NOX West Hampstead

Hotels
8.1 (1931 reviews)
291 West End Lane , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Dirty rooms
Noise issues
Unpleasant check-in experience

Categories

Cleanliness
6.6
Guests mentioned that the hotel was dirty and not well maintained.
Service
8.6
The staff received positive feedback for being kind and helpful.
Location
8.6
The hotel's location near the metro and central London was praised.
Room Quality
7.6
Rooms were generally comfortable, though some complained about size.
Amenities
8.6
Guests appreciated the kitchen facilities and additional room amenities.
Value for Money
8.1
Overall, guests felt they received suitable value given the price.
Food and Beverage
8.6
Coffee in the room was appreciated; no negative comments noted.
Overall Experience
8.1
Mixed feelings due to cleanliness issues, but overall reviews were favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:21

Property Description

Modern Accommodation in Stylish Hampstead
Experience contemporary suites with free Wi-Fi, air conditioning, and modern amenities at Nox West Hampstead. Each suite boasts a TV, work desk, and refrigerator, along with a personal safe and luxurious bathroom.

Chic Design and Convenient Features
Enjoy bare wooden floors, colorful modern art, and some rooms with a kitchenette including a microwave and kitchenware.

Prime Location for Exploring
Located in North West London, just a short walk from West Hampstead Underground Station. Explore nearby attractions like Keats Museum, Madame Tussauds, and Wembley Arena.

Book now to indulge in a stylish and convenient stay at Nox West Hampstead.

Important information:

The keys should be collected from 274 West End Lane, London, NW6 1LJ.

Please note that reception is open from 7:00 AM to 23:00. For arrivals after 23:00, we operate a self-check-in procedure. Instructions will be provided before your arrival.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1931 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
C
Calcerrada Troyano couple es
10
ESTANCIA PERFECTA!!!
Pros:

Habitación con televisión, cocina y armario todo muy bien equipado y limpio, repetiremos!!!

2026-02-14 via Nuitee
G
GAYA LEV family_with_children il
9
2026-02-14 via Nuitee
R
Rozalia family_with_children pl
9
2026-02-13 via Nuitee
A
Amber couple nl
10
3rd time staying here and it’s still great. Will be back!
Pros:

3rd time staying here. Great communication, great room.

2026-02-13 via Nuitee
K
kirsty family_with_children es
8
Perfect accommodation for a short stay in London
Pros:

Excellent location close to transport links, the mini kitchen was really useful

2026-02-13 via Nuitee
H
HUMMEL solo_traveller fr
10
2026-02-12 via Nuitee
L
Lide couple es
10
2026-02-12 via Nuitee
S
Sabrina Kai couple gb
10
Big room and convenient location!
Pros:

The room was actually quite big and the place was very convenient as the bus stop was opposite the place and the train station was only about 10 min walk. Definitely recommend the place and would come back again!

2026-02-11 via Nuitee
K
Kat family_with_children gb
9
Pros:

Really good value and very clean and peaceful. Good facilities in the kitchenette

2026-02-10 via Nuitee
P
Paula couple es
9
Genial
Pros:

Nos quedamos tres noches y muy bien. La atención genial, la habitación limpia y completa, con todo detalle (jabón, zapatillas, toallas, etc.), cama cómoda y limpieza diaria.
El barrio es bonito y tranquilo, bastante familiar, con muchos bares y comercios.

2026-02-10 via Nuitee
A
Anna-Katharina couple de
9
2026-02-09 via Nuitee
J
Jeroen couple nl
8
2026-02-09 via Nuitee
P
Powell couple gb
1
I'd never stay in this hotel again
Pros:

The location was nice

Cons:

• Fridge broke and leaked, food was ruined and didn't even get an apology.
• Looked nothing like the photos.
• Room was supposed to be soundproof yet I could hear peoples conversations in the room next to me, I got woken up every morning by the cleaners knocking on other people's doors. I could hear my partner whisper from inside the room whilst I was outside.
• Bedsheet had stains on, even after the cleaners had been.
• Paint was chipping off the walls, multiple dents and overall looked awful.
• Reception wasn't even in the hotel, you had to walk down the street??
• Staff were moody (although I don't blame them)
• Bed was very uncomfortable

2026-02-09 via Nuitee
M
mark extended_group gb
9
2026-02-09 via Nuitee
R
Reza solo_traveller gb
10
Worth got value
Pros:

Booking.com

Cons:

Size of the room and bed

2026-02-08 via Nuitee
K
Kaan couple ro
7
Overall a good stay
Pros:

The bed, the bathroom, fair price.

Cons:

A bit too small to circulate around (for two persons).The noise from the pub downstairs, the cleaning ladies chatting everyday at 8 A.M. In front pf our door.

2026-01-31 via Nuitee
P
pablo family_with_children es
9
Pros:

Muy acogedor, completo y bien ubicado

2026-01-31 via Nuitee
V
Valerie couple it
9
2026-01-31 via Nuitee
L
Ludovico couple it
6
Pros:

Abbiamo soggiornato 5 giorni e 4 notti e ogni giorno venivamo a ordinare e pulire la camera, bagno nuovo e pulito

Cons:

Le lenzuola, federe del cuscino e coperta erano sporche, avevano macchie di qualsiasi genere, anche rosse… letto una piazza e mezzo e no matrimoniale quindi piccolo per due persone

2026-01-31 via Nuitee
C
Claudia couple es
10
Pros:

Alojamiento muy recomendable, habitacion muy comoda, todo muy nuevo, la cocina también muy practica porque tiene de todo. Limpieza perfecta, personal amable y encima el barrio tiene de todo supermercados, bares, diferentes tipos de comida... y con metro y tren al lado. No molesta el ruido de la calle. Volvería 100%

2026-01-30 via Nuitee