ITC Barcelona By Soho Boutique

Hotels
SOHO Boutique
7 (1930 reviews)
Calle Pelayo, 1 , Barcelona , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Staff friendliness
Good location
Cons:
Poor cleanliness
Small rooms
Limited amenities

Categories

Cleanliness
5.5
Multiple reviews mentioned poor hygiene and lack of cleanliness, impacting the overall perception.
Service
8.5
Staff were frequently praised for their friendly and helpful demeanor.
Location
9
The location received positive feedback for being close to major attractions.
Room Quality
6.5
Several comments indicated that rooms were small and did not meet guest expectations.
Amenities
6
Amenities like air conditioning and fridges were criticized, affecting guest comfort.
Value for Money
7.5
Some guests felt the value was fair, but others disagreed due to cleanliness and room issues.
Food and Beverage
6.5
Breakfast quality received mixed reviews, with some mentioning limited options.
Overall Experience
6.5
General feedback indicated mixed experiences, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:57

Property Description

Impressive Historic Building and Central Location
ITC Barcelona By Soho Boutique, housed in a historic building, offers a convenient stay next to Universitat Metro Station. Just a short walk from Plaza Catalunya and La Rambla, the hotel's central location is perfect for exploring Barcelona.

Comfortable Rooms and Delicious Breakfast
The bright and air-conditioned rooms at ITC Barcelona By Soho Boutique feature wooden floors, a safe, and a minibar for a comfortable stay. Guests can start their day with a buffet breakfast, with a gluten-free option available upon request.

Convenient Amenities and Services
With a 24-hour front desk and nearby public parking, guests can enjoy a hassle-free stay. The hotel's proximity to bars, restaurants, and the Airport Bus stop makes it a convenient choice for travelers.

Book your stay at ITC Barcelona By Soho Boutique for a memorable Barcelona experience!

Important information:

Please note that the parking facilities are located 2461 feet away from the hotel.

Please note that extra beds and/or cots are available upon previous request and must be confirmed by the property. Please let ITC Barcelona By Soho Boutique know in advance if you require this service. You can use the Special Requests box when booking or contact the property.

Supplements will not be calculated automatically in the total costs and have to be paid separately during the stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be handled with the utmost confidentiality and in accordance with all current data protection regulations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1930 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 6.5
J
JULIE SINET solo_traveller gb
5
Pros:

Location

Cons:

Room was very basic, but clean. Looks like they've done some update but on the cheap. Needs alot more work done especially in the bathroom

2026-05-09 via Nuitee
O
Oliver solo_traveller gb
10
2026-05-09 via Nuitee
C
Claudio extended_group it
8
Pros:

Accoglienza e posizione

2026-05-09 via Nuitee
L
Lui couple us
3
It’s noise and I can’t even open the window or close any time, she have to come in to our room with the key 😵‍💫
Pros:

Good location

Cons:

Outdated

2026-05-08 via Nuitee
H
Hanan solo_traveller il
9
2026-05-08 via Nuitee
L
Lui couple us
4
2026-05-08 via Nuitee
J
Javier solo_traveller co
9
Pros:

Servicio, ubicación

Cons:

No poder tener late check-out y tener que dejar a guardas las maletas

2026-05-07 via Nuitee
M
Muhammad solo_traveller pk
10
2026-05-07 via Nuitee
R
Roberto solo_traveller ar
5
Pros:

La atención y la ubicación es buena, pero las instalaciones son muy chicas y sin ningún mueble para apoyar las valijas

2026-05-07 via Nuitee
D
Daniel solo_traveller pl
9
2026-05-07 via Nuitee
V
VITOR couple pt
5
Boa localização
Cons:

É inaceitável que o Booking tenha cancelado a minha reserva poucos dias antes da minha viagem, apesar de eu ter tentado efetuar o pagamento e de o ter realizado dentro do prazo estipulado.

Esta falha grave obrigou-me a fazer uma nova reserva de última hora, a um preço significativamente mais elevado, causando-me prejuízo financeiro e condicionando seriamente a minha viagem.

Mais grave ainda é o facto de não terem dado qualquer resposta aos vários emails que enviei, demonstrando total desrespeito pelo cliente e falta de apoio.

Sinto-me prejudicado, ignorado e profundamente insatisfeito com este serviço.

2026-05-06 via Nuitee
C
Clayton couple mt
7
2026-05-06 via Nuitee
I
Iliana couple ca
6
2026-05-06 via Nuitee
M
Ministeri solo_traveller it
8
2026-05-05 via Nuitee
M
Ming Yang solo_traveller tw
8
2026-05-05 via Nuitee
M
Marco couple it
5
Too expensive for the service offered.
Pros:

Perfect location for the city center.

Cons:

The hotel is particularly old and poorly maintained. The walls are dirty, and the fake parquet in our room was peeling. The bathroom had stains on the ceiling. Cleaning was poorly done. The bed was a queen-size.

2026-05-05 via Nuitee
E
Eleonora couple it
9
2026-05-04 via Nuitee
M
Maribor extended_group ar
7
Pros:

La ubicación es inmejorable.

Cons:

El precio es caro por el servicio que brinda el hotel.

2026-05-04 via Nuitee
J
Jennifer Ricafort Austria solo_traveller es
1
No Air-conditioning they are saving energy
Pros:

The place is in the very center of Barcelona City

Cons:

The place is too old. In the add it has air-conditioning but its doesnt work as they needed to save energy at that moment based on the staff so I requested an electricfan and the staff ignored it. The room window was unlocked outside is extremely noisy to be able to lock it you have to request the staff again and wait for them when they like bcoz it has a special keys. The staff is not friendly you have to request many times before you they take actions. Not a very good experience its a pitty as it is in very good location.

2026-05-03 via Nuitee
R
Ruprell couple in
1
Depressing
Pros:

Nothing

Cons:

Nothing worked

2026-05-03 via Nuitee