Holiday Inn Pattaya by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (2061 reviews)
463/68 Pattaya Sai 1 Road, Nongprue Banglamung, Chonburi , Pattaya Central , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Good overall experience
Cons:
Cleanliness issues
Discomfort in rooms
Limited food variety

Categories

Cleanliness
7.59
Multiple reviews mentioned issues with cleanliness, including pests in the room.
Service
10
Numerous positive comments about the staff being kind and helpful.
Location
9.56
Excellent location mentioned across several reviews.
Room Quality
8.6
Some positive aspects noted, but also concerns about discomfort and cleanliness.
Amenities
9.55
Great facilities including a kids club and pools.
Value for Money
8.58
Good value mentioned, but affected by cleanliness concerns.
Food and Beverage
8.54
Breakfast quality mentioned as less than ideal by some guests.
Overall Experience
9.59
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Stunning Sea Views and Luxury Comfort

1. Resort-like Amenities: Holiday Inn Pattaya offers 4 outdoor pools, a fitness centre, and the Tea Tree Spa for total relaxation.

2. Multilingual Staff and Convenient Location: With staff fluent in English, Hindi, Thai, and Chinese, guests feel at home. Located on Beach Road, the hotel is near Central Festival Pattaya Beach and offers easy access to various activities.

3. Culinary Delights and Family-Friendly Features: Indulge in diverse dining options from East Coast Kitchen to Flow deli. Family suites and a kid's club cater to guests of all ages.

Experience the perfect blend of luxury and convenience at Holiday Inn Pattaya. Book now to create unforgettable memories by the sea.

Important information:

The Bay Tower renovation is scheduled to kick off on 1 Nov 2023. The lobby and Flow Café at the Bay Tower will temporarily close starting from 7 Jan 2024. While these areas are undergoing renovation, please rest assured that our check-in and reception services will remain fully operational and available to serve you during your stay in the Bay Tower. The Executive Tower is separate from the Bay Tower; all facilities will remain fully operational without any disturbance caused by the renovation.
The Kids Club and Swimming Pool at Bay Tower are temporarily closed from 23 July 2024.

The Fitness Center at Bay Tower will be temporarily closed from 8 September 2024 onwards.

The following facilities at Executive Tower are available for your use.

Kids Club & Children’s Activities: Relocated to Level 6 of the Executive Tower.

Swimming Pool: Available on Level 6 of the Executive Tower for your relaxation.

Fitness Center: Remains operational on Level 7 of the Executive Tower.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,530 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2061 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
U
Uraiwan • couple • th
5
Jag gillade den här hotel, men ibland personal kunde inte prata thailändska, lite missförstånd
Pros:

Jättefina pool

2026-06-27 • via Nuitee
S
Sightsee14469869040 • Couples • Pattaya, Chonburi Province
10
Perfect
Pros:

Perfect for families. The kids loved the play area and the swimming pool. It’s a nice place where parents can relax while the children have fun. Naew was very friendly and gave us excellent service.

2026-06-26 • via Tripadvisor
S
Suphatthra • couple • th
10
2026-06-24 • via Nuitee
M
mariatD2844QH • Couples
10
Holiday
Pros:

Brilliant stay and the staff are all welcoming 🙏🙏🙏
Special thanks to Moin and Bay at the breakfast buffet..
All in all one the best stay we’ve had have
Thank you xx

2026-06-21 • via Tripadvisor
S
supananc2026 • Family
10
Supanan
Pros:

Excellent sea-view balconies
Very good Club Lounge for a Holiday Inn hotel thank you khun Indy,Natty,Money and khun Gina.
Good breakfast
Beachfront location
Friendly service

2026-06-21 • via Tripadvisor
N
Nemanja • family_with_children • au
9
Great location, clean environment, lovely staff and great pool and play area for kids.
Pros:

Friendly staff, clean environment, lovely pool for adults and kids, kids play centre.

Cons:

Western food was always the same. Options didn’t rotate like the Indian and Asian cuisines.

2026-06-21 • via Nuitee
F
FATEMAH • couple • kw
9
Lovely stay 👍🏻
Pros:

A lovely stay. The hotel is close to shopping centers and just across the road from the beach. The rooms are spacious, clean, and beautiful. I would definitely stay here again 👍🏻👍🏻

Cons:

Nothing.

2026-06-20 • via Nuitee
F
F725NBsteveh • Business
10
Good choice to stay in Pattaya
Pros:

Hotels location is good, every day then keep my room clean and tidy. I especially like the swimming pool their view is excellent

2026-06-19 • via Tripadvisor
L
LeoNeil • Business • Ho Chi Minh City
10
A great IHG hotel. Exceptionally high standards throughout
Pros:

Everything has been perfect really
I am an IHG Platinum Elite member and I was really treated so well. Exceptionally well really.
The executive lounge is good.
“Money” was particularly kind to me and she does an outstanding job working in the lounge.
Also Bella on the main reception was exceptional too.
I love this hotel really. It is very well run.

2026-06-15 • via Tripadvisor
S
Sirinan • couple • se
10
2026-06-15 • via Nuitee
A
Abdullah salim • couple • om
8
2026-06-14 • via Nuitee
S
saurabh • solo_traveller • in
7
2026-06-12 • via Nuitee
M
MOHAMMED • couple • ae
8
2026-06-10 • via Nuitee
A
Abbas • solo_traveller • bh
7
2026-06-09 • via Nuitee
L
Lersak • extended_group • th
9
เยี่ยม
2026-06-05 • via Nuitee
R
Reza • family_with_children • id
8
Nice Location with lovely Swimming Pool
Pros:

Location is to die for. A short walk to the beach and to a big shopping mall, restaurants and certainly big C.
Clean room, descent size bathroom with a view facing a beach.
We definitely love the 7Eleven that can be accessed from the hotel's lobby.
Hotel also provide a free rides to the beach or to the back road.
Breakfast are ok-ish, but the star is is the infinity swimming pool.....me and my husband love it very much. It is like an oasis in the dessert, with frangipani trees here and there.

Cons:

We have nothing to complain....everything just right

2026-06-05 • via Nuitee
G
Global22067948904 • Friends getaway
10
Good location
Pros:

Good service and friendly staff.
Thank you K.Bella and K.May for take care of us.

2026-06-04 • via Tripadvisor
S
Smark • solo_traveller • th
10
2026-06-04 • via Nuitee
U
Usa • solo_traveller • th
9
2026-06-04 • via Nuitee
D
Deniz • family_with_children • de
10
Wir kommen 100% wieder
Pros:

ALLES - So muss ein 5-Sterne Hotel sein!
- Außergewöhnliche moderne Zimmer mit tollem Ausblick
- extrem freundliches Personal
- alles sehr sauber, modern und gepflegt.
- sehr familienfreundlich, eine ganze Etage nur für Kids mit Spielplatz, Kinderpool und regelmäßigem Entertainment

Cons:

Es gibt hier wirklich nichts zu kritisieren.

2026-06-03 • via Nuitee