NOX West Hampstead

Hotels
8.1 (2132 reviews)
291 West End Lane , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Dirty rooms
Noise issues
Unpleasant check-in experience

Categories

Cleanliness
6.6
Guests mentioned that the hotel was dirty and not well maintained.
Service
8.6
The staff received positive feedback for being kind and helpful.
Location
8.6
The hotel's location near the metro and central London was praised.
Room Quality
7.6
Rooms were generally comfortable, though some complained about size.
Amenities
8.6
Guests appreciated the kitchen facilities and additional room amenities.
Value for Money
8.1
Overall, guests felt they received suitable value given the price.
Food and Beverage
8.6
Coffee in the room was appreciated; no negative comments noted.
Overall Experience
8.1
Mixed feelings due to cleanliness issues, but overall reviews were favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:21

Property Description

Modern Accommodation in Stylish Hampstead
Experience contemporary suites with free Wi-Fi, air conditioning, and modern amenities at Nox West Hampstead. Each suite boasts a TV, work desk, and refrigerator, along with a personal safe and luxurious bathroom.

Chic Design and Convenient Features
Enjoy bare wooden floors, colorful modern art, and some rooms with a kitchenette including a microwave and kitchenware.

Prime Location for Exploring
Located in North West London, just a short walk from West Hampstead Underground Station. Explore nearby attractions like Keats Museum, Madame Tussauds, and Wembley Arena.

Book now to indulge in a stylish and convenient stay at Nox West Hampstead.

Important information:

The keys should be collected from 274 West End Lane, London, NW6 1LJ. Please note that reception is open from 9AM to 9PM. For arrivals after 9PM we operate a self-check-in procedure. Instructions will be provided before your arrival. Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2132 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
V
Vittoria extended_group it
10
Ottimo rapporto qualità prezzo per un soggiorno a Londra
Pros:

abbiamo richiesto una camera doppia con 2 letti singoli e l'unica disponibile si trova al 3° piano senza ascensore. La stanza è molto confortevole e accogliente, letti molto comodi e nonostante il bagno sia piccolo, la doccia è molto comoda. Notevole la scorta di shower gel e shampo. Di ottima qualità la biancheria sia da bagno che da letto

Cons:

Nulla, era tutto perfetto

2026-05-15 via Nuitee
Z
Zsuzsa family_with_children hu
1
Cons:

Minden fotón ablakos szobát mutatott a foglalandó szobáról a booking.com, ezzel szemben a valóságban ablak nélküli volt a kategóriában minden szoba. Hazug fényképek helyett a valóság csak a helyszínen derült ki. Ablakos szobával nem rendelkeztek, akkor kellett éjszaka új szobát keresnem utolsó pillanatban nyilván sokkal drágábban mintha előre foglalom. Ha tudtam volna sosem foglalom le az ablaktalan szobát. Visszatérítés kértem, mivel ilyen szobában nem is maradtam, a foglalást nem használtam fel. Visszautasították jogos kérésemet. Gondolom úgy gondolják bármit megtehetnek ha már egyszer foglaltam. Jogi képviseletet gondolom ritkán veszigénybe vendég, aki ebben a legkevésbé sem számít, a Nox west hamsteadnek csak a zsebre tett pénz. Jogi képviselet ajánlott ha oda akar menni valaki.

2026-05-15 via Nuitee
D
Debbie couple za
8
Great value for money
Pros:

Location

2026-05-14 via Nuitee
D
Debbie couple za
8
Good value for money
Pros:

Location
Value for money

Cons:

Difficult to lug cases up the stairs.

2026-05-14 via Nuitee
S
Shum couple hk
8
I feel happy with my stay.
Pros:

Location is very convenient

Cons:

Without lift is the most difficult to move our heavy luggage.

2026-05-14 via Nuitee
D
David solo_traveller gb
8
Overall, great location, nice clean modern rooms, just be aware there is no lift
Pros:

We know the area so it was perfectly positioned on West Hampstead high street, rooms are all a bit different, this stay was a smaller room but always modern clean and the kitchenette is a nice touch if you are staying a few days

Cons:

The blind on the window was not a blackout blind so at just after 5am the room was flooded with light, not ideal for sleeping, would be nice to have a slightly bigger bed as well but don’t think the room size would allow it and finally there is no lift so not ideal if you end up on a higher floor and you’ve got a large suitcase

2026-05-12 via Nuitee
J
JEAN-FRANCOIS solo_traveller fr
9
Sûr, propre, pratique, proche des transports
Pros:

La propreté et la sûreté des lieux. L'accessibilité aux transports. La kitchenette. La luminosité. La facilité pour récupérer les clés. Le Check inn et out très facile. La communication d'informations complètes.

Cons:

L'insonorisation. Manque une table d'appoint pour manger.

2026-05-12 via Nuitee
K
Kassandra couple fr
8
2026-05-12 via Nuitee
D
Dali extended_group fr
10
2026-05-11 via Nuitee
Y
Yetunde couple gb
10
Magnificent
Pros:

Very beautiful hotel I enjoyed every minute I spent there will love to come again on my next visit

Cons:

Nothing everything is perfect 100%

2026-05-11 via Nuitee
H
Heather couple gb
7
Pros:

Great location on the high street, 5-10 min walk from West Hampstead tube station. Studio was a good size with a kitchenette and en-suite bathroom. Good value for money for a short trip. Clean and modern.

Cons:

It was very noisy at night from other peoples rooms / coming up the stairs. The room wasn’t in the main office building, instead it was in another building down the road. We were given a PIN code to access the building and card for the room.

2026-05-11 via Nuitee
R
Reino couple se
9
2026-05-11 via Nuitee
J
James solo_traveller ie
6
2026-05-11 via Nuitee
R
Raymond couple gb
9
2026-05-10 via Nuitee
E
Edgar solo_traveller gb
8
2026-05-09 via Nuitee
G
Gabriel couple gb
8
Pros:

Big shoutout to Corina for amazing customer service.

2026-05-09 via Nuitee
J
jacopo family_with_children it
10
Ottima struttura sotto ogni aspetto - prezzo qualità eccellente.
Pros:

Struttura in una posizione strategica e vicino al centro! Camere dotate di tutti i comfort e anche di più, abbiamo molto apprezzato le cialde del caffè per la colazione! Le camere non hanno la moquette e questo è un’altro pro, e pulizia eccellente. Siamo stati benissimo, e consigliamo davvero questa struttura. Nel caso torneremo a Londra sarà un punto di riferimento! Grazie!

Cons:

Niente, davvero tutto ottimo.

2026-05-09 via Nuitee
M
Maria couple es
8
2026-05-07 via Nuitee
Z
Zanirato couple it
10
Ci ritornerò
Pros:

La posizione

Cons:

La mancanza di un ascensore

2026-05-06 via Nuitee
A
Amanda couple gb
8
2026-05-06 via Nuitee