Hotel Esperanza

Hotels
8.3 (948 reviews)
Via dell'Inferno 3 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 948 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
X
Xiaoyun • family_with_children • cn
10
非常棒。
Pros:

服务员态度很好，帮我们拿很重的行李，还很详细的介绍了周边景点，路程距离和美味很好的餐厅。

2026-02-14 • via Nuitee
F
Fabienne • solo_traveller • fr
10
Emplacement idéal, accueil chaleureux
Pros:

Tout le personnel vous réserve un accueil chaleureux et attentionné.
L'hôtel est très propre, la literie est de qualité.
L'emplacement est idéal, tout est 5/10 mn à pied.
La ruelle est calme.
Je vous recommande vivement cet hôtel.

Cons:

Rien

2026-02-14 • via Nuitee
P
Paola • solo_traveller • it
8
Pros:

Posizione perfetta: centrale e, trattandosi di una stradina, di assoluta tranquillità. Nelle vicinanze trattorie di tutti i tipi, ma anche un market non lontano.
Apprezzabile l'attenzione al 'green', anche nei prodotti per l'igiene.

Cons:

La camera era veramente piccolina. Pure il bagno piccolino, anche se pulito e dotato di tutto il necessario. Scale (segnalate nella descrizione) piuttosto ripide.

2026-02-14 • via Nuitee
R
Ruben • couple • es
7
2026-02-14 • via Nuitee
A
Asada • solo_traveller • jp
10
2026-02-13 • via Nuitee
B
Beyzanur • couple • tr
8
2026-02-13 • via Nuitee
J
Juan Facundo • couple • ar
8
Pros:

Si, muy buena ubicación.

Cons:

Algo incómodo la falta de ascensor.

2026-02-12 • via Nuitee
E
Ester • family_with_children • es
9
Súper céntrico
2026-02-11 • via Nuitee
V
Vladislav • solo_traveller • am
8
2026-02-09 • via Nuitee
N
NICOLAS GASTON • extended_group • ar
7
Pros:

Ubicación y atención del recepcionista

Cons:

La almohada y la cama

2026-02-09 • via Nuitee
M
Miriam • family_with_children • es
10
Pros:

Ubicación y lo amable de los recepcionistas, incluso nos subió el chico las mochilas cuando estuvo la habitación lista

Cons:

La única pega es que no tiene ascensor, y las escaleras son bastante empinadas. La mampara de la ducha estaba rota y pusieron una cortina.

2026-02-08 • via Nuitee
S
Sydney • solo_traveller • us
10
Pros:

The staff were super friendly and helped me haul my luggage up and down three flights of stairs. Great location and quiet street!

2026-01-31 • via Nuitee
E
Emanuela • extended_group • it
8
2026-01-30 • via Nuitee
M
Marco • family_with_children • it
7
Cons:

Colazione la mattina

2026-01-26 • via Nuitee
M
MARIO • couple • it
8
2026-01-26 • via Nuitee
R
Raffaella • family_with_children • it
8
Pros:

La cortesia e disponibilità di chi ci ha accolto. La posizione centralissima e il silenzio in camera.

Cons:

Non c'è l'ascensore.

2026-01-25 • via Nuitee
G
Gabriela • couple • gb
9
I recommend this hotel, we had a great time.
Pros:

Very nice and clean, they owners very caring! Thank you!!!

Cons:

It was so clean and everything worked well, with a lovely staff so I recommend it.

2026-01-24 • via Nuitee
V
vincenzo • solo_traveller • it
5
Soggiorno per lavoro
Pros:

La posizione

Cons:

Nonostante camera ristrutturata era piccolissima con un bagno pulito ma piccolo difficile a muoversi diciamo che più che camera era uno stanzino e non giustifica quello che ho pagato

2026-01-23 • via Nuitee
P
Pablo • couple • ar
7
2026-01-22 • via Nuitee
F
Filomena • family_with_children • it
9
2026-01-22 • via Nuitee