NYLO Las Colinas Hotel, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9 (703 reviews)
1001 West Royal Lane , Irving , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Nice rooms
Cons:
Cleanliness issues
Missing amenities
Noise problems

Categories

Cleanliness
8.39
Some reviews mentioned cleanliness issues like trash not being disposed of.
Service
9.86
Multiple reviews highlight exceptional service from staff like Kacey and Judi.
Location
9.4
Guests appreciated the convenient location of the hotel.
Room Quality
8.85
The rooms were described as nice, with some concerns about noise.
Amenities
8.38
Some guests mentioned missing basic amenities like a fridge and microwave.
Value for Money
8.34
Expectations did not fully meet due to missing breakfast and amenities.
Food and Beverage
9.39
Positive mentions of the breakfast and bar service, especially by Judi and Sandor.
Overall Experience
9.36
Guests had a generally outstanding experience at the NYLO Las Colinas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:04

Property Description

Unique Loft-Style Accommodations and Shuttle Service
Experience the charm of loft-style accommodations at NYLO Dallas Las Colinas, just a short distance from Dallas-Fort Worth Airport. Enjoy the convenience of a complimentary shuttle service within a 5-mile radius.

Modern Amenities and Stylish Decor
Indulge in custom furnishings, picture windows, and local artwork in our lofts and suites. Each room is equipped with a flat-screen HDTV, iPod docking station, and rain showerheads. Stay refreshed with complimentary bottled water and eco-friendly toiletries.

Relaxing Outdoor Pools and Event Facilities
Unwind by one of our two heated outdoor pools with cabanas and fire pits. Host your events seamlessly with our meeting and banquet facilities, along with event coordination and catering services.

Book now to experience the perfect blend of luxury and comfort at NYLO Dallas Las Colinas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 703 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Shacobia couple us
8
2026-04-11 via Nuitee
H
Harmon solo_traveller us
10
2026-04-07 via Nuitee
D
Dakota couple us
5
Overpriced and Unsatisfied
Pros:

I liked that it had a food center nearby.

Cons:

That it was farther away from the venue than previously described. I didn't like that it cost me $350 to sleep on a hard bed in a concrete box. I didn't like that the shower had low water pressure or was tiny. I also didn't like that I had no refrigerator in my room or a microwave meaning I had to spend even more money on going out to eat. The shower was so slick I had to throw towels down for a foot hold. I had to makeshift a refrigerator to keep my leftover overpriced food cook so it didn't go bad.

2026-04-06 via Nuitee
S
Sondergard solo_traveller us
6
Pros:

The staff was friendly and easy to talk with. They were helpful when I had questions or just couldn't sleep & was wandering around the lobby! I liked that there were places to eat within walking distance from the hotel.My shower was great! It had plenty of room to move around, amazing pressure as well as consistent temperature!

Cons:

The $50/night gratuity charge. I understand why they choose to do it & understand that whatever you don't use of it gets refunded in 7-10 business days. But when booking the room,I did not see or know about the additional charge. Another thing I had an issue with was the temperature of my room. I couldn't get my room cold enough to sleep!

2026-04-06 via Nuitee
P
Patty solo_traveller us
6
Comfortable but needing some attention
Pros:

Beds were comfortable and housekeeping was impeccable. The gentleman who was at the desk when we checked in on the 2nd.

Cons:

Shower way too small, toilet noisy, outlet in hall wouldn’t hold a plug

2026-04-06 via Nuitee
O
Oluwatobiloba solo_traveller us
8
A peaceful stay away from the noisy world
Pros:

I was looking for a quiet and peaceful stay and found exactly that. The property was beautiful and exactly as advertised and everything was clean and well maintained. The staff were very warm and friendly and helpful throughout. I definitely enjoyed my short time there and will be back.

Cons:

Breakfast buffet was a bit disappointing. The eggs had a gelatinous texture which I found weird. It’s probably better to order à la carte.

