Hotel London

Hotels
Great Hotels
8.2 (118 reviews)
Boulevard Des Italiens, 32, Paris, Ile-de-France, 75009 , Paris , FR

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property

Review Highlights

Pros:
Location
Affordability
Cleanliness of common areas
Friendly staff
Cons:
Room maintenance issues
Limited elevators
Mold in rooms

Categories

Cleanliness
6.91
There were reports of mold in the shower and non-functioning air conditioning affecting the room quality.
Service
8.88
Hotel staff were friendly and helpful based on several reviews.
Location
9.42
The hotel is centrally located, close to many points of interest and public transportation.
Room Quality
6.37
The room was small with mold issues and a malfunctioning AC, leading to a disappointing experience.
Amenities
8.4
Standard quality for this hotel tier; the lift was mentioned as broken on one occasion.
Value for Money
8.86
The hotel provides good value for money, being affordable for its location.
Food and Beverage
8.91
Standard quality for this hotel tier.
Overall Experience
7.88
Positive experiences overall, but significant issues with room quality and cleanliness affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:44

Property Description

Centrally Located in Paris

Convenient Amenities
Enjoy room service and daily continental breakfasts during your stay. Access a 24-hour front desk, safe deposit box, and elevator for your convenience.

Modern Accommodations
Relax in one of the 43 air-conditioned rooms with flat-screen TVs and free Wi-Fi. The private bathrooms offer complimentary toiletries and daily housekeeping.

Book your stay at Hotel London for a memorable experience in the heart of Paris!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

8.2
Based on 118 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 6.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 7.88
S
Stuart
8
Pros:

A very good 3 star hotel, nice clean room and bathroom, the hotel entrance and lots of stairs to reception was my only issue

2025-10-03 via Nuitee
M
Megan family
8
Pros:

Very well located - close to many points of interest, including many dining and shopping options, and a short walk to the metro. The room was clean and quiet.

2025-09-17 via Nuitee
W
Wei family
10
Pros:

Centrally located. Teeny elevator and rooms, but affordable and accessible.

2025-09-11 via Nuitee
Y
YUKUN partner
8
Pros:

Small room but everything else is great, super good value for money. Location is superb, close to everything - 15 mins to Louvre, 5 minute walk to Laffayette, one of the largest shopping centres in Paris. The broken lift on our first night was a little hard as our room was on the 4th floor, we had to hand carry our bags while climbing the stairs.

2025-09-07 via Nuitee
E
Erica family
10
Pros:

Great place to stay in Paris for those with a budget in mind. It was clean, quiet, and safe. Metro is extremely close by with many line options.

Hotel staff were friendly and helpful. I will be staying here again when I return to Paris.

2025-09-04 via Nuitee
J
John
10
Pros:

Excellent hotel for exploring Paris near a number of metro stations and bike areas

2025-08-18 via Nuitee
G
Gillian
8
Pros:

Great spot. The only thing to be aware of is that it takes about 30 steps to get up to the lobby. There is an elevator once you get to the lobby- but be prepared if you have limited mobility.

2025-08-17 via Nuitee
T
Tammy family
8
Pros:

Great location and easy to walk to restaurants and shopping.

2025-08-09 via Nuitee
C
Calixto family
8
Pros:

Excellent Hotel

2025-07-11 via Nuitee
V
Verified traveler
8
Pros:

hotel was very convenient to public transportation. only potential downside was the flight of stairs to access lobby for some.

2025-07-10 via Nuitee
C
Christine family
6
Pros:

The location was good but the room itself needs serious updating. There was mold all over the ceiling in the shower and some above the windows in the bedroom. Also the air conditioning DID NOT work. So while the location was good the room itself was disappointing.

2025-07-09 via Nuitee
S
Sophia partner
2
Pros:

Unfortunately we did not have a good stay at this property and will never recommend or return. First of all, we specifically chose this hotel because it said it had AC. We only received one key card and inside the room you had to put the key card into the slot on the wall to turn on the lights, plugs and AC (normal in lots of European hotels). However, when we went to go to bed we discovered that the main lights in the room would not turn off with any light switch so in order to turn off the lights in the room you had to remove the key card therefore turning off the AC and we had no plugs to charge our phones. It was very hot in Paris so we boiled in the night. Additionally, on our last night there was water dripping from the ceiling onto our bed and they said we couldn't switch rooms and just brought towels to clean it up. We asked to talk to the manager about a refund but the worker said the manager wasn't around and I asked if I could get an email and they said they would contact us but we haven't received anything.

2025-07-08 via Nuitee
B
Brian partner
8
Pros:

It was a nice property.

2025-07-05 via Nuitee
J
Jennefer
8
Convenient, Clean and helpful
Pros:

It was a short stay overall we had a good experience. Reception was helpful with information. Be warned there are stairs to get up to reception, be prepared to carry them up. We had organised a Taxi with reception for early morning pickup to the airport the following morning. On that morning the Taxi was already 15 minutes late so reception let us know that he's organised another one. Very kind of them. Location is very convenient with lots of restaurants downstairs.

2025-06-01 via Nuitee
C
Christophe
10
Pros:

Thé room was amazing, great view on the Boulevard des Italiens, quiet and I have a great bathroom. Loved the decor too. Just know that there is stairs to reach the lobby and elevator

2025-05-24 via Nuitee
L
LATONNIA
8
Pros:

This hotel was right in the middle of town. Near the Opera, Galleries Lafayette, metro and shipping. Very happy with my selection.

Couple of areas of opportunity.. clean the shower, some mold, the AC sucks, luckily I had a small fan and sleep with the windows open, but that attracts knats. The room was tiny.. not a big deal. But if you are larger in size, good luck with the shower. You do have to walk up about 30 stairs to the lobby. There is a 2pp elevator.. it's cute.

I would stay there again because I know what to expect.

2025-05-05 via Nuitee
S
suelle
2
Pros:

I don’t normally give reviews.

But listen up people this hotel sucks.

Firstly, you have to carry your own luggage up the equivalent of two stories because there’s no lift from the street level to reception.
A gentleman that was on duty when we arrived was wonderful and offered to help.
The idiot that was sitting there when I left outright refused outright to help me carry my luggage down the stairs. He sat behind the desk and literally told me to do it myself or to ask my cab driver to help. Refused to give me his name so I can report him.

If this wasn’t enough during our stay there, we woke up to a flooded bathroom. I mean, not just Water . There was somebody else’s poop all over the bathroom floor. The hotels first reaction was to blame our use of toilet paper. When I told him we had not done such a thing he found it difficult to believe..

later it was found that the entire floor had been blocked and because our room led to the hub we were the unfortunate ones to actually have to fish our suitcases out of sewage water.
We were put into another dirty hotel room while we waited for a new room, which wasn’t gonna be ready for a few hours.
Needless to say we were not happy.
Do you think the hotel offered us a discount? Nope!!
Once they realized the problem had not stemmed from our room we were offered free breakfast. No thanks.
All in all, we were very disappointed with this hotel and the staff.
I shall be filing a formal complaint to Expedia also.

2025-04-28 via Nuitee
L
Leigh
10
Pros:

Fantastic location, friendly helpful staff. Would stay here again.

2025-04-14 via Nuitee
M
Martha family_with_children
10
Pros:

Convenient

2025-03-25 via Nuitee
A
ANGELINA family
8
Pros:

Cute hotel. Front desk staff super nice. Hotel room is very cold as the heater does not work well. Bathroom amenities not the best. Breakfast was mediocre at best. If you want cheap and no frills this is for you. Location was very good at least. Not really a three star more like a 2 star.

2025-01-19 via Nuitee