Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Central location
Cons:
Room size might be small
Noise from neighboring rooms

Categories

Cleanliness
8.78
Reviews indicate the hotel is very clean and well-maintained.
Service
9.25
The staff are often described as very friendly and attentive.
Location
9.29
Multiple reviews praise the central location and accessibility.
Room Quality
8.24
Some comments about small room size and noise imply mixed sentiments.
Amenities
8.77
Amenities are generally appreciated, though specific mentions are limited.
Value for Money
8.73
Several reviews suggest good quality for price, though some minor complaints noted.
Food and Beverage
8.98
The breakfast quality received positive feedback, adding to overall satisfaction.
Overall Experience
9.15
Guests report positive stays overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:33

Property Description

Historic Charm
Experience the magic of staying in a beautifully restored 15th-century building just steps away from Toledo Cathedral. Admire the stunning cathedral views from our roof terrace and enjoy the unique blend of history and modern comfort.

Elegant Rooms
Indulge in our air-conditioned rooms, each thoughtfully designed with a desk, TV, and private bathroom. Some rooms boast ornate wooden ceilings and original medieval palace paintings, while others offer private balconies for a touch of luxury.

Convenient Location
With a 24-hour reception and luggage storage, Hotel Santa Isabel ensures a seamless stay. Explore Plaza de Zocodover and Toledo's vibrant shopping district, both a short stroll away. Book now for an unforgettable experience in Toledo.

Important information:

Parking for motorbikes is available for EUR 7 per day. Please note that parking for both cars and motorbikes can only be confirmed on the day of arrival. Please contact the property from 09:00 to confirm.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5507 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
J
jill solo_traveller gb
10
Stunning Toledo
Pros:

This hotel is stunning, situated in the Casco Viejo, it felt as though we were a part of the UNESCO World Heritage site. The terrace overlooked the historic former capital of Spain. The staff were amazing! So helpful, and breakfast was delicious and cheap. This was our favourite hotel of our tour! A gem for history buffs and great value for money.

Cons:

We loved everything.

2026-05-30 via Nuitee
M
MAITE solo_traveller es
9
Pros:

Todo estupendo, un sitio bonito en buena ubicación y con limpieza perfecta

Cons:

No es un error del hotel pero al estar situado en pleno casco histórico es cierto que para salir con el coche hay una zona muuuuy estrecha (1,90 m de ancho maximo), para que se tenga en cuenta antes de subir el coche al hotel porque es complicado

2026-05-30 via Nuitee
L
Lacroix solo_traveller be
8
Pros:

Hôtel tb situé, mais hard pour s’y rendre!

2026-05-30 via Nuitee
P
Pisani solo_traveller ar
10
Pros:

10 puntos

Cons:

Nada. Todo ok

2026-05-30 via Nuitee
B
Bruna solo_traveller br
10
2026-05-30 via Nuitee
Y
YOLANDA solo_traveller es
9
Pros:

Habitación. Tranquilidad. Limpieza. Amabilidad del personal del desayuno.y por supuesto de Juanjo todo un profesional

Cons:

Nada. Ojalá pudiera haberme quedado más

2026-05-30 via Nuitee
M
Mikhail couple de
9
2026-05-29 via Nuitee
A
Alicia I. couple es
8
Pros:

Todo bien. El desayuno adecuado. Las chicas que sirven el desayuno, muy atentas y simpáticas. Destacar también, la simpatía de la recepcionista.
Tienen una terraza muy coqueta y con unas vistas espectaculares. Sin duda repetiremos.

2026-05-29 via Nuitee
A
Aswathy couple es
9
2026-05-29 via Nuitee
J
JEAN NOEL solo_traveller fr
9
2026-05-29 via Nuitee
A
Arnaldo solo_traveller pr
10
2026-05-29 via Nuitee
G
Garcia solo_traveller es
10
Pros:

Lugar céntrico, super limpio, tranquilo,y el personal muy agradable

Cons:

Las calles para acceder al hotel, muy estrechas para pasar con el coche,

2026-05-29 via Nuitee
E
Emilio couple es
9
Excelente
Pros:

Atención de personal
La belleza del conjunto del hotel
Las preciosas vistas

Cons:

La habitación era un ático y me di más de un golpe en la cabeza

2026-05-29 via Nuitee
N
Nancy solo_traveller us
10
Pros:

The Hotel is located close to cathedral on a narrow street so very convenient for site seeing. The building is unique and fascinating. The room air-conditioning is effective.The staff are friendly and helpful.

2026-05-29 via Nuitee
J
Joe Tracey solo_traveller ca
10
Pros:

Soo close to everything!! And reasonable parking so nice and close!

Cons:

The very narrow streets to get to hotel if driving!

2026-05-29 via Nuitee
R
Renze en Linda solo_traveller nl
9
Hotel in centrum met grandioos uitzicht van dakterras
Pros:

Het uitzicht van het dakterras op de stad.
De ligging van het hotel. Aanwezigheid van een Airco. En parkeergelegenheid. Vriendelijk personeel. Mooi oud gebouw.

2026-05-29 via Nuitee
L
Luciano couple br
9
Pros:

Tudo muito limpo e dentro do centro histórico. Retornando ficarei novamente no Hotel Santa Isabel

2026-05-28 via Nuitee
K
Keith couple au
9
2026-05-28 via Nuitee
M
Mario solo_traveller br
10
Toledo Explendido
Pros:

Excelente localização, colaboradores bem receptivos, estacionamento no local, hotel lindo👏👏👏

Cons:

difícil não gostar, simplesmente maravilhoso.

2026-05-28 via Nuitee
J
Jose solo_traveller es
10
Pros:

Muy buena ubicación

2026-05-28 via Nuitee