Hotel Esperanza

Hotels
8.3 (1138 reviews)
Via dell'Inferno 3 , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No elevator
Noise from other rooms
No breakfast included

Categories

Cleanliness
8.13
Multiple mentions of clean rooms, but some complaints about noise.
Service
8.8
Staff is repeatedly described as cordial and attentive.
Location
9.14
Central location; multiple reviews highlight excellent positioning.
Room Quality
8.09
Some rooms are small and noise from adjacent rooms noted.
Amenities
7.62
No elevator mentioned, which limited some guests’ experience.
Value for Money
8.08
Good value for the area, but lack of breakfast and other amenities noted.
Food and Beverage
8.13
No breakfast provided, but nearby options available.
Overall Experience
8.4
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Central Location in Historic Florence
Hotel Esperanza is nestled in a charming cul de sac in the heart of Florence, a stone's throw away from iconic landmarks such as Florence Cathedral and Ponte Vecchio bridge. Immerse yourself in the rich history and culture of the city with convenience at your doorstep.

Cozy and Functional Rooms
Our en suite rooms are thoughtfully designed for your comfort, featuring essential amenities like air conditioning and modern bathrooms with showers. Enjoy a restful stay in a simple yet welcoming setting after a day of exploring the city.

Personalized Service and Assistance
Located in the vibrant Via dell'Inferno, Hotel Esperanza offers more than just accommodation. Our dedicated owners and staff are always on hand to make your stay memorable and hassle-free. Let us cater to your needs and enhance your experience in Florence.

Experience the charm of Florence with us at Hotel Esperanza. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that the Hotel is on three floors and do not have a elevator. The reception and rooms are located from the first floor.

The reception is closed from 20:00 until 08:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1138 reviews
Cleanliness: 8.13
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.4
A
Alvarez Arroyave extended_group pa
10
Pros:

Muy central y las instalaciones son muy buenas.

Cons:

NA

2026-09-12 via Nuitee
M
Mats solo_traveller se
8
2026-09-10 via Nuitee
U
umemoto couple jp
5
スタッフはとてもいい。
Pros:

ロケーションは凄く良かった。冷房が効きすぎ位に涼しい。

Cons:

洗面所が狭くて物を置くところがない、洗面器が小さいので床に水がこぼれてしまう。

2026-09-10 via Nuitee
D
Daniella family_with_children br
6
O funcionário André é mto eficiente e cordial. Mto atencioso está de parabéns
Pros:

Da localização

Cons:

Muitas escadas e não avisaram isso. Mandaram o e-mail dizendo que precisávamos de um code para entrada após as 20h, pois não teria mais recepção. Chegamos a não sabíamos que tinha esse e-mail!

2026-09-10 via Nuitee
I
IVAN extended_group it
8
2026-09-09 via Nuitee
M
martine couple it
10
Pros:

Staff cordiale e molto disponibile

2026-09-09 via Nuitee
B
Borga couple uy
10
Muy bien ubicado
Pros:

Alojamiento en buen estado y muy bien ubicado

2026-09-08 via Nuitee
A
Ananjay solo_traveller pt
9
Perfect for a short stay.
Pros:

Room and bathroom are super clean. Location is a 10min walk from the main train station. Lots of restaurants and cafes close by. Very close to the main river too to see some great views. The reception staff are the best and answer a lot of questions and help you out in whatever ways you need.

Cons:

Room might be a bit smaller than one might expect. For example. in the bathroom, if you use the wc, your legs hit the bidet since they are so close. In the shower, if you turn around, you might hit the knob of the shower and water temperature or pressure can change. It's not a big issue if you stay only a few nights and spend most of the time exploring the city.

2026-09-06 via Nuitee
T
Tiziana Mannello solo_traveller it
7
Pros:

La gentilezza dello staff e la posizione strategica per visitare la città hanno reso il mio breve soggiorno a Firenze molto pratico e piacevole

2026-09-04 via Nuitee
G
Gundega couple lv
9
2026-09-03 via Nuitee
M
Monica solo_traveller it
10
Pros:

Stanza pulita e accogliente. Posizione centrale e staff disponibile.

2026-09-01 via Nuitee
S
Susanne couple no
10
2026-08-30 via Nuitee
M
Monica solo_traveller it
10
Pros:

Il responsabile che ci ha accolti è una persona squisita

2026-08-30 via Nuitee
M
Maria Jose family_with_children es
9
2026-08-29 via Nuitee
C
Carlos extended_group us
10
Excellent and friendly place plus fantastic location
Pros:

Location and Roberto’s amazing willingness to help at all moments.

Cons:

Nothing

2026-08-28 via Nuitee
H
Hüseyin family_with_children tr
8
Fiyat denge performansı çok iyiydi
Pros:

Otelin konumu çok iyiydi Tren istasyonuna yürüme mesafesinde ve Floransa da gezilecek tüm yerlere her yere yürüme mesafesindeydi. Temizlik iyiydi. Rersepsiyon görevlisi güleryüzlüydü.

Cons:

4 Kişilik bir odada kaldık. Oda 4 kişi için küçük geldi.

2026-08-25 via Nuitee
S
Sylvie couple fr
8
Pros:

La situation , la propreté de la chambre et l’amabilité de l’hôte

Cons:

La chambre était très petite

2026-08-25 via Nuitee
T
Thodoris couple gr
9
Pros:

nice location close to the city center, very helpful stuff, comfortable and clean room

2026-08-25 via Nuitee
A
Alessia extended_group it
8
Perfetto punto di appoggio per visitare comodamente la città
Pros:

La posizione e la cortesia dello staff.

Cons:

Il bagno, nonostante sia moderno e funzionale, risulta avere degli spazi un po' ristretti, soprattutto per poter appoggiare i propri prodotti per la cura personale.

2026-08-23 via Nuitee
L
Leslie solo_traveller us
7
Pros:

It was in a really good location and the room was clean. The staff carried our bags up the stairs for us since there is no elevator and a lot of stairs. Also, the staff here were the first and only people to earn us about what the ZTL zones were so we wouldn't get a ticket.

Cons:

They have my mom am iron to use where the cord was duct taped and some of the wires were exposed. Also, the room was too small for 3 people.

2026-08-20 via Nuitee