Hotel Esperanza

Hotels
8.3 (1052 reviews)
Via dell'Inferno 3 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1052 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
Z
Zahra • solo_traveller • gb
8
Pros:

The location was excellent.

Cons:

Our room was on the third floor. If you have heavy luggage or mobility issues, note that there are many stairs.

2026-06-04 • via Nuitee
S
Sara • couple • de
6
Das Hotel ist in einer super zentralen Lage, aber unser Zimmer hatte Wasser und Schimmelflecken an der Decke. Für ein Ho
Pros:

Die Lage und das Personal

Cons:

Schimmel an der Decke und so starker Chlor Geruch vom putzen im Bad, dass man Kopfschmerzen bekommen hat

2026-06-04 • via Nuitee
T
Tanya • couple • de
10
Pros:

Amazingly central and yet quiet. The reception was very kind!

2026-06-02 • via Nuitee
D
Daraba • couple • be
9
Pros:

Localizare bună, foarte aproape de centru și de gară.
Am ajuns mai devreme decât ora de check in, în ideea de a ne lăsa bagajele. Am fost întâmpinați de domnul de la recepție, foarte amabil, care ne-a oferit cafea și cateva sugestii de localuri bune în oraș, și spre surprinderea noastră am primit camera mai devreme de ora checkinului, cu aproximativ 2 ore jumătate înainte.
Camera era curată, dotată cu toate cele necesare sejurului, iar aerul condiționat deja pornit a fost un plus pentru noi, având în vedere că era deja foarte cald afară.

Cons:

Singurul lucru care i-ar putea deranja pe unii turiști este faptul că hotelul nu are lift. Noi am avut camera la etajul 3 și urcatul scărilor nu a fost așa mare problemă.

2026-06-01 • via Nuitee
A
Andrea • family_with_children • de
7
2026-05-29 • via Nuitee
P
Pamela • couple • us
9
2026-05-27 • via Nuitee
V
Viviana • solo_traveller • it
7
Pros:

Centralissima

2026-05-26 • via Nuitee
J
Joana • couple • pt
8
Localização ideal para conhecer as atrações históricas de Florença
Pros:

A localização é excelente, o quarto sossegado e com boa dimensão.

Cons:

Sem pontos negativos. A casa de banho é pequena mas o quarto é bem grande.

2026-05-26 • via Nuitee
R
Ronald • solo_traveller • us
8
Pros:

Aldo at the front is absolutely the BEST! He is 5 star and will give above and beyond for everything from booking you a taxi to stellar dinner recommendations. Aldo and the hotel location are what make this hotel worth the stay. Hands down!

Cons:

2 star accommodations.

2026-05-24 • via Nuitee
F
Fabiola • solo_traveller • it
8
2026-05-24 • via Nuitee
C
Charis • solo_traveller • gr
10
2026-05-21 • via Nuitee
S
Sonia • family_with_children • pt
9
O hotel ideal no lugar ideal.
Pros:

Adorei a localização, perto de tudo a pé. A simpatia e a disponibilidade dos funcionários, no caso o Sr. Aldo. O quarto tinha água, chá e café de cortesia. As camas confortáveis e dimensões suficientes, no nosso até havia uma varanda com uma mesinha, onde se estava muito bem. Estando a falar de um hotel de 2 estrelas, está ótimo. No meu caso foi sem pequeno almoço, como tal não posso falar sobre essa parte.

Cons:

Alerto só para o facto de não haver elevador, para quem estiver dificuldades de mobilidade, não recomendo.

2026-05-20 • via Nuitee
D
Daniela • family_with_children • it
9
Torneremo sicuramente
Pros:

Un due stelle centralissimo. Tutto è a 5 minuti a piedi. Il ragazzo alla reception gentilissimo ci ha dato suggerimenti per la ns visita. Quando ho comunicato che viaggiavo con mia madre anziana mi hanno fatto un upgrade gratuito per una stanza al primo piano invece che al terzo. Camera tripla grande, bagno grandissimo con doccia altrettanto grande. materassi molto comodi. tutto benissimo. torneremo

Cons:

nulla

2026-05-18 • via Nuitee
G
Gerelmaa • couple • ch
10
2026-05-17 • via Nuitee
D
Desamparados • solo_traveller • es
9
Pros:

Fue una sorpresa la terraza aunque no pudimos utilizarla porque llovía

Cons:

Las escaleras muy empinadas pero es un mal menor

2026-05-17 • via Nuitee
E
Etienne • solo_traveller • fr
3
Peut mieux faire
Pros:

Proche du centre ville. Chambre spacieuse

Cons:

Insonorisation inexistante ( espace visible sous la porte) locaux commun qui raisonne, la ventilation de la salle de bain très bruyante, manque de finition dans la salle de bain,
Lit double qui se sépare en deux. Ménage non fait le lendemain

2026-05-16 • via Nuitee
M
Mary • solo_traveller • ie
8
Pros:

Location was perfect, about 5 mins walk to Piazza de Republic. Staff were very pleasant & helpful especially Aldo. Clean towels everyday when requested.

2026-05-15 • via Nuitee
C
Celia • couple • es
8
Pros:

La ubicación en una zona perfecta y la atención del personal, aparte de poder dejar las maletas un rato después del check out.

2026-05-12 • via Nuitee
J
JEFF • solo_traveller • no
7
2026-05-10 • via Nuitee
E
Erika • extended_group • us
10
Would highly recommend
Pros:

All was great staff was super nice

2026-05-09 • via Nuitee