Chalet Hotel Adler

Hotels
Independent
8.6 (57 reviews)
Uesseri Hauptstrasse, Kandersteg, BE, 3718 , Kandersteg , CH

Pets allowed

Facilities

Full-service spa
Parasailing nearby
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Comfortable beds
Nice balcony

Categories

Cleanliness
8.53
Standard quality for this hotel tier.
Service
8.8
Standard quality for this hotel tier, noted as comfortable and accommodating.
Location
8.74
Great location for hiking and close to the station.
Room Quality
8.59
Very nice room, better than what was shown in the pictures.
Amenities
8.52
Standard quality for this hotel tier.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.53
Standard quality for this hotel tier.
Overall Experience
8.6
Overall positive experience with aspects exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:03

Property Description

Spa and Wellness Amenities
Indulge in massages and body treatments at the on-site spa for a truly relaxing experience.

Dining Options
Savor a delicious meal at the hotel's restaurant or opt for convenient room service during limited hours. Don't forget to unwind with a drink at the bar/lounge to wrap up your day.

Convenient Location
Situated near the Kandersteg-Allmenalp Cable Car, Chalet Hotel Adler offers easy access to local attractions like Oeschinen Lake and Oeschinensee Kandersteg Gondola.

To book your stay at Chalet Hotel Adler and experience these fantastic amenities, visit our website now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Property follows regional sanitization guidelines Clean & Safe (Switzerland)

See all policies

Location

Guest Reviews

8.6
Based on 57 reviews
Cleanliness: 8.53
Service: 8.8
Location: 8.74
Room Quality: 8.59
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.6
O
Okan solo_traveller fr
8
2026-05-09 via Nuitee
A
ana solo_traveller ar
10
Excelente
Pros:

La hospitalidad del personal

Cons:

Nada

2026-05-06 via Nuitee
B
Bock couple fr
7
2026-05-03 via Nuitee
A
anna couple es
7
Pros:

Lovely staff, very helpful with everything.

Cons:

I found the value for the room to be a little disproportionate.

2026-05-03 via Nuitee
M
Michiel couple nl
8
Leuke nacht op doorreis
Pros:

De ligging vlakbij de autotrein, het schitterende uitzicht

Cons:

Niets verder was het allemaal prima

2026-05-03 via Nuitee
T
Terry couple au
10
2026-05-01 via Nuitee
A
Alexandre solo_traveller ch
10
Trop court
Pros:

Accueil, calme, la piscine

Cons:

Possibilité d’avoir de l’eau chaude dans la chambre pour un thé ou café

2026-04-27 via Nuitee
A
Anita couple ch
9
Eine Reise wert👍🏻
Pros:

Der Whirlpool wa genial

Cons:

Nichts

2026-04-20 via Nuitee
E
e9b1f5471295739f46c7667063a8436a couple ch
7
2026-04-18 via Nuitee
2
24f9dcf99cd47051b6de286feff713f5 solo_traveller ch
8
2026-04-18 via Nuitee
5
55c7cf482f66713d035550fa41afb801 couple ch
10
Week-end à 2
Pros:

Nous avons pris le Loft, tout était parfait, que se soit le jacuzzi amovible, le sauna, la décoration, la tranquillité du lieu.
Le restaurant était très bon, plat copieux.
Le personnel, que se soit de la réception de l'hôtel ou du restaurant sont très aimable.

Cons:

Rien :)

Info important :
- y a un Volg en face de l'hôtel (ouvert 7j/7j 8h-19h)
- le parking est payant (10frs/24h)

2026-04-17 via Nuitee
8
8eed171c2b2f70fbc24a32fc25cd2108 solo_traveller pt
9
Pros:

Jacuzzi e piscina interior.

Cons:

.

2026-04-16 via Nuitee
4
4c73cff6262d72b43e82d4172b02b1f3 couple be
8
2026-04-13 via Nuitee
B
b5f1a1e6521671bd246817af88da0009 couple fr
10
Top !
Pros:

Emplacement parfait, personnel très gentil, petit déjeuner simple mais efficace, le lit est super confortable !!!!!

2026-04-12 via Nuitee
E
Eva solo_traveller ch
7
Pros:

Accoglienza più che soddisfacente. Ci hanno dato una camera upgrade con jacuzzi in camera la quale poi si poteva anche usare in balcone, geniale.
Abbiamo mangiato bene sia a pranzo sia a cena. Non abbiamo usufruito della piscina e della spa.

Cons:

La prima mattina il buffet era un disastro. Siamo scesi alle 9.00 e non c'era praticamente piu nulla. Ho dovuto chiedere ai camerieri l'affettato, il pane e croissant. Non era apparecchiato e abbiamo dovuto arrangiarci. Ho chiesto piu volte tovaglioli e posate ma mi veniva risposto che ora devono fare roomservice e poi sarebbero arrivati ad apparecchiare. Insomma non sono venuti ma dopo 15 min di attesa hanno portato affettatove formaggio e pane. La seconda mattina era tutto apparecchiato e buffet top. Probabilmente mancava la persona che gestiva la colazione.
Camera bellina, semplice. Unica cosa che non si poteva chiudere la porta dal interno. Non mi e piaciuto molto.

2026-04-10 via Nuitee
M
Mélanie couple ch
6
2026-04-07 via Nuitee
B
Barbara Wild couple ch
2
Enttäuschend...
Pros:

Bequeme Betten, Parkplätze mit Lademöglichkeit für E-Auto, freundlicher Empfang vom Personal

Cons:

Überteuerte Preise für... billige und geschmacklose Deko (Stundenhotel-Groove...), leichthöriges Zimmer, ältliches und abgelebtes Hotel, liebloses, mageres Frühstücksbuffet.

Warum erwartet uns im Zimmer ein Servicewagen mit Alkohol, Snacks und Käse/Fleischplatte NACHDEM wir spätabends vom Essen zurückkehren? Das wäre beim Check-in am Nachmittag mehr geschätzt worden.

Fazit: Das Haus hat den Zenit überschritten und die besten Zeiten hinter sich. Der unordentliche Empfangsbereich und das chaotische Büro sind ebenfalls keine gute Visitenkarte.

2026-03-29 via Nuitee
D
Debora couple ch
10
2026-03-25 via Nuitee
D
Douglas extended_group gb
9
Great hotel and staff
Pros:

very friendly staff, great food and location.

Cons:

Room was very noisy with traffic and curtains do not cover windows letting in a lot of light at night.

2026-03-23 via Nuitee
S
Selda couple ch
10
2026-03-22 via Nuitee