Ocean Gardens

Hotels
8.9 (117 reviews)
Estrada Conde Carvalhal 321.Sao Gonçalo , Funchal , pt

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Gorgeous views
Cons:
Cleanliness issues
Shabby room quality

Categories

Cleanliness
8.36
Reports of neglected areas, like the swimming pool and outdoor spaces, indicate cleanliness issues.
Service
9.83
Staff were frequently mentioned as kind and friendly.
Location
9.37
Gorgeous views, but accessibility concerns due to location being near a road.
Room Quality
7.82
Rooms reported as shabby with some maintenance issues.
Amenities
8.85
The pool and rooftop are well-maintained, but some amenities were criticized for being closed or neglected.
Value for Money
8.31
Mixed sentiments about pricing relative to quality.
Food and Beverage
8.86
Food quality was okay, but some items were not freshly made and considered expensive.
Overall Experience
9.83
Guests enjoyed their stay despite some drawbacks, due to the staff and overall beauty of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:44

Property Description

Breathtaking Ocean Views

Luxurious Accommodations
The guestrooms at Ocean Gardens are elegantly furnished with modern wood furnishings and feature balconies with stunning views of the Atlantic Ocean. Rooms are equipped with air conditioning, cable TV, and some even boast a separate seating area for added comfort.

Relaxation and Dining
Guests can unwind by the outdoor pool surrounded by sun loungers or enjoy the solarium and sauna on the 4th floor. The hotel's steak house offers delicious grilled meats and regional specialties cooked in a brick oven. Don't miss the buffet breakfast and the bar with an open-air terrace serving regional wine and cocktails.

Convenience and Service
With a 24-hour front desk, car hire assistance, and free WiFi in public areas, Ocean Gardens ensures a seamless stay for all guests. Experience tranquility and luxury just a 15-minute drive from Madeira Airport. Book your stay now for a truly unforgettable experience at Ocean Gardens.

Important information:

Please note that when booking 3 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 117 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.83
I
Ina couple de
10
Es war fantastisch 😍
Pros:

Die Aussicht. Das Zimmer. Das Personal war super freundlich.

Cons:

Etwas teuer.

2025-09-16 via Nuitee
A
Aleksandra couple ch
6
schöne Meersicht, aber ansonsten heruntergekommen
Pros:

schöne Meersicht

Cons:

Wir mussten hier nur eine Nacht übernachten, da unser Flug storniert wurde. Das Hotel wirkte aber sehr heruntergekommen und liegt direkt neben einer Strasse. Das Zimmer war überteuert und wirkte auch extrem alt. Auf einer öffentlichen Terrasse lagen ganz viele Liegestühle durcheinander herum, sah überhaupt nicht ordentlich aus.

2025-09-13 via Nuitee
I
Isabelle couple fr
6
Pros:

La vue magnifique depuis le restaurant, le parking disponible, la piscine agreable.

Cons:

Décor kitch et vieux. Climatisation defaillante. Bar de piscine jamais ouvert pour une semaine d'aout. Et pizza industrielle au restaurant.

2025-08-31 via Nuitee
B
Bertrand couple fr
7
Pros:

piscine et vue agréable

Cons:

un peu excentré. Chambres sonores.

2025-08-24 via Nuitee
H
Helga couple at
6
Pros:

Die Lage mit Blick auf das Meer und Funchal war super, der Swimmingpool hatte eine gute Größe und eigentlich eine große Terrasse...

Cons:

..aber diese Terrasse, bzw zwei weitere Terrassen waren sehr! ungepflegt, dreckig, teilweise kaputte Sessel; Tische die man erst säubern müsste um darauf etwas abzustellen, zerbrochenes Glas (kann passieren, aber eine Terrasse gehört in der Früh kontrolliert); eingerissene Sonnenschirme ( bzw. ein großer "Haufen" von liegenden Sonnenschirmen und wild aufeinandergestapelten Stühlen die einfach herumstanden - also nicht ordentlich in einem Eck) - einem 4 Sterne Hotel nicht entsprechend!
Die Ausstattung des Hotels war insgesamt schon sehr alt, zwar sauber aber in der Funktion ( z. B. Kastentüren die schwer aufgingen) mangelhaft.
Preis-Leistungverhältnis hat für ein 4 Sterne-Hotel nicht gepasst

2025-08-08 via Nuitee
B
Blijke family_with_children be
3
Tegenvallende kwaliteit, zeker gelet op de prijs
Pros:

Vriendelijk personeel aan de receptie

Cons:

Bediening aan tafel, kwaliteit van het eten, wifi kwaliteit op de kamer en airco op de kamer.

