Hotel Lucerna Hermosillo

Hotels
Lucerna Hotels
9.1 (351 reviews)
Boulevard Paseo Rio Sonora Norte#98, Proyecto Rio Sonora , Hermosillo , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleaning could be improved
Some amenities may need updates

Categories

Cleanliness
8.51
Some reviews mentioned that the bathroom was a bit dirty and the cleaning could be improved.
Service
9.48
Many reviewers highlighted the attentive and helpful nature of the staff.
Location
9.52
Numerous positive remarks about the location being excellent.
Room Quality
8.47
Reviews indicate a comfortable bed but note issues like hard mattresses and occasional cleanliness concerns.
Amenities
9
Positive remarks about available amenities, although some suggested improvements.
Value for Money
9.36
Generally regarded as a good value for the quality of stay.
Food and Beverage
9.01
Positive feedback regarding the food variety and quality.
Overall Experience
9.48
Most guests express satisfaction overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Luxurious Accommodations
Hotel Lucerna Hermosillo offers spacious rooms with modern décor and top-notch amenities including wall-mounted LCD TVs and iPod docking stations. Enjoy stunning views from every room.

Exceptional Facilities
Indulge in the outdoor pool surrounded by lush gardens or keep up with your fitness routine at the state-of-the-art gym. The hotel also boasts a business center for all your work needs and a concierge desk to assist with tour arrangements.

Dining and Entertainment
Savor Mexican and International cuisine at El Acueducto Restaurant, open all day with 24-hour room service available. Unwind at El Acueducto Bar with signature drinks and live music, creating the perfect ambiance for a memorable evening.

Experience luxury and convenience at Hotel Lucerna Hermosillo. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: HMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MXN 450 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 351 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.36
Food and Beverage: 9.01
Overall Experience: 9.48
S
Sandoval Saldana family_with_children mx
9
2026-03-12 via Nuitee
F
Francisco Javier family_with_children mx
10
2026-03-10 via Nuitee
F
Fidencio couple us
3
Been staying here sinve new and quality service has been on steep decline.
Pros:

The quality if the administrative staff , not what I come to expect al Lucerna . Additionally I am an early riser and like cup coffee , not available at 5:30 am .

2026-03-07 via Nuitee
U
urbina couple mx
10
Pros:

Confort

2026-03-07 via Nuitee
G
Gabriel b couple mx
10
exelenta atencio y personal muy amable.
Pros:

exelente atencion

Cons:

todo bien

2026-03-02 via Nuitee
J
Josh couple us
10
Always our go to.
Pros:

The buffet is always great, staff is friendly

2026-02-28 via Nuitee
J
julieta family_with_children us
10
2026-02-26 via Nuitee
R
Reina family_with_children mx
8
2026-02-26 via Nuitee
G
Gaby family_with_children mx
8
Estancia más o menos
Pros:

Ubicación y atención de lo empleados

Cons:

El señor de la barra muy lento para servir y aparte empezó a decir que le molestaba las risas

2026-02-24 via Nuitee
R
Raul D family_with_children mx
10
2026-02-24 via Nuitee
C
Carlos Oscar solo_traveller us
4
Mediocre, choose elsewhere.
Pros:

The employees are nice, slow and can’t really help, but nice

Cons:

WIFI unusable, found little balls of chewing gum in the shower, my Machaca breakfast was horrible, checkin super slow.

2026-02-23 via Nuitee
C
Carlos Oscar solo_traveller us
4
2026-02-23 via Nuitee
G
Gaby family_with_children mx
10
2026-02-22 via Nuitee
G
Gaby family_with_children mx
9
2026-02-22 via Nuitee
M
Mariana family_with_children mx
10
Muy buena experiencia
Pros:

Muy rico el desayuno y bastante variedad de platillos

Cons:

Todo estuvo muy bien

2026-01-19 via Nuitee
J
Josh family_with_children us
10
Great spa
Pros:

I’m glad the hot jacuzzi was available for me.

2026-01-19 via Nuitee
C
CKKino couple us
10
Great hotel and a most accommodating staff.
Pros:

The hotel is our favorite place to stay in Hermosillo, but this time it was even better. We had been upgraded without having asked for it. Was a delightful surprise.

Cons:

That we couldn't stay longer!

2026-01-12 via Nuitee
V
Victor couple us
10
2026-01-05 via Nuitee
A
Alejandro couple mx
10
Pros:

ubicacion, limpieza y atencion

Cons:

el baño estaba un poco sucio y las toallas no estaban suaves, pero es la primera vez q me pasa

2025-12-29 via Nuitee
C
CKKino couple us
10
Pleasant surprise in a hotel we already love!
Pros:

It was quiet and elegant, and we were given an unexpected upgrade!

Cons:

That we couldn't stay for the free breakfast!

2025-12-27 via Nuitee