Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5152 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
L
LAN YIN • family_with_children • tw
9
Pros:

地點走到主教堂很近，附近餐館也多，請櫃檯推薦的餐館很棒。服務親切，頂樓有很好的view。
建議自由行者從火車站或巴士站搭Taxi上來只需5分鐘約7-8歐，下山可請櫃檯幫忙叫車。

2026-02-14 • via Nuitee
H
Helen • couple • gb
8
A great stay in a well located hotel.The staff were very helpful
Pros:

Its location was perfect.
The staff were excellent

Cons:

Lack of a cafe/ bar for drinks and snacks though there was a coffee machine in the foyer

2026-02-13 • via Nuitee
D
Dietrich • couple • be
9
Gezellig klein hotel met zicht op kathedraal
Pros:

Zeer vriendelijk en behulpzaam personeel

2026-02-10 • via Nuitee
S
Sara • family_with_children • it
9
Pros:

Tutto bello! La particolarità della struttura e la terrazza magnifica!

Cons:

.

2026-01-31 • via Nuitee
L
Lidia • couple • es
10
2026-01-31 • via Nuitee
F
Fernando • family_with_children • uy
8
Pros:

La ubicación

Cons:

El desayuno, mucha gente hablando a los gritos

2026-01-28 • via Nuitee
J
Juan Carlos • family_with_children • es
10
Pros:

Personal amable, habitación grande y limpia. Ubicación y vistas inmejorables

Cons:

La ⛈️

2026-01-28 • via Nuitee
J
Jesus • couple • es
8
2026-01-27 • via Nuitee
I
Inmaculada • family_with_children • es
10
Fabuloso
Pros:

La ubicación es inmejorable, al lado de la catedral. El personal es muy amable.

Cons:

No hay zona para aparcar cerca

2026-01-27 • via Nuitee
M
Miguel • family_with_children • es
9
2026-01-26 • via Nuitee
J
Jarraud • family_with_children • fr
1
Pros:

Rien

Cons:

Tout

2026-01-26 • via Nuitee
J
juan manuel • solo_traveller • es
10
2026-01-25 • via Nuitee
A
arlette • family_with_children • fr
8
2026-01-22 • via Nuitee
R
Rui • family_with_children • pt
8
Pros:

Edifício muito interessante, localizado no centro histórico. Ruas bastante estreitas no acesso com carro. Parking disponível mediante pagamento adicional. Excelentes vistas do terraço.

Cons:

Pequeno almoço com pouca variedade.

2026-01-21 • via Nuitee
R
Roee • family_with_children • il
10
Pros:

Ultima prime location
Staff helpfull and welcoming

Cons:

If you come by car make it small. Street are narrow.

2026-01-20 • via Nuitee
J
Jose • solo_traveller • es
9
2026-01-20 • via Nuitee
C
Consuelo • solo_traveller • es
9
2026-01-20 • via Nuitee
J
Jose Carlos • solo_traveller • es
9
Muy satisfecho
Pros:

Correcto con un precio muy adecuado

2026-01-20 • via Nuitee
B
Bernadette • couple • fr
9
Pros:

très bon séjour, chambre confortable et très propre et petit déjeuner au top ! je recommande

2026-01-19 • via Nuitee
J
Juan Arturo • couple • es
7
Correcta
Pros:

Me gustó la atención del personal.

Cons:

Los problemas para llegar con el coche y para salir de la ciudad.
La habitación un poco justa.

2026-01-19 • via Nuitee