Grupotel Amapola

Hotels
Grupotel
8.5 (2033 reviews)
C/ Circuit del Llac, 49 , Playa de Muro , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent service
Good location
Great food
Cons:
Noise from adjacent hotel
Limited storage in rooms

Categories

Cleanliness
8.14
Pěkný, čistý hotel, but some reviews noted the need for more storage.
Service
9.11
El trato del personal fue excelente, especialmente de Aitana y Pepito.
Location
8.65
Nice hotel with decent facilities near to the beach.
Room Quality
8.1
La chambre était spacieuse, but some noted noise issues and minor storage problems.
Amenities
8.13
Decent facilities provided, but some feedback on the noise from nearby entertainment.
Value for Money
8.59
Relacion CALIDAD/PRECIO perfecta.
Food and Beverage
8.64
The buffet was well-rated, breakfasts were praised.
Overall Experience
8.61
Overall stay experience was positively viewed with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:19

Property Description

Scenic Location and Family-Friendly Atmosphere
Located next to a lake and a short distance from the beach, our hotel offers a picturesque setting for a relaxing getaway with your loved ones.

Exciting Activities for All Ages
From a refreshing outdoor pool and tennis court to a children's playground and mini-golf course, there are plenty of activities to keep everyone entertained throughout the day.

Comfortable Rooms with Stunning Views
Unwind in our smartly decorated rooms, each featuring a private balcony with views of the serene lake or the lush park, ensuring a peaceful stay for all guests.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at our hotel now and create unforgettable memories with your family!

Important information:

Please note that for dinner, formal attire is required. Male guests are required to wear a long-sleeved shirt and long trousers in the restaurant.

When booking 5 rooms or more, different policies and additional supplements may apply.When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2033 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Alexis couple ch
7
Pros:

Blisko plaży, raczej spokojna okolica, w hotelu raczej przebywają starsze osoby, więc jest cicho i można się zrelaksować

Cons:

Dosyć stare wyposażenie

2026-05-16 via Nuitee
D
David solo_traveller es
6
Aceptable para breve estancia con el objetivo de pasar más tiempo fuera que dentro de la habitación
Pros:

la amabilidad del personal de recepción así como la facilidad para aparcar dado que está en una zona tranquila un poquito apartada de la carretera principal

Cons:

habitación muy pequeña que además estaba sobrecargada por lo que era incómoda para moverse, con una iluminación pobre. el desayuno es muy básico, típico de hotel de playa (abundante pero poca calidad)

2026-05-15 via Nuitee
S
SUSANA solo_traveller es
8
2026-05-15 via Nuitee
L
lluc couple es
8
Pros:

Tot era molt agradable, les instal·lacions, els treballadors, me sentit molt a gust

Cons:

El que menos m'ha agradat, va ser que teniam tot inclos i el dia que feiem el check-out no ens varen deixar dinar al hotel

2026-05-15 via Nuitee
M
Michael solo_traveller fr
2
Pros:

Emplacement proche de la plage

Cons:

Chambre basic, bruit centre vacances juste en face jusqu'à 23h et plus, petite salle de bain.
Pas de grand lit, lit double vraiment pas terrible.

2026-05-15 via Nuitee
A
Alexandre couple pt
8
O staff é a alma do hotel.
Pros:

O ponto mais forte deste hotel foram sem dúvida os seus colaboradores/staff, em especial o Sr. Franco do restaurante e a Aitana da recepção, ambos tornaram a nossa estadia especial com a sua atenção e disponibilidade acima da média. A comida era ok e o quarto apesar de pequeno servia as necessidades com uma cama bastante confortável. Num dia que infelizmente tive um problema de saúde a equipa foi prestável e guardou-nos um prato de comida para almoçar. A vista para o lago foi incrível e havia sempre por perto onde deixar o carro de forma segura e gratuita. O Grupotel no geral tem vários hotéis na região o que nos permitiu ter algumas coisas para ver/fazer extra, recebidos sempre com muito carinho e amabilidade.