2025-08-04 via Nuitee
_
_ann_raggett Couples London, England
6
Clean but looks shabby and neglected
Pros:

Hi the positive of this hotel is the staff especially Connie, lovely view of the sea but unfortunately there is a road outside the hotel (see photo) so you could not sit out there because all you could hear was traffic. Swimming pool had green at the bottom in the corners, sunbeds were stained and one ripped, so it looks neglected There is nowhere to dry swimming costumes on balcony, the hotel do provide pool towels. You cannot walk down road as there is no pavements but they have a good bus service to town. They have a bus from the hotel but only in the week and last one from hotel is around 5 Pool bar was not open and if people went into hotel and brought the drinks up to the pool they would still be there the next day. No entertainment except 1 night a week of traditional dancing, but that didn't bother us But as we went into town most night as the food in the hotel was ok (big portions), but expensive and there is more choice in the town. Room was clean apart from makeup on curtain but it was shabby (see pictures), bed comfy. Breakfast was ok, nice bread but pancakes were supermarket so not made fresh in the hotel so little rubbery. this hotel is not a 4 star hotel.

2025-07-10 via Tripadvisor
H
Heather family_with_children us
10
2025-07-09 via Nuitee
D
Danielle couple nl
8
2025-07-06 via Nuitee
M
Mulholland young couple us
10
Gorgeous views, kind staff, good location.
Pros:

Gorgeous property. Although almost nothing is walkable in the area, the property itself was gorgeous. The rooftop is spacious and well maintained. The pool is great. The staff is very kind and we dined at the restaurant every night. It is a convenient location if you have a car. We would love to come back.

Cons:

The water was often luke warm if not even cold. I'm sure it was due to showering during busy times during peak season though.

2025-06-26 via Nuitee
W
W2617QVpaulw Couples
10
Nice hotel / good service
Pros:

Nice hotel with good views over the bay of Funchal. 3 free shuttle buses each way and regular buses costing 1.95 euros each way. Breakfast is good. Pleasant and friendly staff. Good rooftop pool. Quiet at the moment but early in the season. Bedrooms excellent in annex with wonderful sea view balcony.

2025-05-27 via Tripadvisor
J
Jayne partner
10
Pros:

Great breakfast and outstanding view from our room over Funchal.

2025-05-27 via Nuitee
Y
Yvonne partner
10
Pros:

The hotel was clean with great amenities and a wonderful daily breakfast with many options. The staff was lovely and helpful. There was construction going on at the time so that was a bit noisy, but was not a hindrance. I would stay there again.

2025-05-14 via Nuitee
J
Jennifer young couple gb
4
Too expensive for the services received, I would NOT recommend and would never go back there.
Pros:

Nice ocean view from our balcony. Loads of greens, plants and flowers.

Cons:

The rooms are very old fashioned, the bathroom also need updating. We were pretty lucky as the hotel was nearly empty during our stay so we had the sauna and the pool all to ourselves. The pool was nice but it needs a good cleaning as the bottom was very dirty. Unfortunately the bar on the terrace was closed so we couldn’t even enjoy a few drinks while admiring the view. That was disappointing.

The staff at the restaurant didn’t look too happy to be there. The food was one of the worst I’ve ever had, the fish was swimming in oil, we ordered steak and they didn’t even ask how we liked it cooked, unfortunately it wasn’t cooked properly as some part of the steak was fully cooked some was medium some was medium rare.

2025-04-25 via Nuitee
H
Heather young couple gb
8
Pleasant comfortable hotel.
Pros:

Clean, comfortable room with balcony. Good views of Funchal.

Cons:

WiFi at best intermittent and then very weak. Very poor phone signal.

