Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Location somewhat distant
Occasional issues with shower and tap

Categories

Cleanliness
8.01
Multiple guests noted clean rooms, but there were mentions of a damp smell in one room.
Service
8.98
Overall, guests praised the friendly and professional staff, especially in dining areas.
Location
8.02
Location is a bit far from the town square, but offers pleasant walks with good views.
Room Quality
7.97
Rooms are spacious and comfortable with good views, yet concerns about dampness were mentioned.
Amenities
8.5
Amenities were generally satisfactory, with some complimentary snacks when ordering drinks.
Value for Money
8.46
Good value reported for the quality and service received during the stay.
Food and Beverage
8.01
Breakfast was generally praised, though the hot options were noted as limited by some guests.
Overall Experience
8.48
A positive experience overall with helpful staff and pleasant environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic Views and Mediterranean Charm
Hotel Metropole, nestled in a lush green area, offers stunning panoramic views of the Gulf of Naples. The simple Mediterranean style rooms with private balconies provide a serene retreat for guests.

Delicious Dining and Relaxing Poolside
Indulge in classic Italian dishes at the hotel's traditional restaurant, served on a sunny terrace. Start your day with a delightful continental breakfast buffet. Unwind by the outdoor swimming pool in the garden area equipped with sun loungers.

Convenient Location and Nearby Attractions
With buses to the town center at the doorstep and easy access to Capri and Pompei, Hotel Metropole ensures a convenient stay for exploring Sorrento. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that parking is subject to availability, as parking spaces are limited. If you leave your car in the parking lot, you must leave your car keys at the front desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Nov 12, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an existing bed.
    Children from 11 years old to 15 years old stay for € 25 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 968 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
S
Stefano • couple • it
8
Relax assicurato
Pros:

Struttura molto pulita ed accogliente.
Personale super disponibile e sempre sorridente

2026-04-11 • via Nuitee
R
Ruth • family_with_children • gb
9
Great spot and value for money. Very clean and comfortable hotel.
Pros:

Great pool area, comfortable seating inside and out and generous buffet breakfast. All of the staff were helpful and friendly.

Cons:

About a 10 minute walk down/up to the town. The last 300 metres has no pavement and was a bit worrying with children! But possible bus option.

2026-04-10 • via Nuitee
M
Maria Domenica • family_with_children • it
10
Pros:

Posizione eccellente, personale super preparato e accogliente, stanze pulitissime con tutti i confort.

2026-04-07 • via Nuitee
L
lauraiU3642RP • Family • Clayton, Bradford, West Yorkshire, England
8
April
Pros:

We had a lovely stay . The rooms were cleaned daily , staff fantastic and helpful. The hotel is sat above the centre but buses are regular. The only let down was the food.
Very average breakfast but the restaurant was terrible, probably the worst meal I have ever eaten out, it was actually laughable !
It’s too far to just grab something to eat but apparently from other guests the restaurant next door is amazing but we missed out on it and chose to eat here on the last night big mistake . An itemized bill and receipts would be good also when ordering at the hotel , you just pay the bill at the end of the stay . Sorrento was amazing so glad we went but maybe order an uber eats if you plan on eating here .

2026-04-06 • via Tripadvisor
M
Michiel Scholberg • family_with_children • be
10
Pros:

Very clean, nice people, cheap parking.

2026-04-06 • via Nuitee
R
Rebeca • family_with_children • es
7
Pros:

El hotel estaba limpio.

Cons:

La localización. Esta un poco alejado del centro. La cama tampoco era cómoda . Desayuno regular.

2026-04-06 • via Nuitee
M
Michela • couple • it
7
2026-01-19 • via Nuitee
M
Mchael • couple • us
6
Pros:

Room and bathroom were spacious and comfortable and we had a great view from the balcony and room, which got a lot of light.

Cons:

Breakfast was ok but quite basic as buffet only and only scrambled and hard boiled eggs offered. The coffee was truly awful, would never have guessed we were in Italy. The pool and patio could use an upgrade.

There is also no sidewalk for half the walk into town so you are effectively on the side of the road next to traffic. There is a bus that runs regularly but for our return home from town after dinner the bus never showed on two different nights

2026-01-19 • via Nuitee
B
Boguslaw • solo_traveller • ca
8
The hotel was very nice, clean with friendly and good service.
Pros:

Very nice hotel, the room was very clean and spacious. Breakfast was great, location was little bit far from town square. the bar was okay, actually when you ordered a drink and they had draft beer for example, they served you kind of very nice and tasty snack combination for free. The reception staff was very professional, friendly and helpful. thanks to the receptionist name Alphonso, if I remember correctly, I had a successful trip to Capri. The day I arrived, I received memo from my tour operator cancelling my next day boat tour to Capri and Blue Grotto due to the rough seas. When I spoke about it with receptionist Alphonso, he said that we better wait till tomorrow morning, perhaps I can still go to Capri on my own. He mentioned the public ferry between Sorrento and Capri, he said that this is a quite large ferry and it may still go to Capri, despite the rough seas. And the next day at 7:00 am, he called the port to find out if the ferry is still providing services, they confirmed that the ferry is servicing Capri, and I ended having wonderful day in Capri, visiting town and walking to the observation place with stunning views, and finally to the top of the Capri, enjoying breathtaking view while visiting ruins of the Jovis villa, the emperor Tiberius Villa. Later on I found out the my tour did not include this, as I think it was quite a physical challenge to get there. I missed the Blue Grotto, and later on I learned that this was quite often a case as the sea had to be almost perfect for that.

Cons:

The location, too far from the town square with shops and restaurants and the hotel did not had its own restaurant.

2026-01-19 • via Nuitee
D
Daniela • extended_group • it
9
2026-01-19 • via Nuitee
E
EZEQUIEL • couple • es
10
Espectacular. Todo muy bien
Pros:

Sitio muy bonito para descansar 😍

Cons:

.....

2026-01-19 • via Nuitee
O
Oliva • couple • it
7
2026-01-19 • via Nuitee
B
Barbara • couple • nl
8
2026-01-19 • via Nuitee
F
Franci • solo_traveller • si
6
2026-01-19 • via Nuitee
M
Maria Luciana • family_with_children • ar
8
Pros:

Las habitaciones son comodas y limpias.
El desayuno es muy completo.

2026-01-19 • via Nuitee
D
Dalva • couple • tz
10
Definitely worth staying at
Pros:

Great staff & location.

2026-01-19 • via Nuitee
S
stella • couple • it
10
Splendido
Pros:

Tutto

2026-01-19 • via Nuitee
V
Virginia • couple • it
7
2026-01-19 • via Nuitee
A
Alibelarbi • solo_traveller • ae
10
2026-01-15 • via Nuitee
S
Stefan • family_with_children • at
10
Pros:

Very nice and friendly employees. Absolute recommendation!

2025-12-06 • via Nuitee