Hôtel Le Maxime - Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.1 (2124 reviews)
2 Quai De La Marine , Auxerre , FR
+33 3 86 52 14 19

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Excellent breakfast
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
7.83
Several mentions of cleanliness issues, including dirty walls and shabby carpet.
Service
8.5
Positive feedback about the staff and welcoming service.
Location
8.94
Consistently highlighted as a great aspect, with a central location and proximity to attractions.
Room Quality
7.49
Comments about outdated rooms, cold temperatures, and inadequate heating.
Amenities
8.02
Basic amenities mentioned, but some areas noted to be outdated or less than optimal.
Value for Money
7.48
Concerns about pricing relative to the quality and features of the hotel.
Food and Beverage
8.53
Positive remarks about breakfast quality and options.
Overall Experience
8
General sentiment is positive but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:11

Property Description

Riverside Elegance: Hôtel Le Maxime; Best Western Signature Collection

Nestled along the picturesque Yonne River, Hôtel Le Maxime; Best Western Signature Collection offers a serene retreat in the heart of Auxerre.

Charming Accommodations
Indulge in one of the 25 beautifully refurbished rooms and suites, each exuding its unique charm and elegance, promising a comfortable stay.

Amenities Galore
From a cozy living room and lounge to a sophisticated business room, a delightful tasting cellar, and a stylish bar, this hotel caters to all your needs, ensuring a memorable experience.

For a truly enchanting stay in Auxerre, secure your spot at Hôtel Le Maxime; Best Western Signature Collection today.

Important information:

Please note that pets are not permitted in the restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.1
Based on 2124 reviews
Cleanliness: 7.83
Service: 8.5
Location: 8.94
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8
M
malcolm • couple • gb
7
We fell in love with Auxerre on our one night stay. Le Maxime might not have been our best choice.
Pros:

The member of staff was very helpful at our arrival and had been so when I booked the stay a few weeks before in rectifying my error in omitting a breakfast etc. The bedroom/ bathroom was very clean and the bed was really comfortable. Breakfast was excellent. The location was great, close to the river and also the cathedral/shops.

Cons:

There was a seal missing to the bottom of the shower screen ( I have the exact same at home) which means that water always leaks to the bathroom floor when showing. A simple fix needed.
Something was missing in the feel to the hotel, it was a little staid perhaps. Suiting another type of clientele.
We have been spoilt with a couple of hotels in this trip to the south of France and back, where one felt to be genuinely welcomed. So perhaps I am being unfair.

2026-09-19 • via Nuitee
L
Lady Sian • couple • gb
7
Pleasant enough. Auxerre is very interesting.
Pros:

Nice people. good position. Parking. Comfortable bed

Cons:

Bit noisy - people shouting outside on a Friday night. Bath ran impossibly slowly and not very warm.

2026-09-19 • via Nuitee
E
Elke • couple • de
8
Pros:

Das King-Size Bett hatte eine super Matratze- für Frankreich gerade zu phänomenal

Cons:

Der Aufpreis für Zimmer mit Flussblick ist im 2.OG aufgrund der kleinen Fenster nicht wirklich gerechtfertigt. Die Seite hat eher den Nachteil das morgens wieder Autos auf der Straße dazu kamen, sofern man wie wir bei offenem Fenster schläft

2026-09-18 • via Nuitee
S
Stephen • couple • us
10
Elegant hotel at the foot of a glorious cathedral, in one of the most beautiful cities in France.
Pros:

Elegant hotel at the foot of the glorious cathedral, situated in an incomparably beautiful medieval city. Staff was exceedingly friendly and helpful. Good buffet breakfast. A real highlight of our trip to Bourgogne.

2026-09-16 • via Nuitee
M
Marianne • couple • nl
8
Cons:

De parkeerkosten waren 13,50
Stond dit op de site?

2026-09-15 • via Nuitee
D
Daniel • couple • fr
8
2026-09-15 • via Nuitee
P
Patrizia • solo_traveller • ch
8
2026-09-15 • via Nuitee
N
Nathalie • extended_group • be
6
Hôtel très bien situé mais trop vétuste et trop cher
Pros:

Situation près du centre et au bord le l’eau. Lit confortable.

Cons:

Évier bouché, prise électrique défectueuse.
Chambre vieillotte avec tapis plein.
Salle de bain vétuste. Pas de machine à café.
Pas possible d’avoir deux lits.
130€ pour une chambre qui en vaut 90.
Petit déjeuner à 18€ trop cher et non pris

2026-09-15 • via Nuitee
C
Clémence • solo_traveller • fr
10
Parfait
Pros:

Le personnel
La chambre avec baignoire vue sur l’Yonne

2026-09-14 • via Nuitee
G
GEOFFROY Michel • solo_traveller • fr
7
2026-09-14 • via Nuitee
A
Andrea • solo_traveller • ch
8
Pros:

L' emplacement, le déjeuner.

Cons:

Rien

2026-09-13 • via Nuitee
E
Esther • couple • nl
8
Geweldige locatie aan het water
Pros:

Wij hebben een fantastisch verblijf gehad in dit hotel.
De locatie is top: direct aan de rivier en op een paar minuten lopen van het oude centrum.
Het personeel is erg vriendelijk en behulpzaam.
Onze kamer was schoon, comfortabel en had een grote badkamer. Heerlijk bed. Heel stil.
Het ontbijt was goed en gevarieerd met lekker vers fruit.

Cons:

Kamer had iets ruimer gemogen.

2026-09-13 • via Nuitee
K
Kurt • couple • ch
6
2026-09-12 • via Nuitee
S
Sylvain St Pierre • solo_traveller • ca
8
Pros:

It was very close to the river and downtown.

Cons:

The hotel felt like it needed some attention.

2026-09-12 • via Nuitee
M
Mary-Paula • couple • ie
6
Pros:

Adequate

Cons:

A little jaded!

2026-09-12 • via Nuitee
B
Brigitte • solo_traveller • ch
9
2026-09-10 • via Nuitee
L
lesley • solo_traveller • fr
9
Pros:

Great location, secure car parking .
Friendly staff. The room was comfortable great bed. Room overlooking the river was lovely

Cons:

The bathroom was small.and a bit tired

2026-09-10 • via Nuitee
D
Daryl • solo_traveller • gb
10
Great stay in a hotel with character.
Pros:

The character of the place and the breakfast

2026-09-10 • via Nuitee
I
Isabelle • couple • fr
5
Hôtel correct pour une nuit mais je ne souhaiterait pas y rester plus longtemps .
Pros:

Hôtel très bien situé : proche de l ‘Yonne , proche des restaurants .
Salle de petit déjeuner agréable .

Cons:

La vétusté des équipements : salle de bain avec une robinetterie qui a vieillit , moquette dans les chambres qui ne permet pas un nettoyage adéquat du sol .
Poussière sur la bouilloire , dommage pour un 4 étoiles

2026-09-09 • via Nuitee
A
Andrew • couple • gb
7
Convenient for the chateau
Pros:

Nothing to dislike, a typical chain hotel. Enjoyed the pool,
Nice big towels at the pool and in the room

Cons:

Distance from the lift, we are elderly and it was difficult to get in and out of the bath to shower. A long walk into town.
Breakfast badly organised

2026-09-09 • via Nuitee