Holiday Inn Pattaya by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (2127 reviews)
463/68 Pattaya Sai 1 Road, Nongprue Banglamung, Chonburi , Pattaya Central , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Good overall experience
Cons:
Cleanliness issues
Discomfort in rooms
Limited food variety

Categories

Cleanliness
7.59
Multiple reviews mentioned issues with cleanliness, including pests in the room.
Service
10
Numerous positive comments about the staff being kind and helpful.
Location
9.56
Excellent location mentioned across several reviews.
Room Quality
8.6
Some positive aspects noted, but also concerns about discomfort and cleanliness.
Amenities
9.55
Great facilities including a kids club and pools.
Value for Money
8.58
Good value mentioned, but affected by cleanliness concerns.
Food and Beverage
8.54
Breakfast quality mentioned as less than ideal by some guests.
Overall Experience
9.59
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Stunning Sea Views and Luxury Comfort

1. Resort-like Amenities: Holiday Inn Pattaya offers 4 outdoor pools, a fitness centre, and the Tea Tree Spa for total relaxation.

2. Multilingual Staff and Convenient Location: With staff fluent in English, Hindi, Thai, and Chinese, guests feel at home. Located on Beach Road, the hotel is near Central Festival Pattaya Beach and offers easy access to various activities.

3. Culinary Delights and Family-Friendly Features: Indulge in diverse dining options from East Coast Kitchen to Flow deli. Family suites and a kid's club cater to guests of all ages.

Experience the perfect blend of luxury and convenience at Holiday Inn Pattaya. Book now to create unforgettable memories by the sea.

Important information:

The Bay Tower renovation is scheduled to kick off on 1 Nov 2023. The lobby and Flow Café at the Bay Tower will temporarily close starting from 7 Jan 2024. While these areas are undergoing renovation, please rest assured that our check-in and reception services will remain fully operational and available to serve you during your stay in the Bay Tower. The Executive Tower is separate from the Bay Tower; all facilities will remain fully operational without any disturbance caused by the renovation.
The Kids Club and Swimming Pool at Bay Tower are temporarily closed from 23 July 2024.

The Fitness Center at Bay Tower will be temporarily closed from 8 September 2024 onwards.

The following facilities at Executive Tower are available for your use.

Kids Club & Children’s Activities: Relocated to Level 6 of the Executive Tower.

Swimming Pool: Available on Level 6 of the Executive Tower for your relaxation.

Fitness Center: Remains operational on Level 7 of the Executive Tower.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2127 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
A
Abdullah couple kw
10
2026-08-28 via Nuitee
B
Brian extended_group au
10
Pros:

The spa very nice the room so clean and have a good view

2026-08-28 via Nuitee
A
Abdullah couple kw
10
2026-08-28 via Nuitee
Z
Ziyad family_with_children sa
7
مناسب للعائلات غالي شوي بس يستاهل موقعه مميز
Pros:

طاقم العمل والموقع مميز النظافه والمسبح

2026-08-27 via Nuitee
S
Simrat solo_traveller in
8
2026-08-26 via Nuitee
สิริภรณ์ solo_traveller at
5
Pros:

ใดๆคือห้องวิวสวยมาก ชอบวิวห้อง

Cons:

ห้อง1519 เวลาฝนตก น้ำรั่วเต็ม ข้างโซฟาเปียกไปหมด ซึงราคาห้องสูงมาก เเต่คุณภาพห้องคือ...

