Hotel Terminus am Hauptbahnhof & ZOB

Hotels
7.4 (4737 reviews)
Steindamm 5 , Hamburg , DE
+49 40 2803144

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dirty conditions
Poor room maintenance

Categories

Cleanliness
6.54
Room quality was negatively impacted by old furniture and dirty conditions.
Service
8.51
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
7.55
Location is central but noted as being in a neighborhood with safety concerns.
Room Quality
6.5
Rooms were old and poorly maintained with discomfort reported.
Amenities
7.53
Basic amenities available but lacking in modern conveniences such as functional internet.
Value for Money
8.49
Considered a good value given the location and service.
Food and Beverage
7.04
Breakfast offerings were mentioned as limited and potentially overpriced.
Overall Experience
7.01
Mixed experience with positives in service and location, but significant drawbacks in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Convenient Location:
Situated a mere 200 meters from Hamburg's main railway station, the Hotel Terminus am Hauptbahnhof & ZOB offers easy access to transportation hubs and key city attractions.

Comfortable Accommodation:
Experience cozy rooms equipped with cable TV, Wi-Fi, and a complimentary breakfast buffet to kickstart your day.

Nearby Attractions:
Explore the vibrant neighborhood with numerous dining options, the renowned Deutsches Schauspielhaus theatre, and the scenic Außenalster lake just a stone's throw away.

Book your stay now at Hotel Terminus am Hauptbahnhof & ZOB for a memorable Hamburg experience!

Important information:

Please note that although the hotel has an elevator, not all floors are accessible by the elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Location

Guest Reviews

7.4
Based on 4737 reviews
Cleanliness: 6.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 7.01
K
Kristina • couple • se
5
Pros:

Nära stationen.
Trevlig man i receptionen.

2026-10-15 • via Nuitee
J
Jutta • couple • ch
9
Pros:

Zentral gelegen, nähe Hauptbahnhof. Superfreundliches und sehr zuvorkommender Mann an der Rezeption. Gutes und günstiges Frühstück. Zimmer eher klein, aber sauber und zweckmässig eingerichtet.

2026-10-14 • via Nuitee
A
Anders Svanborg • family_with_children • dk
10
Pros:

Lige i centrum

2026-10-14 • via Nuitee
G
Gerhard • solo_traveller • de
7
Praktische Lage. Anstrengende Umgebung.
Pros:

Zentrale Lage. Netter Altbau. Alles etwas in die Jahre gekommen. Aber freundlicher Empfang. Gemächlicher aber funktionierender Lift. Um Sauberkeit ist man spürbar bemüht. Gutes Bett. Gut geschlafen. Nachts kein Straßenlärm dank schalldichter Fenster. Preis/Leistung akzeptabel.

Cons:

Etwas zweifelhaftes sehr belebtes Umfeld Tag wie Nacht direkt vor dem Hotel auf der Straße. Nicht angenehm aber auch nicht wirklich bedrohlich.
Mein Einzelzimmer im 4. Stock war sehr hellhörig zum Nachbarzimmer. Gewöhnungsbedürftig.

2026-10-14 • via Nuitee
A
Arne Kjøller • couple • dk
9
2026-10-14 • via Nuitee
S
Siegrid • solo_traveller • de
7
alles in Ordnung
Pros:

Für den Preis in Ordnung.

Cons:

Bahnhofsnähe, netter Empfang

2026-10-13 • via Nuitee
T
Tonja • family_with_children • de
10
2026-10-13 • via Nuitee
S
Sabine • extended_group • de
8
2026-10-12 • via Nuitee
S
Stephan • extended_group • de
8
2026-10-12 • via Nuitee
H
halil • couple • tr
2
Cons:

Otelin önü güvenli degil hissi veriyor konakladigimiz gun sabaha kadar otel önünde kavga vardi gurultuden uyuyamadik

2026-10-12 • via Nuitee
F
Frank • solo_traveller • de
8
Gute einfache Unterkunft total Zentral es
Pros:

Personal war Spitze!

Cons:

Frühstück könnte Abwechslungsreicher sein!

2026-10-11 • via Nuitee
B
Borg Andersen • solo_traveller • dk
8
2026-10-11 • via Nuitee
K
Klas • solo_traveller • se
6
Pros:

Fräscht rum och bra frukost.

Cons:

Trångt och opraktiska trappor för att nå rummen. Hiss bara till plan mellan våningar.

2026-10-11 • via Nuitee
W
Werner • solo_traveller • fr
7
2026-10-10 • via Nuitee
C
Croitoru • solo_traveller • md
10
2026-10-09 • via Nuitee
T
Thomas Kristoffer • solo_traveller • dk
8
2026-10-08 • via Nuitee
L
Lothar • solo_traveller • de
8
2026-10-08 • via Nuitee
K
Klas • solo_traveller • se
7
2026-10-07 • via Nuitee
N
Nils Göran • solo_traveller • se
8
2026-09-19 • via Nuitee
C
Christine • couple • ch
7
2026-09-17 • via Nuitee