Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Small rooms
Lack of elevator

Categories

Cleanliness
8.71
Generally well-maintained but some reviews mention issues like small bathrooms.
Service
9.38
Numerous reviews highlight friendly, helpful staff.
Location
9.22
Conveniently located near attractions.
Room Quality
8.37
Some guests find rooms small, but overall comfortable.
Amenities
8.7
Features like bicycle storage and charming common areas are appreciated.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Excellent breakfast options with wide choices.
Overall Experience
8.98
Positive overall with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:46

Property Description

Historic Charm and Modern Comfort
This 16th and 17th-century hotel in Arles offers a warm and friendly setting with 28 comfortable, air-conditioned guest rooms equipped with satellite television.

Beautiful Patios and Art Gallery
The Hotel du Musée features 2 lovely patios for enjoying breakfast or drinks, as well as hosting contemporary art exhibitions in its art gallery showcasing works by various artists.

Ideal Location in Arles
Located in the historic part of Arles, this former mansion is the perfect base to explore the city's art and history in the heart of Provence. Convenient public parking is available nearby.

Experience the historic charm and artistic ambiance of Arles at Hotel du Musée. Book your stay now!

Important information:

Please note that this hotel has no elevator.

If you plan to arrive after 20:00, please inform the hotel in advance.

Please note that there is no private garage at the hotel, no private parking at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 943 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.98
B
Bente couple dk
10
Fint ophold også selv om det regnede😊
Pros:

Fin og rolig beliggenhed - flot gammel bygning. Skøn morgenmad i hyggelige omgivelser både inde og ude.

2026-06-06 via Nuitee
G
Giovanni couple it
9
Eccezionale
Pros:

Posizione perfetta in centro su una a via tranquillissima
Bellissimo il giardino interno dove viene servita la prima colazione e nel pomeriggio sedersi all’ombra e riposarsi dopo il giro in città

Cons:

Nulla
Tutto perfetto

2026-06-04 via Nuitee
M
Maria couple es
10
2026-06-04 via Nuitee
A
Alison couple gb
9
Superb ! A truly lovely hotel .
Pros:

This was truly a wonderful find ! We had a lovely room looking over the courtyard and the rooftops of Arles . The room was very spacious and comfortable with a nice bathroom . The courtyards where we had breakfast each day and sat in the evenings over a drink are peaceful and beautiful . hotel is run by a family who went out of their way to help - our room was up on the top floor and there’s no lift but one of the young men carried my luggage up on arrival . When my husband’s arrival was delayed due to transport problems they kept the front door open until he arrived . The location is excellent too - within easy walking distance of all the main sights and the lovely little streets full of tempting shops !
We loved this place and will definitely stay here again if we return to Arles .

Cons:

It would have been nice to have real glasses in the room rather than paper cups but this wasn’t a big deal !

2026-06-04 via Nuitee
R
RYUICHI extended_group jp
9
とても落ち着けるホテルです。
Pros:

アルルの旧市街に溶け込んだ建物が魅力的で花が咲き誇る中庭が素敵でした。
ロケーションも良く、おすすめのホテルです。

Cons:

エレベーターがないことくらいです。

2026-06-01 via Nuitee
M
Molly extended_group us
10
2026-05-31 via Nuitee
A
Andreas extended_group de
10
Guter Ausgangspunkt für eine Woche in der westlichen Provence
2026-05-31 via Nuitee
E
Emma couple gb
10
A superb base from which to explore Arles and the region.
Pros:

Friendly staff. Comfortable room with charming decor. Excellent breakfast enjoyed in pretty courtyard.

2026-05-30 via Nuitee
C
CHRISTIAN couple fr
10
Séjour très agréable. Nous recommandons cet hôtel sans hésitation.
Pros:

L'hôtel est très bien situé, au calme.
Nous avons fait toutes les visites à pied. La proximité avec les lieux culturels nous permettait de faire un repos dans l'après-midi.
L'hôtel a plein de charme et nous avons apprécié la salle de douche très moderne et confortable.
L'accueil est sympathique.
Si nous devions nous rendre à nouveau à Arles, c'est cet hôtel que nous choisirions.

Cons:

RIEN

2026-05-30 via Nuitee
A
Andy solo_traveller gb
9
Nice people and location
Pros:

Excellent breakfast and courtyard

Cons:

Lights up the stairs

2026-05-28 via Nuitee
A
Andrea couple au
5
It was really disappointing. We booked the room months ago and were looking forward to it.
Pros:

They took our bags up two flights of stairs.
The breakfast was great.

Cons:

We were given a room that was supposed to look onto a courtyard. It was at the back of the hotel on the 2nd floor (no lift) and looked at the wall and roof opposite.
When I complained, the owner told me if I didn’t like it, I could leave. It was a long weekend so there was no way we could find another room.
The room was small and the WIFI was terrible.

2026-05-28 via Nuitee
S
Sanford extended_group us
10
My second stay and a perfect place to enjoy the city
Pros:

Actually my second visit here. Great location. All of the sights in the city were just steps away. The accommodations are comfortable and quiet. I can’t say more about the nice people who own and run the property.

2026-05-28 via Nuitee
T
Takashi solo_traveller jp
10
またアルルに行く機会があれば宿泊したです。
Pros:

朝食、ロケーション、特にスタッフの方のサービスが良かった。
荷物紛失の相談に乗ってくれて、駅員に見せるフランス語のレターも作成してくれたとても助かりました。
おかげで荷物を回収することができました。

Cons:

シャワー室が狭くてお湯の出が弱かった。

2026-05-28 via Nuitee
F
Franklin extended_group us
9
2026-05-27 via Nuitee
J
JBVoltaero couple us
7
2026-05-27 via Nuitee
俊治 couple jp
10
2026-05-27 via Nuitee
M
Montserrat couple es
9
Estancia agradable .
Pros:

La terraza del desayuno es muy agradable. Las habitaciones bien

Cons:

En general todo bien. No está exactamente en el centro , a 10 min a pie

2026-05-27 via Nuitee
D
Denise extended_group ca
10
Exceeded our expectations
Pros:

What a beautiful hotel! It exceeded our expectations. The whole hotel was clean, well organized, our room was super clean. The breakfast was amazing, every morning. The hotel is located in a very quiet area of town, the AC in the room was efficient and ultra quiet. The bed was extremely comfortable, firm but not too firm. Just perfect. I had wonderful sleeps here. The hotel used to be a home for a wealthy family, it has been tactfully remodelled with high end products, faucets, showers, floors, and bathroom tiles. The courtyard is gorgeous, with a massive rose bush, honeysuckles climbing up the walls and other beautiful plants. I can't really rave enough about this place, so lovely. The staff were all wonderful and friendly. Our french is not great, but everyone there was either very patient in explaining things to us or spoke English with us graciously. Arles in general is a beautiful town, with so much to see. The hotel was in walking distance to museums, Roman ruins of all sorts, restaurants, bars and shopping. Excellent hotel and I'm already recommending it to all my friends and family!

Cons:

Nothing really.

2026-05-26 via Nuitee
T
Thomas solo_traveller be
7
2026-05-26 via Nuitee
J
Joao Ireneo Joffily solo_traveller br
9
2026-05-26 via Nuitee