Castletown Hotel

Hotels
8.5 (1373 reviews)
Main Street, Castletown , Castletown , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Minor cleanliness issues
Some maintenance needed

Categories

Cleanliness
7.89
Most reviews mention cleanliness positively, but some issues noted.
Service
8.86
Staff were very friendly, helpful, and accommodating.
Location
8.9
Convenient location for travelers, especially for ferry access.
Room Quality
8.35
Rooms were generally clean and comfortable, with some minor issues.
Amenities
7.88
Standard amenities for this hotel tier, with some great breakfast options.
Value for Money
8.84
Guests felt they received excellent value for the price paid.
Food and Beverage
8.89
Breakfast and dinner options received high praise from guests.
Overall Experience
8.36
Overall satisfaction is high with minor niggles noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:24

Property Description

Convenient Location
Located in the heart of Castletown, our family-run hotel offers easy access to Thurso, Wick, and the Castle of Mey. Just minutes away from Dunnet Bay, it is the ideal spot for surfing and fishing enthusiasts. Additionally, being in close proximity to all 3 Orkney ferry ports makes traveling a breeze.

Comfortable Accommodation
Unwind in our cozy rooms after a day of exploration. Enjoy the complimentary Wi-Fi and take advantage of our free parking facilities. Indulge in delicious home-cooked meals that are sure to satisfy your cravings.

Warm Hospitality
Experience the warmth of our hospitality as we cater to all your needs during your stay. From attentive service to comfortable amenities, we strive to make your visit memorable. Book your stay at the Castletown Hotel today and create unforgettable memories.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1373 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
P
Paul couple gb
9
Comfortable room, friendly staff and good breakfast
Pros:

Comfortable room, friendly staff and good breakfast

Cons:

Not much in the area but that goes for many places in the region

2026-03-26 via Nuitee
W
Wazeeha solo_traveller gb
9
Pros:

The staff were so friendly and efficient.
The room was lovely and the breakfast was absolutely wonderful.

2026-03-24 via Nuitee
J
James couple gb
10
2026-03-24 via Nuitee
S
Stefano couple it
8
Pros:

Hotel centrale e staff che è stato sempre disponibile

2026-03-24 via Nuitee
G
Gaynor couple au
10
Wonderful breakfast and comfortable stay! Great value!
Pros:

The room was comfortable, the bed was a great size, dinner was great and the breakfast was amazing!
Great value!
Fabulous walk to the waterfront:)

Cons:

All great!

2026-03-23 via Nuitee
P
Philippe couple ch
10
Pros:

Sehr nettes Personal und gutes Essen

2026-03-23 via Nuitee
S
Samantha couple gb
10
Great food, lovely room, friendly staff
Pros:

Friendly and welcoming. We love staying here.

Cons:

We love it here

2026-03-22 via Nuitee
J
Juliette couple nl
9
Goede overnachting!
Pros:

Goede prijs-kwaliteitverhouding, goede en erg lekkere diner opties! Ze houden goed rekening met allergieën. Personeel wat super vriendelijk en kamer was schoon! Ontbijt was lekker!

2026-03-21 via Nuitee
D
Derek extended_group gb
7
Fantastic staff and food. Bedroom needs upgrading
Pros:

Staff were exceptional - friendly and helpful. Dinners and breakfasts were also excellent. Good location and carpark

Cons:

Room I was allocated was very small. Single bed, no chair to sit on until I requested one (but brought very quickly). Bathroom was very small and early on second day the rather poor shower was only running cold.

2026-03-21 via Nuitee
F
Fiona couple nz
10
A great location for heading to the top of mainland UK
Pros:

The old building is cute. Staff were friendly and helpful. We also had dinner at the hotel and serving staff were lovely.
This was a perfect place to stay to head up to Dunnet's Head the next morning (and visit the gin distillery on the way).

2026-03-20 via Nuitee
J
Jackson extended_group gb
9
Pleasent stay
Pros:

Breakfast good, location good

Cons:

no issues to report

2026-03-19 via Nuitee
D
Darren solo_traveller gb
8
Pros:

Staff were great

Cons:

My room was very noisy next to the road

2026-03-19 via Nuitee
B
Bruno couple fr
9
Bonne étape
Pros:

Dîner du soir copieux et bon
Établissement calme

Cons:

Un petit sourire de la part du personnel permettrait de rehausser la note

2026-03-19 via Nuitee
J
Jackson couple gb
9
Nice and Pleasant two week stay - no issues
Pros:

Breakfast was Good and the location was perfect

Cons:

all good

2026-03-19 via Nuitee
H
HRN TRACTORS.COM solo_traveller gb
9
2026-03-17 via Nuitee
G
Gillian couple gb
9
Confortable, convenient with personal touches
Pros:

The breakfast was excellent with a good choice of fresh fruit, yoghurts, breakfast bars, pastries and the full cooked breakfast

2026-03-14 via Nuitee
R
Raymond couple gb
10
Pros:

Staff was immaculate

Cons:

Nothing

2026-03-14 via Nuitee
A
Alison solo_traveller gb
8
2026-03-13 via Nuitee
D
Donna couple gb
9
2026-03-12 via Nuitee
C
Christopher solo_traveller gb
9
Great value, good breakfast, easy for parking.
2026-03-10 via Nuitee