BEST WESTERN Santakos Hotel

Hotels
Best Western
8.6 (6375 reviews)
J. Gruodzio g. 21 , Kaunas , lt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Issues with cleanliness
Room amenities need improvement

Categories

Cleanliness
8.3
Some rooms mentioned issues with cleanliness and odors.
Service
9.1
Consistently positive remarks about friendly and helpful staff.
Location
9.1
Numerous reviews praised the location as very convenient.
Room Quality
8.1
Mixed feedback; some issues with room amenities and comfort.
Amenities
8.6
Standard offerings, noted as satisfactory but needing updates.
Value for Money
8.5
Value perceived as good; however, some felt it could be improved.
Food and Beverage
8.4
Breakfast was good but not perfect; some suggestions for improvement.
Overall Experience
8.7
Generally positive with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

BEST WESTERN Santakos Hotel, situated in Kaunas just a stone's throw away from the Old Town, offers a prime location for exploring the city. With the Town Hall and Presidential Palace within walking distance, guests can immerse themselves in the historical charm of Kaunas.

Comfortable Accommodation

The hotel boasts air-conditioned rooms with cable TV, free WiFi, and a refrigerator. The classic interior design, complemented by bright walls and wooden furniture, creates a cozy atmosphere for relaxation. Additionally, the availability of seating areas in most rooms ensures a comfortable stay.

Excellent Services

With 24/7 staff assistance and the option to hire a car on-site, guests can enjoy convenience throughout their stay. The hotel's restaurant serving international and Lithuanian cuisine, along with the availability of breakfast, enhances the overall guest experience.

Book your stay at BEST WESTERN Santakos Hotel for a memorable experience in Kaunas.

Important information:

The credit card used for booking must be provided upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 12 per person per night when using an available extra bed.
    People 17 years old and over stay for € 24 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6375 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.7
P
Philippe couple fr
7
Bon emplacement. Bien pour une nuit.
Pros:

Emplacement

Cons:

Chambre vieillotte
Petit déjeuner pas très qualificatif

2026-07-25 via Nuitee
M
Marchi martine solo_traveller fr
9
Pros:

Acceuil
Emplacement
Très bon petit-déjeuner
Grande chambre
Parking

Cons:

Matelas plutôt fatigués

2026-07-25 via Nuitee
A
Arja solo_traveller fi
7
Pros:

Henkilökunnasta ja sijainnista.

Cons:

Vanhanaikainen ja nuhruinen, saa vaikutelman, ettei olisi siisti. Koko lattia matto ei ole hygieeninen.

2026-07-25 via Nuitee
R
Richard solo_traveller gb
9
Definitely the place to stay in Kaunas
Pros:

Central location but in a quiet street. Secure car park. The hotel has plenty of character and is very clean. Friendly staff. A great breakfast.

2026-07-25 via Nuitee
J
Janina couple de
7
Pros:

die Lage des Hotel war super. Wir konnten alles zu Fuß erreichen. Es gibt einen großen Parkplatz.

Cons:

Die Ausstattung ist schon etwas altbacken bzw. in die Jahre gekommen.

2026-07-24 via Nuitee
K
Kai couple de
7
2026-07-24 via Nuitee
J
janne solo_traveller fi
8
Pros:

Asiakaspalvelu, parkkipaikka

2026-07-24 via Nuitee
M
Mohamed couple at
8
2026-07-24 via Nuitee
L
Louise Jagd solo_traveller dk
7
Pros:

Ligger rigtig godt lige mellem den gamle by og den nyere

Cons:

Gulvtæpper - det er bare ikke særlig lækkert. Værelset var meget mørkt - både i stil og lysindfald.

2026-07-24 via Nuitee
E
Ellena solo_traveller lv
7
2026-07-23 via Nuitee
T
Tatjana couple ee
6
2026-07-23 via Nuitee
B
Birgitta solo_traveller se
10
Pros:

Bra frukost. Jättefint rum. Bra parkering på innergård.

2026-07-23 via Nuitee
E
Evelin couple ee
9
2026-07-23 via Nuitee
J
Johnny couple au
8
Perfect location and excellent value for money
Pros:

Good location, customer service and facilities. Spacious, quiet room. Great aircon. Excellent value for money.

Cons:

Breakfast was good, but to make it excellent it needs fresh tropical fruits.

2026-07-23 via Nuitee
I
Ivone couple fr
9
Pros:

Posizione centrale e ottimo rapporto qualità/prezzo.

Cons:

Unico piccolo appunto: durante il nostro soggiorno ha fatto caldo, insolito per la Lituania, e i piumoni sul letto si sono rivelati troppo pesanti. Un’alternativa più leggera per la stagione estiva sarebbe molto apprezzata.

2026-07-23 via Nuitee
Z
Zoja couple lt
10
2026-07-22 via Nuitee
I
Ineta solo_traveller lt
8
very good
Pros:

I liked the administrators' assistance and service.

Cons:

Because of the inconvenience in the parking area, my car was blocked by another vehicle.

2026-07-22 via Nuitee
P
Peter extended_group gb
9
2026-07-22 via Nuitee
O
Odeta couple lt
10
2026-07-22 via Nuitee
T
Tiina couple fi
7
2026-07-22 via Nuitee