Hampton Inn & Suites West Point

Hotels
•
Hilton Worldwide
8.2 (116 reviews)
5821 Highway 45 ALT S, West Point, Mississippi, 39773 , West Point , US
+1 662-494-7802

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Pets allowed

Facilities

Fitness facilities
Conference space
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Express check-in
Free wired internet
Wheelchair accessible parking
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean and comfortable rooms in many reviews
Consistently praised breakfast
Convenient location, easy check-in
Many guests would stay again
Cons:
Amenities issues: gym closed/under construction, poor pool furniture, lobby coffee/hot water problems
Occasional cleanliness lapses: bleach smell, empty soap dispensers, missed housekeeping
Some room problems: hard mattress, squeaky tub, outdated furniture
Perceived value concerns / overpriced for facilities

Categories

Cleanliness
7.6
Mostly reported as clean and well-maintained in many reviews, but there are notable negatives (bleach/cleaning-product smell in a room, missed housekeeping on second day, empty soap dispensers, outside needing cleanup) that lower the score.
Service
9.2
Consistently praised: many mentions of very friendly, helpful and efficient staff, evening and kitchen staff noted positively; a few incidents (front desk absent at checkout, key issues) are exceptions but service sentiment is strongly positive overall.
Location
8.8
Frequently described as convenient—close to highway, food and shopping and easy to find; location is a clear positive in multiple reviews.
Room Quality
8
Rooms often described as clean, spacious and comfortable, but some guests reported issues such as a very hard mattress, squeaky tub, outdated furniture and occasional strong cleaning-chemical odors.
Amenities
7.2
Mixed: breakfast service is repeatedly praised, but several amenity problems (gym under construction/closed, pool furniture poor, cold/old coffee and hot water in lobby, missing in-room bottled water for coffee) reduce this score.
Value for Money
7
Perceived as overpriced by at least one guest and some comments note amenities/services not meeting expectations for the price (missing toiletries, limited housekeeping), so value is weaker than other areas.
Food and Beverage
8.8
Breakfast repeatedly described as great/outstanding with lots of options; a few mentions of it being just OK, but overall positive sentiment for F&B.
Overall Experience
9
Overall stays described as enjoyable with many guests saying they would return; strong staff and breakfast lift the experience despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Recreational Amenities:
Enjoy the outdoor pool and fitness center for a relaxing stay.

Delicious Dining Options:
Indulge in snacks from the snack bar/deli, or order room service for a cozy night in.

Business and Event Facilities:
Benefit from complimentary wired internet, a 24-hour business center, and conference space for your events.

Immerse yourself in comfort at Hampton Inn & Suites West Point, conveniently located near Old Waverly and other attractions. Book now for a memorable stay!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 116 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.8
Room Quality: 8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 9
J
Judy
10
Pros:

The pool area could use new furniture. The furniture was very unstable and cheap. But other than that, we enjoyed our stay. The breakfast was just OK.

2025-10-12 • via Nuitee
S
Sally
8
Pros:

I didn't utilize the gym, but the a/c was good. the evening staff durning my stay was super nice, staff in the kitchen was nice as well.

2025-10-01 • via Nuitee
W
William
10
Pros:

Outstanding breakfast.

Two night stay. No clean-up (house cleaning) for second day.

2025-09-22 • via Nuitee
V
Valerie
10
Pros:

Great stay!

2025-09-21 • via Nuitee
T
Tommy • friends
8
Pros:

Everything was good no issues

2025-09-17 • via Nuitee
A
Andrew • partner
10
Pros:

Great location. Easy check in.

2025-09-08 • via Nuitee
M
Marissa
10
Pros:

Great room, clean, nice people

2025-09-08 • via Nuitee
A
Amber • family
10
Pros:

Everything was great... friendly staff & the breakfast was awesome

2025-09-07 • via Nuitee
A
Amy • family
6
Pros:

There was not anyone at the front desk, had to wait to check out. The furniture was outdated. The room smelled like bleach or cleaning products. The outside could have been cleaned up.

2025-08-19 • via Nuitee
T
Tressie
10
Exceptional
Pros:

EXCEPTIONAL from the condition of the lobby to the room, very clean and comfortable

2025-08-02 • via Nuitee
P
Philip
10
Pros:

Our room was very spacious, quiet and the A/c worked great.

2025-07-03 • via Nuitee
S
Stephen
10
Very friendly check-in staff
Pros:

Enjoyed the stay very much. The check-in staff was super friendly and helpful.

2025-07-01 • via Nuitee
G
George • partner
10
Pros:

We didn't stay for long as our daughter had just given birth. However it was a very nice place to stay. The beds were comfortable and the staff was great!

2025-06-23 • via Nuitee
W
William
10
Pros:

Great place

2025-05-10 • via Nuitee
M
Melissa
8
Pros:

We found the hotel easily.Had no problems with the room. Staff was very nice. Yes, I will stay there again.

2025-04-28 • via Nuitee
D
Debra • family
8
Pros:

The stay was fine.

2025-04-26 • via Nuitee
S
Shelley • family
10
Pros:

Amazing staff - great breakfast with lots of options!!

2025-04-07 • via Nuitee
V
Vicky
10
Pros:

Clean & comfortable beds

2025-03-30 • via Nuitee
R
Raymond • family
4
Pros:

The property was grossly overpriced for the facilities provided.

2025-03-24 • via Nuitee
S
Sandy • family
10
Pros:

Close to food and shopping

2025-01-28 • via Nuitee