Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean pool area
Cons:
Poor food quality
Room cleanliness issues
Misleading accommodation photos

Categories

Cleanliness
7.11
Several reviews mentioned issues with cleanliness, such as dirty rooms and poor bedding.
Service
9.08
Service was positive for the most part, though there were instances of poor responses from staff.
Location
9.12
Frequent mentions of the excellent location near the beach and town center.
Room Quality
7.57
Rooms were described as needing upgrades and having issues, but some reviews noted good aspects.
Amenities
8.1
Amenities received mixed reviews, with some facilities being well received and others lacking detail.
Value for Money
8.06
Value perception was mixed, with some guests finding it acceptable while others were disappointed.
Food and Beverage
6.61
Many complaints about the food quality, particularly breakfast and overall dining experience.
Overall Experience
7.58
While the experience had highlights, various negative experiences affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Luxurious Poseidon Resort by Levante Beach

Spacious Gardens and Dual Pools: Enjoy 2 outdoor swimming pools and lush gardens just steps away from Levante Beach. Relax in the hot tub or heated pool during the winter months.

Deluxe Accommodations and Dining: Experience comfort in rooms with balconies, satellite TV, and marble bathrooms. Indulge in Mediterranean cuisine at the buffet restaurant with themed nights. Don't forget to try the gluten-free options.

Entertainment for All: Take part in the daily sports and entertainment activities. In the summer, catch live shows at the open-air stages and let your kids have a blast at the mini club.

Book your stay at Poseidon Resort now for an unforgettable experience!

Important information:

Please note guests who have booked Poseidon Living (Apartment) – key collection will take place at the reception of Poseidon Palace, located at 26 Emilio Ortuño Street.
The apartments are just a 1-minute walk away, at 29 Emilio Ortuño Street.

Covered parking: EUR 12 per day / Open air parking: EUR 10 per day. This service is subject to availability and confirmation by the hotel.

Indoor swimming pool is open from 1 November until 4 April approximately. Please check with the hotel possible changes.

Please note that in accordance with local laws, this property does not admit groups of more than 2 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of EUR 100 per room will be requested upon arrival (in cash or by credit card) that will be returned after checking the room.

The property considers children to be 10 years or younger.

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that in accordance with local laws, this property does not admit groups of more than 3 rooms or groups on stag/hen parties or similar. In the case of groups, a deposit of € 100 per room will be requested upon arrival (in cash or by credit card) that will be returned on check-out date

Late check-out supplement: 45€ (subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3970 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 7.58
M
Mohamed • family_with_children • fr
7
2026-07-11 • via Nuitee
H
Hugo • couple • es
10
2026-07-11 • via Nuitee
J
Javier • family_with_children • es
8
2026-07-11 • via Nuitee
M
Merroun • solo_traveller • ma
10
2026-07-11 • via Nuitee
A
Andre • family_with_children • co
7
Excelente
Pros:

Si

Cons:

Nada

2026-07-11 • via Nuitee
G
Gomez Paterna • solo_traveller • es
9
Pros:

El trato de los empleados..son todos súper amables...y las instalaciones estupendas.

Cons:

Se me hizo muy corto.

2026-07-11 • via Nuitee
A
Angelortix • solo_traveller • es
8
Ubicación calidad precio
Pros:

Ubicación, precio, instalaciones

2026-07-10 • via Nuitee
T
Trif • extended_group • ro
7
Dureaza foarte mult sa ajungi la propietate si te pune sa astepti
Pros:

Aprope de apa

Cons:

A durat foarte mult kek inul.
Bani blocați foarte mult timp

2026-07-10 • via Nuitee
D
Dávid • family_with_children • sk
8
2026-07-09 • via Nuitee
M
Marta • family_with_children • es
10
2026-07-09 • via Nuitee
E
Elias • family_with_children • nl
10
2026-07-09 • via Nuitee
V
Vega Madrid • solo_traveller • es
7
2026-07-09 • via Nuitee
M
malcolm • solo_traveller • gb
8
??
Pros:

Great staff

Cons:

The room booked and confirmed by booking .com was an apartment.
The hotel said it wasn’t, and gave us a standard room .
So very disappointed- both blamed each other.

