Hôtel Le Maxime - Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
8.1 (2021 reviews)
2 Quai De La Marine , Auxerre , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Excellent breakfast
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
7.83
Several mentions of cleanliness issues, including dirty walls and shabby carpet.
Service
8.5
Positive feedback about the staff and welcoming service.
Location
8.94
Consistently highlighted as a great aspect, with a central location and proximity to attractions.
Room Quality
7.49
Comments about outdated rooms, cold temperatures, and inadequate heating.
Amenities
8.02
Basic amenities mentioned, but some areas noted to be outdated or less than optimal.
Value for Money
7.48
Concerns about pricing relative to the quality and features of the hotel.
Food and Beverage
8.53
Positive remarks about breakfast quality and options.
Overall Experience
8
General sentiment is positive but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:11

Property Description

Riverside Elegance: Hôtel Le Maxime; Best Western Signature Collection

Nestled along the picturesque Yonne River, Hôtel Le Maxime; Best Western Signature Collection offers a serene retreat in the heart of Auxerre.

Charming Accommodations
Indulge in one of the 25 beautifully refurbished rooms and suites, each exuding its unique charm and elegance, promising a comfortable stay.

Amenities Galore
From a cozy living room and lounge to a sophisticated business room, a delightful tasting cellar, and a stylish bar, this hotel caters to all your needs, ensuring a memorable experience.

For a truly enchanting stay in Auxerre, secure your spot at Hôtel Le Maxime; Best Western Signature Collection today.

Important information:

Please note that pets are not permitted in the restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13.50 per day.

Location

Guest Reviews

8.1
Based on 2021 reviews
Cleanliness: 7.83
Service: 8.5
Location: 8.94
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8
L
Lisa couple za
8
Wonderful short stay with great stay
Pros:

Close the boats and river and lovely staff

2026-06-27 via Nuitee
R
raphaèle solo_traveller fr
9
Pros:

Localisation, grande chambre, confortable et propre, parking sur place. Bon petit déjeuner
Personnel aimable

2026-06-27 via Nuitee
L
Lutgart couple be
7
Cons:

Om 9 uur beperkt ontbijt. niet genoeg bijgevuld voor laatkomers.

2026-06-27 via Nuitee
H
howard solo_traveller us
9
Pros:

Beautiful location right on the Yonne river. Charming hotel, helpful staff. Air-conditioned (heatwave!), nice breakfast room

Cons:

minor fix needed to bathroom door, sticks, loud noise when opening

2026-06-26 via Nuitee
W
wbroek couple nl
8
Perfecte tussenstop
Pros:

Ideale ligging aan de rivier en vlakbij restaurants en terrassen. Eigen parkeergelegenheid naast het hotel.

Heerlijk groot bed en fijne badkamer. Goede airconditioning.
WiFi is goed.

Cons:

Ontbijt was niet bijzonder.

2026-06-26 via Nuitee
B
Bart solo_traveller be
10
Een aanrader!
Pros:

Mooie ligging aan de rivier met de promenade langs het water. Het hotel en de kamers zijn voorzien van airconditioning, wat een zegen was tijdens de hittegolf. Ruime, mooie kamer met douche. Vriendelijk personeel en lekker ontbijt in buffetvorm. Vijf minuten wandelen en je staat in het centrum.

Cons:

De gevel zag er wat verouderd wat een minder aangename eerste indruk gaf maar binnen was alles smaakvol en volgens de huidige standaard ingericht. Het hotel heeft geen eigen restaurant maar er zijn genoeg eetgelegenheden in de buurt.

2026-06-23 via Nuitee
H
hayk_mart couple ch
9
Would return gladly
Pros:

Central location with a beautiful view of the river. Very comfortable for a short run in the morning. Good place from where to explore the lovely city of Auxerre.

2026-06-23 via Nuitee
T
Thien couple fr
10
2026-06-22 via Nuitee
L
Laurent solo_traveller ch
10
2026-06-21 via Nuitee
J
Jan solo_traveller nl
5
Pros:

Location is fine, also the bed, size of the suite is OK

Cons:

Aircon very old and loud, bathroom very small, terrace not cleaned when we arrived, in general worn down. Whole hotel really needs a rebuild. Location is fine but absolutely no value for money, relative to all other references we have for 4 and 5 star hotels

2026-06-21 via Nuitee
A
Alexandre couple fr
8
2026-06-20 via Nuitee
E
Eberhard solo_traveller de
7
Super
Pros:

Super

2026-06-17 via Nuitee
S
Sue couple gb
8
Lovely friendly hotel
Pros:

Close to the river and the old town. Probably one of the easiest hotels in France or Spain for parking. Staff were super friendly and helpful.

Cons:

Room was a little small but it was only for one night so no real complaints.

2026-06-17 via Nuitee
L
L & M solo_traveller be
8
Pros:

De ligging. Goed ontbijt.

Cons:

Wat verouderd. Kleine badkamer. Weinig opbergruimte voor de bagage.

2026-06-17 via Nuitee
S
Sabine et Christian couple fr
10
2026-06-17 via Nuitee
M
Manuel solo_traveller ch
8
2026-06-14 via Nuitee
B
Brian solo_traveller ca
6
Avoid the top flior
Pros:

The hotel was centrally located, and there was good storage for our bicycles in their small parking area out back. The beds were comfortable and the breakfast was very good.

Cons:

The air-conditioning was only partially effective, it was cool at 21C but could not get to 20C or lower. We were on the top floor, ie the second floor, where the roof line sloped in. This had a big impact on the shower which was serious. I am 193cm and simply could not have a comfortable shower. The room overall was dark and very small.

2026-06-14 via Nuitee
A
Amiral H.D. solo_traveller fr
9
Pros:

Bel emplacement proche des restos et de la promenade au bord de l' Yonne. Plein de lieux a visiter autour. Je pense revenir.

2026-06-13 via Nuitee
J
John couple gb
10
2026-06-11 via Nuitee
C
Christine solo_traveller fr
8
Pros:

Das Personal, die Lage, das Frühstück

Cons:

Das Zimmer war nett eingerichtet, aber sehr klein

2026-06-08 via Nuitee