Espahotel Gran Vía

Hotels
8.4 (4571 reviews)
Gran Vía, 65 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Fantastic location
Spacious rooms
Clean and comfortable rooms
Friendly staff
Cons:
Breakfast variety and quality issues
Outdated bathroom facilities
Price increases noted

Categories

Cleanliness
8.33
Several reviews mention the rooms are clean; however, some concerns about outdated facilities impact this rating.
Service
9.1
The staff is frequently described as friendly and helpful, which positively influences the service aspect.
Location
9.04
Repeatedly highlighted for its fantastic location, making it very convenient for exploring.
Room Quality
8.49
Rooms are generally spacious and comfortable, though some issues with older facilities were noted.
Amenities
8.42
While some amenities are appreciated, such as a kitchenette, concerns exist around food variety.
Value for Money
7.78
Mixed reviews on value, with some feeling prices have risen beyond what's justifiable.
Food and Beverage
7.33
Criticisms on the breakfast options and quality led to a lower rating here.
Overall Experience
8.7
Overall positive experiences with minor issues noted, reflecting a solid stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:13

Property Description

Central Location
Located next to Plaza España and within walking distance to major attractions like Puerta del Sol, Espahotel Gran Vía Madrid offers convenience and accessibility for travelers wanting to explore Madrid.

Comfortable Studio Apartments
The studio apartments at Espahotel Gran Via provide a cozy and well-equipped space for guests, featuring amenities such as Wi-Fi, satellite TV, kitchenette, and air conditioning, ensuring a comfortable stay.

Convenient Services
With a 24-hour reception, car rental, laundry services, and room service, Espahotel Gran Vía caters to the needs of its guests, making their stay hassle-free and enjoyable.

Experience the perfect blend of comfort and convenience at Espahotel Gran Vía Madrid. Book now for an unforgettable stay in the heart of Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 1 year old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 4571 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.04
Room Quality: 8.49
Amenities: 8.42
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.7
M
Mustafa family_with_children tr
10
Muhteşem
2026-04-18 via Nuitee
H
Herrera couple cl
10
Superó mis expectativas
Pros:

La amabilidad y disposición de uno de los recepcionistas, no recuerdo su nombre, pero fue el más amable de todos, nos dejó realizar check in por adelantado (por suerte y porque las condiciones se dieron). Ni hablar de la ubicación, es la mejor de todas. Volvería sin dudarlo!

Cons:

Hubo otra persona en recepción que ni siquiera saludaba, pero es un detalle al lado del gran servicio que ofrece el hotel.

2026-04-18 via Nuitee
E
Esteban couple ar
3
No volvería jamás. Buena ubicación. Que feo hotel.
Pros:

Nada, es horrible. Quizás el hotel más feo que conocí en mi vida.

Cons:

Tampoco el acceso, tenían unos andamios sucios desde hace rato en la entrada y bastante incomodo acceder a la recepción y luego habitaciones. Unos ascensores antiguos con olor a viejo. Escaleras en todo momento. Incómodo.

2026-04-18 via Nuitee
E
Enrique solo_traveller cl
8
Muy buen Hotel !!!
Pros:

La habitacion muy buena, sugiero cambiar las alfombras, pero en general muy buena habitación.

Cons:

Las escalas para subir maletas.

2026-04-18 via Nuitee
B
Burcu couple tr
8
2026-04-18 via Nuitee
G
Gustavo Luis extended_group ar
10
Pros:

Me gustó
Volvería sin pensarlo
El personal de
recepción impecable cordialidad y respeto , Hugo y su compañero de la mañana un 10

2026-04-17 via Nuitee
K
Krzysztof couple pl
9
2026-04-17 via Nuitee
M
Marco couple it
9
2026-04-17 via Nuitee
C
CAMILO couple es
6
2026-04-16 via Nuitee
T
Teresa couple sv
8
Confortable
Pros:

Ubicación y comodidad de las camas

Cons:

las Instalaciones , para el acceso a las habitaciones no esta identificado, parece un laberinto, aparentemente está en reconstrucción no podría asegurar si es por eso.No se tiene vista a la ciudad por que tiene vaya publicitaria , pero para descansar está perfecto.

2026-04-16 via Nuitee
M
Milicevic solo_traveller ba
10
2026-04-16 via Nuitee
H
hıncal solo_traveller tr
3
2026-04-15 via Nuitee
E
Emanuel solo_traveller pr
7
Pros:

La ubicación y que los cuartos son grandes

Cons:

El desayuno muy pobre y los pasillos del hotel tenían mal olor.

2026-04-15 via Nuitee
Z
zineb solo_traveller ma
5
Pros:

Location

Cons:

AC was not working properly and when it did it made a lot of noise

2026-04-15 via Nuitee
C
Crespo couple ar
10
Es un hotel para volver
Pros:

Todo

Cons:

Nada

2026-04-15 via Nuitee
R
rita couple it
9
Consigliato
Pros:

Ottima posizione. Staff eccellente e premuroso

Cons:

La moquette

2026-04-15 via Nuitee
S
Serrano family_with_children es
9
Todo muy bien repetiremos siempre que podamos
Pros:

UBICACIÓN VISTAS TRANQUILIDAD

Cons:

NADA

2026-04-14 via Nuitee
C
Cris family_with_children co
9
2026-04-14 via Nuitee
B
Bogdan solo_traveller rs
8
Pros:

Great location, comfortable bed, spacious room.

Cons:

Breakfast could be more varied to include vegetables and tea.

2026-04-14 via Nuitee
V
vítor solo_traveller pt
6
2026-04-13 via Nuitee