Best Western Hotel Jena

Hotels
•
Best Western
7.7 (2814 reviews)
Rudolstädter Straße 82 , Jena , de

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gute Lage
Sauberkeit des Hotels
Leckeres Frühstück
Cons:
Zimmer müssen dringend renoviert werden
Hoher Geräuschpegel durch Heizung
Unfreundliches Personal in einem Vorfall

Categories

Cleanliness
7.53
Multiple comments praised the cleanliness, but there were concerns about lingering smoke odors in some rooms.
Service
8.5
Service was frequently described as friendly and efficient.
Location
8.04
Many reviews complemented the good location for accessing nearby attractions.
Room Quality
6.99
Several comments indicated that room furnishings are outdated and in need of renovation.
Amenities
7.52
Parking and areas for public transport access were appreciated, but some amenities were lacking.
Value for Money
7.48
Commentary indicated mixed feelings about pricing, with some believing value could be better considering room conditions.
Food and Beverage
8.03
Several reviews mentioned that the food quality and breakfast were quite good.
Overall Experience
7.5
Overall experiences were often good but tempered by issues related to room quality and heating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:25

Property Description

Luxurious Accommodation
Indulge in comfort at the 4-star Best Western Hotel Jena, offering well-appointed rooms with modern amenities including a flat-screen TV and en suite bathroom.

Wellness and Relaxation
Unwind in the sauna and solarium, or pamper yourself with beauty treatments and massages for the ultimate relaxation experience during your stay.

Culinary Delights
Savor a rich breakfast buffet each morning and enjoy regional and international cuisine at the Ambiente restaurant. Treat yourself to tapas and a variety of drinks at the bar and beer garden.

Experience the perfect blend of comfort and convenience at Best Western Hotel Jena. Book now and enjoy complimentary use of the Jena public transport system.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2814 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
F
Friederike • couple • de
7
2026-07-04 • via Nuitee
P
Peter • couple • de
8
2026-07-04 • via Nuitee
B
Björn • solo_traveller • se
7
Ett slitet motell men dom har A/C
Pros:

Vi sökte ett boende med luftkonditionering, och det hade dom, även om den var gammalmodig och bullrig. Sängarna var bekväma. Enkel och gratis parkering. Frukosten var ok, men kostade extra.

Cons:

Det var bedagat och med en brun stil som billig amerikansk design. För oss låg den med 20 minuters omväg. Handfatet till badrummet låg i sovrummet, så det går inte att gå på toaletten utan att väcka sin partner. Rummen var små. Frukosten ingick inte i rumspriset som redovisades på booking.com, så i slutändan blir det onödigt dyrt.

2026-07-03 • via Nuitee
K
Karolina • extended_group • lt
8
2026-07-03 • via Nuitee
D
Dr.Renate • couple • de
8
Pros:

Freundliches Personal,sehr gute Betten,gutes Frühstück

Cons:

Klimaanlage hat nicht richtig funktioniert

2026-07-03 • via Nuitee
M
Martynas • solo_traveller • lt
8
2026-07-02 • via Nuitee
Y
Yanislav • solo_traveller • de
10
Pros:

Mir gefiel die Aussicht von der Terrasse sehr gut. Seltsamerweise fand ich es gut, dass sich das Waschbecken außerhalb der Toilette befand.

Cons:

Das Einzige, was mir nicht gefallen hat, war, dass ich beim Probieren des vom Hotel bereitgestellten Kaffees feststellen musste, dass er abgelaufen war.

2026-07-02 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Große Betten, eine Badewanne!

2026-07-01 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-07-01 • via Nuitee
M
Marcis • solo_traveller • de
8
Ein ordentliches osteuropäisches Hotel 🙃
2026-06-29 • via Nuitee
S
Sybille • couple • de
8
2026-06-29 • via Nuitee
S
Steffen • solo_traveller • cn
7
Cons:

I missed a cool room , AC is not normal in Germany but the hotel sooner or later need a renovation . Considering ACs even simple windwo ACs would be strongly recomdedet

2026-06-29 • via Nuitee
A
Alexander • solo_traveller • de
9
Top!
Pros:

Die Lage ist strategisch top (Nähe Autobahn). Das Personal an der Rezeption + Bar wirklich super freundlich. Ein guter Aufenthalt.

2026-06-29 • via Nuitee
K
Kristina • family_with_children • de
6
2026-06-28 • via Nuitee
A
Andreas • solo_traveller • at
7
2026-06-27 • via Nuitee
D
Danuta • couple • lu
10
2026-06-26 • via Nuitee
M
Mo • couple • nl
6
score 6 for the hotel in this area.
Pros:

personel were very good and friendly,
Breakfast was ok

Cons:

It was one night stop, difficult to score.

2026-06-26 • via Nuitee
G
geert jan • solo_traveller • nl
6
2026-06-25 • via Nuitee
C
Claudia • solo_traveller • de
8
Pros:

Freundliches Personal, schönes neues Bad im 5. Stock, schöne Aussicht, recht sauber

Cons:

Die große Klimaanlage draußen rauschte etwas, aber ansonsten alles gut.

2026-06-25 • via Nuitee
J
Jürgen • extended_group • de
8
Gutes Mittelklasse-Hotel, für ein Wochenende mit Freunden gut geeignet.
2026-06-24 • via Nuitee