Moorings Hotel

Hotels
7.5 (3045 reviews)
Banavie , Fort William , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
5.08
Negative sentiments from reviews regarding dirtiness and unkempt conditions.
Service
9.05
Staff were described as friendly, helpful, and attentive.
Location
9.09
Repeated mention of the excellent location by multiple reviews.
Room Quality
7.04
Rooms were spacious with good views, but some issues noted in reviews.
Amenities
7.07
Basic amenities offered but some improvements needed.
Value for Money
7.03
Pricing noted as reasonable, but some felt it did not match the quality.
Food and Beverage
8.08
Food quality was praised, though minor complaints surfaced.
Overall Experience
7.55
Mixed overall experience, with many positive highlights but some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Panoramic Views of Ben Nevis and Aonach Mor
Experience breathtaking views of the majestic Ben Nevis and Aonach Mor from the comfort of your room. Wake up to the beauty of the Scottish Highlands right outside your window.

Dining Options at Moorings Cafe Bistro
Indulge in a culinary journey at Moorings Cafe Bistro, offering delicious meals throughout the day. Enjoy your dining experience with a backdrop of stunning views and a cozy atmosphere.

Convenient Amenities and Free Parking
Relax and unwind knowing that free WiFi, satellite TV, and tea/coffee facilities are at your disposal. With free parking available, explore Fort William and its surroundings hassle-free.

Book your stay at Moorings Hotel and immerse yourself in the natural beauty and warm hospitality of the Scottish Highlands.

Important information:

Pets can be accommodated in standard rooms only for a surcharge. Please advise the property in advance using the Special Requests section when booking.

Please note there is no elevator in the hotel. Help with luggage can be provided for guests.

Please contact the property for further information.

Please note that pets are not allowed in the Family Room.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.5
Based on 3045 reviews
Cleanliness: 5.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.55
F
Francesco • couple • bg
7
Pros:

Nice location

Cons:

Value for money

2026-10-13 • via Nuitee
C
Chris • solo_traveller • gb
9
Excellent. I can't really add anything else.
Pros:

The hotel is excellent and the staff are very friendly. What makes it extra special is that they remember your name which makes you feel 'at home'. and you start to speak to them as if you have known them for a while. I booked for 4 nights and extended this by a further 3. The location of the hotel is one of its strong points. You can easily walk to Fort William and hike part of the West Highland Way up the Caledonian Canal. I walked all the way to Achnacarry and the Clan Cameron museum, but it's great for touring also. If you're a Harry Potter fan, the steam train passes multiple times a day (when in season) but personally to me it will always be The Jacobite. I have stayed a numerous 'highland' hotels and all feel 'tired' in some respects, it's the nature of the business and the climate they operate in. However, The Moorings Hotel doesn't feel tired.
The breakfast is great and has a decent selection and the evening meals are worth the money and plentiful - definitely try the the Sticky toffee pudding.
I will have no hesitation in staying here again and as mentioned before it really is now my 'go to' hotel when in the Highlands. I have had numerous rooms over the years and all are fine.

Cons:

The top car park is easily filled especially when vans use them. Obviously these spaces are are fist come first served but to me, it would make sense for any larger vehicles to use the lower car park.

2026-10-13 • via Nuitee
S
Sabela • solo_traveller • es
9
Pros:

The room was a good size and comfortable, and was cosily decorated. I particularly liked the bathroom (I pay a lot of attention to that sort of thing), as it was spacious and looked newly refurbished. The staff were very friendly.

Cons:

There’s no lift (which wasn’t a problem for me as I can carry my suitcase, but other people might well take that into account) and it isn’t very well soundproofed.

2026-10-12 • via Nuitee
E
Elaine • solo_traveller • gb
7
Great location, just a bit worn
Pros:

Location was great next to the canal and Ben Nevis.

Cons:

Quite tired and grubby inside in the communial areas. Our bedroom window frame had complete rotted out, collapsed and would not shut properly. We were too scared to try and close it incase the whole thing fell out!

2026-10-10 • via Nuitee
W
William • couple • gb
4
This is not a four star hotel. Facilities very old & used. Very overpriced. Would not recommend or s
Pros:

Breakfast apparently wasn’t included so had to pay extra for it. It was ok
Staff were pleasant

Cons:

Room needed updating. . Bathroom tiles dirty, shower pressure non existent, dirty, old shower curtain. Chair in bedroom had large stain on the seat?? Bed very uncomfortable.

2026-10-10 • via Nuitee
C
Celine • couple • nl
3
Onprettig
Pros:

De gastheer die ons welkom heette

Cons:

Vreselijk slecht voor de prijs/kwaliteit verhouding. Een klein en slecht bed, gedateerde kamer, smoezelige badkamer, en het eten was niet lekker. Bij het ontbijt moest je je aanmelden, hebben een tijd staan wachten tot er iemand kwam. Er kwam niemand dus dachten we, dan gaan we maar alvast zitten en betalen we nadien bij het uitchecken. Er kwam een personeelslid op ons afgestormd en nog voor we gekookt water konden pakken voor thee, moesten we afrekenen. Onvriendelijk!

