Comfort Inn & Suites Montgomery East Carmichael Rd

Hotels
•
Comfort
7.4 (903 reviews)
1201 Town Place Dr. , Montgomery , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
5.43
Several reviews mention dirty rooms, bed bugs, and unclean towels.
Service
8.4
The front desk is described as polite and professional despite some misunderstandings.
Location
8.44
Several reviews mention the location is central and feels safer, though some mention crime in the area.
Room Quality
7.39
Mixed sentiments on room quality; some rooms are clean, while others are noted as having issues.
Amenities
7.42
Some amenities are appreciated, but breakfast service was noted as poor.
Value for Money
7.88
Overall value reflects mixed feelings on cleanliness and amenities for the price.
Food and Beverage
6.43
Breakfast received several complaints regarding food quality and selection.
Overall Experience
7.8
Reviews vary widely, but the average aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located just 9.6 km from the city centre and a short 11 minutes' drive to the State Capitol Complex, Comfort Inn & Suites Towneplace offers a prime location for both business and leisure travelers.

Modern Amenities
Each room at Comfort Inn & Suites Towneplace is thoughtfully equipped with a microwave, small refrigerator, sitting area, work desk, and a 50-inch flat-screen TV with cable and HBO®. Enjoy the convenience and comfort of these modern amenities during your stay.

Fitness Center and Free Parking
Stay active during your trip with access to the on-site fitness centre, and take advantage of the free parking provided for all guests. Whether you're exploring the Rosa Park Museum or visiting the Maxwell Air Force Base, Comfort Inn & Suites Towneplace ensures a comfortable stay with its convenient amenities.

Experience comfort and convenience at Comfort Inn & Suites Towneplace - book now for an unforgettable stay!

Important information:

Please note that an additional charge of USD 40 per room will apply for early check-in before 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 903 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.8
C
Cheri • couple • us
7
2026-03-28 • via Nuitee
S
Stanley • solo_traveller • us
7
Other than the uncomfortable mattress, the hotel was well worth the cost and I would recommend it to
Cons:

Mattress was used to the extent you rolled into the center of the bed, no matter what. I asked for a room or mattress change. No mattress was available (not unexpected) and they were booked so I stayed from the 15th to the 21st and had to just sleep in the middle of the king sized bed. I wear a CPAP machine at night and luckily the hose reached, but limited my movement. All in all, the staff were very attentive and helpful.

2026-03-23 • via Nuitee
W
William • couple • us
7
2026-03-21 • via Nuitee
C
Cinthia • couple • us
5
Needs improvement
Pros:

Staff very friendly and helpful. Iron was pouring water out of it when we tried to use it they allowed up to swap it for a different one.

Cons:

Mildew stained caulking around top of tub floors improperly swept mirror never cleaned at all. Bed super lumpy and hard we got almost no sleep

2026-03-20 • via Nuitee
E
Edward • family_with_children • us
6
2026-03-20 • via Nuitee
B
Benjamin • solo_traveller • us
7
2026-03-17 • via Nuitee
C
Chioma • solo_traveller • us
10
2026-03-17 • via Nuitee
C
Catherine • couple • us
7
Pros:

The room was nice. Except the door handle kept coming off in the bathroom

Cons:

Nothing really,the area where it was didn’t seem bad

2026-03-16 • via Nuitee
K
Kubinski • couple • us
7
2026-03-13 • via Nuitee
A
Arthur • couple • us
9
Enjoyed
2026-03-07 • via Nuitee
T
Tim • solo_traveller • us
4
Not great
Pros:

It was awful 😖

Cons:

Find someone that can cook

2026-03-06 • via Nuitee
C
Cotton • family_with_children • us
7
Pros:

Breakfast was nice

Cons:

The couch in room, had so many stains on it, blood stains and all.. House keeper didn't even attempt to clean smh eŵw.

2026-03-06 • via Nuitee
M
Mary • solo_traveller • us
8
Overall it was fine
Pros:

It was quiet

Cons:

The breakfast was a bit limited

2026-03-01 • via Nuitee
J
Joan • solo_traveller • us
5
2026-03-01 • via Nuitee
C
Charles • couple • us
10
2026-02-27 • via Nuitee
T
Tognacca • family_with_children • it
7
Cons:

Breakfast poor

2026-02-24 • via Nuitee
F
Faye • family_with_children • us
9
Pros:

It was clean. Comfortable bed. Coffee was very good.

Cons:

They ran out of all food except dry cereal at breakfast and did not restock.

2026-02-22 • via Nuitee
L
LJ • couple • us
8
2026-02-13 • via Nuitee
V
VanDerKlok • couple • us
7
Pros:

No breakfast available. Room setup. Cleanliness

Cons:

Staff. I had to practice beg for receipt of my $20 for dog staying

2026-02-10 • via Nuitee
V
Virgil • family_with_children • us
8
It met our needs.
Pros:

Breakfast was very minimal. Location near I-85 was very noisy

Cons:

More abundant breakfast.

2026-02-09 • via Nuitee