Hotel Chicoutimi, affilié à Hyvi

Hotels
8.1 (702 reviews)
460 Racine Est , Saguenay , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Clean and well-maintained hotel
Friendly staff
Cons:
Some room issues
Service delays in specific cases

Categories

Cleanliness
7.96
Many reviews highlight the hotel as very clean and well-maintained.
Service
8.13
Service is generally described as pleasant, though there were some complaints about responsiveness.
Location
8.47
Multiple mentions of a great location near restaurants and attractions.
Room Quality
7.72
Some rooms had issues, like air conditioning and initial room quality, but many also noted upgrades.
Amenities
7.95
Amenities are generally well-received with specific references to cleanliness and comfort.
Value for Money
8.31
Good overall value noted, especially for the location and amenities.
Food and Beverage
8.26
Breakfast and on-site restaurant received positive feedback.
Overall Experience
8.03
Overall, the experience was positive, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Unique Artistic Experience

Hotel Chicoutimi offers a unique artistic experience with original artwork showcased throughout the boutique property. Guests can immerse themselves in creativity while enjoying views of the stunning Saguenay Fjord.

Gourmet Dining Options

Indulge in a culinary journey at the hotel's three on-site restaurants. From Mediterranean cuisine at Restaurant Inter to casual bites at Rouge Burger Bar, there's something to satisfy every palate. Don't forget to explore the coffee shop's offerings, including gelato, sandwiches, and salads.

Wellness and Leisure Facilities

Relax and rejuvenate at the health center or stay active at the well-equipped gym. For those in need of retail therapy, the boutique store offers a unique shopping experience. Additionally, business travelers can take advantage of the convenient business center facilities.

Experience art, gourmet dining, and relaxation at Hotel Chicoutimi. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBG

Location

Guest Reviews

8.1
Based on 702 reviews
Cleanliness: 7.96
Service: 8.13
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 8.31
Food and Beverage: 8.26
Overall Experience: 8.03
P
Paquette solo_traveller ca
6
2026-08-29 via Nuitee
S
Serge solo_traveller ca
10
Pros:

always a pleasure to deal with the staff for checkin and checkout and any other questions .

2026-08-26 via Nuitee
I
Isabelle family_with_children ca
8
2026-08-24 via Nuitee
M
Margaret family_with_children ca
8
Malgre le manque pour personne à mobilité reduite tout est wow
Pros:

La vue de la chambre . Location

Cons:

Manque d’accessibilité pour les gens a mobilité réduite .
Et pas assez de visibilité pour ca

2026-08-20 via Nuitee
B
Branislava couple si
9
2026-08-20 via Nuitee
H
HELENE solo_traveller fr
5
2026-08-19 via Nuitee
C
Chantale couple ca
7
Quand même bien.
Pros:

La proximité des lieux.

Cons:

Comme c’est des lits escamotable il est très haut même pour nous qui sommes quand même grand.
Pour 3 nuits la femme de ménage a passé qu’une fois sans rien faire sauf le lit.

2026-08-19 via Nuitee
M
Michel solo_traveller ca
10
Personnel accueillant
Pros:

Très propre

2026-08-17 via Nuitee
M
Mathieu solo_traveller ca
1
Un vrai cauchemar. Je n'ai pratiquement pas dormi.
Cons:

Chambre et salle de bain très mal propre. Très forte odeur d'urine. Le lit est un lit qui descend du mur. Drap malpropre. La télévision ne fonctionnait pas avec Youtube et le soutient technique ne pouvait rien faire.

2026-08-16 via Nuitee
B
Bernard couple ca
3
2026-08-16 via Nuitee
D
Denis couple ca
5
Pros:

L'emplacement.

Cons:

La propreté, particulierement la salle de bain avec des joints de tour de douche et de careaux noirci. La télévision ou il faut être tout près la contrôler. Pas de sèche cheveux. Deux demandes pour en obtenir un. Stationnement limité. J'ai dû me stationner sur un terrain adjacent.

2026-08-16 via Nuitee
C
Cynthia family_with_children fr
2
Grosse déception
Pros:

L’emplacement

Cons:

Je ne comprends pas comment cet hôtel peut avoir 4 étoiles… odeurs affreuses partout dans les couloirs et les chambres. Des salles de bain vieilles avec des joints à refaire, le lavabo bouché… nous avions loué 3 chambres pour 2 nuits et sommes finalement partis après la première nuit.

2026-08-16 via Nuitee
D
david couple fr
6
2026-08-15 via Nuitee
Y
Yvon solo_traveller ca
10
Pros:

Le personnel heureux et de bonne humeur serviable

2026-08-15 via Nuitee
M
Madeleine couple ca
8
Bien
2026-08-15 via Nuitee
J
Julie solo_traveller fr
10
Pros:

La vue depuis la chambre est incroyable.

2026-08-13 via Nuitee
N
Nathalie solo_traveller ca
9
2026-08-13 via Nuitee
S
Stéphane solo_traveller fr
8
2026-08-12 via Nuitee
A
Alice solo_traveller fr
10
2026-08-12 via Nuitee
C
Claudette couple ca
9
belle experience
Pros:

l``emplacement

Cons:

pas assez de place pour personne handicapé

2026-08-12 via Nuitee