Hotel Esperanza

Hotels
8.3 (948 reviews)
Via dell'Inferno 3 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 948 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
S
Sabrina • solo_traveller • it
9
Pros:

Tutto

Cons:

Letto scomodo

2026-03-28 • via Nuitee
J
jose carlos • family_with_children • es
6
2026-03-27 • via Nuitee
V
VADER D. • family_with_children • de
10
Pros:

Very good location. The staff was amazing . Especially the receptionist was very helpful

2026-03-27 • via Nuitee
S
SisArry • family_with_children • it
9
Pros:

accoglienza, pulizia , posizione, prezzo

Cons:

accesso un po difficoltoso tramite scale

2026-03-27 • via Nuitee
S
Samia • solo_traveller • us
10
2026-03-27 • via Nuitee
F
Francoise • family_with_children • fr
10
2026-03-25 • via Nuitee
E
Elena • family_with_children • it
8
2026-03-24 • via Nuitee
M
MARIANNA • extended_group • hu
8
Jól éreztem magam, szívesen ajánlom másoknak is ezt a szállást.
Pros:

Kedves, barátságos és segítőkész személyzet. Tisztaság mindenütt. A szállás elhelyezkedése ideális, közel a vasútállomáshoz, a látnivalókhoz, élelmiszerbolthoz.

Cons:

Az asztal elég kicsi volt, a radiátor nem működött, a légkondicionálót használtuk fűtésre, ami viszont búg, és nehéz volt tőle aludni.

2026-03-23 • via Nuitee
M
Matteo • couple • it
9
Consigliato
Pros:

Lo staff è stato super cordiale e gentile. La struttura era in ottima posizione, in una stradina tranquilla ma al tempo stesso vicino al centro. La stanza grande, comoda, pulita con un bel bagno con doccia. Ottimo rapporto qualità prezzo

Cons:

L'unica pecca è che le pareti della stanza non sono molto insonorizzate, per cui si possono sentire altri clienti nei corridoi se fanno rumore (dalle finestre invece non arrivava rumore, essendo che la struttura è in una via tranquilla)

2026-03-22 • via Nuitee
E
Ethel • couple • ca
8
2026-03-21 • via Nuitee
E
Elisabeta • extended_group • al
10
Pros:

Perfect location and helpful staff. The receptionist was incredibly kind and gave us amazing local recommendations for bars, restaurants, and attractions, it felt like a personalized mini guide to the city. His tips really made our trip better. Highly recommend!

2026-03-20 • via Nuitee
B
Bianca • extended_group • br
9
2026-03-20 • via Nuitee
V
Vincci • family_with_children • ca
8
2026-03-18 • via Nuitee
A
Arianna • extended_group • it
6
2026-03-17 • via Nuitee
C
Carla • couple • it
10
2026-03-13 • via Nuitee
F
Francisca • family_with_children • es
8
Pros:

Bien situado

Cons:

No hay ascensor, no recuerdo si lo avisaban pero había muchas escaleras y para algunas personas puede ser un inconveniente. El baño es muy estrecho.

2026-03-08 • via Nuitee
M
Mathis • solo_traveller • fr
9
Très bon rapport qualité prix !
Pros:

L’accueil et la proximité de l’hôtel par rapports aux monuments !

Cons:

On entends pas mal les bruits dans les escaliers et des chambres voisines

2026-03-07 • via Nuitee
M
McGleenan • family_with_children • ie
8
2026-03-07 • via Nuitee
T
Tetiana • extended_group • pl
10
Pros:

Замечательное расположение, от вокзала 6 минут, до центра близко,все в пешей доступности. Завтраков в отеле нет,но на соседней улице есть отличное кафе My Bakery с завтраками(его нам посоветовали в отеле). Номер был чистый, кровати удобные, лифта нет, туалет-душевая чистые, в номере даже была жидкость от комаров, было тепло,грели батареи(мы были в конце февраля). Рецепция работает с 8 до 20, мы заехали в 22:30 без проблем, ключи были возле входной двери в ячейке с кодом. Рекомендую.

Cons:

Слышно,если кто-то ходит в коридоре по лестнице,но это было только раз,а в остальное время у нас было тихо

2026-03-06 • via Nuitee
M
Mauro • family_with_children • ar
10
2026-03-05 • via Nuitee