Holiday Inn Hotel & Suites Lima by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (221 reviews)
803 South Leonard Avenue , Lima , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable price
Cons:
Cleanliness issues
Need for maintenance

Categories

Cleanliness
7.75
Multiple guests mentioned issues with cleanliness and dirty rooms.
Service
9.75
Many reviews highlighted the friendliness and efficiency of the staff.
Location
9.25
Location is generally appreciated, though some noise issues were noted.
Room Quality
8.25
Rooms were described as needing maintenance and deeper cleaning.
Amenities
8.75
Amenities were acceptable, though the pool condition was criticized.
Value for Money
9.75
Overall, guests found the hotel affordable and felt it provided reasonable value.
Food and Beverage
9.75
Positive mention of the restaurant/bar service.
Overall Experience
8.75
Guests had mixed experiences but highlighted friendliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:01

Property Description

Modern Accommodations
Holiday Inn Hotel and Suites Lima offers modern accommodations with free Wi-Fi, flat-screen TVs, and a work desk. Each room features warm colors and modern decor, along with convenient amenities like a microwave, mini-refrigerator, and in-room coffee maker.

On-Site Dining
Enjoy classic American dishes at Ken’s Restaurant and Lounge, open for breakfast and dinner. The Lounge also offers a full bar with daily happy hour specials, providing a perfect dining experience without leaving the hotel.

Recreational Facilities
Relax and unwind at the indoor pool or stay active at the fitness center. For business travelers, there is a dedicated business center. With daily newspaper delivery and guest laundry services, the hotel ensures a comfortable and convenient stay.

Experience comfort and convenience at Holiday Inn Hotel and Suites Lima. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 7 per day.

Location

Guest Reviews

9
Based on 221 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 8.75
E
Eloisa family_with_children us
10
All in all we enjoyed our stay convenient to everything. Staff was very polite and helpful. But Andrew went the extra mi
Pros:

The staff was amazing.. Shout out to Andrew who was Absolutely the BEST !!!
There were power companies in from out of state due to weather it was crazy hectic in the pm, Andrew never missed a beat taking care of everyone !!

Cons:

The pool was not clean cloudy with a film on it ( wasn’t going in that and no jacizzi :( !!!
I feel if it’s not working it should state that on the website.

2026-03-16 via Nuitee
A
Angelica couple us
10
2026-03-16 via Nuitee
A
Angelica couple us
10
2026-03-16 via Nuitee
A
Angelica couple us
10
2026-03-16 via Nuitee
T
Todd solo_traveller us
9
2026-02-10 via Nuitee
D
Douglas solo_traveller us
5
Cons:

No shower curtain in bathroom. Toilet ran constantly. Restaurant closed for maintenance

2026-01-23 via Nuitee
D
Denisa family_with_children us
8
2025-10-13 via Nuitee
D
David
4
Pros:

Good morning,
I’m writing to share our disappointment with our recent stay at your location on the night of October 9th.
To begin on a positive note, the gentleman who checked us in was lovely and welcoming. We inquired about breakfast the next morning and were told it began at 6:30 AM. However, there was no mention that breakfast was not included in our stay, which led to an unexpected charge.
As we made our way to the room, we noticed the hallway carpets were heavily stained, giving the impression that there had been quite a party at some point. Unfortunately, the same condition continued into our room, where the carpeting was in such poor shape that we chose to keep our shoes on during our entire stay.
In the morning, we found the shower water pressure to be extremely low — significantly weaker than the faucet. After returning from breakfast, we also noticed a questionable spot on the floor near the fireplace wall in the lobby that resembled pet urine, which was concerning.
While we tried to make the best of it and even joked about the experience with our kids, it was not the level of cleanliness or comfort we expect, even for a brief overnight stay. Unfortunately, based on this experience, we would not stay at your location again, nor would we feel comfortable recommending it to others.
Thank you for taking the time to read this feedback. We hope it’s helpful for future improvements.
Best regards,
Shannon Gordanier

2025-10-10 via Nuitee
A
Amanda family_with_children us
5
Not bad for price but needs some improvement to live up to the Holiday Inn reputation.
Pros:

Location

Cons:

Stains on the sleeper sofa and had to ask for sheets and blanket for it. Not the cleanest.

2025-10-08 via Nuitee
W
Waneta
4
Pros:

Upon check in front desk attendant was very nice but new...i had to go back down because neither key card would work...the chair in the living area of the sweet had some pretty scary stains on it...the ice bucket had water in it and mold on the lid and rim...the shower had mold around the outside edges of it.

2025-10-08 via Nuitee
L
Lisa partner
10
Pros:

Room was amazing

2025-10-07 via Nuitee
P
Paul
10
Pros:

as expected

2025-09-24 via Nuitee
J
Jennifer
8
Pros:

Have stayed here in the past years and had a great experience, however it is starting to look rundown and is need of the carpets cleaned or replaced, and bathrooms doors need painted. The room was clean but could use a good deep cleaning.

2025-09-06 via Nuitee
J
James solo_traveller us
7
Cons:

The fire alarm going off around 5:30 am for no reason. They said it was a false alarm.

2025-09-04 via Nuitee
K
Krishna
8
Pros:

It’s ok

2025-08-23 via Nuitee
A
Aliesha
6
Pros:

The stay was fine. The bed was squeeze.

2025-08-18 via Nuitee
D
Dylan family
2
Pros:

Dirty

2025-08-10 via Nuitee
K
Kevin
10
Pros:

Front desk was unattended for several minutes when we arrived for check in. Hallway carpets need a good deep clean. Loose tiles in our bathroom. Very comfortable bed and pillows. Good AC. Good internet.

2025-08-09 via Nuitee
T
Tanya
10
Great place to stay
Pros:

Great stay . Im used to lovinf in the country so the noise of nieghbors affer 2 am was bothering but what can u do lol also the room phone was unplugged. Over all great place clean and decent

2025-08-03 via Nuitee
J
Jacob
2
Pros:

Avoid this place at all costs.
Run down, and flat out dangerous

2025-08-03 via Nuitee