Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Location somewhat distant
Occasional issues with shower and tap

Categories

Cleanliness
8.01
Multiple guests noted clean rooms, but there were mentions of a damp smell in one room.
Service
8.98
Overall, guests praised the friendly and professional staff, especially in dining areas.
Location
8.02
Location is a bit far from the town square, but offers pleasant walks with good views.
Room Quality
7.97
Rooms are spacious and comfortable with good views, yet concerns about dampness were mentioned.
Amenities
8.5
Amenities were generally satisfactory, with some complimentary snacks when ordering drinks.
Value for Money
8.46
Good value reported for the quality and service received during the stay.
Food and Beverage
8.01
Breakfast was generally praised, though the hot options were noted as limited by some guests.
Overall Experience
8.48
A positive experience overall with helpful staff and pleasant environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic Views and Mediterranean Charm
Hotel Metropole, nestled in a lush green area, offers stunning panoramic views of the Gulf of Naples. The simple Mediterranean style rooms with private balconies provide a serene retreat for guests.

Delicious Dining and Relaxing Poolside
Indulge in classic Italian dishes at the hotel's traditional restaurant, served on a sunny terrace. Start your day with a delightful continental breakfast buffet. Unwind by the outdoor swimming pool in the garden area equipped with sun loungers.

Convenient Location and Nearby Attractions
With buses to the town center at the doorstep and easy access to Capri and Pompei, Hotel Metropole ensures a convenient stay for exploring Sorrento. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that parking is subject to availability, as parking spaces are limited. If you leave your car in the parking lot, you must leave your car keys at the front desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 1064 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
M
Michaela • solo_traveller • sk
10
2026-08-07 • via Nuitee
V
Vincenzo • solo_traveller • it
9
Pros:

Buon soggiorno, la stanza era molto comoda, i servizi erano piacevoli, la piscina era top

2026-08-05 • via Nuitee
D
Dr. Savio • couple • it
8
2026-08-05 • via Nuitee
L
Liliana Georgiana • couple • it
10
È stato bello
Pros:

Molto pulito

2026-08-04 • via Nuitee
X
Xiaowei • couple • cn
7
Pros:

设施还可以，早餐还可以，交通不方便，离港口和火车站都不近

Cons:

员工应该去自己系统上确认我的酒店订单而不是追着我要英文酒店订单，你们系统没联网吗？查不到客人的预订记录吗？24小时前台结果晚上灯都不开跟鬼屋一样

2026-08-03 • via Nuitee
S
Salvatore • family_with_children • it
7
2026-08-03 • via Nuitee
V
Valeria • couple • it
10
Lo consiglio vivamente!!!
Pros:

Tutto, da come ti accolgono a disposizione di ogni tuo problema

Cons:

Solamente una cosa, la piscina era un po sporca

2026-08-02 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

Staff was amazing so nice and helpful the entire vibe of the hotel is wonderful!

Cons:

If you want to be downtown its not the place for you but if your like us who want to be a little outside of it it is perfect. Taxis and bus is basically at your doorstep when needed.

2026-08-02 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

Extremely comfortable and all the staff was exceptional was sad to leave!

Cons:

We loved it but if you want to be close to the center of town its not for you but the bus runs by regularly and Taxis are always available to take you to town

2026-08-02 • via Nuitee
A
Antonio • couple • it
10
2026-07-24 • via Nuitee
G
George • family_with_children • gb
9
Pros:

Great room, lovely breakfast, room was ready brfore official check in time and breakfast was yummy!

Cons:

It would be kinder not to charge for the cot...

2026-07-23 • via Nuitee
M
Monti • couple • it
10
Pros:

Pulizia e gentilezza

2026-07-21 • via Nuitee
I
Ina • couple • ge
10
2026-07-19 • via Nuitee
R
ROBERTA • solo_traveller • it
10
2026-07-18 • via Nuitee
U
Ugo • solo_traveller • it
7
Soggiorno a Sorrento
Pros:

Personale gentile ed educato. Abbastanza vicino al centro storico. Con il bus 008 EAV il centro di Sorrento si raggiunge in 10 minuti

Cons:

Piscina un po' piccola; struttura proprio sulla strada principale, il rumore delle macchine si sente.

2026-07-18 • via Nuitee
B
Brunella • couple • it
10
Grande albero e pulito
Pros:

Grande veduta panoramica

2026-07-17 • via Nuitee
N
Nicoletta • solo_traveller • it
8
2026-07-16 • via Nuitee
Z
Zozeeta • solo_traveller • hu
10
Amazing hotel with super friendly staff - you will feel like a royalty here! Don't miss it!
Pros:

This place is just fantastic! The rooms are decent sized, there is everything you can think of! You have your own terrace with sunbeds, there is a pool which is just fantastic. Everything is super clean, the staff treat you like if you were royalty. I really-really enjoyed staying here. Absolutely fantastic and highly recommended! 10/10 service, staff, room, everything. The breakfast is standard continental but tasty and fresh.

Cons:

I literally cannot say a word.

2026-07-16 • via Nuitee
A
Anna • couple • it
9
2026-07-16 • via Nuitee
S
Silvia • couple • it
8
2026-07-16 • via Nuitee