Comfort Inn & Suites Montgomery East Carmichael Rd

Hotels
•
Comfort
7.4 (892 reviews)
1201 Town Place Dr. , Montgomery , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
5.43
Several reviews mention dirty rooms, bed bugs, and unclean towels.
Service
8.4
The front desk is described as polite and professional despite some misunderstandings.
Location
8.44
Several reviews mention the location is central and feels safer, though some mention crime in the area.
Room Quality
7.39
Mixed sentiments on room quality; some rooms are clean, while others are noted as having issues.
Amenities
7.42
Some amenities are appreciated, but breakfast service was noted as poor.
Value for Money
7.88
Overall value reflects mixed feelings on cleanliness and amenities for the price.
Food and Beverage
6.43
Breakfast received several complaints regarding food quality and selection.
Overall Experience
7.8
Reviews vary widely, but the average aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located just 9.6 km from the city centre and a short 11 minutes' drive to the State Capitol Complex, Comfort Inn & Suites Towneplace offers a prime location for both business and leisure travelers.

Modern Amenities
Each room at Comfort Inn & Suites Towneplace is thoughtfully equipped with a microwave, small refrigerator, sitting area, work desk, and a 50-inch flat-screen TV with cable and HBO®. Enjoy the convenience and comfort of these modern amenities during your stay.

Fitness Center and Free Parking
Stay active during your trip with access to the on-site fitness centre, and take advantage of the free parking provided for all guests. Whether you're exploring the Rosa Park Museum or visiting the Maxwell Air Force Base, Comfort Inn & Suites Towneplace ensures a comfortable stay with its convenient amenities.

Experience comfort and convenience at Comfort Inn & Suites Towneplace - book now for an unforgettable stay!

Important information:

Please note that an additional charge of USD 40 per room will apply for early check-in before 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 892 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.8
L
LJ • couple • us
8
2026-02-13 • via Nuitee
V
VanDerKlok • couple • us
7
Pros:

No breakfast available. Room setup. Cleanliness

Cons:

Staff. I had to practice beg for receipt of my $20 for dog staying

2026-02-10 • via Nuitee
V
Virgil • family_with_children • us
8
It met our needs.
Pros:

Breakfast was very minimal. Location near I-85 was very noisy

Cons:

More abundant breakfast.

2026-02-09 • via Nuitee
R
Robert • couple • us
10
Hope to come again
Pros:

Great staff

2026-01-30 • via Nuitee
C
Chioma • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Ray • couple • us
10
Very good quality stay with no issues!
Pros:

Clean and quiet

Cons:

Everything great

2026-01-20 • via Nuitee
P
Phil • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jacqueline • couple • us
2
2026-01-19 • via Nuitee
L
Linda • solo_traveller • us
9
2026-01-19 • via Nuitee
T
Tonette • solo_traveller • us
8
Enjoyed my stay and the breakfast.
Cons:

Not sure if anything can be done about redirecting the air flow of the air conditioner away from the feet, but not across the body or on the head.
Prefer if you include turkey sausage along with pork sausage.

2026-01-19 • via Nuitee
J
James • family_with_children • us
5
Adequate.
Pros:

Tile floors throughout the room and the cleanliness.

Cons:

The A/C was not on in the room when we arrived and never really cooled the room afterwards. Large room but a lot of wasted space. Small vanity and no door separated the bathroom area (only a door for the shower and toilet area) from the sleeping area.

2026-01-19 • via Nuitee
A
Ajai • couple • us
8
2026-01-17 • via Nuitee
A
April • couple • us
8
2026-01-16 • via Nuitee
M
Mazuria • family_with_children • us
7
Everything was fine desk staff was great
Pros:

Breakfast was good and location was excellent for where we had to go

Cons:

Need some English speaking people cleaning worker did understand English that well

2026-01-15 • via Nuitee
J
Jones • family_with_children • us
9
2026-01-12 • via Nuitee
C
Clarence • couple • us
8
2026-01-09 • via Nuitee
P
Paul • family_with_children • us
4
Not sure if I would come back again this was my second time using this hotel
Pros:

I didn’t like I turned in dirty towels ass for clean ones staff act like they didn’t understand English. I never got clean towels.

Cons:

It was nice. It was quiet. It was clean and comfortable.

2026-01-09 • via Nuitee
M
Mandy • family_with_children • us
5
2026-01-05 • via Nuitee
T
Teresa • solo_traveller • us
10
Pros:

Breakfast, everything was clean and comfortable and the front desk was very nice a polite and professional

2025-12-31 • via Nuitee
S
Susan • couple • us
7
Pleasant & comfortable for overnight stay
Pros:

Friendly staff, clean, breakfast good, coffee 24hours, sofa bed.

2025-12-28 • via Nuitee