Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and efficient staff
Cons:
Restaurant food quality
Some rooms need modernization

Categories

Cleanliness
8.8
Reviews mention cleanliness positively, indicating a well-maintained environment.
Service
9.3
Consistently praised for staff friendliness and efficiency across various reviews.
Location
9
Frequent positive remarks about the central location and convenience.
Room Quality
8.5
Some comments indicate rooms are somewhat dated and require modernizing.
Amenities
8.6
Generally positive feedback, but some concerns about the spa and other amenities.
Value for Money
8.8
Good value highlighted in several reviews, particularly regarding location and services.
Food and Beverage
8.3
Mixed feedback; while the breakfast is appreciated, the restaurant received lower ratings.
Overall Experience
9.1
Overall sentiment suggests a very enjoyable stay with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:43

Property Description

Historic Charm and Modern Comforts
Experience the perfect blend of history and luxury at our completely refurbished Hapsburg-era residence in the heart of Arco's old town. Immerse yourself in the rich tradition of the past while enjoying modern amenities like satellite TV, free WiFi, and a rejuvenating spa center with a sauna, Turkish bath, and hot tub.

Culinary Delights
Indulge in a gastronomic journey at our Sissi restaurant, where our professional staff serves up delectable homemade pasta, authentic Italian dishes, and local cuisine. Let your taste buds savor the flavors of Arco in every bite.

Outdoor Adventures Await
Unleash your adventurous spirit with our prime location for mountain biking tours and climbing trails. Explore the breathtaking landscapes surrounding Lake Garda and create unforgettable memories in the great outdoors.

Book now for an unforgettable stay at our historic yet modern hotel in Arco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 9 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1321 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.1
X
Xia • family_with_children • cn
9
2026-06-06 • via Nuitee
L
Laursen • solo_traveller • dk
5
Pros:

Facaderne er pæne

Cons:

Maden både aften og morgen var langt under forventningen. Personalet mangler begejstring i deres arbejde

2026-06-05 • via Nuitee
J
Joseliene • extended_group • fr
10
2026-06-04 • via Nuitee
D
Daniela • couple • it
8
2026-05-31 • via Nuitee
J
jiří • solo_traveller • cz
9
Pros:

Všude čisto, ochota, okolí

Cons:

Vše ok

2026-05-27 • via Nuitee
J
Josef • couple • at
10
2026-05-26 • via Nuitee
A
Alan • solo_traveller • gb
8
Worth the money
Pros:

Location and staff

Cons:

No air con

2026-05-25 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-05-25 • via Nuitee
G
Giovanni • couple • it
9
2026-05-25 • via Nuitee
B
Beat • couple • ch
7
Hotel Infrastruktur ist gut, Personal sollte dringend geschult werden, da arrogant und unfreundlich
Pros:

grosses Zimmer und grosses Bad
Lage gut Fussdistanz zum Zentrum
Frühstück ok
Parkplatz vor dem Haus und in der Tiefgarage

Cons:

Personal sehr arrogant
Kellner Frühstück geht nicht auf Kundenwünsche ein und dutzt die Gäste
Rezeption hochnäsig und vermutlich nie für Job ausgebildet worden
Safe in Zimmer im Schrank auf dem Fussboden, nur bedienbar wenn man auf den Fussboden liegt
Lärmpegel hoch bis 24 Uhr und ab 6:30; zentral gesteuerte Klimaanlage war nicht eingestellt, somit war offene Fenster erforderlich

2026-05-24 • via Nuitee
L
Laura • solo_traveller • fi
9
Pros:

Staff was so kind, grazie one more time

Cons:

It was quite noisy in the night time and I couldn't sleep that well

2026-05-17 • via Nuitee
M
Marco • solo_traveller • it
8
2026-05-17 • via Nuitee
M
Maria Cristina • couple • it
8
Ottimo
Pros:

Ottima posizione proprio a due passi dal centro.
Stanza grande e bagno molto ampio.
Colazione varia e abbondante.
Personale cordiale.

2026-05-11 • via Nuitee
P
PAOLO • solo_traveller • fr
10
Pros:

Posizione eccezionale, pulizia, garage coperto. Come di consueto il servizio e la cordialità dello staff. Buon ristorante, ottima la prima colazione.
Sempre consigliato per un soggiorno ad Arco e dintorni.

Cons:

Nulla da segnalare

2026-05-09 • via Nuitee
N
Niki • extended_group • at
10
Pros:

Frühstück super und Lage TOP

2026-05-07 • via Nuitee
R
roger • solo_traveller • de
9
2026-05-07 • via Nuitee
C
Christopher • solo_traveller • de
7
2026-05-06 • via Nuitee
A
Angela • couple • it
10
Siamo stati molto bene!!
Pros:

La posizione vicina al centro e la cordialità dello staff

2026-05-04 • via Nuitee
P
Phuong • solo_traveller • de
9
Pros:

Alles war gut

Cons:

Das Zimmer war für 4 Personen klein

2026-05-04 • via Nuitee
I
ivan • solo_traveller • it
9
2026-05-03 • via Nuitee