Parador de El Hierro

Hotels
8.6 (829 reviews)
Las Playas, 15 , Las Casas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Pool not operational
Slow service at breakfast

Categories

Cleanliness
7.85
Some guests reported issues with cleanliness, particularly in the breakfast area.
Service
9.35
Guests praised the staff for being friendly and helpful, though there were mentions of slow service at times.
Location
9.35
The location by the sea is frequently highlighted as a strong positive aspect.
Room Quality
8.85
Rooms are generally described as comfortable with good views.
Amenities
7.35
The pool has been reported as closed for a long time, leading to some disappointment.
Value for Money
8.35
Some guests felt the price was high for the amenities offered.
Food and Beverage
8.85
Many reviews mention a good breakfast; however, there were some criticisms of waiting times and variety.
Overall Experience
8.85
Overall, guests enjoyed their stay and appreciated the atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:44

Property Description

Breathtaking Ocean Views
Experience the beauty of the Atlantic Ocean from the comfort of your room. The hotel's prime location offers stunning sea views that will leave you in awe.

Tranquil Garden Setting
Surrounded by lush gardens, the Parador de El Hierro provides a serene and relaxing environment. Take a leisurely stroll or simply unwind amidst nature's tranquility.

Elegant Colonial Design
Step into a world of sophistication with the hotel's colonial-style interior. The elegant decor and picturesque balconies overlooking the ocean create a charming and unforgettable ambiance.

Book your stay at Parador de El Hierro now to indulge in a perfect blend of luxury and natural beauty.

Important information:

When booking full board, please note that drinks are not included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VDE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 829 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
A
Agustín Cesar • couple • es
8
2026-03-28 • via Nuitee
R
Robert • couple • be
8
zalig we komen zeker een derde keer terug
Pros:

vooral de lokatie
Heel rustig , fantastisch uitzicht vanuit je bed met de opgaande zon ....(410)

Cons:

geen zwembad en spa zoals in de advertentie

2026-03-28 • via Nuitee
A
Anne • couple • no
2
Pros:

Rommet var rent og pent. De som jobbet i restauranten var blide og jobbet hardt. Men de var underbemannet og stresset. Spiste middag her en kveld og maten var god.

Cons:

Svømmebassenget var ødelagt og har vært det i lang tid. Det var bare vonde stoler å sitte på ute. Jeg spurte om solseng, men det hadde de ikke. Stranden ved hotellet var ikke mulig å bruke. Vi gikk en kilometer og der var det et barbecue sted som det var helt ok å være. Vi måtte vente et kvarter for å få bord til frokost på grunn av lav bemanning. De to som jobbet der måtte rydde, servere og fylle på mat og drikke. Det var tomt for juice og når de fylte på en liter ble det tomt med en gang og det tok lang tid før de kom med mer drikke. Det var lite utvalg av mat og det ofte tomt. Vi sov her to netter og dag to reiste vi før frokost pga dårlig service. Sengene var steinharde. Burde vært en overmadrass. Stedet er helt greit for en overnatting, men det finnes mange andre fine steder på øya jeg heller ville bodd.

2026-03-28 • via Nuitee
M
MARCIN • couple • pl
10
2026-03-27 • via Nuitee
K
Klaus • solo_traveller • de
9
Sehr angenehm und ruhig.
Pros:

Die absolut ruhige Lage! Die Zimmer mit Meerblick. Das absolut freundliche und hilfreiche Personal.

Cons:

Leider ist der Pool noch immer nicht repariert! Schade! Nach einem Sturm im Herbst letzten Jahres müssen wohl große Reparaturen gemacht werden!

2026-03-22 • via Nuitee
S
Susan • couple • gb
10
2026-03-20 • via Nuitee
A
Adriano • couple • ch
9
Pros:

Emplacement exceptionnel, vue sur la mer, lever du soleil, tranquillité, amabilité du personnel.

Cons:

Piscine inexistante (nous le savions mais le fait d'avoir une piscine serait un plus), service du soir au restaurant assez long et désorganisé. Pour cette raison nous n'y avons mangé qu'un soir sur trois. Idem pour le petit-déjeuner le weekend, pas assez de personnel.

2026-03-16 • via Nuitee
S
Silke • couple • de
10
Pros:

Da wir schon häufiger hier waren, wurden wir sehr freundlich und herzlich begrüßt. Die Mitarbeiter sind alle zuvorkommend und sehr zugewandt. Die Lage ist immer noch herrlich und der morgendliche Sonnenaufgang unbeschreiblich.

Cons:

Leider nagt der Zahn der Zeit immer heftiger an der gesamten Anlage. Das Schwimmbad ist immer noch kaputt und keine Reparatur in Sicht. Am Dach gibt es größere abgesplitterte Flächen und ein Fenster des Salon war kaputt und mit Holz vernagt. Trotz der wirklich emsigen Reinigungskräfte ist z. B. der Teppich in den Gängen unansehnlich. Die Hotelauswahl auf der Insel ist klein, aber langsam stimmt das Preis-- Leistungsverhältnis nicht mehr.

2026-03-16 • via Nuitee
K
Karlheinz • couple • de
8
Gut
Cons:

Schwimmbad und Sauna nicht in Betrieb

2026-03-14 • via Nuitee
B
Benoit • solo_traveller • fr
10
Face au l’océan
Pros:

Personnel extrêmement gentil
Vue magnifique
Bonne cuisine

Cons:

Espérons que la piscine sera rapidement réparée

2026-03-13 • via Nuitee
S
Salvatore • couple • it
8
Pros:

Ottima la posizione

2026-03-11 • via Nuitee
G
GERARDO • couple • es
10
2026-03-10 • via Nuitee
M
mar • family_with_children • es
10
Pros:

La ubicación es ideal. El personal magnífico y la comida del desayuno una delicia. Deseando repetir

Cons:

Podrían insonorizar mejor las habitaciones del sonido exterior. El día que nos quedamos hacía mucho viento, algo que supongo es común en la isla y se oía mucho ruido.

2026-03-06 • via Nuitee
S
stefano • couple • ch
7
Cons:

La struttura sembra andare avanti per inerzia. La zona wellness ormai da ca 10anni non funziona e restano i teli sulla piscina da 10 anni. Farbe un giardino non sarebbe più accogliente??

2026-03-06 • via Nuitee
C
Carpenter DeVoe • couple • us
10
Relaxing, charming, and away from hustle and bustle.
Pros:

The location is unmatched, the view was amazing, the staff was great.

Cons:

The cafeteria/all day food was fine, but our reserved dinner was a disappointment, mostly because the fish was very overcooked.

2026-03-04 • via Nuitee
M
Michael • couple • be
8
2026-03-04 • via Nuitee
D
David Josue • couple • es
10
2026-03-02 • via Nuitee
B
Benno • couple • ee
10
Pros:

Väga abivalmis personal

2026-03-01 • via Nuitee
E
Elena • solo_traveller • es
8
Cons:

Buenos días, todo genial aunque el desayuno nefasto, había ido años atrás donde los zumos eran naturales y el desayuno en general me gustaban muchísimo, en esta ocasión tengo que decir que me han desagradado

2026-03-01 • via Nuitee
R
Roy • couple • gb
9
A good hotel even by the high statndards of Parardors
Pros:

The hotel offered a full range of services. In particular the staff were excellent. The food was also varied and good

Cons:

Nothing comes to mind

2026-03-01 • via Nuitee