Staybridge Suites Wichita by IHG

Loved my experience at this hotel the staff was so friendly and welcoming. The location is perfect so many restaurants and things to do! Brand new hotel loved my stay can’t wait to come back and stay!

The new construction looks very nice

Newly renovated hotel. And best hotel in NE Wichita ks

The front desk agent, I believe her name was Laura or Lauren, was exalent. She informed me at check in that the room i had originally booked was not available due to remodeling and had even tried to get us a room at their sister property. Unfortunately there wasnt a kitchenette at the other hotel so she gave me a tour of the rooms she had available and was able to accommodate us with a roll away bed. She gave us extra towels, sheets and blankets. She was extremely pleasant and offered me and my children water bottles and made sure we were happy with our room. The hotel was very nice even with the construction of the remodeling. All the beds were comfortable, shower was nice and i was impressed with the kitchen nook. The sister property provided hot breakfast and their pool and hot tub. Im excited to see the hotel when it is finished.

As IHG Rewards Platinum member, and with my son holding Diamond Elite status. Our four-night stay from March 12–16, 2026, was a complete disaster that has permanently damaged our confidence in the IHG brand.
Upon arrival, we discovered the entire property was undergoing major undisclosed renovations that had been ongoing since December 2025. No warning was given in our reservation confirmation or any pre-arrival communication, even though staff later admitted notification emails were “supposed to” be sent.
The moment we entered, we were overwhelmed by strong adhesive, chemical, and paint fumes throughout the building. Carpet and walls were visibly dirty and dusty. The front entrance was closed; guests were directed to a side door. The “front desk” was a makeshift setup inside a regular guest room. Normal Staybridge services were unavailable: no on-site breakfast (redirected to the neighboring Holiday Inn Express), unusable fitness center, and inconsistent housekeeping. The same conditions existed in our three suites — strong fumes, dust on surfaces, and poor cleanliness.
The most serious issue was the direct impact on my wife’s health, who has moderate persistent asthma

I filed a detailed formal complaint with IHG Guest Relations on March 17, 2026, including timestamped photos, recent guest reviews showing the identical pattern, and medical details. There has been no response from IHG so far.

Front desk manager was amazing!

Breakfast excellent along with staff

All

I love the rooms and kitchenette

It was pretty inside and clean

The staff here was so nice and helpful! The room was fine but the hotel needs some updating. Our TVs didn't work, and the mattresses in our room needed to be replaced. It was fine for one night, but the hotel needs a bit of a face lift!

When we arrived we found out they gave our suite to someone else with a similar name and did not have another of the same suite. We ended up having to go next door to get 2 separate rooms instead of a suite for the family. This added unnecessary strain for our family with 3 small children as we had to the split up between non-connected rooms.

When the front desk checks ID they should make sure the name on the ID matches the reservation to avoid this issue.

property needs work. Many of the beds need to be replaced. staff was the nicest I've seen there in about 5 years.

Clean and nice staff

Everything was excellent

The location easyness of checking in, the convenience other then that this trip was very shocking kinda frightening you wouldn't believe what happen to me and my significant other