2025-02-05 via Nuitee
W
weeyen Family
4
Disappointed
Pros:

Returned from spending Christmas 2024/New Year 2025. The hotel listed as 4 star yet simple little things have you wonder the rating. There was no hospitality tray so more or less after breakfast there's nothing. Breakfast tables not laid out and tables not cleared until you leave. Breakfast a good variety but always warm/cold. No Christmas feel to the hotel at all, seperate dining area was lovely laid out but in no way for residents outside guests only. There was also a bar within this part of the hotel but was never once opened for residents. Never used the onsite restaurant but from others heard not up to scratch. There was a tiny bar within there but closed at 10.30 if not before and actually put all lights on while we were sitting with another couple!. New Year, disappointing again seemed to cater for outside guests or if we were willing to pay well over the odds to be part of this over and above the expense of going there in the first place. Just before midnight those from this event went up to pool area. Where we had gone no alternative bar in restaurant reluctant to serve us and when they did price was doubled. The only positive thing was the beautiful view from the pool area (never had the pleasure of using as water freezing and no cleaning of the pool was ever done, bar there was also closed the whole time, even though in brochure it give bar opening times summer/winter). The fireworks display was amazing and I can see how they have won awards (the town itself, not the hotel). The hotel very much out the way albeit they say shops/restaurants within walking distance! Courtesy bus to town mon-fri book day before only ever used once. Local bus 39 at a cost of 2 euros or buy weekly ticket. Only thing the last one left Central at 9.30pm. There was other buses that if you held hand out would stop but I believe you not able to use weekly ticket. The town funchal itself has a lot of lovely restaurants and the things they had on for Christmas were amazing. We done a few trips and the cable car. We have for the last 4 years gone away for this period but sadly will not return to this hotel.

2025-01-13 via Tripadvisor
C
carolynsJ532CZ Friends getaway
10
Lovely Hotel . Fabulous views of Funchal
Pros:

Lovely hotel with excellent facilities . As it is a little way out of the main town it is quieter . Six of us have just enjoyed a really lovely stay for a week . The food is very nice and the hotel very clean and beautifully managed . The staff are all very friendly and helpful . There is a hotel shuttle bus into town and taxis are easy to arrange . Also local buses stop outside . We asked for the superior rooms with a view and what an amazing view it is too ! We would definitely be happy to recommend . Thank you everyone at the Ocean Gardens for making our stay so enjoyable and relaxing . Carolyn York U.K.

2025-01-06 via Tripadvisor
G
GillyS324 Couples Ayrshire, Scotland
8
Nice friendly hotel
Pros:

It’s a nice clean hotel and the staff are incredibly friendly and helpful. Special mention to Valerie in reception and Barbara in the breakfast room, and of course Louis who regularly drove us into Funchal. Breakfast was plentiful and varied, indeed, the fresh rye bread was lovely.

Our room was spacious and immaculate. We had an amazing view from our verandah but my only quibble was not having coffee and tea making facilities. It would also have been nice to have an iron and board in the room and whilst the room information stated laundry was available in an emergency, I didn’t class unpacking and wanting to press clothes before wearing an emergency; no I didn’t ask reception so possibly my bad.

We opted for B&B, for which we were glad, as we were very disappointed with the restaurant downstairs which was not good and expensive, so we only ate there twice due to necessity.

The hotel is a little out of town, so either hire a car or be prepared to take either the free weekday hotel bus or public transport, both very efficient and

2025-01-05 via Tripadvisor
K
Karen young couple gb
10
Exceptional
2025-01-01 via Nuitee
H
hawkmatthews Solo travel Lurgan, County Armagh, Northern Ireland
8
Xmas sunshine holiday
Pros:

I stayed at the Ocean Gardens for a week over Xmas and found it to be a good base for my holiday in Maderia. It's situated just outside of the capital,Funchal, and it's got a convenient bus stop into town right outside the hotel. The drive into town is around 10 minutes and they provided a timetable for the bus. The rooms are very nice and plenty of storage space for your clothes. It has a TV and telephone and small fridge in the room. My only quibble is that they don't have tea/coffee facilities in the room but reception let me have a kettle for my room. The restaurant is nice although I only had a couple of meals in it and preferred to venture into town and try to different restaurants and bars. They have a swimming pool on the 4th floor and I did use the breakfast room every morning and there is a good selection of choices for breakfast. The staff are very friendly and helpful with any questions about the area and they provided a company that does tours around the island. I went with a tour group attached to the company I booked the holiday with but it's worth checking out the different options. I had a nice stay in the Ocean Gardens and can recommend it for a nice option in Maderia

2024-12-30 via Tripadvisor