Hilton Bandung

Hotels
•
Hilton Hotels & Resorts
9 (1030 reviews)
HOS Tjokroaminoto No. 41-43 , Arjuna, Cicendo , Bandung , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Well-maintained amenities
Cons:
Breakfast not up to standard
Need for renovations in some areas

Categories

Cleanliness
8.39
Some reviews mentioned dirt or maintenance issues like mold in the bathroom.
Service
9.36
Staff was described as friendly and helpful, providing excellent service throughout the stay.
Location
9.4
Properties are located close to local amenities and attractions, making it very convenient.
Room Quality
9.35
Rooms were noted as clean and spacious, with comfortable beds.
Amenities
9.38
Amenities like the swimming pool and gym were well maintained and appreciated by guests.
Value for Money
8.84
Perceived value was high, though some guests noted occasional service delays.
Food and Beverage
7.89
Breakfast received mixed reviews; some items did not meet expectations.
Overall Experience
9.36
Many guests expressed a positive overall experience with a few minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:39

Property Description

Luxurious Accommodations
Hilton Bandung offers modern and stylish rooms with flat-screen TVs, minibars, and elegant marble bathrooms. The spacious air-conditioned rooms provide a comfortable retreat after a day of exploring the city.

Rooftop Pool with Stunning Views
Relax and unwind by the rooftop pool while enjoying panoramic views of Tangkuban Perahu Mountain. With sun loungers available, it's the perfect spot to soak up the sun and take in the breathtaking scenery.

Dining Excellence
Indulge in a variety of culinary experiences with 3 dining options on-site. From freshly made pizzas and Western dishes at Fresco Restaurant to Asian and Indonesian cuisine at Purnawarman Restaurant, there's something to satisfy every palate.

Experience the epitome of luxury and comfort at Hilton Bandung. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 121,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1030 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 9.36
S
sandra • solo_traveller • id
10
2026-03-04 • via Nuitee
E
Ema Poedjiwati • family_with_children • id
10
good hotel with room dan facilities very good
Pros:

room excellence

Cons:

location strategis

2026-03-02 • via Nuitee
S
Soo Wai • couple • us
7
Nice hotel, great location, service and food were just ok
Pros:

The hotel is built with quality. All the internal fixtures and room were very nice.

Cons:

Food was not that good and service was not that attentive for a 5 star hotel

2026-03-01 • via Nuitee
S
siska rouli • family_with_children • id
9
I will go back for sure
Pros:

Me and my family have pleasant stay in hilton, the room is spacious and clean, the staff all friendly and the bfast is good

Cons:

None

2026-02-28 • via Nuitee
M
Michael • couple • us
5
Hotel staff refused to give me the room i clearly showed them the price on and they never called or messaged back to me
Pros:

Beautiful property

Cons:

I tried calling 3 times prior to booking and then prior to arriving to ask which room to book for smoking. I looked at questions in the app and saw a hotel staff member had suggested delux for smoking so I booked that. I then messaged the property twice asking about smoking room and never received a reply. When I went to check in the woman told me that I would need the premium room for smoking and the cost would be double my original cost. I looked for the same day in the app and the room she told me I needed was 99 dollars, 25 dollars more than the room I had booked. I told her I would happily pay that extra but paying 140 dollars from 72 dollars was too much especially since I could see that room available for 99 dollars.
I spoke with someone else on the phone and after one and a half hours; they downgraded my room to a lesser room for my original cost and refused to give me the premium room even if I paid that 99 price. I never asked for anything free and only refused to pay 142 for the room I could clearly see for 99 dollars. I sent them screenshots of everything from my phone calls and messages to the cost on booking.com for the room they wanted 142 at 99 dollars.
I have worked in customer service for most of my life and have no idea why they refused to just do what was obviously the right thing to do and I will never stay in here again because they were just trying to screw me out of an extra 50 dollars and for what ?? The room was available and the cost via booking.com was 99 which I clearly agreed to pay but they refused and only said that on their computer the cost was double my original 72 dollar room.

