Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 5781 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
K
Kevin • family_with_children • es
10
2026-10-31 • via Nuitee
I
Isabel • solo_traveller • es
8
2026-10-30 • via Nuitee
M
Mary • couple • nl
10
2026-10-30 • via Nuitee
P
Patricia • couple • ar
9
VOLVERÉ SEGURAMENTE
Pros:

La atención del personal del desayuno.
La decoración en general, muy típica de TOLEDO,
La ubicación a metros de la CATEDRAL

Cons:

La iluminación de la habitación.

2026-10-30 • via Nuitee
C
Cristina • family_with_children • es
10
Pros:

La ubicación La amabilidad del personal y el desayuno

2026-10-30 • via Nuitee
A
Alexandr Milichovský • family_with_children • cz
10
Pros:

Vzdálenost od centra, interiér jako v muzeu.

Cons:

Na podzim chladněji i na pokoji.

2026-10-29 • via Nuitee
P
Pattison • couple • us
10
Pros:

We stayed at this hotel two years ago and were delighted to find that there was a room availble on our one night stay in Toldeo this year. Both times we especialy enjoyed the rooftop terrace, where we enjoyed a glass of wine on the final night of our trip before heading back to Madrid and the flight home.

2026-10-29 • via Nuitee
V
VICENTE • family_with_children • es
10
Pros:

Su ubicación, la amabilidad del personal, la limpieza.

Cons:

Falta de existencia de planchas, no tiene restaurantealgunos detalles en el baño(grifo,cisterna, parrilla para secar las toallas no funcionaba

2026-10-29 • via Nuitee
T
TeresaGP85 • solo_traveller • es
10
2026-10-29 • via Nuitee
P
Paul • couple • us
10
Beautiful hotel close to everything.
Pros:

It was a very cool old hotel in a great old town location. The staff was wonderful

2026-10-29 • via Nuitee
V
VERONICA • family_with_children • uy
10
Muy recomendable
Pros:

Personal muy amable
Instalaciones cómodas
Buena ubicación
Limpieza excepcional
Desayuno clásico pero exquisito

Cons:

Nada negativo
Todo impecable

2026-10-29 • via Nuitee
A
Ana Jesus • couple • es
10
Pros:

Muy buena ubicación, en el centro de Toledo. Camas cómodas, muy limpio y el todo el personal del hotel muy amables y siempre ayudando. Tienen parking. Yo tenía miedo el no poder llegar hasta allí con mi coche, un ford kuga vignale, por el tamaño y no tuve problema. Te ayudan a entrar y a salir del parking y las calles son muy estrechas pero pasa bien. Solo hay una calle más estrecha por la que tuve que plegar los espejos retrovisores pero haciendo eso pasaba bien. Si te manejas bien con el coche no hay problema.

Cons:

El hotel de 10. No tengo ninguna pega. Por decir algo, la calle esa estrecha por la que tenía que pasar a la salida pero despacito pasa bien

2026-10-28 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-10-28 • via Nuitee
M
Moreira • family_with_children • br
10
Pros:

Hotel lindo! Excelente localização, quarto confortável e funcionários muito educados. Há um terraço no topo do hotel onde pode admirar a vista da cidade. A noite é ainda mais incrível pela iluminação

2026-10-28 • via Nuitee
V
Victoria • couple • au
9
Great base in Toledo
Pros:

Great location in the old town, the cathedral and lots of restaurants nearby and walking distance to all the local sights.

2026-10-27 • via Nuitee
J
John • couple • gb
8
Great hotel lovely city
Pros:

Great location for seeing the old city of Toledo. Staff very friendly… good breakfast

Cons:

Although the hotel had car parking available, it too some difficult manoeuvring to get into it. The streets,as warned by the hotel,are also very narrow and quite difficult to drive along

2026-10-27 • via Nuitee
W
Wilfried • couple • de
10
Wenn wir noch einmal nach Toledo kommen, werden wir wieder hier einchecken!
Pros:

Super Lage, freundliches Personal und super Dachterrasse!

Cons:

Das Frühstück hätte durchaus etwas teurer und besser sein können.

2026-10-27 • via Nuitee
M
Myriam • couple • fr
10
Pros:

La vue et l’emplacement
Le personnel très aimable

2026-10-26 • via Nuitee
C
CAROLINA • couple • es
10
2026-10-26 • via Nuitee
C
Cesar • family_with_children • co
10
2026-10-26 • via Nuitee