Comfort Inn & Suites Montgomery East Carmichael Rd

Hotels
•
Comfort
7.4 (970 reviews)
1201 Town Place Dr. , Montgomery , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
5.43
Several reviews mention dirty rooms, bed bugs, and unclean towels.
Service
8.4
The front desk is described as polite and professional despite some misunderstandings.
Location
8.44
Several reviews mention the location is central and feels safer, though some mention crime in the area.
Room Quality
7.39
Mixed sentiments on room quality; some rooms are clean, while others are noted as having issues.
Amenities
7.42
Some amenities are appreciated, but breakfast service was noted as poor.
Value for Money
7.88
Overall value reflects mixed feelings on cleanliness and amenities for the price.
Food and Beverage
6.43
Breakfast received several complaints regarding food quality and selection.
Overall Experience
7.8
Reviews vary widely, but the average aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located just 9.6 km from the city centre and a short 11 minutes' drive to the State Capitol Complex, Comfort Inn & Suites Towneplace offers a prime location for both business and leisure travelers.

Modern Amenities
Each room at Comfort Inn & Suites Towneplace is thoughtfully equipped with a microwave, small refrigerator, sitting area, work desk, and a 50-inch flat-screen TV with cable and HBO®. Enjoy the convenience and comfort of these modern amenities during your stay.

Fitness Center and Free Parking
Stay active during your trip with access to the on-site fitness centre, and take advantage of the free parking provided for all guests. Whether you're exploring the Rosa Park Museum or visiting the Maxwell Air Force Base, Comfort Inn & Suites Towneplace ensures a comfortable stay with its convenient amenities.

Experience comfort and convenience at Comfort Inn & Suites Towneplace - book now for an unforgettable stay!

Important information:

Please note that an additional charge of USD 40 per room will apply for early check-in before 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 970 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.8
T
Tammy • family_with_children • us
3
Would not stay here again was not worth $130 sum dollars for the night
Pros:

The water pressure was great and it had good hot water

Cons:

Black mold on the floor under the bed . It smelled like onions in the lobby. No swimming pool. Blackout curtains didn’t go across the window and there weee spotlights right outside of our window. We could also see the cars headlights from the highway.

2026-07-02 • via Nuitee
C
CARLOS ALBERTO • couple • us
9
Good
Pros:

Location and price

Cons:

Food It’s was so poor

2026-07-02 • via Nuitee
K
Katarina • family_with_children • us
3
We were in and out due to no pool and awful smell of the food staff were cooking.
Pros:

We were in and out.

Cons:

Hotel had a horrible smell. Online ads showed a pool, was very unhappy to see no pool. Our clothing smelt like the food seasoning the next day. Staff were having a party and cooking food. We are supposed to stay again and dreading it.

2026-07-02 • via Nuitee
H
Haley • extended_group • us
5
Cons:

We had roaches in our room and the lady was very rude about it

2026-07-01 • via Nuitee
R
Rusley • solo_traveller • us
6
Pros:

Everything

Cons:

They didn't come clean my room

2026-06-30 • via Nuitee
S
Shannon • family_with_children • us
1
Very upset about the bed bugs. We didn’t expect that we would ever have to deal with bedbugs.
Pros:

The room size

Cons:

Our room had bed bugs.

2026-06-30 • via Nuitee
R
Rahimah • family_with_children • us
9
2026-06-29 • via Nuitee
R
René • solo_traveller • de
10
Pros:

The cushion were perfectly for e and my neck. The bed ist very comfortable and you will have enough space for.

2026-06-29 • via Nuitee
H
Hoover • couple • us
7
2026-06-28 • via Nuitee
H
Hoover • family_with_children • us
7
Pros:

The staff was absolutely amazing and the rooms were big and cleaned

Cons:

It was secluded

2026-06-28 • via Nuitee
S
Susana • family_with_children • us
9
2026-06-28 • via Nuitee
D
Dhieka • couple • us
7
2026-06-23 • via Nuitee
D
Demetrius • couple • us
9
2026-06-22 • via Nuitee
A
Ashley • couple • us
1
Dangerous area do not stay here
Pros:

Nothing

Cons:

Everything. Dirty. Horrible location. TV didn’t work. No towels in room. No amenities

2026-06-22 • via Nuitee
S
Sidney • family_with_children • us
7
Good price for what we needed it for - just a 1 night stay just passing through .
Pros:

The front desk staff was very nice and friendly.

Cons:

Not the best location but if you aren’t from the area ( we were not) then how were we suppose to know.

2026-06-21 • via Nuitee
F
Francia • couple • us
7
2026-06-18 • via Nuitee
D
DANIELLE • solo_traveller • us
9
2026-06-18 • via Nuitee
J
Jacquline • solo_traveller • us
8
Pros:

Convinced to downtown

Cons:

No military or government discounts.

2026-06-18 • via Nuitee
J
Jacquline • solo_traveller • us
8
Pros:

Convinced

2026-06-18 • via Nuitee
L
Leonardo • solo_traveller • us
8
2026-06-17 • via Nuitee