Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 5730 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
J
Jacques couple fr
5
Séjour sympathique au global.
Pros:

L’emplacement, la disponibilité du garage pour l’automobile, la propreté, le calme, l’amabilité du personnel, son professionnalisme

Cons:

La petitesse de la salle de bains, le petit déjeuner

2026-08-29 via Nuitee
N
Nina Lourenço solo_traveller pt
10
Pros:

Da amabilidade e disponibilidade dos funcionários

Cons:

Nada a acrescentar

2026-08-29 via Nuitee
X
xiaolin extended_group cn
7
For the rooftop terrace alone, I think a one‑night stay here is worthwhile.
Pros:

The rooftop terrace of this hotel is an absolute highlight. It offers breathtaking views of Toledo Cathedral at night, and the scenery is wonderful both in the morning and after dark. The on‑site garage also makes staying here very convenient. However, some streets when leaving the city are extremely narrow. Even after we folded in the side‑view mirrors, our car still got scratched.

Cons:

The room is rather small and basic, yet it is very clean, and there is no unpleasant odour in the hotel.

2026-08-29 via Nuitee
F
Família viajante_Pt solo_traveller pt
10
Fantástico
Pros:

Recibimos una excelente acogida y tuvieron un trato muy especial y cariñoso con nuestra hija. Fueron muy amables, atentos y dispuestos a atender cualquier petición. Fue realmente una experiencia increíble, desde la comodidad de las habitaciones y la ubicación del hotel hasta los servicios. El desayuno fue maravilloso, tanto por la atención de las señoras como por la oferta gastronómica. La vista de la catedral desde la terraza por la noche, acompañada de una copa de vino, es algo que hay que vivir. ¡Sin duda será nuestro lugar de alojamiento cuando estemos en Toledo!

2026-08-29 via Nuitee
N
negro couple br
8
muito bom o custo beneficio
Pros:

da localização , excelente , a vista do Rooftop a noite é sensacional

Cons:

o café da manhã deixa um pouco a desejar .

2026-08-28 via Nuitee
G
Guadalupe solo_traveller es
9
Pros:

Sobre todo el personal, y la terraza, el desayuno para el precio está bien, y la ubicación magnifica!!

Cons:

En la habitación, me hubiera gustado que hubiera, la nevera del mini bar.

2026-08-28 via Nuitee
L
Luis Miguel couple es
8
Pros:

la ubicacion

Cons:

la dificultad de ir al aparcamiento

2026-08-28 via Nuitee
J
Juanjo couple es
9
2026-08-28 via Nuitee
S
Santiago solo_traveller uy
10
Pros:

El hotel es una construcción de época mantenida (o restaurada) increiblemente. Caminar por sus pasillos ya es una linda experiencia, acorde con la cuiudad, y al entrar a la habitación tenes todo el confort del siglo XXI. Un hotel así en Madrid debe costar x10 el precio.

2026-08-27 via Nuitee
L
LAURENT couple fr
8
Pros:

la proximité du centre ville

Cons:

RAS

2026-08-27 via Nuitee
B
Buczyńska solo_traveller pl
10
Klimatyczny i wygodny hotel, z nadzwyczaj miłą obsługą, a taras widokowy jest dodatkowym bonusem.
Pros:

Lokalizacja jest znakomita, do historycznych i największych atrakcji miasta jest wszędzie blisko. Pokoje są dobrze wyciszone, wieczorami jest w okolicy cicho i spokojnie.

Cons:

Nie dotyczy.

2026-08-26 via Nuitee
K
KYUNGMI solo_traveller kr
10
2026-08-26 via Nuitee
C
camila solo_traveller br
10
2026-08-26 via Nuitee
A
Arnaldo solo_traveller pt
8
Pros:

Funcionários execelentes

Cons:

Por um pouco mais. Davam um pequeno almoço melhor. Mas quem gosta gosta

2026-08-25 via Nuitee
I
Ian couple gb
9
A lovely small Spanish hotel in the heart of Toledo
Pros:

A small typically Spanish hotel right in the heart of Toledo. It didn’t have all the bells and whistles of a large hotel but we weren’t looking for this. What it did have were very friendly and helpful staff, a lovely breakfast, comfortable rooms and amazing location

Cons:

Nothing

2026-08-25 via Nuitee
J
Jose solo_traveller es
10
La terraza es espectacular tiene unas vistas muy bonitas
Pros:

La ubicación y lo bonito que es

Cons:

La entrada al parking pero bueno no fue para tanto

2026-08-25 via Nuitee
R
Rodrigue couple fr
6
2026-08-25 via Nuitee
G
García Chamorro solo_traveller es
8
2026-08-24 via Nuitee
J
james solo_traveller gb
8
Quaint old hotel
Pros:

Nice location in the old town.
riad style property that is obviously very old.
Close to the main areas especially the cathedral.
Great staff really friendly.
The roof top area was very pleasant

Cons:

There was no bar on site or restaurant and breakfast could have been better

2026-08-24 via Nuitee
C
Christoph solo_traveller ch
8
2026-08-24 via Nuitee