Castletown Hotel

Hotels
8.5 (1420 reviews)
Main Street, Castletown , Castletown , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Minor cleanliness issues
Some maintenance needed

Categories

Cleanliness
7.89
Most reviews mention cleanliness positively, but some issues noted.
Service
8.86
Staff were very friendly, helpful, and accommodating.
Location
8.9
Convenient location for travelers, especially for ferry access.
Room Quality
8.35
Rooms were generally clean and comfortable, with some minor issues.
Amenities
7.88
Standard amenities for this hotel tier, with some great breakfast options.
Value for Money
8.84
Guests felt they received excellent value for the price paid.
Food and Beverage
8.89
Breakfast and dinner options received high praise from guests.
Overall Experience
8.36
Overall satisfaction is high with minor niggles noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:24

Property Description

Convenient Location
Located in the heart of Castletown, our family-run hotel offers easy access to Thurso, Wick, and the Castle of Mey. Just minutes away from Dunnet Bay, it is the ideal spot for surfing and fishing enthusiasts. Additionally, being in close proximity to all 3 Orkney ferry ports makes traveling a breeze.

Comfortable Accommodation
Unwind in our cozy rooms after a day of exploration. Enjoy the complimentary Wi-Fi and take advantage of our free parking facilities. Indulge in delicious home-cooked meals that are sure to satisfy your cravings.

Warm Hospitality
Experience the warmth of our hospitality as we cater to all your needs during your stay. From attentive service to comfortable amenities, we strive to make your visit memorable. Book your stay at the Castletown Hotel today and create unforgettable memories.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1420 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
M
Maximilian • solo_traveller • de
8
2026-04-18 • via Nuitee
B
Bianca • couple • nl
8
Perfecte uitvalsbasis voor een aantal dagen Caithness
Pros:

Het eten!!! Zeer goed verzorgd ontbijt en een mooie uitgebreide menukaart in het restaurant. Tevens lekkere ruime bedden 😀

Cons:

Ambiance kan beter

2026-04-18 • via Nuitee
A
Anne • extended_group • gb
10
2026-04-17 • via Nuitee
G
Grace • couple • gb
7
Convenient stop over for scrabster ferry and very reasonably priced
Pros:

Staff are polite, helpful and friendly

Cons:

Bed soft. Room small

2026-04-17 • via Nuitee
M
Margaret • solo_traveller • gb
10
Pros:

Handy location, beautiful place to stay, excellent food, friendly staff.

2026-04-12 • via Nuitee
M
Marga • family_with_children • es
8
Pros:

Las instalaciones están muy limpias. El personal muy amable y el desayuno fantástico con fruta fresca.

Cons:

Se oye mucho los ventiladores de los baños de las otras habitaciones.

2026-04-12 • via Nuitee
J
Jan • solo_traveller • si
9
2026-04-11 • via Nuitee
N
Nicholas • couple • gb
8
2026-04-10 • via Nuitee
G
Grant • solo_traveller • gb
7
2026-04-10 • via Nuitee
L
Liutauras • family_with_children • lt
7
2026-04-10 • via Nuitee
T
Toni • couple • es
9
Bon hotel!
Pros:

L'esmorzar molt complet i el personal amable.

Cons:

El bany no estava massa net.

2026-04-09 • via Nuitee
M
my26 • couple • gb
8
Pros:

Lovely stay great food and lovely staff would definitely recommend this hotel really dog friendly

Cons:

My only complaint was the shower found it difficult to turn cold water tap on and trying to get the right temperature.

2026-04-09 • via Nuitee
J
julie • couple • gb
9
2026-04-08 • via Nuitee
I
Ian • couple • gb
7
Pleasant Staff, good food, clean neat and tidy.
Pros:

Food and Dining area excellent,
Room was clean

Cons:

Bed was hard and uncomfortable,
Walls thin, could person in next room snoring.

2026-04-08 • via Nuitee
M
Michael • solo_traveller • gb
9
Recommend on location, accommodation, breakfast, friendly & professional Staff... Thank you...
Pros:

Great & Many thanks... 🤩

2026-04-08 • via Nuitee
A
Alison • couple • gb
8
Return of the 1 nighters
Pros:

Excellent location for our return ferry to Orkney. The staff are welcoming and an excellent choice for breakfast.

2026-04-06 • via Nuitee
L
Lipke • couple • gb
9
Pobyt był bardzo przyjemny
2026-04-06 • via Nuitee
T
Todeschini • couple • gb
9
Really great for Easter break
Pros:

Everything was really great !
Great location and clean !

Cons:

Maybe the air-conditioning from the bathroom, really noisy ,but is a detail

All the road are in roadworks so just be careful :)

2026-04-05 • via Nuitee
G
Gfeller • family_with_children • us
10
Pros:

The food was fantastic. The staff awsome and the location perfect

2026-04-04 • via Nuitee
D
David • couple • gb
7
2026-04-04 • via Nuitee