Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Small rooms
Lack of elevator

Categories

Cleanliness
8.71
Generally well-maintained but some reviews mention issues like small bathrooms.
Service
9.38
Numerous reviews highlight friendly, helpful staff.
Location
9.22
Conveniently located near attractions.
Room Quality
8.37
Some guests find rooms small, but overall comfortable.
Amenities
8.7
Features like bicycle storage and charming common areas are appreciated.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Excellent breakfast options with wide choices.
Overall Experience
8.98
Positive overall with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:46

Property Description

Historic Charm and Modern Comfort
This 16th and 17th-century hotel in Arles offers a warm and friendly setting with 28 comfortable, air-conditioned guest rooms equipped with satellite television.

Beautiful Patios and Art Gallery
The Hotel du Musée features 2 lovely patios for enjoying breakfast or drinks, as well as hosting contemporary art exhibitions in its art gallery showcasing works by various artists.

Ideal Location in Arles
Located in the historic part of Arles, this former mansion is the perfect base to explore the city's art and history in the heart of Provence. Convenient public parking is available nearby.

Experience the historic charm and artistic ambiance of Arles at Hotel du Musée. Book your stay now!

Important information:

Please note that this hotel has no elevator.

If you plan to arrive after 20:00, please inform the hotel in advance.

Please note that there is no private garage at the hotel, no private parking at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 914 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.98
N
Nicoletta • couple • it
6
Struttura che necessita di miglior manutenzione. Rapporto qualità prezzo sproporzionato
Pros:

Camera pulita

Cons:

Camera al secondo piano senza ascensore. Scale rivestite in moquette marrone scuro, tetro e poco igienico

2026-05-15 • via Nuitee
B
Bernhard • couple • ch
9
2026-05-15 • via Nuitee
G
GILBERTO • couple • br
9
Excelente opção
Pros:

Adoramos o hotel, a localização, a cama, a noite de sono, o café da manhã !

2026-05-14 • via Nuitee
A
Alison • solo_traveller • us
7
Pros:

The staff were terrific, the location convenient. Only thing missing was a bath tub!

2026-05-12 • via Nuitee
A
Annick • couple • fr
9
Magnifique hôtel de charme pour un séjour au calme au centre d'Arles.
Pros:

Très bel hôtel familial avec beaucoup de cachet. L'accueil est chaleureux et le personnel fort sympathique.

Cons:

Rien !

2026-05-12 • via Nuitee
C
Cristina • solo_traveller • us
10
Pros:

Very friendly staff. Charming property.

2026-05-12 • via Nuitee
K
Kathleen • couple • us
10
Excellent family run inn with extra space & great personal service!
Pros:

Laurence, her son William & DIL
made us feel so welcome! They suggested restaurants they knew were open on a Sunday & Monday when many were closed.
Their self serve breakfast was delicious with excellent French style scrambled eggs, bacon, homemade breads, croissants, pain de chocolate, other pastries, coffee, tea, juice, fresh fruit salad & you could make your own toast or soft or hard boiled eggs to your preference. It was raining so we ate in the nice inside breakfast room, but the little outdoor courtyard patio is beautiful for breakfast too.
The hotel is old but beautifully kept up. Our tiled bathroom was beautiful with a step in shower, a great drawer for our toiletries & a very nice towel warmer. High ceilinged spacious room, comfortable beds( we had a triple- 1 double & 1 twin) with a kettle for tea or coffee. Plugs with bedside tables for our phones & a desk with more plugs. When it was raining, we hung out reading in the front room with comfy chairs & a couch & had great travel conversation with another family on their way to Paris. When the rain let up we headed out.

Cons:

Not handicapped accessible. There are some stairs. A very few in the lobby & again in the breakfast room. If you can’t do any stairs, this isn’t for you. It was fine for us. I had requested ground floor as my sister didn’t want stairs. I don’t think they have any ground floor rooms. We ended up with first floor which is 1 flight up in Europe. But she did fine with the 1 flight & William carried our suitcases up & down for arrival & departure.

2026-05-11 • via Nuitee
R
ronan • couple • fr
10
2026-05-10 • via Nuitee
P
Paul Eugen • couple • ch
9
A beautiful place to stay
Pros:

Very friendly people in the hotel. Our room was spacy, with a good bathroom. Breakfast was great with a good selection of food. The hotel is close to the nearby Arena.

2026-05-09 • via Nuitee
B
BRIGITTE • couple • fr
8
Peut mieux faire....
Pros:

Très bien situé à proximité de la gare et du centre ville ; excellent petit déjeuner ; accueil sympathique. Chambre agréable.

Cons:

Salle de bain et wc minuscules. On n'est pas dans un camping car!! D'autre part, la moquette de l'escalier principal mériterait un bon coup de shampoing. Dommage !!

2026-05-08 • via Nuitee
A
Alain • couple • fr
8
2026-05-08 • via Nuitee
E
Emmanuelle • family_with_children • fr
10
2026-05-08 • via Nuitee
A
Andrew and Charlotte • couple • gb
10
2026-05-06 • via Nuitee
H
Holley • couple • us
10
Lovely boutique hotel in the beautiful city of Arles.
Pros:

Central location, fabulous staff, home made flan for breakfast, great court yard dinning. Family owned very engaging.

2026-05-06 • via Nuitee
S
Schulz • couple • us
10
Lovely, peaceful, conveniently located to city center
Pros:

The courtyards are beautiful with flowers and floral scents

Cons:

When it rained the steps are slippery

2026-05-04 • via Nuitee
C
Coleman • solo_traveller • us
8
Pros:

Beautiful plantings and nice colorful rooms.

Cons:

Many stairs to navigate without railings.

2026-05-03 • via Nuitee
P
Petra • extended_group • se
8
Historisk plats, charmig och vacker stad, provencalsk och camargue-kultur
Pros:

Centralt i Arles

2026-05-02 • via Nuitee
T
T • solo_traveller • ca
10
A Gem in Arles
Pros:

It was just whst we hoped for in an old heritage property. Gracious hosts, good location, a delicious breakfast, modern bathroom and an extremely comfortable bed. We couldn't have asked for more.

Cons:

Our only complaint was that the hot breakfast items ran out too soon and weren't replenished. There was still lots of choice, but the early risers got the bacon.

2026-05-01 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

It was a very pretty period building and the rooms were nice. The bed was comfortable. The breakfast was great too. The staff was friendly.

Cons:

It was on a nice little cobblestone street. We had a car, but the parking spots at the end of the road were always full. We ended up parking about a 12 minute walk away, but it was a pretty walk. Charming location if you don’t have a car.

2026-05-01 • via Nuitee
H
Helene • solo_traveller • fr
7
Pros:

Excellente literie, propreté, calme et personnel efficace

Cons:

Chambre trés petite, pas la place pour poser un tapis de yoga
Gobelet en carton pour le café et une seule dosette de Nescafé... un peu cheap pour un 3***

2026-04-30 • via Nuitee