Hotel Esperanza

Hotels
8.3 (1138 reviews)
Via dell'Inferno 3 , Florence , IT
+39 055 024 1497

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1138 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
D
Debora • family_with_children • it
8
2026-11-07 • via Nuitee
B
Ben Abderrahman Bournassi • family_with_children • es
9
2026-11-06 • via Nuitee
C
christine • couple • fr
10
accueil parfait gentillesse et serviabilité parfaits!!! emplacement de rêve authenticité
Pros:

un endroit incroyable

2026-11-05 • via Nuitee
R
Riccardo • family_with_children • it
8
2026-11-02 • via Nuitee
E
Enrico • extended_group • it
8
Pros:

Posizione ottima, stanze molto carine e ottima pulizia

Cons:

Stanze poco insonorizzate

2026-11-01 • via Nuitee
J
Joana • couple • pt
8
Pros:

Bem localizado.

Cons:

Caro e não tinha pequeno almoço.
Tinha umas escadas íngremes.

2026-11-01 • via Nuitee
M
margaux • couple • fr
8
Emplacement idéal et hôtel agréable
Pros:

Emplacement idéal, on peut tout faire à pieds et quartier sécuritaire
Chambre confortable avec tout le nécessaire, eau, thé et café à notre arrivée. L’attention était très appréciable
Personnel adorable et à disposition

Cons:

Certains équipements un peu vieillissants mais pour simplement dormir c’est largement suffisant
Les escaliers assez raides, personnellement ça ne nous a pas posé problème mais ça peut être un vrai frein

2026-10-31 • via Nuitee
Z
Zmaster1911 • solo_traveller • ch
8
Fantastic central place to stay in.
Pros:

Lovely place. Incredibly central. Manager is a true star. Very attentive to all the needs. Area is so central it's crazy close to everything.

Cons:

Whoever did plastering and tiling needs to be deported from Italy. The attention to detail is non existing. Really shoddy job. It doesn't affect the accommodation but it's not pleasant to the eye and far from Italian quality standards we are all used to.

2026-10-31 • via Nuitee
K
Karen • couple • us
5
2026-10-31 • via Nuitee
J
judit • extended_group • pe
9
Excepcional
Pros:

Limpieza y aire fresco

Cons:

Subir escaleras

2026-10-29 • via Nuitee
A
aiko takeuchi • family_with_children • nl
8
Pros:

駅に近く静か

Cons:

テレビが映りが悪い

2026-10-27 • via Nuitee
J
Juan José • couple • es
7
Pros:

Habitación grande,buena ubicación y personal amable

Cons:

Las camas hacen y el paso de gente por dentro de las instalaciones hacen difícil el descanso…

2026-10-27 • via Nuitee
I
Ivana • family_with_children • at
6
Top Lage mit vielen Mängeln
Pros:

Die Lage war sehr gut und das Personal war sehr nett.

Cons:

Das Zimmer roch muffig, das Bett hat bei jeder Bewegung geknarrt, in der Dusche war Schimmel an den unteren Ecken, die Zimmer sind extrem hellhörig, die Ausstattung ist extrem in die Jahre gekommen und der Spiegel am Schrank war gebrochen.

2026-10-27 • via Nuitee
P
Paolo • extended_group • it
7
Personale gentile, efficiente e disponibile nel dare informazioni
Pros:

La posizione, L'ampiezza della stanza

Cons:

L'illuminazione. In particolare le luci dei comodini. Quella che c'era era veramente fioca

2026-10-26 • via Nuitee
M
Mónika • couple • hu
9
Pros:

Nagyszerű elhelyezkedés, kedves szemèlyzet.

Cons:

Nem számítottam ennyire kicsi, zsúfolt szobára. De egy éjszakára megfelelt.

2026-10-25 • via Nuitee
N
Neringa • family_with_children • ie
9
Pros:

The guy in reception was really nice and helpful. The location of hotel is exceptional. Everything is walking distance. Room was very clean and had everything what we needed.

Cons:

Unfortunately, the walls are not soundproof at all. We could hear almost everything from the room next door.

2026-10-25 • via Nuitee
J
John • family_with_children • gb
8
Pros:

He was close to everything

Cons:

There's no elevator in it!

2026-10-24 • via Nuitee
J
José • family_with_children • pt
9
2026-10-23 • via Nuitee
M
Maria • couple • es
8
BUENO PARA IR A HACER TURISMO
Pros:

Estaba muy bien ubicado, en pleno centro, pero en una calle muy estrecha y sin nada de ruido. Dentro de los precios que hay en Florencia, lo recomendaría si vas a hacer turismo y vas a estar poco tiempo en la habitación.

Cons:

La habitación es muy pequeña. Y, para nosotros no fue un problema, pero hay que subir bastantes escaleras y no hay ascensor.

2026-10-20 • via Nuitee
M
Mitchell • solo_traveller • au
9
Great location, great staff and great experience.
Pros:

Great location!! The staff were very helpful and welcoming.

Cons:

The bathroom is quite small.

2026-10-20 • via Nuitee