Hôtel Florida

Hotels
7.6 (1399 reviews)
3-5 place Sainte Eugenie , Biarritz , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room amenities

Categories

Cleanliness
6.49
Multiple comments indicate issues with cleanliness, including unpleasant odors in rooms and dirty fridges.
Service
8.46
Several reviews highlight the friendly and helpful nature of the staff.
Location
9.5
Consistently praised for its excellent location near the beach and city center.
Room Quality
6.95
Comments about limited amenities, poor views, and noise issues suggest room quality could be improved.
Amenities
6.98
Guests noted a lack of basic amenities and issues with the kitchenette.
Value for Money
7.44
Mixed reviews on pricing, with some considering it high for what was offered.
Food and Beverage
7.49
Some found the breakfast offerings lacking, although others enjoyed local dining.
Overall Experience
7.46
Reviews reflect a mix of satisfaction and disappointment, particularly related to room conditions and additional fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:53

Property Description

Seafront Location and Beach Proximity
Hôtel Florida in Biarritz offers a prime seafront location, just 300 metres from the beach. Enjoy the soothing sound of the waves and the convenience of beach access during your stay.

Modern Rooms and Suites
Experience comfort and style in our elegantly decorated rooms and suites, furnished with modern amenities. Relax and unwind while enjoying Canal Plus et beIN sports channels on the LCD TV in every room.

Convenient Facilities and Nearby Attractions
Indulge in a buffet breakfast, with the option of room delivery. Explore nearby attractions like Biarritz le Phare Golf Club and the city of Anglet. Public parking is available on-site for your convenience. Book your stay at Hôtel Florida for a memorable seaside retreat.

Important information:

Guests planning to arrive after 22:00 are requested to contact the hotel prior to arrival.

Small pets are accepted.

Please note that in case guests leave the accommodations before the end of their stay, the total amount of the reservation will be charged.

Hotel Florida has a gym equipped with Technogym equipment and a storage room for surfboards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

7.6
Based on 1399 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 7.46
O
Oliver couple at
9
2026-09-10 via Nuitee
A
Alfons couple ch
8
Es war schön und die Aussicht vom Balkon wunderbar.
Pros:

Superlage. Gute Aufteilung im an sich kleinen Zimmer.

Cons:

—-

2026-09-10 via Nuitee
M
Maurice extended_group ie
4
Location excellent could be so much better
Pros:

Location

Cons:

Needs investment abit tired
Staff not particularly friendly

2026-09-10 via Nuitee
G
Gérald solo_traveller fr
10
Pros:

L'accueil très agréable, la grandeur de la chambre et la vue depuis le balcon

2026-09-09 via Nuitee
A
Alex couple fr
5
2026-09-09 via Nuitee
B
Baptiste couple fr
5
N’a rien d’un 4etoiles si ce n’est la vue et le prix.
Pros:

La vue

Cons:

La propreté de la chambre était plus qu’à désirer, taie d’oreiller qui sent mauvais, poussières, poil sur la cuvette des toilettes, le balcon condamné par un plexiglass, l’ascenseur qui ne fonctionne pas.

2026-09-09 via Nuitee
A
Alain couple fr
6
Très décevant
Pros:

L’emplacement
Le petit déjeuner

Cons:

Très mauvaise insonorisation que ce soit avec l’extérieur qu’avec l’intérieur
Une employée au petit déjeuner le vendredi 4 pas à sa place : bonjour, votre numéro de chambre. Après perchée sur l’arrière comptoir avec son livre puis dehors avec sa cigarette électronique…. Inconcevable satin soit disant 4 étoiles !

2026-09-07 via Nuitee
K
Killian couple fr
1
Si j’avais su, je ne serais pas venu pour un hôtel 4 étoile comme celui ci
Pros:

L’emplacement est bien car proche de la mer et du centre ville

Cons:

La chambre ultra petite, Plexiglass sur le balcon donc pas de balcon. Pas de prise à côté des lits, câble électrique (raccordement) dans les WC. Joint de la douche moisi. Et éclat dans le bac à douche. Serviette salle (tache orange)

2026-09-07 via Nuitee
J
JOSEP family_with_children es
4
Malament
Pros:

Localització

Cons:

Difícil accés al hotel
Vam tenir que aparcar cotxe al PK públic i puixar amb maletes tres pisos
Habitació amb males instal·lacions grifos lavabo i dutxa
Llit incòmode
No li correspont categoria de 4 estels
Esmorzar molt dolent

2026-09-07 via Nuitee
K
Kseniya extended_group ge
8
Pros:

Great location, very friendly and helpful staff

Cons:

One of the elevators was broken on the day of our departure, so we had to carry our bags down one floor via the stairs, which wasn't very convenient

2026-09-06 via Nuitee
B
Benotmane couple fr
7
2026-09-04 via Nuitee
A
Adrienne extended_group ie
7
2026-09-04 via Nuitee
K
kenneth solo_traveller us
9
2026-09-04 via Nuitee
G
Gareth couple gb
7
Pros:

Location great. 10 minutes walk to Biarritz Grand Plage.
Surrounded by lots of nice restaurants

Cons:

The main lift-3 people max and it broke down. We were on the 5th floor and had to climb the spiral staircase when we returned from a night out.

2026-09-04 via Nuitee
M
moreno solo_traveller es
10
Exelente ubicación, personal e instalaciones.
Pros:

Ubicación, exelente

Cons:

Nada.

2026-09-03 via Nuitee
C
Claude couple fr
5
2026-09-02 via Nuitee
S
Susanne couple de
8
Gerne wieder!
Pros:

Ein sehr schöner Aufenthalt!

2026-09-02 via Nuitee
A
Alain solo_traveller lu
8
2026-09-02 via Nuitee
A
Antonio José couple es
8
Todo estupendo.
Pros:

habitación bien. baño muy bien. nada de ruido a pesar de ser céntrico. está cerca de todo lo interesante, edificios, mar y bares. el personal es amable y hablan suficiente español.

2026-09-01 via Nuitee
V
veronica solo_traveller ar
6
Con muchos detalles por mejorar. Gimnasio muy pobre y con muchos elementos en mal estado.
Pros:

Me gusto la ubicación fué muy buena.

Cons:

Habitación muy pequeña, iba sola, y el espacio era demasiado reducido.

2026-09-01 via Nuitee