Smiling Deluxe Hotel

Hotels
•
Independent
National Road 6, Phum Chong Kaosou, Siem Reap, Siem Reap, 17252 , Siem Reap , KH
855-63-763838

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Pets allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Carport
Books
Free WiFi
24-hour front desk
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Review Highlights

Pros:
Exceptional service
Professionalism
Attention to detail
Kind and sincere staff
Convenient location
Cons:
Minor maintenance issues
Lack of spa services
Mixed opinions on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
10
Service was exceptional with guests praising the professionalism, attention to detail, and kindness of the staff.
Location
8.1
The hotel is located in close proximity to key landmarks and public transport, enhancing guests' convenience.
Room Quality
7.5
Rooms were comfortable and well-maintained, though some minor maintenance issues were reported.
Amenities
7.5
Satisfactory amenities provided, with positive mentions of the gym and pool, but negative feedback on the lack of spa services.
Value for Money
7.5
Mixed opinions on pricing, with some guests feeling it was high for the services offered, while others found it reasonable considering the location.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, though a few guests suggested more variety.
Overall Experience
10
Majority of guests had a perfect experience, praising the exceptional service, hospitality, and attention to detail provided by the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 02:23

Property Description

Indulge in Luxury at our Full-Service Spa and Recreational Amenities
Experience rejuvenation with massages and body treatments at our full-service spa. Make a splash in our 2 outdoor pools, work out at the fitness center, or explore the area with our available bicycles.

Culinary Delights and Entertainment
Dine at Smiling Cafe for Asian cuisine, enjoy room service, or grab a snack at our coffee shops. Unwind at the bars and lounges or by one of the 18 poolside bars. Local cuisine breakfasts ensure a flavorful start to your day.

Convenience and Comfort
Appreciate the premium amenities such as complimentary Wi-Fi, concierge services, and babysitting. Take advantage of a cozy stay in our uniquely decorated guestrooms, each equipped with fireplaces, flat-screen TVs, and Select Comfort beds.

Book your stay at Smiling Deluxe Hotel for a centrally located and family-friendly experience in Siem Reap.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

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Location