Sotetsu Grand Fresa Tokyo-Bay Ariake

Hotels
•
Sotetsu Grand Fresa
8.2 (8725 reviews)
Koto-ku Ariake 3-6-6 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room temperature control problems

Categories

Cleanliness
7.78
Some concerns were raised about the cleanliness of specific areas, particularly regarding dust accumulation.
Service
8.75
Staff consistently received praise for their helpfulness and friendliness.
Location
8.79
The hotel is conveniently located near food places and public transit, which guests appreciated.
Room Quality
7.74
Rooms were generally comfortable, but there were issues such as the air conditioning not functioning properly in some cases.
Amenities
8.27
Guests enjoyed the variety of amenities offered, especially the breakfast buffet.
Value for Money
7.73
The hotel provides good value but some guests felt that certain aspects could be improved.
Food and Beverage
8.28
The breakfast options were praised, although there were mentions of limited dining availability late in the evening.
Overall Experience
8.25
Overall, guests had a positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Indulge in Comfort and Convenience

At Sotetsu Grand Fresa Tokyo-Bay Ariake, enjoy comfortable rooms with free WiFi and stunning bay views. Convenience at Your Fingertips with an in-house convenience store, restaurant, and cafe.

Prime Location for Explorers

Located just minutes away from Kokusai Tenjjijo Station and Tokyo Big Sight, our hotel is perfect for both leisure and business travelers. Luxurious Amenities include air-conditioned rooms, flat-screen TVs, and spacious bathrooms with premium toiletries.

Unwind and Dine

Relax with in-room massage services and savor delectable cuisine at Restaurant Sosai Patio. Plus, take advantage of our complimentary shuttle to Tokyo Disneyland/Sea. Book your stay now for an unforgettable experience at Sotetsu Grand Fresa Tokyo-Bay Ariake.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 8725 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
N
naoki • couple • jp
10
2026-07-18 • via Nuitee
T
toshitaka • solo_traveller • jp
9
2026-07-18 • via Nuitee
T
Twindri • extended_group • id
10
2026-07-18 • via Nuitee
N
NORIKO • solo_traveller • jp
7
2026-07-18 • via Nuitee
I
IS • family_with_children • nl
8
Hotel op een super locatie
Pros:

De locatie met 3 metrostations op minimale loopafstand en de winkels die op loopafstand zijn beviel ons het meest.

Cons:

Dat je bijna alles zelf moet doen, waardoor de inzet van personeel tot een minimum beperkt bleef. Daar ben ik nog niet aan gewend.

2026-07-18 • via Nuitee
R
Ricky • extended_group • au
6
Very unimpressed with our room,bed,terrible pillows and to far from lifts.
Pros:

Didn't like the breakfast.

Cons:

Our room was so small and bed. To far from the lifts.

2026-07-17 • via Nuitee
J
James • couple • ie
7
Pros:

Good size and great facilities. Nice to be able to walk to a good shopping centre and restaurants.

Cons:

Bit far from the main hub of Tokyo city.

2026-07-17 • via Nuitee
E
Elizabeth • couple • au
5
The staff were very accomodating however the rooms smell musty, pillows and beds ordinary. Breakfast not suited to weste
Pros:

Property was nothing like the pictures. Rooms very musty smelling, pillows terrible, beds lumpy too. Very aged.

Cons:

Rooms, beds pillows and breakfast very ordinary for westerners.

2026-07-16 • via Nuitee
青山 • solo_traveller • jp
8
Pros:

何かと利用させてもらっています、スタッフさんの対応とてもいいです、朝食美味しいですし、部屋も綺麗です

Cons:

特にないです

2026-07-16 • via Nuitee
J
Jennifer • family_with_children • de
8
2026-07-16 • via Nuitee
N
nwa • solo_traveller • jp
10
Pros:

夜中に着いたけどスタッフはすごくやさしい。

2026-07-16 • via Nuitee
N
Noriko • family_with_children • no
6
Personalet var hyggelig, men fasilitetene har blitt litt gamle.
Pros:

Lokasjon er bra, kort vei til Odaiba. Kun 3 minutter til togstasjonen

Cons:

Det tok lang tid til å sjekke inn, jeg fikk feil nøkkelen. Dusj og kran til vasken fungerte ikke. De fikset dem mens vi var ute, det var bra.

2026-07-15 • via Nuitee
G
Gemma • solo_traveller • de
9
2026-07-14 • via Nuitee
Y
YUTA • solo_traveller • jp
6
2026-07-14 • via Nuitee
Y
Yuto • couple • jp
10
2026-07-14 • via Nuitee
H
HARUE • solo_traveller • jp
7
2026-07-14 • via Nuitee
R
Rozalia • solo_traveller • il
10
2026-07-14 • via Nuitee
M
manabu • couple • jp
10
2026-07-14 • via Nuitee
J
Jessie • couple • us
10
2026-07-13 • via Nuitee
K
Kouichi • solo_traveller • jp
7
2026-07-13 • via Nuitee