Fairfield Inn & Suites by Marriott San Antonio NE/ Schertz

Hotels
Fairfield Inn
8.6 (119 reviews)
5008 Corridor Loop Road, Schertz, Texas, 78154 , Schertz , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Great breakfast
Good amenities
Cons:
Housekeeping timing issues
Room equipment malfunctions

Categories

Cleanliness
8.24
General sentiment indicates clean rooms but issues with housekeeping practices.
Service
9.21
Staff are consistently friendly and helpful, providing a positive service experience.
Location
8.75
Location deemed perfect for many guests, contributing positively to the overall stay.
Room Quality
7.7
Mixed experiences with room quality; concerns raised about equipment malfunctions.
Amenities
8.73
Amenities such as breakfast and pool facilities positively noted with no significant issues.
Value for Money
8.19
Value perceived as acceptable but diminished by some service quality issues.
Food and Beverage
9.24
Great breakfast and overall satisfactory food service reported.
Overall Experience
8.71
Generally positive overall experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:01

Property Description

Recreational Opportunities:
Enjoy an outdoor pool, a spa tub, and a fitness center for your leisure at Fairfield Inn & Suites by Marriott San Antonio NE/ Schertz.

Delightful Dining:
Savor snacks from the on-site snack bar/deli and fuel up with a complimentary buffet breakfast.

Functional Features:
Benefit from complimentary wired and wireless internet access, a business center, and free newspapers in the lobby. Host seamless events with conference space and a meeting room available.

Don't miss out on these exceptional amenities at Fairfield Inn & Suites by Marriott San Antonio NE/ Schertz - book now to secure your stay!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
L
Lizbet family
8
Pros:

I stayed with my family of 5 and we slept so comfortably. Very quiet and was met with friendly staff. When we woke up the breakfast was mostly gone but thankfully they kept re filling up the food. Definitely recommend if you really just need a place to stay for the night. Very convenient and would return again.

2025-10-13 via Nuitee
L
Les family
10
Pros:

Great property with easy access to shopping, restaurants, and freeways

2025-10-07 via Nuitee
J
Joann L
10
Pros:

In my 70 years on this Earth, l have traveled in every state, except for Alaska. And this Fairfield in Shertz is far and above THE BEST de was

2025-10-03 via Nuitee
M
Melanie partner
10
Pros:

Nice clean room and friendly front counter

2025-09-28 via Nuitee
B
Bo
10
Pros:

Just passing through so we stayed for the night. Hotel was good but there was a huge pothole in the parking lot when I was pulling up. Luckily it didn't damage my wheels.

2025-09-02 via Nuitee
M
Michelle partner
10
Pros:

Staff of very friendly and helpful. Hotel is clean and updated

2025-08-30 via Nuitee
A
Alan
8
Pros:

We've stayed here a lot over the life of this hotel. They're remodeling, it's starting to look pretty good. The location is perfect for me but the parking situation is atrocious. The front desk staff is always friendly and will continue to stay here. My main issue on this trip is that the housekeeping staff has started knocking on room doors LOUDLY at around 730am. That's far too early and aggressive especially when I've got a "do not disturb" sign on the door. When housekeeping knocks on every other door like the police with a warrant it's not exactly undisturbing.

2025-08-08 via Nuitee
V
Virginia
10
Pros:

The place very nice and clean. The staff is very friendly and helpful my family needs.

2025-07-30 via Nuitee
L
laurie partner
10
Pros:

I enjoyed staying at this hotel. The shower had great water pressure and really enjoyed it.

2025-07-28 via Nuitee
G
Gustavo family_with_children
10
Pros:

Good service and great customer service

2025-07-28 via Nuitee
D
Denyell
10
Great small hotel in a great location
Pros:

Enjoyed our stay. Loved that the property was small, so everything was close...the pool, parking, breakfast, lobby. It was very clean & in a good location.

2025-07-27 via Nuitee
W
warren
8
Pros:

Great breakfast

2025-07-24 via Nuitee
B
Bridgett family
6
Pros:

I would have rated lower if I had not stayed at this hotel in the past. This time around, I had two rooms. One room the TV had no signal and the wrong remote (I was told it was an input issue, but it would not go to another input so I doubt that was the problem), and the refrigerator was unplugged wasting my food, then when it was plugged it, it was turned high which froze my food. The second room had blood on the pillow case. The housekeeper advised me I needed to take the pillow case off in order for it to be changed. But this is a new room that I checked in? Not my blood.

2025-07-16 via Nuitee
W
wu family
10
Pros:

nice hotel,but they clean every three days

2025-07-15 via Nuitee
M
MICHAEL
6
Pros:

I had to leave a day early and did not realize that I could not get a refund.

2025-07-11 via Nuitee
A
Abel
10
Pros:

Very clean room , friendly staff

2025-07-06 via Nuitee
S
Scott family
10
Pros:

Clean, well maintained. Nice cool relief from the Texas heat

2025-06-14 via Nuitee
A
Alicia
10
Pros:

The front desk were very polite and very welcoming!!

2025-05-31 via Nuitee
C
Crystal
10
Pros:

Front desk staff were awesome.

2025-05-09 via Nuitee
B
Brandon
10
Pros:

Very nice property, and the staff was friendly. The room was clean, and quiet. Would stay again.

2025-04-10 via Nuitee