Hotel Els Pins

Hotels
Independent
8.6 (113 reviews)
C/ Ntra. Sra del Carme, 34, Castell-Platja d'Aro, 17250 , Castell-Platja d'Aro , ES

Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Rooms may be basic
Price may not match expectations

Categories

Cleanliness
8.1
Some mentions of basic room quality suggest cleanliness may be average.
Service
9.1
Positive feedback on staff willingness to assist customers.
Location
9.1
Great location near the beach and restaurants.
Room Quality
8.1
Rooms described as basic but clean.
Amenities
8.6
Pool and good breakfast mentioned positively.
Value for Money
8.1
Some reviews suggest pricing may not match expectations.
Food and Beverage
9.1
Breakfast praised for variety.
Overall Experience
8.6
Customers had a generally positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:48

Property Description

Outdoor Pool and Terrace

Dining and Bar Options

Complimentary Amenities

Book your stay at Hotel Els Pins to experience the best of Castell-Platja d'Aro.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BCN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 113 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
J
Jordi
10
Pros:

Tot correcte i personal molt amable

2025-09-29 via Nuitee
V
Víctor family
6
Pros:

Habitacio es muy sencillas
Sin necera

2025-09-28 via Nuitee
O
Olivier
2
Pros:

La chambre n’est pas du tout réaliste par rapport aux photos du site.

2025-09-24 via Nuitee
J
Jean family
8
Pros:

Old fashion hotel

2025-09-22 via Nuitee
P
Philippe
8
Pros:

Bel emplacement, très bel hôtel mal insonorisé personnel très sympathique.

2025-09-22 via Nuitee
C
Carlos family
8
Pros:

En líneas generales, muy buena opción para hospedarse en platja d’Aro. Si bien es cierto el precio es un poco elevado (nada comparado con otras opciones hoteleras), la atención por el personal, el desayuno y la ubicación hacen del lugar muy buena opción. Pedimos un cambio de habitación para tener una cama doble para que nuestro bebé dormiese con nosotros y hicieron lo posible por ayudarnos. Siempre dispuestos a ayudar a sus clientes.

2025-08-29 via Nuitee
A
Anneke
6
Alt for dyrt i højsæsonen
Pros:

Vi boede der I højsæson - føltes ikke som et match mellem den pris vi betalte og hvad vi fik :/ Lille kedeligt værelse til 200 € (uden morgenmad).

2025-08-07 via Nuitee
J
jose
10
Muy bien hotel al centro de Platja d'Aro
Pros:

Muy buena opción en el centro de Platja d'Aro, al lado de la playa, buen desayuno-bufe , comodidad y excelente atención al cliente. Ambiente familiar.

2025-07-30 via Nuitee
L
Leo Joseph partner
10
Pros:

Perfect Hotel, can't fault it, we had a brilliant stay. Yes the rooms are basic, but they're clean, big enough and the AC worked really well! Breakfast was a great selection and the pool was lovely and you could always get a spot on a sunbed. Location incredible, literally 30 seconds to the beach and a bunch of bars and restaurants. Don't expect 5 star quality but seriously great hotel all round, would stay there again for sure :)

2025-07-29 via Nuitee
G
GUILLERMO partner
8
Pros:

Los colchones me resultan un poco duros, por lo demás todo bien, para repetir

2025-07-04 via Nuitee
J
JAVIER
8
Pros:

Hotel muy bien ubicado, limpio, habitaciones con todas las comodidades y siempre limpieza impecable.
El trato del personal excelente!

2025-06-14 via Nuitee
M
micannemac Couples
2
Arrogant Management
Pros:

We have just returned from this hotel and feel really let down especially by the very arrogant Manager/Owner.
We arrived at the hotel and it didn't look to bad, we are both elderly and I have great walking difficulties, we asked for a lower floor which was fine.
Within a few hours the resort was not by a massive storm,our room and passage was a complete washout ankle deep in water, I reported this immediately to this manager and he informed us that we would have to move rooms, as I said earlier we are both elderly and handicapped, NOT one person helped us and we struggled to move rooms,after this I told this manager how unhappy we were at being abandoned, he went absolutely ballistic and told me in a very very bad and angry manner that if I wanted help I had to say PLEASE how disgusting, and it ruined our holiday, I informed him that we would never return to his hotel.
The room given to us was very basic, the bathroom/shower was very dangerous, you had to step over the bath to obtain a shower, there was no safety may or hand rail to help you, in fact one guest while we there fell and BROKE 3 RIBS, there was no phone no fridge, We were really glad to leave today.
We are really experienced travellers and don't put in bad reviews but this manager and his hotel really let holiday makers down, there are far better hotels in the area and and I would encourage people to look elsewhere, I can only give it 3/10.
Michael and Annie

2024-09-29 via Tripadvisor
V
Verified traveler
10
Pros:

Nice hotel,close to beach,
Clean rooms.Lovely staff.

2024-09-28 via Nuitee
N
Nuria
10
Pros:

Nos atendio en recepción Angela, una persona encantadora, con una amabilidad y atención excelente
Mejor imposible!

2024-09-26 via Nuitee
M
mandyo874 Couples gb
10
Lovely hotel close to everything
Pros:

This is a fabulous, friendly hotel very close to the sea front. The hotel is quite small and very homely. The communal areas are very nice. The pool area is quite small but was not busy while we were there. The breakfasts are excellent, the breakfast area is large with seating available outside in the lovely courtyard. The food is typically continental and plentiful with items restocked quickly. There are plenty of cereals, breads, cheeses and meats as expected along with fruit,cakes as well as scrambled eggs and ‘bacon’ for those that want. Our room was very nice, on the second floor with a large enough balcony overlooking the courtyard. The bathroom was quite small but adequate with a really good shower over a small bath. There wasn’t a hairdryer in the room but you can get one from reception. The staff were all lovely and very helpful, especially Manuela. The bar was a good place to start and end the evening, very well priced with a great selection. A special mention would have to be made to Josef who manned the bar with his own particular style - luckily we really enjoyed his choice in music. Will definitely look at returning

2024-09-17 via Tripadvisor
E
Erika
6
Pros:

Rien à redire sur le personnel: accueillant, serviable et chaleureux.
Je trouve en recanche que l'hôtel est très mal insonorisé : on avait l'impression de dormir avec nos voisins et la chambre est un peu viellotte: merite un rafraichissement

2024-09-17 via Nuitee
A
alanrory Couples gb
8
Dont ignore !!!!
Pros:

As all prevous reviews the overwhelming thing is the staff here are all excellent- the comunal areas are a great place to relax and enjoy- imaculatly clean and well looked after- the only reason for not giving it full score was we were unlucky with our room allocation !! Great prices and lunch snacks- cheapest drinks in resort and good choicezz dont hesitate to book and stay here-- soerry did i say fantastic location , as it is !!!

2024-09-13 via Tripadvisor
N
Nancy
10
Pros:

Lo recomiendo 100x100, bonito, acogedor y limpio!!
El servicio excelente!!

2024-09-06 via Nuitee
D
Deborah
10
Pros:

Hôtel loin de l’agitation et tout près de la mer. Établissement familial et à taille humaine. Personnel très aimable.
Nous étions deux adultes et un enfant et nous recommandons fortement cet hôtel où nous avons passé un très agréable séjour.
Le petit moins serait le nombre limité de place de parking.

2024-08-25 via Nuitee
D
Denis Ching Sem family_with_children
8
Pros:

Great location very close to the beach and restaurants.

2024-08-24 via Nuitee