Holiday Inn Express San Jose Forum by IHG

Hotels
•
Holiday Inn Express
8.8 (66 reviews)
Del Centro Empresarial Forum Dos, 150 Metros Sur y 50 Metros Oeste, Pozos, San Jose, 10903 , Pozos , CR
506-2-2052100

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Facilities

Free breakfast
Meeting rooms
Newspapers in lobby (surcharge)
No single-use plastic straws
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
Conference space
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and safe
Cons:
Noisy air conditioning
Room cleanliness issues

Categories

Cleanliness
8.05
The bathroom floor wasn’t very clean, which affected the overall perception.
Service
9.55
The staff is described as very friendly and helpful, providing good service.
Location
9.55
The hotel is well-located with easy access to restaurants, a supermarket, and proximity to the airport.
Room Quality
8.05
Rooms are noted as needing renovations and having loud air conditioning.
Amenities
8.55
Basic amenities available; breakfast is described as super basic.
Value for Money
9.05
The hotel is considered clean and safe for a budget stay; delivers value.
Food and Beverage
8.55
Breakfast is excellent, but overall food options could be better.
Overall Experience
9.05
Positive overall experience despite some concerns; would visit again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:38

Property Description

Discover the perfect blend of comfort and convenience at Holiday Inn Express San Jose Forum by IHG, nestled in the heart of Pozos.

Recreational Amenities
Dive into relaxation at our outdoor pool or maintain your fitness routine in our 24-hour fitness center. With recreational facilities that cater to all your needs, you’ll find your ideal retreat right here.

Comfortable Accommodation
Stay in one of our 100 air-conditioned rooms, complete with LCD televisions and complimentary wireless internet. Each room is designed for your comfort, featuring convenient amenities for an enjoyable stay.

Delicious Dining Options
Start your mornings with a complimentary buffet breakfast served daily, and savor delightful snacks at our on-site coffee shop/cafe anytime you desire.

Conveniently located near major attractions and business centers, book your stay today to experience the warmth and service that awaits you!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 66 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
L
Lauren
8
Pros:

Buena Ubicacion

2025-09-27 • via Nuitee
E
Emmanuel
10
Pros:

Staff attention

2025-09-21 • via Nuitee
M
Marcela
10
Excelente! Recomendado
Pros:

Excelente! Es la 4 vez que me quedo aquí. Tuve un problema con mi reserva y el hotel junto a hoteles.com me ayudaron con todo. El personal es súper amable y el desayuno es delicioso.

2025-09-10 • via Nuitee
C
Carlos
8
Pros:

Esta muy bien ubicado pero las habitaciones , podrian mejorar con el aire a mas nuevo hacen mucho ruido y mejorar el desayuno

2025-09-08 • via Nuitee
N
Nicolas
4
Pros:

Room looked straight at another building despite having an empty hotel. Bathroom floor wasn’t very clean. Hotel needs a bit of renovation. Breakfast super basic. Staff are super friendly though!

2025-08-22 • via Nuitee
D
Daniel
10
Pros:

Looks little old but in good condition, great area to stay, restaurants and super market walking distance

2025-08-22 • via Nuitee
K
Kathya • partner
10
Pros:

We play golf and live away so it was a perfect location for our propuse

2025-08-08 • via Nuitee
A
Albert • partner
8
Pros:

Property was okay, air conditioning in the room was excessively loud unable to sleep

2025-08-07 • via Nuitee
O
Octavio
10
Pros:

Desayuno excelente

2025-07-28 • via Nuitee
A
Armando • family
8
Pros:

We stood here before flying back home from spending a week in costa rica. My wife wanted a clean cheap hotel not to far from the airport for our early morning flight home. This hotel delivered it was clean and felt safe. It was about 15 minutes to our rental car company by the airport so it delivered on location. There were plenty of eating locations and a mall located about 15 mins away as well that we visited that evening. Overall we would visit this location again

2025-07-24 • via Nuitee
C
CHARLOTTE
10
Pros:

This property was very convenient for my needs. Lots of dining options within walking distance. Uber was readily available for transportation. The staff was very polite and hospitable.

2025-06-10 • via Nuitee
R
Rosa Ines Montaña
10
Pros:

Great location

2025-06-01 • via Nuitee
D
David • partner
10
Pros:

Great location

2025-06-01 • via Nuitee
D
David
10
Pros:

Muy bien recomendado

2025-05-31 • via Nuitee
N
Nisha • family
10
Pros:

Clean and well maintained property.

2025-05-29 • via Nuitee
J
Jose • partner
8
Pros:

Hay un ambiente muy fresco y acojedor, pero no ponen agua en la habitación y no hay nevera para proteger cualquier producto que se necesita durante la estadía.

2025-05-27 • via Nuitee
A
Astrid N. Negron • family_with_children
10
Pros:

Todo estuvo excelente, fuimos 17 personas y a todos nos gustó y no tuvimos inconvenientes. Lo único que encuentro un poco difícil es el estacionamiento. Teníamos 4 vehículos y el estacionamiento era muy limitado. Aún así, el personal fue muy amable y nos resolvieron. Definitivamente volveríamos.

2025-05-03 • via Nuitee
R
Ravindranath • family
10
Pros:

No airport shuttle

2025-04-27 • via Nuitee
V
Verified traveler
8
Hotel recomendable
Pros:

Excelente hotel para estadía de trabajo o estadía corta en San José

Habitación limpia, cómoda, buen desayuno y personal muy amable

Lo volveré a usar para mi próxima estadía en San José

2025-04-07 • via Nuitee
M
Michael • partner
10
Pros:

There was a street light by my window but everything else was great.

2025-04-06 • via Nuitee