Four Seasons Hotel Mumbai

Hotels
•
Four Seasons
9 (111 reviews)
1/136, Dr E Moses Rd, Worli, Mumbai, Maharashtra, 400 018 , Mumbai , IN
91-22-69828000

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Pets allowed

Facilities

Full-service spa
Express check-out
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great staff
Amazing service
Good breakfast
Upgraded to a suite
Cons:
Cleanliness of the surrounding area
Too much artificial fragrance
No recycling system in rooms

Categories

Cleanliness
8
The area around the property is mostly slum, indicating cleanliness issues.
Service
10
Staff was great; service was very good, credit where it's due.
Location
8.5
Neighborhood around hotel not clean, affecting the overall perception.
Room Quality
8.5
Only the view from the room was not good, rest of the property is excellent.
Amenities
8.5
The hotel needs re-evaluation regarding air freshening strategy.
Value for Money
9.5
No specific mention, implying standard quality for this hotel tier.
Food and Beverage
9.5
Breakfast was very good, indicating high satisfaction.
Overall Experience
9.5
Despite some issues, overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:08

Property Description

Luxury Amenities
Relax at the full-service spa with massages and unwind in the steam room. Stay fit at the fitness center.

Dining Experience
Enjoy a meal at San Qi with a bar/lounge or opt for 24-hour room service. Sip a drink at the poolside bar.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and babysitting options. Also, avail limo service, express check-out, and event spaces.

Experience convenience and luxury at its best at Four Seasons Hotel Mumbai. Book your stay now for a memorable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Pets

    Pet max weight (per pet) in lb is 33

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8
Service: 10
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
K
Kanan
8
Pros:

The area around the property is mostly slum

2025-09-01 • via Nuitee
D
Dimian
10
Pros:

Staff was great

2025-08-31 • via Nuitee
A
Ashwin • family
4
Pros:

Too much artificial fragrance smell everywhere. Would advise to switch to natural smells. Neighborhood around hotel not clean, no place within the hotel campus to walk. Staff was very good and so was the breakfast.

2025-08-30 • via Nuitee
S
SANTOSH • family
10
Pros:

Amazing service. A++

2025-08-24 • via Nuitee
R
Rhushabh • family
10
Pros:

Only thing that was not good in this property is the view from the Room. Rest the property is excellent.

2025-08-24 • via Nuitee
D
Dimian
10
Pros:

NA

2025-08-20 • via Nuitee
A
Ashwin • family
4
Pros:

The hotel needs to re-evaluate their air freshening strategy. They are using synthetic perfume sprays everywhere in high concentrations which caused us severe headaches. We had to specifically ask them for an air purifier and sheets without the fragrance. The first room we were allotted had roach spray smell. We complained and they moved us to a better one. The horizon views from the sea facing rooms are marvelous but look down and you can’t unsee the conditions around the property. The staff and service were very good (credit where it’s due).

2025-08-13 • via Nuitee
D
Dinesh
10
Pros:

They upgraded me to a suite so I was very happy

2025-08-12 • via Nuitee
K
Katy • family
6
Pros:

All staff are very kind and helpful. The place can be noisy though at late night as the adjacent walls seem to be thin. Laundry service didn’t come on time which was disappointing as it is costly.

A lot of workers around to help when needed.

Disappointing that the hotel doesn’t have a recycling system in the rooms considering global warming etc. Everything goes into one bin.

2025-08-05 • via Nuitee
S
Siddharth
10
Pros:

Great property

2025-07-17 • via Nuitee
A
Aditya
8
Pros:

Good

2025-06-17 • via Nuitee
G
Gursewak • family
2
Pros:

This property was a complete disappointment. The rooms were dirty, and the entire property was under construction, creating a lot of noise. Moreover, the staff appeared to assign rooms based on skin color, which led us to leave for a different hotel. We ended up wasting two nights’ worth of money for nothing. Will never go back to this hotal nor recommend anyone. Stay away from this property!

2025-03-26 • via Nuitee
K
Kristine Anne
10
Pros:

Superb hotel. Staff of the highest quality-gracious, friendly, helpful and so thoughtful.

2025-03-24 • via Nuitee
G
Gobind
10
Pros:

Great service

2025-02-10 • via Nuitee
C
Christopher
10
Pros:

Great hotel

2025-02-10 • via Nuitee
T
Tahir
10
Pros:

I liked all .
View from the room have few slum areas.
Hopefully the Efficient BJP Governor help to improve it and make lives better for less fortunate.

2025-01-22 • via Nuitee
H
Helen
8
Bit disappointed with communication
Pros:

Really disappointed that the pool was closed during our stay. If we had know in advance, we would have cancelled our booking and stayed elsewhere. Don’t really expect that from Four Seasons, thought that it would have been made abundantly clear to us on booking.

2024-12-11 • via Nuitee
A
armen
2
Pros:

Avoid this hotel by all means. I checked in at midnight and my room smelled so bad. They changed my room but I only lasted one more night and I checked out. This is no where near a four seasons hotel. This should be called DARK WINTER.

2024-11-11 • via Nuitee
S
Soren
10
Pros:

Staff were excellent. Loved the hotel but missed the pool as under reno

2024-11-08 • via Nuitee
A
Anita
10
Pros:

Thank you

2024-10-14 • via Nuitee