Fairmont Mara Safari Club

Hotels
Fairmont Hotels & Resorts
9.2 (70 reviews)
Masai Mara , Masai Mara , ke

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Memorable game drives

Categories

Cleanliness
9.69
The room was kept stocked and clean, contributing positively to the stay.
Service
10
Staff were attentive, recognized us by name, and provided excellent communication and service.
Location
9.66
The stunning view of hippos and the safari location greatly enhanced the experience.
Room Quality
9.2
The room had a welcome message and was well-maintained, enhancing comfort.
Amenities
9.65
Excellent amenities including game drives and boma dinners significantly enriched the stay.
Value for Money
9.18
The memorable experiences provided great value for a special occasion.
Food and Beverage
9.64
Boma dinners and attentive service at the bar created a delightful dining experience.
Overall Experience
9.79
An unforgettable anniversary experience, with exceptional service and thoughtful touches.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:09

Property Description

Luxurious Tents with Spectacular Views
Experience the magic of the Mara River from your private veranda at Fairmont Mara Safari Club. The spacious tents feature four-poster beds, minibar, and some even offer outdoor showers for a unique experience.

Exquisite Dining and Cultural Entertainment
Indulge in buffet breakfasts and African cuisine at the rustic restaurant overlooking the river. Enjoy al-fresco dining on your veranda or request meals outside. Immerse yourself in Masai entertainment in the evenings for a truly authentic experience.

Unforgettable Safari Experiences
Explore the wonders of Masai Mara with game drives and balloon safaris organized by the property. Witness the Big Five and marvel at the 7th Wonder of the World. End your day with a champagne breakfast on the savannah for a memorable stay.

Book now to embark on a safari adventure like no other at Fairmont Mara Safari Club.

Important information:

Please note there is a mandatory conservation fee applicable to all guests per day staying in the national reserve. Please contact the Fairmont Mara Safari Club for the charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: NBO

Location

Guest Reviews

9.2
Based on 70 reviews
Cleanliness: 9.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.79
D
Daniel couple us
8
Fairmont Mara
Pros:

Staff was great, everything was clean

Cons:

No Internet in the rooms, the quality of food was so so, the cars were ok, not Greta usually they did not clean inside from a day to the next. The one that picked us up at the airport was dirty and the next day they had not cleaned it

2025-12-29 via Nuitee
D
Denis K
10
Pros:

The Fairmont Mara Safari Club was an unforgettable experience, enhancing our 10th wedding anniversary. Hannah Gitau and Miriam Akhonya’s communication and attention to detail, along with the staff’s care, made our stay smooth. Charles and Eddie’s orientation was excellent.

Our room had a welcome message from Jackson and team, who kept it stocked and clean. We had a stunning view of hippos from our room. Staff recognized us by name in the lobby, and David at the bar knew our drink orders. Rose, our server, was attentive, and other staff like Shiko, Kilonzo, and James contributed to our experience.

Game drives with Alfred and Steve were highlights, spotting the Big Five and exceeding expectations. On our last day, Lamson and Steve made the drives exciting. William, Mary, Winny, and others made us feel like family.

We cherished the boma dinners and surprise celebrations. We hope the staff are recognized for their work and interns can join the team. Thank you for an amazing experience.

2025-09-26 via Nuitee
A
Aand3 couple in
10
2025-08-19 via Nuitee
N
Najla extended_group sa
7
Excellent Staff
Pros:

The staff were attentive, warm and kind and the service was top notch. Really enjoyed our stay here and the game drives. Our driver Sam was truly excellent and knowledgeable.

Cons:

Given the nature of the property, you could see bugs, frogs and other creatures inside the tent which didn’t make my stay very comfortable. The upside was that the staff were very attentive and helpful whenever we needed their help. I also didn’t like that there’s no network or WiFi inside the tents — you have to go to the lobby to get connected to the world.

