Illyria House

The staff and food were excellent, but the accomodation

The staff and service by the employees were amazing! The false advertising of the accommodation was disappointing to say the least. It is definitely not a hotel but rather a guest house. The facilities are outdated and run down. The owner was quite condescending and defensive.

Beautiful house, if you appreciate antiques and an old style decor. However, it is the friendly service of Bongani that sets it apart.
One could spend a month there and still not discover all the little treasures 😊

If you like something a little quirky, this will do the trick. A trio of white ducks waddling through the 'ball room' sets the tone... The building is a grand old old house from a bygone time. The food (dinner and breakfast) were fantastic as was the wine selection.
The staff are pleasant and willing to please and the property is in a quiet area with easy access to highways.

We spent one night here before our flight back to U.K.Lovely quiet stop, beautifull grounds with very attentive staff.Food
great.

If you like a lot of servants around and a feeling of being pampered, this is probably a good choice. The house is exceptional and evokes a roaring 20's feel with how it is decorated. If you're a more independent-minded sort it may chafe a bit.

Illyria House was an absolute sanctuary to return to during a week of meetings. Beautiful gardens and general areas, outstanding food served at your convenience. Friendly and accommodating staff, quiet and nicely appointed rooms. Will not stay anywhere else in Pretoria after this!

personal service- nothing too much trouble; Great attention to detail; huge rooms; Freshly Cooked meals, superbly presented; freshly brewed coffee on tap; eccentric; quirky; elegant

I wanted to go to a spa and then noticed that this hotel had an amazing rate of just R1100 per night. So I booked it immediately. I wanted to go to the hotel's spa for ages and now was the chance to use the spa facilities (sauna, flotation pool, gorgeous outdoor pool, Japanese hideaway retreat lounge) for much less than a spa visit, and on top of that, also stayed in a luxurious suite (named Salome). Breakfast very special, nice presentation of food. Owner also very chatty and made me felt very welcome. The butler is very attentive. Lush garden with many bird species. Many magazines and books to browse in many luxurious lounge areas. One can stay here for a long time!

Stayed at this place after seeing these beautiful pictures on the website. I was initially ipressed with the place until I had to start making use of the services. Everything is old which can be nice and fancy, but was pressed into a room with an extra bed in the corner which didn't fit and for the prices you pay at this place I expected much better cupboards. Stayed over Christmas at this place which seems to me plays all the time these classical music, which in this case was Christmas songs. It was only one CD that played the whole day and eventually made us run away just to get away from the music.

The Christmas lunch was the most I ever paid for what we received and really not worth half the price. The staff was extremely friendly and so the hostess, however, they didn't bother to make sure our fridge in the room was replenished daily with water and as well as the fruit and snacks.

We booked the Jacuzi and I was so disappointed to see the dirty rings in the sides after I climbed into it. After booking a hot stone message we had to cancel eventually because it took them hours to heat up the stones with no electricity.

The have some ducks that walk all over the place which is fine however I was not impressed with them walking through the lounge to get to the pond to swim.

A lot of the products were not available although on the menu and the chef improvised a lot with his recipes which annoyed me as well. A wonderful place which is going backwards very fast.

Very interesting, slightly surreal experience. Grand, slightly faded ambiance, good food, great service.

We stayed for two nights and were completely overwhelmed by charm of this small hotel and the thoughtful service of the staff.

This place could be beautiful but unfortunately it's been left to deteriorate. The professional pictures you see are from a long time ago and the hotel no longer looks that way. The food was good but we had to order our dinner at 3pm as the chef makes everything fresh.

Charming hotel. We had a candlelight dinner in the wine cellar the first night. Great menu selections. We truly had our own butler who attended to everything. Can't wait to find an excuse to go back

Illyria House is a small, very high quality hotel with an excellent restaurant. The hotel was formerly a single family home that has been converted to a luxury hotel. The place is immaculate -- hardwood floors that have been polished to within an inch of their lives, antiques, and an extremely attentive staff. Very quiet -- the house is surrounded by embassies to South Africa. This is not the place to go if you are looking for excitement, and you cannot walk to anything. However, if you are looking for quiet, a wonderful staff, and a beautifully maintained vintage building, this is your place in Pretoria.

Richard and Foster were amazing

Foster, Richard, and the rest of the staff were completely amazing! Cant wait to come back and send all our friends and colleagues their way!

Yes the facilities are a little dated but that is all part of the charm. The personal attention is amazing. Like a remnant from another era. The hot tub, pool, private patio with table where you can eat or lounge....how romantic!

The food was amazing....both dinner and breakfast.

Treat yourself. You will not be disappointed.

The accomodation was amazing, nothing else like this in Pretoria. Beautiful historical house with the warmth of home. Our hosts were exceptional so helpful and interesting, nothing was too much trouble. The food was to die for, I had the lobster and although I had had lobster many times this was unbelievable. I have travelled the world and stayed in many different places but this place was the best!

Superb service in a uniquely charming hotel - strongly recommended.