2026-02-25 • via Nuitee
J
John • couple • us
8
Good value and good location. Overall great experience.
Pros:

Location was good. Breakfast was good.

Cons:

No sundries or snack shop.

2026-02-25 • via Nuitee
L
Lay • couple • kh
8
All are available 🍎
Pros:

Staffs are great service, I got a welcome gift during check in as biscuit “ Just for you” 🤭

Cons:

Not at all

2026-02-24 • via Nuitee
Y
Younglim • family_with_children • de
10
2026-02-22 • via Nuitee
H
Hazwan • extended_group • sg
7
The ghostly experience.
Pros:

I dunno.

Cons:

There is ghost in room 614. My wife and I saw a black figure standing outside the toilet. This happened after the alarm clock also went off on its own at 2am.

Luckily the staff changed the room for us the very next day.

2026-02-14 • via Nuitee
A
Ali • couple • sa
10
خيالي
Pros:

مميز

Cons:

جميل

2026-02-13 • via Nuitee
F
Flügel • solo_traveller • de
10
2026-02-11 • via Nuitee
R
Ramli • solo_traveller • my
10
2026-02-11 • via Nuitee
M
Monica • family_with_children • nl
10
Luxe en comfort!
Pros:

Het personeel was uitmuntend!

Cons:

Werkelijk niets.

2026-02-11 • via Nuitee
K
KEIZO • couple • jp
9
2026-02-09 • via Nuitee
J
janeen • couple • au
8
Very good for a city stay and close to train station.
Pros:

Rooms spacious, pool lovely but not at all private. Decore interesting .

Cons:

Several weddings on the weekend so was surrounded by a lot of glamour. Which after a day of volcanic mud baths was a bit of a contrast.

2026-02-09 • via Nuitee
F
Fini • family_with_children • nl
9
Nice place to stay
Pros:

Location was great, easy to find, close by the Mall, ,excellent for short trip in Bandung

Cons:

Nothing

2026-02-09 • via Nuitee
2
212theresiaa • Friends getaway
10
Beautiful hotel in the heart of Bandung
Pros:

The hotel with the biggest room size, the room was great, super comfortable and clean.. The location is in the heart of Bandung, near to the Bandung Station and Paskal food market.. Thank you so much for the warmest welcome pak David Jonathan, pak Yusuf and Rania.. Definitely will be back in this beautiful hotel 🩷

2026-02-08 • via Tripadvisor
D
Discover55998626605 • Friends getaway • Indonesia
10
Breakfast experience at Hilton Bandung
Pros:

Visited to Hilton Bandung only for breakfast this time and it exceeded my expectations. The Chinese food was a highlight of the breakfast, surprisingly good and full of flavor. Kudos to the chef for delivering such an enjoyable breakfast experience.

Excellent service by Tashya. She was very helpful, attentive, and always smiling, which made breakfast even more enjoyable. Truly a great start to the day, thank you Tasha!

As a small suggestion, it would be great if all team members could be more humble and proactive in assisting guests. I noticed a moment where a guest opened the door themselves while a hostess passed by without offering help, which slightly changed my impression. Especially considering this is a 5-star hotel. A more welcoming and attentive greeter during breakfast would definitely elevate the overall guest experience.

2026-02-01 • via Tripadvisor
M
M6588AIrebeccah • Solo travel
10
breakfast @ purnawarman experience!
Pros:

We had breakfast at Hilton Bandung and overall it was a GREAT experience!! The food was enjoyable, especially the Chinese cuisine, which is definitely the highlight 😆
Special shoutout to our waitress, her name is Tasha, who was very welcoming, friendly, and attentive!! ✨ Tasha really made us feel comfortable and taken care of during our meal <3
Just a small suggestion for other waitresses, if greeting guests isn’t possible, at least a smile would be appreciated! :) Still a pleasant & enjoyable breakfast experience though!

2026-02-01 • via Tripadvisor
T
Takuya • couple • jp
10
2026-01-31 • via Nuitee