ibis Basel Bahnhof

Hotels
•
ibis
8 (5583 reviews)
Margarethenstr. 33-35 , Basel , CH
+41 61 201 07 07

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location near station and transport
Friendly and helpful reception staff (several named Danielle)
Comfortable beds and good showers
Very good breakfast
Complimentary Basel/public transport pass
Quiet rooms to the rear
Cons:
No in-room kettle/tea/coffee facilities
Some guests reported poor pillows and separate duvets for double beds
Occasional cleanliness issues (floor/edge of bathroom, missing small towels)
Breakfast room described as impersonal
At least one negative experience with cancellation/refund handling

Categories

Cleanliness
7.5
Mostly reported as clean and tidy by many guests, but a few comments noted floor/bath edge dirt and missing small towels; pillows were mentioned as poor by some.
Service
9
Strong positive mentions of friendly, helpful reception staff (several guests named Danielle) and efficient check-in; a few reports of unfriendly reception staff or unsympathetic handling of cancellations.
Location
9
Consistently praised for central location near the station, excellent transport links and quiet rooms to the rear despite busy streets.
Room Quality
7.5
Beds and showers frequently described as comfortable and good, but some guests complained about poor pillows, separate duvets for a double bed and issues with windows not being able to stay open.
Amenities
7
Complaints about lack of in-room tea/coffee/kettle and limited room amenities, though complimentary Basel/public transport pass was noted as a positive.
Value for Money
8
Generally considered good value by many guests for a short/business stay, though a few found it a bit pricey.
Food and Beverage
8.5
Breakfast is repeatedly praised as very good, while the breakfast room layout felt impersonal to some; bar drink and breakfast quality noted positively.
Overall Experience
7.5
Overall positive stays with many guests willing to return due to location, staff and breakfast, tempered by some service incidents, minor room/amenity shortcomings and a notable cancellation handling complaint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Modern & Spacious Rooms
The Ibis Basel Bahnhof boasts contemporary and roomy accommodations featuring cozy beds and practical bathrooms, ensuring a comfortable stay for all guests.

Convenient Location
Situated just a short walk from Basel's Main Train Station and a quick drive from Basel EuroAirport, the hotel's prime location offers easy access to transportation hubs for a seamless travel experience.

Accessible Attractions
With all of Basel's attractions within close proximity, guests at Ibis Basel Bahnhof can effortlessly explore the city on foot or by using the nearby public transport options.

Experience comfort and convenience at Ibis Basel Bahnhof - book your stay now!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8
Based on 5583 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.5
M
Marta • couple • es
9
Pros:

Buena localización tanto para ir a la ciudad andando como para coger el bus de camino al aeropuerto. Muy limpio y cómodo. Tiene todo lo necesario para estar a gusto.

2026-10-31 • via Nuitee
A
alexandra • couple • ch
8
2026-10-31 • via Nuitee
L
Linda • couple • au
9
I would stay here again when I am in Basel.
Pros:

Great location, friendly helpful staff, comfortable bed, good shower and great breakfast.

Cons:

Nothing comes to mind.

2026-10-31 • via Nuitee
A
Albert • family_with_children • nl
8
2026-10-31 • via Nuitee
M
Müller • couple • ch
8
Cons:

Boden war nicht so sauber. Am rand auch im bad.

Kleine tücher im bad haben gefehlt.

2026-10-30 • via Nuitee
N
Natalia • family_with_children • it
8
2026-10-30 • via Nuitee
C
Cristiane • couple • br
8
Pros:

A localização do hotel é muito boa, com transportes em frente e a estação de trem a 10 minutos a pé.

Cons:

Os travesseiros eram muito ruins e a cama não era tão confortável.

2026-10-30 • via Nuitee
F
Frauke Friedel • solo_traveller • ch
7
war in Ordnung
Pros:

zimmer i. O. alles vorhanden, was man für eine Nacht braucht.

Cons:

Der Frühstücksraum gleicht einem Wartesaal. Sehr unpersönlich.

2026-10-29 • via Nuitee
E
Emrah • couple • tr
9
2026-10-29 • via Nuitee
J
Jürgen • solo_traveller • de
8
Pros:

gutes Bett, sehr gutes Frühstück, ruhiges Zimmer trotz Lage an einer Strassenkreuzung

Cons:

./.

2026-10-28 • via Nuitee
T
Tania • extended_group • ch
9
efficace
Pros:

l'accueil du personnel de réception.

Cons:

la salle du petit déjeuné n'est pas très bien aménagée.

2026-10-28 • via Nuitee
N
Norbert • solo_traveller • ch
10
2026-10-28 • via Nuitee
N
Neuhäusler • family_with_children • ch
9
Pros:

Nähe zum Bahnhof und das ruhige Zimmer nach hinten nicht gegen die Hauptstrasse
Gratis Benützung ÖV

2026-10-27 • via Nuitee
K
Kaddour Tchambaz • solo_traveller • ch
7
Cons:

Les rideaux qui ne tiens pas bien

2026-10-27 • via Nuitee
P
Piero • solo_traveller • ch
8
2026-10-26 • via Nuitee
A
Adriana • solo_traveller • gb
8
2026-10-26 • via Nuitee
R
Renata • extended_group • ch
8
2026-10-25 • via Nuitee
A
Agnieszka • couple • pl
10
Świetny w tej cenie
Pros:

Wygodnie, ładny wystrój, dobra lokalizacja, czysto.

2026-10-25 • via Nuitee
L
lisadeedeek • family_with_children • ch
9
2026-10-24 • via Nuitee
M
Mayya • family_with_children • bg
10
2026-10-22 • via Nuitee