Sotetsu Grand Fresa Tokyo-Bay Ariake

Hotels
Sotetsu Grand Fresa
8.2 (7982 reviews)
Koto-ku Ariake 3-6-6 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room temperature control problems

Categories

Cleanliness
7.78
Some concerns were raised about the cleanliness of specific areas, particularly regarding dust accumulation.
Service
8.75
Staff consistently received praise for their helpfulness and friendliness.
Location
8.79
The hotel is conveniently located near food places and public transit, which guests appreciated.
Room Quality
7.74
Rooms were generally comfortable, but there were issues such as the air conditioning not functioning properly in some cases.
Amenities
8.27
Guests enjoyed the variety of amenities offered, especially the breakfast buffet.
Value for Money
7.73
The hotel provides good value but some guests felt that certain aspects could be improved.
Food and Beverage
8.28
The breakfast options were praised, although there were mentions of limited dining availability late in the evening.
Overall Experience
8.25
Overall, guests had a positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Indulge in Comfort and Convenience

At Sotetsu Grand Fresa Tokyo-Bay Ariake, enjoy comfortable rooms with free WiFi and stunning bay views. Convenience at Your Fingertips with an in-house convenience store, restaurant, and cafe.

Prime Location for Explorers

Located just minutes away from Kokusai Tenjjijo Station and Tokyo Big Sight, our hotel is perfect for both leisure and business travelers. Luxurious Amenities include air-conditioned rooms, flat-screen TVs, and spacious bathrooms with premium toiletries.

Unwind and Dine

Relax with in-room massage services and savor delectable cuisine at Restaurant Sosai Patio. Plus, take advantage of our complimentary shuttle to Tokyo Disneyland/Sea. Book your stay now for an unforgettable experience at Sotetsu Grand Fresa Tokyo-Bay Ariake.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 7982 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
M
Minami family_with_children jp
8
2026-04-12 via Nuitee
P
Pia solo_traveller au
10
2026-04-11 via Nuitee
couple jp
8
2026-04-11 via Nuitee
S
Shunkor family_with_children uz
10
2026-04-11 via Nuitee
세현 couple kr
8
Pros:

꽤 고층이였고 조용했습니다. 주변에 도라에몽 행사를 하여 쉽게 즐길 수 있었습니다.
나리타에서 오고가는 교통편이 있어 편했고, 디즈니랜드로 가는 무료 버스가 있습니다. 예약으로 쉽게 갈수 있어요.

Cons:

조식이 조금 아쉬웠습니다. 너무 일본스러운식단이라 외국인으로서 힘든면이 있어요. 일식을 좋아하시면 드셔도 좋겠네요.

2026-04-11 via Nuitee
J
Jimmy couple us
6
It’s in a good location
Pros:

👍🏾

2026-04-11 via Nuitee
M
Michael extended_group za
8
There for FOODEX 2026 - enjoyed the proximity
Pros:

Location

2026-04-10 via Nuitee
A
Anh Cuong family_with_children au
10
Pros:

The room is spacious and the service is great. If you’re travelling by car, I’d highly recommend staying here—it’s less than a 20-minute drive to most popular spots in Tokyo. Getting around by train takes a bit longer.

2026-04-10 via Nuitee
G
Gabriele Federico solo_traveller it
10
Hotel pulito e funzionale, vista ottima, posizione ideale.
Pros:

Estremamente funzionale e in posizione comoda per la fiera ma non solo. Monorotaia a 100 metri per raggiungere qualsiasi posto in città.

Cons:

Il check in gratuito dovrebbe essere anticipato alle 13

2026-04-10 via Nuitee
V
Victor solo_traveller se
10
2026-04-10 via Nuitee
K
kayoko family_with_children jp
8
Pros:

ロケーションがとても良かったです。
コンビニも嬉しかったです。

Cons:

特になし

2026-04-10 via Nuitee
A
Angelique family_with_children nl
8
Goed zoals altijd
Pros:

Goed geordend hotel, vriendelijk en behulpzaam personeel

Cons:

Bij ontbijt was het erg druk, wat ook eigenlijk niet anders kon met zo'n groot hotel

2026-04-10 via Nuitee
D
Daniela couple it
10
2026-04-09 via Nuitee
G
Giulia extended_group it
10
2026-04-09 via Nuitee
D
Daniela couple it
8
Struttura molta comoda per andare ai parchi disney, non sapevamo che offrivano navetta gratuita, ne siamo stati molto en
Pros:

Camere pulite, colazione varia e molto buona, staff molto gentile e disponibile, posizione tranquilla ma vicino a mezzi pubblici per spostarsi, molto comodo il 7 eleven praticamente di fronte alla struttura

Cons:

Niente

2026-04-09 via Nuitee
A
Alexander couple gb
5
2026-04-08 via Nuitee
M
MOHAMMAD SYUKRI solo_traveller my
10
2026-04-08 via Nuitee
R
Rafael couple br
10
Excelente custo benefício
Pros:

Localização é muito boa

Cons:

Restaurante e serviços de alimentação não são bons no hotel, porém na região se encontra alguns lugares bons.

2026-04-08 via Nuitee
A
Alexander solo_traveller gb
8
Pros:

Good Service and helpful .

Cons:

Stayed separately in two Rooms , first two weeks in 1311 with very odd layout , very long narrow corridor and no space to move around, and no space for another chair , second room 632 was stuffy and no air con , even with fan on was hard to sleep . Very disappointing experience.

2026-04-08 via Nuitee
L
Leonie family_with_children us
7
Schönes hotel. Lage vom Zentrum schlecht
Pros:

Tolle Ausstattung. Sauber. Großes Frühstücksbuffet

Cons:

Die Lage ist nicht die beste. Das Frühstück war nicht für Europäer ausgelegt. Gab keine Messer im Restaurant.

2026-04-08 via Nuitee