Cons:

A comida era ok, mas através dos comentários esperávamos algo mais diverso, como por exemplo no dia do tema asiático haver sushi. Estando a chover, o hotel poderia ter criado algumas atividades indoor para entreter os hospedes. Paredes dos quartos finas, ouvia-se bastante os quartos ao lado.

2026-05-14 via Nuitee
P
Peter solo_traveller ch
8
Es war insgesamt sehr gut. Schlaf prima auch wegen gutem Bett
Pros:

Gute Ausstattung des Zimmers, ruhige Lage

Viele Dinge wie Minigolf, Spielgeräte

Cons:

Zimmer etwas klein

Rezeption : nichts wie Kaffee, Wasser

2026-05-14 via Nuitee
B
Beatriz couple pt
6
Descanso com razoável qualidade preço
Pros:

Limpeza quarto e localização

Cons:

Alguns empregados rudes e instalações mais antigas

2026-05-13 via Nuitee
W
Wencke solo_traveller de
10
Ich komme gerne wieder, danke für den tollen Aufenthalt
Pros:

Sehr sauberes Hotel/Zimmer, freundliches Personal und tolles Frühstück

Cons:

Das Abendessen war nicht ganz warm unter den Wärmelampen, aber super lecker, danke an die Küche

2026-05-13 via Nuitee
H
Hoxhaj solo_traveller ch
8
2026-05-12 via Nuitee
V
Veronica couple pt
9
2026-05-11 via Nuitee
A
Anna couple pl
4
Pros:

The hotel itself was clean, the breakfast offered a wide variety of food, and the location was quiet and away from the crowds.

Cons:

Unfortunately, our overall experience was disappointing because of repeated disturbances during the night.

One night there was a lot of noise in the hallway, and early in the morning someone in the room next to ours was vomiting very loudly. We reported it to the reception in the morning, but the only response we received was “sorry” and that we should report it next time while it is happening.

The following night, after 11 p.m., someone was knocking on our door and trying to open it by pulling the handle. We reported this to reception as well and again only heard “sorry.” In the end, we were the ones who suggested changing rooms, although I believe the hotel staff should have offered this themselves after repeated incidents.

It’s a shame, because we chose this hotel based on its very good reviews and expected a peaceful stay, but instead we left tired and disappointed.

2026-05-11 via Nuitee
R
Ramón family_with_children es
10
Un hotel que superó todas nuestras expectativas.
Pros:

TODO. A destacar la amabilidad de todos los empleados siempre muy atentos, la limpieza del hotel es impoluta, la comida muy buena. Volveremos sin ninguna duda. Un hotel que ha superado con creces todas nuestras expectativas.

2026-05-10 via Nuitee
P
Pilar Garcia del Puerto couple es
10
Pros:

Todo en general, el hotel está súper limpio, tiene todas las comodidades necesarias, buena relación calidad-precio

Cons:

Que en la habitación la cama no fuera grande de matrimonio, eran dos camas pequeñas juntas.

2026-05-10 via Nuitee
S
Sandro Slomski solo_traveller de
8
2026-05-10 via Nuitee
A
Angelica couple es
10
Calidad precio increíble
Pros:

Me encantó todo

2026-05-08 via Nuitee
P
Patrick solo_traveller de
8
Pros:

Tolle Lage, 500m zur nächsten Bushaltestelle, 600m zum Strand, 200m zum nächsten Supermarkt. Schöne ruhige Lage am See

2026-05-08 via Nuitee
J
Joana Barara solo_traveller pt
9
Pros:

Conforto, pequeno-almoco e jantar

2026-05-07 via Nuitee
J
José solo_traveller pt
10
Pros:

Preço qualidade, acima da média.
Boa variedade nas refeições e bem saborosas.

Cons:

Os colchões das camas são um pouco duros.

2026-05-07 via Nuitee
P
Pavel extended_group ee
7
overall was okey
Pros:

breakfast and dinner were good. The staff was friendly.

Cons:

pillow was horrible. A loud noise every evening from nearby property; stupid songs

2026-05-06 via Nuitee