The Great Residence Suvarnabhumi Airport

Hotels
Independent
6.8 (116 reviews)
1892/1 Ladkabang District Ladkabang, Bangkok, Bangkok, 10520 , Bangkok , TH

Facilities

Area shuttle (surcharge)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Clean room
Good restaurant
Cons:
Poor service
Dated rooms

Categories

Cleanliness
7.51
The room was very clean and quiet, despite other issues.
Service
5.48
Staff were rude and dismissive, and service was unhelpful during check-in.
Location
8.02
There are many places to stay near the airport, offering convenience.
Room Quality
5.97
Rooms are dated with significant maintenance issues reported.
Amenities
7
Basic amenities were lacking, such as no kettle in the room.
Value for Money
6.46
Prices felt high for the value and issues encountered.
Food and Beverage
7.51
Food at the restaurant was good, and breakfast was decent.
Overall Experience
6.48
Overall a disappointing experience; would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:18

Property Description

Welcome to The Great Residence Suvarnabhumi Airport, your oasis in the heart of Bangkok.

Recreational Delights: Dive into relaxation with our outdoor pool or explore the surroundings with our bicycle rentals. It's the perfect way to unwind or discover the vibrant surroundings.

Comfort & Convenience: Enjoy the modern comforts of our 100 air-conditioned rooms, complete with private balconies, refrigerators, and complimentary Wi-Fi. Each room is designed with your relaxation in mind.

Dining & Refreshment: Treat yourself to delicious meals at our restaurant or grab a snack at the coffee shop/café. Our bar/lounge awaits to quench your thirst after a day of adventures.

Experience outstanding service and exceptional amenities. Book your stay at The Great Residence Suvarnabhumi Airport today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.8
Based on 116 reviews
Cleanliness: 7.51
Service: 5.48
Location: 8.02
Room Quality: 5.97
Amenities: 7
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 6.48
N
Neil
10
Pros:

Great hotel

2025-10-12 via Nuitee
J
Jason
8
Everything for Cheap
Pros:

I've been coming here for years as an airport hotel. Simple, cheap, small, comfortable, clean, 10 minutes to BKK on shuttle for only 150 Baht. Has a restaurant and bar but I just walk to either the small market 10 minutes or large market 15 minutes. Pool is nice too.

2025-10-10 via Nuitee
B
Bryan
6
Pros:

Staff was very nice

2025-10-02 via Nuitee
M
Markus
8
Pros:

Used to be a great place, but is bit dated now. Thin walls, noisy

2025-09-19 via Nuitee
J
Joel
2
Pros:

The place looks much better in the photos than in real life. Rooms are dated and beds are incredibly uncomfortable. Breakfast buffet was expensive and felt sketchy. Stay anywhere else.

2025-08-16 via Nuitee
C
Cengiz
8
Pros:

Very nice and quiet and restaurant in complex very nice food

2025-08-03 via Nuitee
M
malcolm
2
Different hotel next time.
Pros:

Paid for transfer. 5 calls, 3 emails and line messages to get picked up after being told easier to catch taxi. After speaking to someone. Told 15 mins but took another call as no one came. No kettle in room (listed) breakfast voucher not given. Breakfast time had changed.

2025-07-29 via Nuitee
V
Verified traveler
6
So so stay
Pros:

There are many places to stay near the airport, so maybe try a different one. We have stayed at this place several times over the years and it's very basic for a cheap price. This time the phone numbers listed on the website, did not work so we couldn't call from the airport for the van to pick us up. Fortunately, a young Thai woman working for another hotel graciously contacted Great Residence and then they came. At reception, they said that breakfast was not included, but I now see on my receipt that I paid for it when I booked the room. Also, there was no wifi in our room. Front desk said maybe it wasn't working due to remodeling going on (that's another thing there!). Our room was very clean & quiet. The van driver was very careful & courteous. Food at the restaurant was good. Beer was very cold.

2025-07-17 via Nuitee
Y
YOUGESH family
2
Pros:

We booked this hotel through Expedia, paying extra for their “best” room, expecting at least 3-star service.
Instead, we got a nightmare. Upon check-in, the room was extremely hot despite the AC running at 18°C. After 1.5 hours, it was still unbearable.
When we tried to shower, the shower head broke off due to a loose connector. We asked to switch rooms, but staff claimed none were available and refused a refund.
Only after we mentioned leaving a review did they move us ironically, to the room next door.
The new room had a broken AC remote with old, chewed up batteries. Replacement batteries didn’t work either. Staff were rude and dismissive one even blamed us for not knowing how to use an AC.
The hotel also took a damage deposit, which felt risky considering the poor room condition.
This was the most expensive hotel of our 2 weeks Thailand trip and the absolute worst. Poor maintenance, unhelpful staff and no accountability.
This place is nowhere near a 3-star standard. False advertising at its finest. Avoid this hotel if you value your comfort, money, and peace of mind.

2025-07-09 via Nuitee
R
Robert partner
4
Pros:

Very noisy … adjacent to highway and under flight path …
internal walls are paper thin so noise from hallways is terrible … very loud band in restaurant till 11pm
No iron available, kettle in room but no coffee, tea or even a cup 🙄

2025-05-29 via Nuitee
N
Nyomi
2
Vile!
Pros:

The room was disgusting! Full of cockroaches, we moved out and were refused a refund!

2025-05-25 via Nuitee
A
Anne Marie
4
pas la meilleur solution
Pros:

Nous avons choisi cet hôtel pour sa proximité avec l'aéroport et pour le rapport qualité prix annoncé.
Le tranfert pour l'aéroport prévu à 7h etait à l'heure et nous a déposé en 10mn.
1 transfert tre les heures.
Nous n'avons pas pu prendre le petit-déjeuner que nous avions payé (5€ / pers) car le service commençait aussi à 7h et le personnel ne pouvait pas nous proposer de box en échange.
en compensation ils nous ont proposé le transfert gratuit (150tb)
il y avait des petites taches de sang sur notre lit
la porte de notre salle de bain est restée bloquée à 23h...obligée d'aller demander à l'acceuil pour la débloquer.
cette chambre était trés bouillante.
en résumé si vous n'avez pas d'autres choix cela fera l'affaire juste pour une nuit.

2025-05-10 via Nuitee
G
gregory
10
Pros:

Good

2025-04-19 via Nuitee
A
Ari
6
Pros:

vain lyhyt yöpyminen. Hyvä sijainti aikaiselle lennon lähdölle. Ja kuljetus kentälle.

2025-04-15 via Nuitee
D
David partner
6
Pros:

Nice staff but extremely noisy from a very early time including loud excessive talking, drunk people knocking into walls and doors.

2025-04-13 via Nuitee
J
Julia
2
Pros:

The pool and location away from main street is good.
Bed comfortable. No longer can have a hotel account to pay at end all upfront.
Worst..no locked safety box they put my items in an open basket behind desk so changed accomodation on return to hotel with locked box.

2025-04-08 via Nuitee
C
Chaown
8
Pros:

Good

2025-04-05 via Nuitee
M
Malcolm
8
Great hotel
Pros:

Room not up to the usual standard.
No balcony or view. Disappointing
But food was excellent.

2025-04-03 via Nuitee
D
David
6
Pros:

Nice staff but dated facilities

2025-04-01 via Nuitee
D
David
8
Pros:

Property was good but dated

2025-03-31 via Nuitee