MarSenses Puerto Pollensa Hotel & Spa Adults Only

Hotels
•
MarSenses Hotels
9.1 (483 reviews)
Carretera Formentor, s/n , Port de Pollensa , es

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
High water charges
Limited vegan options

Categories

Cleanliness
8.49
Some reviews mentioned issues with cleanliness and maintenance, such as rusty shower hinges and unkempt staircases.
Service
9.96
The staff was praised for their friendliness and helpfulness throughout the stay.
Location
10
Multiple reviews highlighted the perfect location near the beach and shops.
Room Quality
8.95
Rooms were generally described as spacious and cozy, though some noise issues were reported.
Amenities
8.48
Limited vegan options and issues with water availability during meals were noted, impacting score.
Value for Money
8.94
While the hotel is considered luxury at a good price, the costs of basic amenities like water raised concerns.
Food and Beverage
8.49
Food was generally praised, but the buffet lacked creativity and variety.
Overall Experience
9.47
Many guests expressed a desire to return, indicating a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Luxurious Suites with Modern Amenities
Indulge in the well-equipped and stylish suites at MarSenses Puerto Pollensa Hotel & Spa, featuring modern bathrooms, satellite TV, and exclusive bath amenities.

Relaxation and Convenience
Unwind by the pool, soak up the sun on the terrace, or stroll through the lush garden for a peaceful retreat.

Ideal Location for Exploration
Located near the stunning Cap de Formentor, our hotel offers easy access to breathtaking views and pristine beaches, making it the perfect choice for your next getaway.

Experience luxury and comfort at MarSenses Puerto Pollensa Hotel & Spa. Book now to create unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking more than 5 rooms, different policies and additional supplements may apply.

- The property is located on the 2nd floor in a building with no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 483 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
A
Anthony • couple • gb
9
A wonderful short break in a great location at a resort we visit 2-3 times a year. We normally stay on the Pine Walk but
Pros:

Cleanliness and the size of the suite and amount of outside balcony space (we stayed in J13).

Cons:

Nothing.

2026-05-15 • via Nuitee
B
Brenda • solo_traveller • gb
10
Pros:

The hotel was exceptional in every way. Staff in every area were friendly, professional and very helpful; great service. Rooms were excellent and very spacious. All areas were really clean. Food was fabulous. Hope to return again soon.

2026-05-13 • via Nuitee
C
Christina • couple • gb
10
2026-05-11 • via Nuitee
W
WAYNE • couple • gb
10
It is a superb facility. This is my fourth visit and it never gets tiring. I will be coming back again. It might not be
Pros:

Adults only. Staff are incredibly engaging and helpful. Nothing is too much to ask.
Exceptionally welcoming for returning guests.

Cons:

Cafe con leche gets weak as breakfast goes on.

2026-05-10 • via Nuitee
A
Ann • solo_traveller • gb
9
Staff very helpful and friendly. Came up to expectations. Lovely location with plenty of good bars and restaurants clos
Pros:

Very clean and tidy. Room spacious. Lovely staff. More than helpful.

Cons:

A bit mean with the clean water.

2026-05-07 • via Nuitee
A
Alice • couple • gb
9
2026-05-05 • via Nuitee
J
jose Francisco • couple • es
10
Vacaciones
Pros:

Primera vez “adults only”… y sí, ya lo entiendo 😄
Vacaciones deportivas = piernas cansadas… y luego justo la calma que necesitas.
Nada de caos, solo gente en la misma onda – deporte, relax, spa… y buen rollo.
¿El hotel? Moderno, limpio, bonito – y cuidado hasta el último detalle.
Tenía ese ambiente especial… casi familiar, donde te sientes a gusto desde el primer momento. Y sinceramente, no encontramos nada que mejorar.
El personal… simplemente todo fluía sin que te dieras cuenta.
Comida moderna, ligera y muy rica – y las cenas con ambiente y creatividad.
Gracias por un lugar donde se entrena y se descansa igual de bien 🙏
Volveremos.
Katerina-Jose

Cons:

Todo me gusto, no hay cosa que no me gustara

2026-05-03 • via Nuitee
E
Emilio • couple • es
9
absolutamente fenomenal¡
Pros:

me gusto todo, cena, desayuno, espa, y sobre todo el servicio fueron muy atentos y amables

Cons:

nada

2026-05-03 • via Nuitee
J
Janne • couple • dk
10
Vi kommer gerne igen
Pros:

Roligt og hyggeligt hotel med utrolig lækker mad

Cons:

Den super lækre morgenmad og aftensmad og de dejlige værelser. Super opmærksom personale.

2026-04-25 • via Nuitee
T
Thomas • couple • dk
9
2026-04-25 • via Nuitee
D
Dominik • solo_traveller • de
8
2026-04-24 • via Nuitee
O
Olivier • couple • fr
9
Un merveilleux séjour à Pollença, je recommande
Pros:

Personnel extrêmement serviable et agréable
Hôtel moderne et espace piscine magnifique
Chambre spacieuse et très confortable

Cons:

Salle de fitness 1 appareil de tirage HS à changer

2026-04-23 • via Nuitee
S
Sarah • extended_group • be
8
Pros:

Dichtbij het strand
Vriendelijk personeel
Uitgebreid ontbijt
Na het uitchecken kregen we nog even een kamer om ons om te kleden.

Cons:

Water van de douche schommelde van kokend heet naar ijskoud. Een normale temperatuur regelen ging niet.
Geen toiletborstel op de kamer. Vervelend.

2026-04-20 • via Nuitee
L
Libni • couple • sv
10
Excelente, regresaremos
Pros:

Nos encantó todo. El desayuno y cena buffet superó nuestras expectativas, todo estaba delicioso y también había menú a la carta. Las instalaciones muy lindas también, muy buena ubicación, vistas a las montañas, el staff excelente. En especial Alex, ella nos hizo sentir muy bienvenidos y siempre nos daba las mejores recomendaciones.

2026-04-16 • via Nuitee
M
MARIA REMEDIOS • couple • es
9
Muy buena experiencia
Pros:

La profesionalidad y simpatía del personal.

2026-04-13 • via Nuitee
J
Jaramillo • solo_traveller • es
9
Pros:

En general todo,un gran trato excelente comida y unas instalaciones estupendas

Cons:

Tendré que ir otra vez para encontrar algo 😅

2026-04-12 • via Nuitee
I
Ivett Szabados • couple • hu
10
Pros:

Excellent food, friendly stuff.

2026-04-07 • via Nuitee
C
cano padial • couple • es
10
2026-04-05 • via Nuitee
L
Louise • family_with_children • gb
10
2026-01-19 • via Nuitee
A
Anna Felicitas Florence • extended_group • be
9
Amazing, would visit again!
Pros:

Super friendly and helpful staff! Amazing food, even for eating vegan/vegetarian (naturally still more meaty options, but also some very nice veg ones and you can see that they’re trying). Lovely shower with good water pressure. Great towel service. Smooth communication in English. Easy online check-in and option to rent a car for the next day with the lovely reception team (they call the local car rental for you, you can leave the key with them in the end, multiple parking spaces around the hotel, all super smooth and easy). Everything is very clean. Super close to the beach and all the beach cafes. Cute little supermarket just across the street as well. Definitely would be up for coming back! Gracias por todo!🫶

Cons:

Needed to pay for all drinks extra (also non-alcoholic, like water or green tea), which I didn’t expect (probably missed the details written somewhere

2026-01-19 • via Nuitee