2026-04-04 via Nuitee
1
19kezia83 Friends getaway
10
Anniversary Magic at the Nylo ✨
Pros:

Sandor made our anniversary night unforgettable—attentive, warm, and genuinely celebratory from start to finish. The bar at Nylo Hotel has a great vibe, but it’s the service that truly sets it apart. We felt like VIPs. Cheers!!

2026-04-03 via Tripadvisor
A
Ana solo_traveller ro
10
2026-04-02 via Nuitee
3
391elizabethf Solo travel
10
Love Judy!!!
Pros:

Judy was the absolute best, you should come here just to meet her!!! View’s not that bad either 🤩

2026-04-01 via Tripadvisor
P
perfectplani Business
10
Serve with the Spirit of Jesus Christ
Pros:

We have been staying at the Nylo this weekend to refresh ourselves and work. The experience has been overall positive. This morning my son and I went to the breakfast buffet and Judy with the spirit of Jesus Christ came out like a shining light she is. She really embodies what true customer service is. She was so friendly and, conversational. She went above and beyond in everything. I wish I could offer her a job right now that is how excellent she was. Chef Erika did amazing on the food and we had to give her a compliment on the food. So proud of these women and I pray the Lord continues to use these women within the Hilton Brand. Customer service is not a job it is truly a ministry.

2026-03-30 via Tripadvisor
A
A1047BNmaryc Business
10
Great service
Pros:

Judi was amazing. So incredibly helpful and kind during breakfast. We were well taken care of. And Sanders from the Bar was awesome as well.

2026-03-26 via Tripadvisor
V
vilmag817 Business
10
Excellent services!!
Pros:

Excellent atmosphere and very good service from the bartender Sandor. I hope to return soon.

2026-03-25 via Tripadvisor
F
F2363MQbillw Business
10
Judy is a shining example of excellence!
Pros:

Judy is an absolute ROCKSTAR! Nothing but good ole fashioned southern hospitality. She made my entire group feel right at home . Get that lady a raise pronto!

2026-03-25 via Tripadvisor
2
2israelc Business
10
Exceptional Service
Pros:

Service was incredible. Especially Judi in the restaurant and the chef. The meals were superb. A great place that is very comfy and a good place to get work done.

2026-03-25 via Tripadvisor
7
715laurely Business
10
Most Creative Hotel Bar
Pros:

Sandor’s drinks were SO creative and yummy!! Ask him to surprise you

2026-03-24 via Tripadvisor
M
mariabO4571AP Business
10
Great!
Pros:

Customer service was amazing! Our bartender Sandor was spectacular with his drink recommendations and delivery!!

2026-03-24 via Tripadvisor
R
rogersP7815GE Family
8
A Lasting Impression
Pros:

Clean and enjoyable rooms minus the tiny DQ sink. Very comfortable with our own climate control.
Breakfast attendance was outstanding with Judi, and compliments to Chef Erika. We enjoyed a memorable time with them during our stay.

2026-03-24 via Tripadvisor
5
599tinag Business Dallas, Texas
10
Great Hotel
Pros:

Fantastic hotel with exceptional customer service and food! This is the second year we’ve hosted our driver banquet here and they do not disappoint. Kacey is excellent to work with and the hotel staff is amazing.

2026-03-23 via Tripadvisor
A
Amethyst family_with_children us
1
High disappointed
Pros:

I was denied at check in.

Cons:

I had a very frustrating experience with this property. I booked my stay based on the information provided, which indicated a minimum age of 18. However, when I arrived to check in, I was denied because they require guests to be 21—something that was not clearly disclosed during booking.

To make matters worse, the woman working at the front desk was very unfriendly and unhelpful when explaining the situation. There was no effort made to assist or offer any kind of solution.

As a result, I was left without a place to stay and had to find last-minute accommodations elsewhere. This could have been easily avoided if the property had provided accurate and consistent information upfront.

I would not recommend staying here unless you confirm all policies directly with the hotel in advance.

2026-03-22 via Nuitee
A
Amethyst couple us
1
2026-03-21 via Nuitee