2025-08-12 via Nuitee
Y
Yassine extended_group ma
10
2025-08-06 via Nuitee
L
Lauren couple us
10
Unforgettable experience at a gorgeous resort with fantastic, friendly staff!
Pros:

We cannot say enough good things about this place! It was beautiful! Very clean and safe. The food was incredible and the staff was exceptional! Everyone was so friendly! They knew our names and made us feel so welcome. The tented lodges were so awesome. Everything was comfortable and every detail tended to.
Our twice daily safari drives were the obvious highlight. We saw the Big 5 and sooo much more! Everything was perfect! We loved this place and its staff so much, we didn’t want to leave!

Cons:

We have no complaints.

2025-07-21 via Nuitee
S
Shailendra extended_group us
10
A lifetime of magical memories!!
Pros:

Fantastic location and wonderful service. Not to mention that it’s a real oasis in the wilderness. The facilities are great and our Glam Tent was on the bend on the Mara where the Hippos hang out so we got to see them every day! A little noisy but wonderful.

The facility is lovely and very well looked after and maintained. The staff was super attentive and Peter our Head Waiter was great and looked after us the whole trip. Our Guide and Driver David was exceptional and made the trip magical with all the animal spotting and leisurely time we were able to spend in what I would call an Animal Kingdom! Our family of 4 have the most amazing memories!

We would return in a heartbeat!

Cons:

It was spectacular all around. We did have one small incident when a small lizard got into the Tent, but the staff took it out and everything was back to normal.

2025-07-12 via Nuitee
A
Anna young couple us
10
Exceptional
Pros:

Location can’t be beat !!

2025-05-31 via Nuitee
E
Elizaveta family with young children gb
10
AMAZING!!!! Hoping to be back
Pros:

AMAZING!!!! Loved every minute of our stay. Waking up and looking at hippos from our terrace was wonderful every morning. Staff can't do enough for you, special thanks to Jerimiah, our guide, for spotting and showing us so many animals. Food is outstanding. Absolutely amazing place, really hoping that we will be back. Thank you very much.

Cons:

Would have been nice if pool was heated, didn't stop my son from swimming, but my husband and I weren't that brave

2024-08-18 via Nuitee
S
Sanjay family with young children in
10
Exceptional
2024-08-10 via Nuitee
R
RONALD
10
Amazing Stay ! Amazing Staff ! Amazing Hotel
Pros:

The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!

2024-07-25 via Nuitee
S
Smarajit young couple ae
9
Superb
2024-07-19 via Nuitee
T
Tom young couple us
10
Exceptional
Pros:

Great stay. Safari drives were outstanding. Slept peacefully with the sounds of hippos in the river yards from our tent.

2024-06-30 via Nuitee
C
Cheryl family with young children us
9
Great stay and outstanding experience
Pros:

Customer service was great. Facilities were also great

Cons:

Nothing to mention

2024-06-20 via Nuitee
S
Stuti family with young children sg
1
Would not stay again, do NOT book if you’re expecting basic service and edible food for a Fairmont.
Pros:

Location & Moses our driver

Cons:

Outrageous price for the service and food

2024-05-29 via Nuitee
S
Stuti family with young children sg
1
Bad
2024-05-29 via Nuitee
F
Francisco young couple es
10
Unforgettable luxury experience
Pros:

Our stay was a unique experience that me and my partner will never forget. The staff goes above and beyond to make you feel comfortable. Little details everywhere remind you that this is a luxury experience. The food was world-class. But the best thing is the location next to the Mara River. Hearing the hippos bellowing while in bed inside our tent and our game drives early in the morning with an incredibly knowledgeable and expert Masai driver are the kind of things that will stay with us forever.

Cons:

Nothing at all.

2024-04-03 via Nuitee
J
Jessica young couple gb
10
Fantastic experience. Thank you Fairmont!
Pros:

Wilson our driver - WHAT A LEGEND.

Amazing to see all of the animals - saw all of the big 5 on our first day

Hippo corner was a great edition

Don’t get me started on the food, literally the most flavourful food I have eaten, better than any London restaurant.

Cons:

Thought the edition of taking a couple of chairs and a drink to watch the sunset (for free..) after your game drive would’ve been great as many competitors provide this

2024-03-05 via Nuitee
G
Gauri family with young children in
8
Very good
2024-02-26 via Nuitee
I
Ismini young couple gb
10
Exceptional
2024-01-06 via Nuitee