2026-08-26 via Nuitee
G
Glocken family_with_children tw
10
Pros:

太舒服了 我簡直希望自己家就長這樣
服務員是赤腳打掃
真的很乾淨
不管是空間還是床 還是附近機能 海灘距離(但海灘很噁不建議游泳)
服務人員也很親切
在曼谷幾乎沒有遇過服務人員這麼真心親切
下次我如果來芭達雅long stay
Holiday inn是我唯一選擇
到現在我和先生都還念念不忘

Cons:

沒有 一切完美

2026-08-26 via Nuitee
P
Phonlaphat extended_group th
10
2026-08-25 via Nuitee
G
Guérinet solo_traveller fr
9
Pros:

非常宽敞舒适的酒店

2026-08-24 via Nuitee
V
Vangelis solo_traveller cz
10
2026-08-21 via Nuitee
N
Nipa Lisa family_with_children us
10
Great service and amenities
Pros:

Clean and Family friendly

Cons:

NA

2026-08-20 via Nuitee
A
ABDULAZIZ couple kw
10
2026-08-19 via Nuitee
B
burcu family_with_children th
8
Near perfection!
Pros:

Very children friendly. The baby play area was super useful. Location is perfect, you can go for a walk on the beach which is right in front of the hotel.

Cons:

The baby play area opens at 9. However babies wake ip much earlier than that :)

2026-08-18 via Nuitee
A
Alharthy family_with_children om
10
2026-08-18 via Nuitee
A
Asif solo_traveller in
8
Overall good experience and facilities we all enjoy and have good time
Pros:

The hotel facilities are good and water park is free good for family and location also very good and rooms are spacious good for families highly recommended for everyone

Cons:

Breakfast can be more better is not bad

2026-08-17 via Nuitee
טלי קאפח solo_traveller il
9
2026-08-15 via Nuitee
R
Roving46466966279 Family
10
Good place
Pros:

Good place, friendly staff, good service, my son love the kids club. Special mention to Ray she play hide and seek with my son😍🩷😊😘

2026-08-14 via Tripadvisor
H
Hinooh solo_traveller om
9
2026-08-14 via Nuitee
A
Amornrat family_with_children th
8
โดยรวมพอใจระดับดีมาก
Pros:

ชอบทำเลที่ตั้ง ความกว้างขวาง โปร่ง ของโรงแรมมาก
ติดหน้าชายหาด สะดวก ในการเดินทางและพักผ่อน
ชอบบรรยากาศโดยรอบ พนักงานขับรถกอล์ฟรับส่ง
พนักงานยกกระเป๋าเป็นมิตรมากๆ
แม้ในวันที่ฝนตกก็ไม่ปฏิเสธการช่วยเหลือ

Cons:

ก็อกน้ำห้องอาบน้ำ และอ่างล้างหน้าค่อนข้างแข็ง
ในการเปิดและปิดการใช้งาน
อาจไม่สะดวกสำหรับคนสูงอายุหรือ
คนที่กำลังข้อมือไม่มีแรง

หมอนอิงและหมอนหนุนมีกลิ่นไม่สะอาด
แต่กลิ่นไม่แรงมาก

พื้นห้องเปียกชื้นถ้าไม่เปิดแอร์ทิ้งไว้
จึงทำให้เหนียวเวลาเดิน

อาหารเช้าที่เป็นส่วนของอาหารไทย
รสชาติยังไม่กลมกล่อม มีแค่เมนูผัดกับทอด
ไม่มีต้ม หรือ ยำ แต่มีอาหารแบบอื่นหลากหลาย

2026-08-12 via Nuitee
W
WAI SUM family_with_children gb
9
I’d first of all like to praise all the staff — genuinely, every single one of them. Everyone was incredibly friendly, a
Pros:

Location-wise, it’s perfect — a 5-minute walk to Terminal 21 and the outlet, a 5-minute tuk-tuk ride to Central Pattaya, and just a 1-minute walk to the beach.

The staff are also friendly and professional, and I really enjoyed the warm smiles and welcoming attitude from everyone.

Cons:

I wouldn’t say I was dissatisfied, but I do think the quality of the buffet breakfast could be better. Don’t get me wrong, there’s a good variety of options, but I was expecting a little more in terms of quality. I’d honestly be happy with fewer choices if it meant better-quality food overall.

2026-08-12 via Nuitee