2026-10-09 • via Nuitee
B
Bethany • solo_traveller • vi
8
Pros:

I greatly appreciate the accessible bathroom. The staff were very welcoming and helpful

Cons:

Room #1, the accessible room, needs new painting. And it is noisy. A strip under the door may help to reduce the noise.

2026-10-09 • via Nuitee
J
Jens • couple • dk
7
2026-10-08 • via Nuitee
W
William • couple • gb
8
Great food, friendly staff and excellent location.
Pros:

Friendly staff, great food at dinner and breakfast and great location for dog walking along the canal

Cons:

Nothing we didn’t like.

2026-10-07 • via Nuitee
L
luke • family_with_children • gb
9
Pros:

location right next to neptune steps, lots of parking

Cons:

staff spread thin

2026-09-19 • via Nuitee
M
Margaret Susan • solo_traveller • gb
8
2026-09-19 • via Nuitee
S
Sumaia • solo_traveller • gb
1
Bad experience
Pros:

Location

Cons:

Very disappointing stay – serious room and cleanliness issues

Unfortunately, our stay at The Moorings Hotel was very disappointing.

1. The room door would not lock properly. We reported this to reception immediately after checking in. The receptionist said someone would come and fix it, but nobody came.
2. We had to slam/close the door around 20–25 times before it would finally lock.
3. On the second day, I went out and returned to find that the room door was unlocked/open, which was extremely concerning from a security point of view.
4. The room was not properly clean and the overall condition felt poorly maintained.
5. In the bathroom, the toilet roll holder was broken. Given the condition of the bathroom, we were also left wondering whether someone had entered the room.
6. Overall, the hotel and furnishings look very old and in need of significant maintenance and refurbishment.
7. On the second night, we reported the door problem again. This time, reception moved us to another room. However, the replacement room was smaller, including a smaller bathroom, which did not feel like a satisfactory solution.
8. There was also a very unpleasant smell throughout the hotel, which made the stay uncomfortable.
9. Even the toilet near the restaurant was extremely dirty and had no soap, which is unacceptable for a hotel.

The only positive aspect was the location. The hotel is in a beautiful area, with a good location outside Fort William, approximately 5–6 miles away.

Unfortunately, the location alone could not make up for the security concerns, cleanliness issues, unpleasant smell and poor maintenance we experienced. Based on our stay, I would not recommend this hotel unless these issues are addressed.

2026-09-18 • via Nuitee
V
V • couple • fr
9
Emplacement idéal à côté des marches de Neptune
Pros:

Grande chambre propre, cosie, calme et spacieuse avec des fauteuils confortables.
Le personnel a été charmant malgré notre arrivée tardive le soir. Il nous a aidé à monter les valises et a été aux petits soins le lendemain au petit déjeuner.
Hôtel au pied des marches de Neptune. On peut aussi voir passer le train Jacobite et sa locomotive à vapeur à 50m.
Joli jardin

Cons:

Le prix est un peu élevé.

2026-09-18 • via Nuitee
A
Anne • extended_group • gb
8
Pros:

Had a good evening meal
The setting is beautiful loved seeing Neptunes Steps
Had a good evening walk up the canal

2026-09-18 • via Nuitee
A
Angela • solo_traveller • gb
6
Expensive and not worth it.....
Pros:

This hotel for one night was expensive - however, the hotel did not meet the expectations met for such a price. The evening meal was ok and breakfast again was ok but there was nothing special about this hotel except the location. The room was clean and bed were comfortable.

2026-09-17 • via Nuitee
S
sarah • couple • au
4
Pros:

Breakfast was ok, shower pressure was excellent.

Cons:

A lot of money is needed to get this hotel out of another decade, a lot of the furniture and carpets are “tired”. Expected a room with a view( looking at the photos on the internet). Electrical tagging was out of date .

2026-09-17 • via Nuitee
J
James • solo_traveller • gb
6
2026-09-15 • via Nuitee
K
Karen • extended_group • au
6
Great location for the canal. Nice food. Hotel is tired and needs a refresh.
Pros:

We chose the hotel for the great location right on the canal and by the train station as we were starting a barge trip from there. This was perfect. We had dinner one night in the restaurant, which was good quality and there was lots of choice. Rooms were very clean. It was a short taxi ride into Fort William for access to shops, pubs and nice cafes.

Cons:

Much of the hotel is tired and needs refurbishing. The bedrooms and beds are quite old which impacts the comfort level. Bathrooms are very old fashioned and in need of upgrading. The staff varied with some being very pleasant and helpful to others being cold, sharp and unhelpful.

2026-09-15 • via Nuitee
P
Pawsey • couple • gb
8
Good location food good staff friendly and met our expectations
Pros:

Location superb
Staff very attentive and so friendly
Had evening meal good selection on menu
Food presented well and good portions
Breakfast had the full English great

2026-09-15 • via Nuitee
J
Jens • solo_traveller • de
4
Würde ich nicht noch einmal buchen
Pros:

Die Lage

Cons:

Alles ist in die Jahre gekommen, müsste dringend renoviert werden. Im Bad Schimmel am Fenster, aus der Dusche kommt minimal warmes Wasser. Das Restaurant im neuen Anbau ist Ok

2026-09-14 • via Nuitee