Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean pool area
Cons:
Poor food quality
Room cleanliness issues
Misleading accommodation photos

Categories

Cleanliness
7.11
Several reviews mentioned issues with cleanliness, such as dirty rooms and poor bedding.
Service
9.08
Service was positive for the most part, though there were instances of poor responses from staff.
Location
9.12
Frequent mentions of the excellent location near the beach and town center.
Room Quality
7.57
Rooms were described as needing upgrades and having issues, but some reviews noted good aspects.
Amenities
8.1
Amenities received mixed reviews, with some facilities being well received and others lacking detail.
Value for Money
8.06
Value perception was mixed, with some guests finding it acceptable while others were disappointed.
Food and Beverage
6.61
Many complaints about the food quality, particularly breakfast and overall dining experience.
Overall Experience
7.58
While the experience had highlights, various negative experiences affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Luxurious Poseidon Resort by Levante Beach

Spacious Gardens and Dual Pools: Enjoy 2 outdoor swimming pools and lush gardens just steps away from Levante Beach. Relax in the hot tub or heated pool during the winter months.

Deluxe Accommodations and Dining: Experience comfort in rooms with balconies, satellite TV, and marble bathrooms. Indulge in Mediterranean cuisine at the buffet restaurant with themed nights. Don't forget to try the gluten-free options.

Entertainment for All: Take part in the daily sports and entertainment activities. In the summer, catch live shows at the open-air stages and let your kids have a blast at the mini club.

Book your stay at Poseidon Resort now for an unforgettable experience!

Important information:

Please note guests who have booked Poseidon Living (Apartment) – key collection will take place at the reception of Poseidon Palace, located at 26 Emilio Ortuño Street.
The apartments are just a 1-minute walk away, at 29 Emilio Ortuño Street.

Covered parking: EUR 12 per day / Open air parking: EUR 10 per day. This service is subject to availability and confirmation by the hotel.

Indoor swimming pool is open from 1 November until 4 April approximately. Please check with the hotel possible changes.

Please note that in accordance with local laws, this property does not admit groups of more than 2 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of EUR 100 per room will be requested upon arrival (in cash or by credit card) that will be returned after checking the room.

The property considers children to be 10 years or younger.

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that in accordance with local laws, this property does not admit groups of more than 3 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of € 100 per room will be requested upon arrival (in cash or by credit card) that will be returned on check-out date

Late check-out supplement: 45€ (subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3519 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 7.58
C
carolina family_with_children es
10
Fenomenal
Pros:

Las actividades la piscina cubierta el jacuzzi la comida y el baile por la noche.

Cons:

Me gusto todo.

2026-04-11 via Nuitee
F
Fernando AC Sousa extended_group pt
6
Pros:

Localização e simpatia dos funcionários.

Cons:

Nalguns dias, a comida podia ser melhor. Ontem, sexta feira, a comida foi muito boa com bifes, marisco e puzzas, nos restantes dias, não esteve ai mesmo nível.

2026-04-11 via Nuitee
J
Juan David extended_group es
8
Pros:

Genial

2026-04-11 via Nuitee
J
Jade family_with_children gb
8
2026-04-10 via Nuitee
M
Masar couple ro
9
Good location, nice staff, but the vent didn’t work at all
Pros:

Location, staff

Cons:

AC didn’t work

2026-04-10 via Nuitee
J
Julia couple es
7
Correcto para un par de días
Pros:

La ubicación es perfecta cerca de la playa, las instalaciones muy buenas.

Cons:

Camas incómodas, limpieza no muy buena (encontramos una etiqueta de ropa junto a la cama). Las camas son 2 individuales juntas a pesar de pedir una cama doble y no muy cómodas. Los ascensores no funcionanban por la mañana pero se solucionó pronto. El desayuno con zumos industriales podría mejorarse. Mucho ruido en el hotel, familias con niños pequeños.

2026-04-10 via Nuitee
F
Franky Foldem solo_traveller se
7
Central location, big rooms, quite ok breakfast.
Pros:

Central location, but not directly on the strip (=good thing). Big pool area, but pool closed this time of year - nice to hang out at and take in some sun. Big rooms, with refrigerator. A bit worn establishment, but they make it work.

Cons:

Breakfast... I mean, it's good, spanish-style, but yeah, some more variations would be nice. Waaaayy too many sweet pastries, if you ask me. =)

2026-04-09 via Nuitee
I
Itziar extended_group es
9
Fenomenal
Pros:

La amplitud del apartamento. Que tenga lavadora es una gozada.Los dos balcones para desayunar con vistas...

Cons:

Quizá el baño...ducha...bañera...cortinas....viejos

2026-04-09 via Nuitee
M
Malgorzata extended_group gb
8
Pros:

The location was good,beds comfortable.

Cons:

Food was fine, but not very hot, and the breakfast was the same every day. There is no kettle in the room. Also, they have a car park,but on our arrival it was full and we found it stressful to park the car because the town was very busy.

2026-04-08 via Nuitee
K
Kelly couple gb
6
Pros:

There was quite a lot of choice for breakfast
Room was clean
would have liked more pillows

Cons:

Staff were extremely rude

2026-04-08 via Nuitee
M
Martos family_with_children es
7
2026-04-08 via Nuitee
L
Loli couple es
6
2026-04-07 via Nuitee
R
Rafael couple es
8
Cons:

Parece ser que estaba de obra en un comedor y era insuficiente con uno solo, excesivas colas para acceder al comedor

2026-04-07 via Nuitee
J
Janire family_with_children es
8
2026-04-07 via Nuitee
J
JOSE ANTONIO family_with_children es
8
2026-04-07 via Nuitee
P
Patricia couple es
7
Pros:

La ubicacion

Cons:

Falta de limpieza apartamento.pelo, uñas...
Nos enteramos de que tenían que dejarnos un kit de limpieza de la cocina al 4 to día cuando ya habíamos comprado...
No había luz en el descansillo del piso 7.
Falta de aislamiento del ruido de las ventanas.
No anunciar que día te limpian y cambian sábanas y toallas...
Mango de plancha rota.
Tostadora medio cascada..
Las sillas sin fieltros en las patas hacen mucho ruido, molestamos y nos molestan otros.
Mesilla con madera hinchada...

2026-04-07 via Nuitee
N
Natalia0.0 couple es
9
Pros:

The rooms were very clean on the arrival. The buffet was good with a great variety of good quality dishes. Really good quality price! We will probably be back in summer time!

Cons:

There were limited parking spots and on street parking around the area was quite difficult. The indoor swimming pool was packed with children screaming and splashing everywhere so we could not try it. Toilets, although clean, sometimes smelled like sewage

2026-04-07 via Nuitee
A
Alba couple es
9
agradable
Pros:

Todo

Cons:

El aire acondicionado no estaba habilitado y hacía calor en la habitación.

2026-04-07 via Nuitee
R
Radostina couple bg
10
2026-04-07 via Nuitee
J
jose antonio couple es
7
Pros:

No sabria definir

Cons:

Poca variedad de comida

2026-04-07 via Nuitee