Lilium Hotel

Hotels
8.5 (1861 reviews)
Via Fiume 17 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast options
Cons:
Rooms may need renovation
Bathrooms are small

Categories

Cleanliness
8.08
Most rooms were reported as clean but some mentioned issues with bathroom sizes and cleanliness.
Service
9.55
Staff is frequently described as very helpful, polite, and accommodating.
Location
9.09
Location is repeatedly mentioned as convenient, being close to the train station and city center.
Room Quality
7.54
Rooms were mostly clean but some reviews mentioned they are old and in need of renovation.
Amenities
8.57
Facilities like coffee, tea, and breakfast options were positively noted.
Value for Money
8.03
Guests found the prices reasonable given the location and amenities.
Food and Beverage
8.58
Breakfast received positive feedback across multiple reviews.
Overall Experience
8.55
Overall, guests had a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Convenient Location
Located on the 2nd floor of a typical Florentine building, Lilium Hotel offers comfortable rooms with Wi-Fi. Just a short walk from Santa Maria Novella Railway Station and the Fortezza da Basso conference centre.

Diverse Dining Options
Surrounded by a wide range of cafés and restaurants, guests at Hotel Lilium can indulge in local culinary delights after a day of exploring famous churches and the San Lorenzo Market.

Flexible Breakfast Options
Start your day with breakfast served in a typical room or enjoy the convenience of having it in your own room. Experience the charm of Florence with a cozy stay at Hotel Lilium.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1861 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
J
Jennifer • extended_group • us
10
Great and comfortable stay 😊
Pros:

Excellent location and friendly and helpful staff 😊

Cons:

Everything was good 😊

2026-02-14 • via Nuitee
R
Ronaldas • extended_group • lt
10
2026-02-13 • via Nuitee
N
Nivia • extended_group • pa
10
Excelente ubicación y personal
Pros:

La ubicación y el trato muy amable de todo el personal.

2026-02-13 • via Nuitee
D
Damla oflas • couple • tr
10
Kesinlikle tavsiye ederiz
Pros:

Eve girişte güler yüzü ile bizi karşıladı ve şehri gezmek için anlatmak istedi. Kardeşimle seyahat ettiğimiz için iki ayrı yatak istemiştik, bize aile odası (4 kişilik) verildi. Kahvaltısı çok güzeldi, konumu merkeze de tren garına da çok yakın. Yataklar rahattı. Havlular temizdi.

Cons:

Beğenmediğimiz hiçbirşey yoktu.

2026-02-12 • via Nuitee
C
Carmencita Abigail • couple • pe
10
2026-02-12 • via Nuitee
B
Blaise • couple • fr
10
2026-02-11 • via Nuitee
M
MASSIMILIANO • extended_group • it
8
2026-02-11 • via Nuitee
L
Luciano Fróes • family_with_children • br
8
Pros:

A localização é ótima. Perto da estação de trem e centro histórico.

Cons:

O box do banheiro é apertado.

2026-02-11 • via Nuitee
S
Sara NATALYE • solo_traveller • pe
9
Equipo humano excepcional
Pros:

La atención del personal de admisión fue extremadamente buena y pertinente, muy amables y acogedores, la ubicación perfecta

Cons:

Quizás la limpieza puede mejorar y tener opcion se tv en español.

2026-02-09 • via Nuitee
M
Mattia • extended_group • it
10
Top lilium hotel
Pros:

L'accoglienza ed il personale top

Cons:

La sera c'erano troppi pochi controlli

2026-02-08 • via Nuitee
A
Aline • family_with_children • br
10
2026-01-28 • via Nuitee
S
Serena • solo_traveller • be
9
2026-01-28 • via Nuitee
정 • solo_traveller • kr
6
예약시 인원수 체크 꼭 해야됨. 호텔 단독 건물 아님
Pros:

역근처라 이동이 편했음. 조식 팩킹 서비스 아주 좋았음.

Cons:

밀라노, 베네치아, 피렌체, 로마 호텔 이용했는데 피렌체만 북킹닷컴에서 예약하고 나머진 아고다에서 예약함. 세군데 모두 2명 예약으로 됐음. 뭐가 잘못된건지 1인으로 예약 됨. 당연히 2인으로 검색해서 예약한거니 2인으로 됐을거라 생각하고 안일하게 체크한 내 실수가 큼. 체그인 시 1인으로 예약된거 통보받음. 데스크 직원 왈 종종 있는 일이라고 웃으며 대답했음ㅜㅜ. 북킹닷컴으로 예약시 인원수 꼭꼭 체크바람. 그리고 호텔 단독 건물이 아님. 큰 건물에 한 층만 호텔임. 엘베 아주 오래된 문 열고닫고 시스템임.

2026-01-27 • via Nuitee
D
Daniela • extended_group • cl
8
Pequeño hotel bien ubicado.
Pros:

La atención del personal. Buena ubicación cerca del terminal de tren.

Cons:

La habitación y baño muy pequeño para 3 personas.

2026-01-27 • via Nuitee
E
ELEONORA • family_with_children • it
8
Nice place close to center and station
Pros:

Clean
Close to station
Kind staff

Cons:

Nothing

2026-01-26 • via Nuitee
A
Alba • family_with_children • es
8
Pros:

La ubicación

2026-01-24 • via Nuitee
E
Elvira • family_with_children • it
8
2026-01-23 • via Nuitee
P
Paolo • extended_group • it
10
Pros:

Lo staff cordiale e accogliente, la colazione abbondante e la posizione dell'hotel. Comoda alla stazione e vicina al centro.

2026-01-23 • via Nuitee
N
Naci • couple • it
10
2026-01-22 • via Nuitee
K
KALLIOPI • family_with_children • gr
8
2026-01-21 • via Nuitee