Sotetsu Grand Fresa Tokyo-Bay Ariake

Hotels
Sotetsu Grand Fresa
8.2 (8656 reviews)
Koto-ku Ariake 3-6-6 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room temperature control problems

Categories

Cleanliness
7.78
Some concerns were raised about the cleanliness of specific areas, particularly regarding dust accumulation.
Service
8.75
Staff consistently received praise for their helpfulness and friendliness.
Location
8.79
The hotel is conveniently located near food places and public transit, which guests appreciated.
Room Quality
7.74
Rooms were generally comfortable, but there were issues such as the air conditioning not functioning properly in some cases.
Amenities
8.27
Guests enjoyed the variety of amenities offered, especially the breakfast buffet.
Value for Money
7.73
The hotel provides good value but some guests felt that certain aspects could be improved.
Food and Beverage
8.28
The breakfast options were praised, although there were mentions of limited dining availability late in the evening.
Overall Experience
8.25
Overall, guests had a positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Indulge in Comfort and Convenience

At Sotetsu Grand Fresa Tokyo-Bay Ariake, enjoy comfortable rooms with free WiFi and stunning bay views. Convenience at Your Fingertips with an in-house convenience store, restaurant, and cafe.

Prime Location for Explorers

Located just minutes away from Kokusai Tenjjijo Station and Tokyo Big Sight, our hotel is perfect for both leisure and business travelers. Luxurious Amenities include air-conditioned rooms, flat-screen TVs, and spacious bathrooms with premium toiletries.

Unwind and Dine

Relax with in-room massage services and savor delectable cuisine at Restaurant Sosai Patio. Plus, take advantage of our complimentary shuttle to Tokyo Disneyland/Sea. Book your stay now for an unforgettable experience at Sotetsu Grand Fresa Tokyo-Bay Ariake.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 8656 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
M
MR AHMAD couple my
8
2026-06-27 via Nuitee
J
Jason solo_traveller tw
9
2026-06-27 via Nuitee
עמית couple il
3
Pros:

צ'ק אין מהיר וגם צ'ק אאוט מהיר כל הפעולות נעשות ע"י רובוטים.
ארוחת בוקר טובה מאוד

Cons:

חדר קטן מאוד ולא נוח בעיה להיכנס למיטה שצמודה אל הקיר

2026-06-27 via Nuitee
S
sae solo_traveller jp
10
2026-06-26 via Nuitee
A
Amnon & Icky couple il
10
Smart choice for all who also are booked for a sea cruise.
Pros:

The hotel is very close to a shopping center, and the Cruise Ships terminal, but when I booked, I did not notice that breakfast was not included in the booking price.
The hotel offers many small things a traveler may need, as gifts, which is very smart and kind offer at the reception area.

Cons:

I did not notice that breakfast was not included in the booking price.

2026-06-26 via Nuitee
A
Agi_Bandung_Indonesia solo_traveller id
10
2026-06-26 via Nuitee
K
KATSUHIKO solo_traveller jp
10
Pros:

朝食がとても良い

2026-06-26 via Nuitee
M
MAYUMI solo_traveller jp
10
2026-06-26 via Nuitee
K
Kuan Wei solo_traveller tw
7
2026-06-26 via Nuitee
B
Beznosova family_with_children ru
8
Все неплохо, есть нюансы, но вернусь точно)
Pros:

Приятный персонал, удобная постель, трансфер в дисней, неплохое расположение, хороший ассортимент средств в холе отеля в свободном доступе, вендинговые машины стирально/сушильные на этаже, номер достаточного размера

Cons:

Нафталиновый ковролин на полу, недостаточно воздуха и не открывающиеся окна

2026-06-25 via Nuitee
M
MOTOYUKI solo_traveller jp
8
2026-06-25 via Nuitee
M
masaki solo_traveller jp
8
2026-06-25 via Nuitee
Y
Yurie family_with_children au
8
2026-06-25 via Nuitee
C
Cheng Yen family_with_children tw
9
適合親子住宿的商務旅館
Pros:

1)早餐豐盛 2)搭乘大眾交通工具方便 3)有提供去東京迪士尼免費的接駁巴士 4)有3人房的提供 5)2樓有便利商店

Cons:

自己辦理check in

2026-06-25 via Nuitee
M
Michael family_with_children ca
9
Basically is satisfy the hotel provide all we need.
Pros:

Location is good , walk 10mins to train station. Room size is good

2026-06-25 via Nuitee
T
TAKAKO couple jp
10
かなり満足でした。
Pros:

早く着いたが荷物を預かっていただいて助かりました。
部屋も広く過ごしやすかった。
コンビニがホテル内にあったのも良かった。

2026-06-24 via Nuitee
P
Piotr solo_traveller pl
10
2026-06-24 via Nuitee
S
SHINOBU solo_traveller jp
8
Pros:

直前の予約だったのにお得に泊まれた
部屋も綺麗だった
アメニティもとても充実していてよかった

Cons:

部屋に電気ケトルが無いとちょっと不便

2026-06-24 via Nuitee
J
Jesús extended_group it
7
Pros:

Escogí este hotel por cercanía tanto al aeropuerto como al lugar del congreso al que tenía que asistir. Para hacer turismo está un poco alejado del centro pero con el metro y el monorail se llega fácilmente a cualquier sitio. Las vistas desde el monorail son increíbles y la zona tiene todo tipo de servicios alrededor. En general el hotel tiene una buena relación calidad-precio y he apreciado notablemente la variedad y cantidad de opciones en el desayuno, así como la disponibilidad de artículos de aseo y pijamas.

2026-06-24 via Nuitee
F
FATIMA ZOHRA extended_group be
9
Un séjour exceptionnel au meilleur prix, idéalement desservi par les transports publics.
Pros:

L'emplacement de l'établissement est tout simplement idéal et permet de se déplacer très facilement. De plus, l'accueil chaleureux et la gentillesse du personnel ont rendu notre séjour particulièrement agréable.

Cons:

Notre séjour s'est déroulé de manière idéale et nous n'avons rien à signaler de négatif. Tout était parfaitement conforme à nos attentes du début à la fin.

2026-06-24 via Nuitee