Hilton Bandung

Hotels
Hilton Hotels & Resorts
9 (1030 reviews)
HOS Tjokroaminoto No. 41-43 , Arjuna, Cicendo , Bandung , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Well-maintained amenities
Cons:
Breakfast not up to standard
Need for renovations in some areas

Categories

Cleanliness
8.39
Some reviews mentioned dirt or maintenance issues like mold in the bathroom.
Service
9.36
Staff was described as friendly and helpful, providing excellent service throughout the stay.
Location
9.4
Properties are located close to local amenities and attractions, making it very convenient.
Room Quality
9.35
Rooms were noted as clean and spacious, with comfortable beds.
Amenities
9.38
Amenities like the swimming pool and gym were well maintained and appreciated by guests.
Value for Money
8.84
Perceived value was high, though some guests noted occasional service delays.
Food and Beverage
7.89
Breakfast received mixed reviews; some items did not meet expectations.
Overall Experience
9.36
Many guests expressed a positive overall experience with a few minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:39

Property Description

Luxurious Accommodations
Hilton Bandung offers modern and stylish rooms with flat-screen TVs, minibars, and elegant marble bathrooms. The spacious air-conditioned rooms provide a comfortable retreat after a day of exploring the city.

Rooftop Pool with Stunning Views
Relax and unwind by the rooftop pool while enjoying panoramic views of Tangkuban Perahu Mountain. With sun loungers available, it's the perfect spot to soak up the sun and take in the breathtaking scenery.

Dining Excellence
Indulge in a variety of culinary experiences with 3 dining options on-site. From freshly made pizzas and Western dishes at Fresco Restaurant to Asian and Indonesian cuisine at Purnawarman Restaurant, there's something to satisfy every palate.

Experience the epitome of luxury and comfort at Hilton Bandung. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 121,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1030 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 9.36
Y
Yohanes solo_traveller au
10
2026-04-15 via Nuitee
F
Faiz_Kasmy solo_traveller id
9
Pros:

check in process was fast and easy. Room is spacious and comfort.

2026-04-13 via Nuitee
J
Johanna H.W. couple nl
9
Fijn verblijf gehad, dank aan het team!
Pros:

We zijn enorm verwend door het personeel. De kamer was versierd vanwege mijn verjaardag. Met elkaar proberen zij een top service te bieden en dat werd door ons gevoeld. De betrokkenheid en zorg was oprecht. Zelfs na de uitcheck toen de Grab niet kwam opdagen en we haast hadden om naar het station te komen, heeft de concierge ons persoonlijk gebracht. Terima kasih 🙏🏼

Cons:

Er staan renovatieplannen op de planning en je ziet dat dat nodig is.

2026-04-11 via Nuitee
M
Mohammed couple sa
10
2026-04-08 via Nuitee
C
Chairul couple id
9
2026-04-03 via Nuitee
P
Pratama family_with_children id
9
2026-04-02 via Nuitee
R
Ronggolawe family_with_children id
9
2026-03-31 via Nuitee
A
Anvid couple id
10
Pros:

I stay couple of times in Hilton Bandung. The staff was great and helpful. Last time I stayed here, my daughter lost her earrings. I asked for help to search together with me. We couldn't find it at that time. Then I checked out. But the staff promised me to keep searching. In the afternoon I got a call from Hilton and said they found the earring. And will send it to my house. We are very happy and the day after the earring arrived in our home. Thank you and appreciate the service they gave. Well done!

2026-03-29 via Nuitee
F
Firnica extended_group id
9
2026-03-29 via Nuitee
S
Sang Yup couple kr
10
Pros:

The hotel managers are really nice and patient. Actually I made a little trouble with deposit.. but the managers took care the problem really well. I am sorry and thank you.

Cons:

Everything is perfect.

2026-03-26 via Nuitee
F
Feeza solo_traveller sg
4
2026-03-26 via Nuitee
A
airin couple id
9
Pros:

The hotel is well maintained.

Cons:

nothing

2026-03-25 via Nuitee
M
Moniek family_with_children nl
10
Prachtig en luxe
Pros:

Van alle gemakken voorzien

2026-03-25 via Nuitee
J
Judith solo_traveller au
10
Pros:

The rooms were very large, beds were comfortable. We ate at both restaurants and the food was wonderful. Pool area was fantastic with lots of seating options. Staff were fantastic.

2026-03-21 via Nuitee
J
Judith solo_traveller au
10
2026-03-21 via Nuitee
A
Albertus Cahyo family_with_children id
10
Pros:

Location, Room, Bath Room, Breakfast, Dinner, and Swimingpool

Cons:

Nothing

2026-03-20 via Nuitee
A
Adrianto couple id
8
2026-03-18 via Nuitee
M
mubaraqq Friends getaway Miami, Florida
10
Warm Welcome and Excellent Service Throughout My Stay
Pros:

I stayed at Hilton Bandung for one night, and it was a very pleasant experience from start to finish.
The check-in process was smooth and efficient, handled warmly by Ms. Gita, who welcomed me with a big smile. As this was my first time visiting Bandung, her explanation about the city and nearby areas was extremely helpful. She also gave me the cute little HilBie, which was a lovely and thoughtful touch.
I would also like to recognize the Front Office team, led by the amazing Front Office Manager, Mr. Ryan, who arranged the welcome amenities—a generous and unexpected surprise that truly exceeded my expectations. Behind the scenes, special thanks as well to Mr. Fajar and the reservations team, who ensured that my reservation was well managed prior to my arrival.
The hotel ambiance is calming and welcoming, creating a very comfortable atmosphere. My room was spacious, clean, and well prepared, with everything I needed for a relaxing stay. The Wi‑Fi was fast and reliable, which I appreciated.
As a Hilton Honors member, I enjoyed the usual benefits of staying at a Hilton property, and this hotel went even further. A special thank you to the lovely room attendants, Navaldy and Rizky, for the adorable towel animals, which added a personal and memorable touch. Most importantly, the bathroom was spotless and smelled fresh, reflecting excellent housekeeping standards.
The swimming pool, located on the 6th floor, is spacious and well maintained, with clear and clean water. The hotel’s location is very convenient, offering easy access to the surrounding area, plenty of local food options nearby, and only about a 15–20 minute walk to Braga Street and the train station.
The check-out process was just as smooth, and the front desk team remained warm and hospitable throughout—I only wish I had noted her name to thank her personally.

Overall, it was a wonderful stay:).

2026-03-13 via Tripadvisor
J
Jia Yan Charis extended_group sg
10
Comfortable and great!
Pros:

Great swimming pool, gym and sauna! We even played table tennis and spent a very nice time in the hotel.
Good location because it is right next to the bandung station (walkable distance) though I wouldnt recommend you walk because the streets are not that clean. Staff were friendly and helpful!

2026-03-08 via Nuitee
S
sandra solo_traveller id
10
2026-03-04 via Nuitee