Ukraine Hotel

Hotels
8.6 (4159 reviews)
Institutskaya Street 4 , Kyiv , ua

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Noise from the property
Occasional plumbing issues
Inconsistent hot water

Categories

Cleanliness
8.13
Mixed reviews on cleanliness, with some mentioning clean rooms and others noting issues like bad condition of plumbing.
Service
8.8
Guests appreciated the polite and helpful staff, particularly highlighting Aнастасія.
Location
9.14
The location is perfect for tourists, being close to popular spots and easy metro access.
Room Quality
8.29
Rooms are spacious and comfortable, but some issues with noise and temperature were mentioned.
Amenities
8.52
Includes a bomb shelter, but missing basic items like wine glasses and issues with hot water.
Value for Money
8.68
Good value for the location and offerings, with a nice breakfast included.
Food and Beverage
8.63
Breakfast was noted as very good, with a good variety.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:54

Property Description

Elegant Rooms and Suites
Experience luxury and comfort in our air-conditioned rooms and suites adorned with elegant décor, offering stunning views of Kreschatyk Street and the surrounding area. Enjoy modern amenities such as satellite TV, a refrigerator, and complimentary toiletries in your bathroom.

Delicious Dining Options
Indulge in a large breakfast buffet to kick start your day or savor Ukrainian and European cuisine for lunch and dinner. With 24-hour room service available, you can satisfy your cravings anytime. Don't miss the chance to enjoy live music while dining at our restaurant.

Relaxation and Wellness
Unwind and pamper yourself at our beauty salon, sauna, and massage facilities. For your convenience, we offer a private laundry service. Explore the nearby Mariyinsky Park and St. Sofia Cathedral, just a short walk away. Secure parking is also provided on-site for a hassle-free stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Ukraine.

Important information:

When traveling with pets, please note that an extra charge of UAH 600 per pet, per night applies. Please note that only 1 with up to 10 kg of weight can be accommodated in each room. To stay in the hotel with animals, you must have a veterinary passport with all the necessary vaccines. There is a Bomb shelter in the basement of the hotel with free access 24 hours a day. Even during power outages, we keep running thanks to our powerful generator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBP

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs UAH 100 per day.

Location

Guest Reviews

8.6
Based on 4159 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.29
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.63
Overall Experience: 8.6
K
Kate solo_traveller ua
10
2026-03-14 via Nuitee
K
Kellen solo_traveller us
7
2026-03-14 via Nuitee
Михайло couple ua
10
Pros:

Повний порядок

2026-03-14 via Nuitee
G
Greselle couple fr
9
2026-03-14 via Nuitee
Євген solo_traveller ua
10
2026-03-14 via Nuitee
M
Mikolaj couple pl
10
2026-03-14 via Nuitee
T
Tomica couple hr
9
2026-03-13 via Nuitee
K
Konstantin couple ua
10
2026-03-13 via Nuitee
V
Veronika solo_traveller ua
9
2026-03-12 via Nuitee
M
Maksim solo_traveller ua
10
2026-03-12 via Nuitee
A
Alexsandr solo_traveller ua
9
2026-03-12 via Nuitee
Евгений solo_traveller ua
10
2026-03-12 via Nuitee
A
Adrian solo_traveller gb
10
2026-03-12 via Nuitee
O
Oleh solo_traveller ua
1
Повна некомпетентність персоналу, додаткова оплата за паркування, поганий запах у номері
Pros:

Тільки вид з вікна, нічого більше

Cons:

Додаткова плата 100 грн за паркування (не зазначається при бронюванні). Після бронювання написав в чат - необхідне паркувальне місце. Відповіли «не бронюють місця на парковці, парковка платна 100 грн/ніч». При заселенні увечері паркувальне місце вказав паркувальник, на запитання «чи нормально став» відповів «нормально». На рецепції при оплаті за паркування вказав номер авто та номер телефону на запит рецепції. Зранку о 8 годині виявив своє авто заблокованим з двох сторін іншими авто. Звернувся до паркувальника - не знав чиє авто мене блокує. Звернувся на рецепцію - не знали чиє авто. Звернувся до охорони - не знали чиє авто. Попросив зателефонувати керуючому - відмовили, бо дуже зайнята особа. Через годину очікування прийшов керівник охорони. Зазначив, що всі стоять нормально, а я криво і це я щось не те роблю, розмовляв хамовито і неввічливо. Більше ніж через годину прийшов водій одного з бокових авто і я зміг відчинити пасажирські двері і перелізти через салон до керма, щоб виїхати. Як наслідок - повна некомпетентність, зіпсований ранок, запізнення на більш ніж годину.

2026-03-12 via Nuitee
N
Ninel solo_traveller ua
3
Отель имеет не очень свежий ремонт. Завтраки скромные. В номере было холодно. Но давали нагреватель, без проблем
Pros:

Центр города

Cons:

Нет рядом продуктовых магазинов

2026-03-12 via Nuitee
M
Marty solo_traveller lt
10
Pros:

We stayed here for one night and booked two rooms for our group. Overall, it was a pleasant and comfortable stay.
The first thing to note is that the hotel itself is quite dated. The interior, furniture, and general design feel like they come from an earlier era and have clearly been in use for a long time. If you are expecting a modern or newly renovated hotel, this may not be the place.
However, despite the older furnishings, everything was very well maintained and clean. The rooms, bathrooms, and common areas were all tidy and clearly looked after. You could tell that even though the hotel has not been modernized, the staff take good care of it and keep everything in good condition.
The beds were comfortable enough for a good night's sleep, and the rooms had everything necessary for a short stay.
One of the highlights of the stay was definitely the breakfast. The selection was surprisingly good, with plenty of options available, and everything we tried was fresh and tasty. It was a great way to start the day and exceeded our expectations.
Overall, while the hotel has an older style and dated interior, it makes up for it with cleanliness, proper maintenance, and a very good breakfast. For travelers who value practicality, cleanliness, and a solid breakfast over modern design, this hotel offers good value for money.

2026-03-12 via Nuitee
Юрий couple ua
4
Pros:

Місцерозташування

Cons:

В номері 15 гр.с
Відсутня гаряча вода
Відсутні дпу кондиціонера

2026-03-12 via Nuitee
A
Antonina solo_traveller ua
10
2026-03-12 via Nuitee
K
Klaus solo_traveller no
8
Alt i alt fint
Cons:

Morgenmaden var lidt for enkel

2026-03-12 via Nuitee
R
ROMAN solo_traveller ua
8
2026-03-11 via Nuitee