2026-07-09 • via Nuitee
M
María José • solo_traveller • es
10
Pros:

Ubicación perfecta en pleno centro y cerca del.paweo y playa.
El trato del personal es excelente.
La calidad y limpieza del restaurante, excelente.

Cons:

Nada.

2026-07-09 • via Nuitee
A
Alejandro • family_with_children • es
10
2026-07-09 • via Nuitee
P
Patricia María • family_with_children • es
10
Excelente
Pros:

Todo excelente, desayuno continental todo muy bueno.las piscinas geniales muchas hamacas. Leyre la animadora de 10,súper amable
,simpática y nos lo hemos pasado con ella genial. La habitación muy cómodo todo con el aire acondicionado estupendo.los alrededores muy bien mucha variedad de bares y restaurantes, precios muy asequibles. Muy cerca de la playa y del paseo,todo genial,volveremos sin lugar a dudas.

Cons:

Un poco más de animación. Vimos un piano que en toda la estancia nadie tocó y había un cartel que ponía música en vivo, no se si sería solo el fin de semana y entre semana estaba todo más tranquilo, pero echamos en falta un poco más de fiesta.

2026-07-08 • via Nuitee
M
maria del mar • family_with_children • es
9
Genial
Pros:

Todo perfecto! Las comidas geniales (calidad y variedad)

Cons:

Me gusto todo ! Por poner alguna pega diría que una de las entradas al hotel cierra a la una de la mañana y no abre hasta las ocho y tienes que dar tremenda vuelta para entrar o salir !

2026-07-08 • via Nuitee
G
gutierrez frias • couple • es
10
Súper recomendable
Pros:

El alojamiento muy cómodo y accesible. Fui con mi esposo y la verdad que pasamos una semana muy tranquila y en paz, la piscina increíble y cerca de la playa

Cons:

Todo me gustó

2026-07-08 • via Nuitee
S
Sergio • solo_traveller • es
5
No volvería.
Pros:

El personal muy simpático

Cons:

La limpieza no era óptima entremos a la habitación y aún quedaban muchos pelos de el anterior usuario, las sabanas podrías lijar un coche con ellas, los motores de la piscina a medio día ya estaban apagados por lo que parecía un caldo de pescado.

2026-07-08 • via Nuitee
A
Ascension • solo_traveller • es
3
Regular ..tirando a ..mal
Pros:

SOLO ANIMACION INFANTIL..NADA DE BAILE PARA LOS MAYORES..MUY ABURRIDO..LA PLAYA MUY LEJOS..TODO A BASE DE TAXIS🤔🤔🤔😒😒😒😒

Cons:

Lo que he dicho anteriormente ha sido mut aburrido.pensaba que hubiera habido baile para la gente de edad media por lo menos ,pero noo.solo juegos infantiles.BIEN POR LOS NIÑOS PERO....LOS MAYORES QUE???? ..fue muy aburrido menos mal que fueron pocos dias.HACIA MUCHO CALOR EN LA HABITACION.ME BAJE A RECEPCION QUE ESTABA MAS FRESQUITO Y ME DIJERON QUE NO HABIA GENTE DE MAN TENIMIENTO..ALDIA SIGUIENTE NADIE ME PREGUNTO SI SE HABIA ARREGLADO EL PROBLEMA..POCO ATE TO EL SEÑOR QUE ESTABA POR LA NOCHE DEL DIA 29 ..ME MANDO PARA LA HABITACION..POR LA NOCHE PASA ALGO..Y NADIE TE LO SOLUCIONA.UNA SEÑORA SALIA DEL HOTEL Y TAMPOCO SALIA CONTENTA..QUIERO HACER UNA GRAN EXCEPCION:: LOS RECEPCIONISTAS QUE ESTABAN EL DIA 29 CUANDO LLEGUE, POR LA TARDE FUERON FABULOSOS CONMIGO..MUCHA DIFERENCIA DEL QUE ESTABA POR LA NOCHE..POR ESO ESTUVE DOS DIAS MAS.GRACIAS AL RECUERDO BUENO DE ELLOS Y LA BUENA ATENCION REPITOO SOLO LOS DE POR LA TARDE CUANDO LLEGUEE

2026-07-08 • via Nuitee