Dream Midtown, by Hyatt

Hotels
Dream by Hyatt
8.2 (2114 reviews)
210 West 55th Street , New York , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor room conditions
Hidden fees

Categories

Cleanliness
8.03
Some rooms were noted as damp and poorly lit.
Service
9
Most reviews praised the friendliness of the staff.
Location
9.54
Several reviews highlighted the perfect location near Times Square.
Room Quality
7.49
Issues such as small sizes and no natural light were reported.
Amenities
7.52
Facilities like refrigerators and coffee makers were missing.
Value for Money
7.98
Complaints about hidden fees and room quality affecting value.
Food and Beverage
7.03
Limited breakfast options and not suitable for families.
Overall Experience
9
Positive experiences overall, but with significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:09

Property Description

Prime Location near Times Square
Dream Midtown, just 8 minutes’ walk from Times Square, offers a prime location in the heart of Midtown Manhattan. Enjoy stunning views of Times Square from the rooftop lounge.

Luxurious Amenities
Indulge in luxury with designer bath amenities and plush bathrobes in each room. Stay connected with internet access and unwind in front of a flat-screen TV.

Convenience and Accessibility
With 3 on-site restaurants, a concierge, and a 24-hour front desk, your every need is catered to at Dream Midtown. Explore nearby attractions like Central Park and Carnegie Hall with ease, thanks to the hotel's proximity to public transport.

Book your stay at Dream Midtown now for an unforgettable experience in the heart of New York City.

Important information:

Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.

Guests are required to present a government issued identification with a credit card under the same name upon check in. A security hold of USD $100 per night will be authorized on the credit card provided at check in and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.

Cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.

All Special Requests are subject to availability and additional charges may apply.

When booking more than 5 rooms, different policies and additional charges may apply.

Self-parking is available at USD 45 per night for standard-sized vehicles and USD 55 per night for oversize vehicles. Valet parking is not available at this time.

The Presidential Suite is for residential purposes only and can sleep a total of 2 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Presidential Suite (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.

A completed rental agreement form for the Presidential Suite is required prior to check in.

Our facility fee will entitle guests to the following:

- Prosecco Hour - daily in the hotel lobby from 16:00 to 17:00
- Access to the Digital New York Times
- Bottled water daily (available at the front desk)
- Exclusive daily access to Athletic & Swim Club -- including fitness classes, boxing studio, sauna and 23-meter lap pool
- 10% off Guggenheim Museum tickets
- 15% off Central Park Bike Tours

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 55.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 4
  • Ramp Length: 6
  • Entrance Type: Regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 2114 reviews
Cleanliness: 8.03
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 9
C
caroline couple au
4
Very central, close to everything
Pros:

The location was Great. We arrived very late on Friday night. Our room 1st floor was small, with worn out furniture, tiny tiny shower, and .....our window looked inside within 4 walls with rubbish on the ground. Disgusting!! I did take photos as evidence. After that I went down to the reception and made a proper complain. Spoke with the manager and showed him the photos. He then apologised and made sure that the next day we moved to the 6th floor to a better room from all points of view. Thank you for asking.

Cons:

Please see question 3

2026-07-04 via Nuitee
R
Raymond couple us
1
Stay away
Pros:

Misleading marketing

Cons:

Very old and run down

2026-07-02 via Nuitee
G
Graciela couple ar
7
2026-07-01 via Nuitee
S
Stephanie couple us
4
2026-07-01 via Nuitee
P
Pierce couple us
10
2026-06-30 via Nuitee
A
Abed extended_group il
4
I don’t recommend this hotel at all. The breakfast was disappointing, the manager was unpleasant, an
2026-06-29 via Nuitee
K
Karyn solo_traveller us
10
2026-06-28 via Nuitee
S
Sierra family_with_children us
10
literally amazing the staff was kind the location was great i loved it and will be back
Pros:

loved it

Cons:

had no
issues

2026-06-26 via Nuitee
A
Alkahtani solo_traveller eg
9
2026-06-24 via Nuitee
K
kenneth solo_traveller us
10
Pros:

Staff very helpful and cheerful. Location excellent... Near theaters, subways, museums, restaurants.

2026-06-22 via Nuitee
B
Barbara couple us
8
2026-06-22 via Nuitee
T
Tim family_with_children de
3
2026-06-21 via Nuitee
I
I4855HZrobertom Solo travel
10
NY Knicks Parade stay
Pros:

I came here for a two night stay to celebrate the NY Knicks parade. So many hotels to choose from but chose Dream Midtown because of the location near Central Park and Broadway.
Everything about this place is excellent! Room was perfect, just the right size. Everything seemed brand new, which I really wasn’t expecting. Bed was very comfortable and noise level was very low.

I also appreciate the staff at the Dream Midtown. The person who checked me in was named Mike. When I came back to front desk the next day, he actually remembered my name and greeted me fondly! Mike made me feel really special. For a staff member to remember my name, after so many customers checked in, it shows me to me how much he is vested in making sure my stay is excellent!

I highly recommend Dream Midtown!!

Thank you!!!

2026-06-18 via Tripadvisor
V
Vukomanovic couple ca
10
Pros:

Everything

2026-06-17 via Nuitee
N
Nydia solo_traveller us
7
Pros:

Staff very kindly.

Cons:

Terrible old rugs smell bad.

2026-06-15 via Nuitee
D
Daniele couple it
9
2026-06-14 via Nuitee
V
Veronica solo_traveller us
8
2026-06-14 via Nuitee
E
Evan couple us
8
2026-06-11 via Nuitee
G
gualteration couple gt
9
Buenísima ubicación, personal amable.
Pros:

La ubicación y atención del personal, además de la alianza con el bar de la par para el happy hour

Cons:

Habitación bastante pequeña, con poco espacio para maletas.

2026-06-11 via Nuitee
B
brn2015 NONE Diamond Bar, California
8
Great stay at the Dream Midtown
Pros:

The staff is always friendly. Mike, Mina, Kevin, and Ed were amazing. The location is great if you want to go around NYC as it is centrally located and it has a subway stop close by. Great service all around. The rooms are a little dated and small but clean. Most NYC hotel rooms run small so not unexpected.

2026-06-10 via Tripadvisor