Hotel Puertobahia & Spa

Hotels
Independent
8.2 (162 reviews)
Avenida Paz 38, Playa Valdelagrana, El Puerto de Santa Maria, Cadiz, 11500 , El Puerto de Santa Maria , ES

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cleanliness of rooms
Wide choice for breakfast
Cons:
Noise issues
Food quality
Inconsistent service quality

Categories

Cleanliness
7.95
Mixed sentiment from various reviews. Some mentioned a clean room, but one review noted a lack of service in the evening.
Service
8.95
Generally favorable sentiment regarding staff friendliness and helpfulness, though there were remarks about some staff being less attentive.
Location
9.45
Multiple reviews praised the excellent location close to the beach and other attractions.
Room Quality
7.45
Some complaints about room quality, including hard mattresses and narrow bathtubs, while others appreciated the cleanliness.
Amenities
7.95
Commented on the smaller size of the outdoor pool and other amenities not meeting expectations.
Value for Money
8.45
Mixed feelings regarding value, particularly in terms of food quality relative to the price.
Food and Beverage
6.95
Several reviews expressed disappointment with the quality and variety of food, especially breakfast.
Overall Experience
8.45
Overall a positive experience but noted some areas for improvement considering the hotel's recent upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the spa. Enjoy the outdoor pool, indoor pool, and spa tub for relaxation.

Delightful Dining and Refreshing Drinks
Dine at OCEANO for Mediterranean cuisine with a garden view. Sip your favorite drink at the poolside bar or grab a coffee at the cafe.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, and enjoy services like concierge, babysitting, and area shuttle. Relax in well-equipped guestrooms with minibars and flat-screen TVs.

Book now for a beachfront stay at Hotel Puertobahia & Spa, where luxury meets convenience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.2
Based on 162 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
S
Sergio partner
8
Pros:

Muy bien surtido todo y tranquilo, más no silencioso.

2025-10-11 via Nuitee
J
John
10
Pros:

Maybe bar at the outdoor pool

2025-10-11 via Nuitee
M
María del Rosario partner
8
Pros:

El personal muy atento y servicial
Las vistas desde la terraza impresionantes de la bahía de Cádiz.
Es la segunda vez que vamos y no descartamos otras.

2025-10-06 via Nuitee
A
Angel
8
Pros:

Buena

2025-10-06 via Nuitee
C
Claes-G
10
Pros:

Strålande

2025-10-06 via Nuitee
C
Coynda
10
Pros:

Enjoyed the proximity to the beach as well as the breakfast variety.

2025-10-02 via Nuitee
K
Kari
8
Pros:

Hyvä hotelli. Hyvät palvelut. Cadizin vanhaan kaupunkiin 20 minuutin ajomatka.

2025-10-01 via Nuitee
D
Dora partner
8
Pros:

Very friendly staff, beautiful view from room however 2 twin beds pushed together does not work for us. That was the only negative

2025-09-24 via Nuitee
T
Thomas J
10
Excellent Hotel
Pros:

This is a great hotel. The staff are friendly, helpful and very professional. The food is exceptional with a wide choice for breakfast. A special thank you to Pepi for keeping our room so clean. We are planning to return next year.

2025-09-24 via Nuitee
M
María Luisa
8
Pros:

BUENA

2025-09-23 via Nuitee
A
ANGEL ENRIQUE
10
Pros:

Tienen un nivel muy alto. Buenos profesionales e instalaciones remodeladas, con mucha calidad.

2025-09-22 via Nuitee
N
NORDINE partner
8
Pros:

Bien situé proche de la mer.

2025-09-21 via Nuitee
M
Manuela partner
4
Pros:

✅ Pros
• Close to the beach with nice sand
• Free parking available in the surrounding streets
• Many good restaurants in the area
• Nice entrance area, decent rooms with balcony
• Price for 4 nights with breakfast (420 € for 3 people) seems fair at first glance

❌ Cons
• Very noisy: loud conversations, doors constantly slamming, chairs being dragged, and even crying babies can be heard clearly
• Buzzing lamp in the room was reported on the first day but never fixed during our stay
• Outdoor pool much smaller than shown in the photos and lacking privacy (overlooked by nearby residential balconies)
• Mini golf course poorly maintained and rather an eyesore as a balcony view
• Spa area costs extra, although the description made it sound like it was included
• Breakfast completely disappointing: very standard selection, hardly any vegetables (only tomatoes, no peppers, cucumbers, carrots…), not suitable for vegetarians or vegans. The buffet looks bigger than it is because of repeated plates, but in reality offers much less variety than expected for €12 p.p. & poor food quality (scrambled eggs tasted watery/milky, “cappuccino” with powdered milk and a splash of cocoa, cornflakes tasted like cardboard), Overcrowded breakfast room, cups constantly unavailable
• Beach scenery dominated by harbor facilities, water not clear
• Communication via Expedia only in Spanish

Main reason for poor rating: Overall standard is far below expectations of a 4 star hotel

2025-09-20 via Nuitee
F
Francisco
10
Pros:

Comida de primera, un pescado buenísimo

2025-09-18 via Nuitee
A
Agus partner
10
Pros:

Personal desayuno, comida y cena, Instalaciones, la piscina una pasada, espectáculos en general una maravilla

2025-09-17 via Nuitee
M
María Dolores partner
6
Pros:

Lo mejor la ubicación, las vistas y las camas.
Lo peor el desayuno, no tener toallas de piscina y la falta de animación.

2025-09-11 via Nuitee
S
Susana
8
Pros:

Su ubicación, el personal que es muy amable y te informan y facilitan la estancia.

2025-09-08 via Nuitee
J
Jose partner
10
Pros:

La estancia ha superado la última visita, destacar el personal, la limpieza y el entretenimiento nocturno

2025-09-02 via Nuitee
M
María José
8
Bueno pero debería ser mejor al pasar de 3 a 4 est
Pros:

Es un hotel al que he ido muchas veces, muchos veranos. Pero hace algunos años que no iba y me he encontrado cambios, unos buenos y otros no tanto.
El personal ha cambiado y antes eran todos muy atentos y amables. Ahora los nuevos se ven que, no todos, pero la mayoría están con desgana y son poco agradables.
Han subido una estrella y en lo que se ha notado principalmente es en el precio. Sí han reformado las habitaciones, pero la bañera súper estrecha, no se cabe. El colchón muy duro y el secador se calentaba y se paraba. Tuve que pedir uno de mano en recepción y menos mal que tenían solo uno. La comida no es de mejor calidad, cantidad pero poca calidad en el producto. Los zumos agua churri.
Por las noches en el espectáculo no tenían camarero sirviendo las mesas como antes. He visto menos personal y por tanto peor atendido. Creo, según conozco, que un hotel de 4 estrellas como es ahora debería dar más servicios a los clientes por el precio que tiene ahora.

Aún así, no dejo de recomendarlo porque su ubicación es excelente y la piscina tranquila y buena. Y está en el mismo paseo marítimo al lado de la playa. Con lo cual es muyy cómodo.

2025-08-26 via Nuitee
A
Alberto partner
8
Pros:

No lo veo necesario

2025-08-25 via Nuitee