Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean pool area
Cons:
Poor food quality
Room cleanliness issues
Misleading accommodation photos

Categories

Cleanliness
7.11
Several reviews mentioned issues with cleanliness, such as dirty rooms and poor bedding.
Service
9.08
Service was positive for the most part, though there were instances of poor responses from staff.
Location
9.12
Frequent mentions of the excellent location near the beach and town center.
Room Quality
7.57
Rooms were described as needing upgrades and having issues, but some reviews noted good aspects.
Amenities
8.1
Amenities received mixed reviews, with some facilities being well received and others lacking detail.
Value for Money
8.06
Value perception was mixed, with some guests finding it acceptable while others were disappointed.
Food and Beverage
6.61
Many complaints about the food quality, particularly breakfast and overall dining experience.
Overall Experience
7.58
While the experience had highlights, various negative experiences affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Luxurious Poseidon Resort by Levante Beach

Spacious Gardens and Dual Pools: Enjoy 2 outdoor swimming pools and lush gardens just steps away from Levante Beach. Relax in the hot tub or heated pool during the winter months.

Deluxe Accommodations and Dining: Experience comfort in rooms with balconies, satellite TV, and marble bathrooms. Indulge in Mediterranean cuisine at the buffet restaurant with themed nights. Don't forget to try the gluten-free options.

Entertainment for All: Take part in the daily sports and entertainment activities. In the summer, catch live shows at the open-air stages and let your kids have a blast at the mini club.

Book your stay at Poseidon Resort now for an unforgettable experience!

Important information:

Please note guests who have booked Poseidon Living (Apartment) – key collection will take place at the reception of Poseidon Palace, located at 26 Emilio Ortuño Street.
The apartments are just a 1-minute walk away, at 29 Emilio Ortuño Street.

Covered parking: EUR 12 per day / Open air parking: EUR 10 per day. This service is subject to availability and confirmation by the hotel.

Indoor swimming pool is open from 1 November until 4 April approximately. Please check with the hotel possible changes.

Please note that in accordance with local laws, this property does not admit groups of more than 2 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of EUR 100 per room will be requested upon arrival (in cash or by credit card) that will be returned after checking the room.

The property considers children to be 10 years or younger.

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that in accordance with local laws, this property does not admit groups of more than 3 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of € 100 per room will be requested upon arrival (in cash or by credit card) that will be returned on check-out date

Late check-out supplement: 45€ (subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3454 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 7.58
M
Marta family_with_children es
9
2026-02-14 via Nuitee
P
Pello couple es
8
Hotel correcto y bien ubicado para ver Benidorm
Pros:

La habitación muy grande, dos camas de 1,35 para 2 personas. Baño con ducha y mampara. Las instalaciones muy correctas y el personal muy amable. Es un hotel grande, quizás en temporada alta se pueda tener otras sensaciones

Cons:

Por poner algo, estaba de obras el comedor de nuestro edificio y teníamos que ir al otro edificio, hay que atravesar la zona de piscina

2026-02-14 via Nuitee
E
Elisa family_with_children es
5
Cons:

Poca variedad de comida y muy poca cosa y murepetida de fritos tanto mañana y tarde

2026-02-14 via Nuitee
M
Micky couple ie
8
2026-02-13 via Nuitee
J
Javier couple es
8
2026-02-11 via Nuitee
G
gregory solo_traveller nl
7
2026-02-11 via Nuitee
Z
Zahira family_with_children dz
5
Pas mal
Pros:

Le petit dej super bien le confort bien

Cons:

Le bruit du chantier a 8h30 du mat et le problème des cartes pour accéder a notre chambre la catastrophe

2026-02-11 via Nuitee
M
michael extended_group se
8
2026-02-10 via Nuitee
B
Bohdan extended_group pl
10
2026-02-09 via Nuitee
M
MIGUEL couple es
10
Pros:

La tranquilidad en la habitación?

Cons:

En el baile, canciones muy antiguas,

2026-02-08 via Nuitee
R
ROMAN extended_group es
10
2026-01-31 via Nuitee
J
Jose Manuel couple es
10
Pros:

Espectacular la estancia. Todo en perfecto estado y el servicio genial. El desayuno sobresaliente. Repetiremos sin duda. Enhorabuena a la dirección.

2026-01-31 via Nuitee
L
Liliana MFOGHAM-VALIANTE couple ch
8
2026-01-30 via Nuitee
M
Micó Zubiaurre family_with_children es
6
Pros:

Buena ubicación.

Cons:

No me gustó que justo al llegar, me cambiaran al hotel Poseidón Palace, ya que reservé en el Poseidón Resort.

2026-01-30 via Nuitee
M
Micó Zubiaurre couple es
6
Pros:

Buena ubicación.

Cons:

No me gustó que justo al llegar, me cambiaran al hotel Poseidón Palace, ya que reservé en el Poseidón Resort.

2026-01-30 via Nuitee
J
Jones couple gb
5
Not a bad place to stay but don’t leave a deposit as you will not get it back
Pros:

Nothing got there and was put into an apartment not the hotel they said we could use the pool but wasn’t worth it as would have to walk back wet to apartment as it’s not on site

Cons:

They said I would receive my deposit back within in 48 hours I have given it 9 days now still not received it have messaged the property and they have just ignored me

2026-01-30 via Nuitee
M
mark extended_group gb
9
Perfect location
Pros:

Large clean appartmentos in a great place for the old town, the beach and the strip.

Cons:

The location was perfect, nice large clean appartmentos. Also easy walk to bus and tram station.

2026-01-26 via Nuitee
A
Ann couple be
9
2026-01-25 via Nuitee
E
Ellen couple ie
7
2026-01-24 via Nuitee
M
Melissa extended_group gb
8
2026-01-24 via Nuitee