Hotel Esperanza

Hotels
8.3 (1117 reviews)
Via dell'Inferno 3 , Florence , it
+39 055 024 1497

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1117 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
M
Mikkel Ridder • couple • dk
8
Rent og god service
Pros:

Rent og praktisk. Sød receptionist.

Cons:

Støj fra de øvrige værelser.

2026-08-08 • via Nuitee
S
Simone • solo_traveller • it
7
Posizione ottima, camere non grandissime ma pulite, ottimo servizio del personale
Pros:

Posizione ottima, servizio eccellente da parte del receptionist Roberto.

2026-08-07 • via Nuitee
Y
Yael • extended_group • us
8
2026-08-06 • via Nuitee
F
fernando • solo_traveller • es
7
Pros:

La ubicación

Cons:

Que no hay recepción a partir de las 20 horas y puedes tener sorpresas con la habitación que te toque. Al no haber nadie, me dieron una llave de una habitación ya ocupada. Un poco frustrante a ciertas horas cuando llegas cansada.

2026-08-06 • via Nuitee
C
cimellaone • solo_traveller • it
8
2026-08-05 • via Nuitee
M
Mafalda • solo_traveller • pt
10
Pros:

O dono era mega simpático e prestável - sempre bem disposto e a oferecer água fresca (um bem impagável no calor de florença). Cama confortável e quarto limpo e central.

Cons:

Nada. Foi ótimo mesmo!

2026-08-04 • via Nuitee
S
Susana • solo_traveller • es
9
Genial trato y ubicación.
Pros:

La ubicación es excelente. Muy céntrico. Puedes ir andando prácticamente a todo. También esta cerca del tren, estación Sta María Novella. Y está al lado de las tiendas caras. Muy limpio. Muy amables. Todos días nos ponían una botella de agua.

Cons:

No hay ascensor pero se ofrecen y ayudan con las maletas.

2026-07-25 • via Nuitee
M
Mariusz • solo_traveller • pl
10
2026-07-24 • via Nuitee
K
Konstantina • family_with_children • gr
10
2026-07-18 • via Nuitee
E
Enrique • solo_traveller • es
9
Excelente ubicación y calidad-precio en Florencia.
Pros:

1) La ubicación: excelente ubicación céntrica en Florencia y muy cerca de la estación de tren de San María Novella, lo que facilita las excursiones desde Florencia.

2) La calle del hotel es tranquila y segura.

3) El personal del hotel es muy amable y atento. Se agradeció el agua de cortesía en plena ola de calor.

4) El aire acondicionado y la nevera de la habitación funciona perfectamente.

5) La habitación es limpia, amplia y parece renovada hace poco.

Cons:

1) El acceso al hotel está marcado por la presencia de escaleras sin ascensor. Esto puede ser relevante para personas con movilidad reducida. Sin embargo, el personal se mostró en todo momento dispuesto a ayudarnos a subir y bajar el equipaje, lo cual se agradece.

2026-07-17 • via Nuitee
I
ilkay • solo_traveller • hu
8
2026-07-17 • via Nuitee
K
Kassandra Daphne • extended_group • mx
8
Buen hotel precio vs beneficio, ubicación excelente!
Pros:

La propiedad tiene una excelente ubicación! El cuarto muy limpio y el personal super amable, incluso nos cuidaron nuestras maletas sin costo extra el día del check-out y volvimos por ellas en la noche.

Cons:

El cuarto era demasiado pequeño para 4 personas, no había lugar para poner las maletas.

2026-07-17 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-07-16 • via Nuitee
C
Cidália • extended_group • pt
10
2026-07-16 • via Nuitee
B
Belloli • solo_traveller • it
10
Pros:

Ottima posizione, ottima pulizia, ottimo personale e zona molto tranquilla.

2026-07-16 • via Nuitee
K
Klara • solo_traveller • de
10
2026-07-16 • via Nuitee
O
Oueslati • couple • fr
8
2026-07-15 • via Nuitee
G
Geraldine • family_with_children • it
9
Camera molto pulita
Pros:

La posizione.

Cons:

Nulla

2026-07-13 • via Nuitee
K
Kleber Cardoso • solo_traveller • br
6
Pros:

Liberdade para entrar e sair, e a proximidade dos pontos turísticos mais relevantes.

Cons:

Falta de elevador.

2026-07-13 • via Nuitee
P
Pavel • solo_traveller • cz
9
2026-07-13 • via Nuitee