Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Location somewhat distant
Occasional issues with shower and tap

Categories

Cleanliness
8.01
Multiple guests noted clean rooms, but there were mentions of a damp smell in one room.
Service
8.98
Overall, guests praised the friendly and professional staff, especially in dining areas.
Location
8.02
Location is a bit far from the town square, but offers pleasant walks with good views.
Room Quality
7.97
Rooms are spacious and comfortable with good views, yet concerns about dampness were mentioned.
Amenities
8.5
Amenities were generally satisfactory, with some complimentary snacks when ordering drinks.
Value for Money
8.46
Good value reported for the quality and service received during the stay.
Food and Beverage
8.01
Breakfast was generally praised, though the hot options were noted as limited by some guests.
Overall Experience
8.48
A positive experience overall with helpful staff and pleasant environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic Views and Mediterranean Charm
Hotel Metropole, nestled in a lush green area, offers stunning panoramic views of the Gulf of Naples. The simple Mediterranean style rooms with private balconies provide a serene retreat for guests.

Delicious Dining and Relaxing Poolside
Indulge in classic Italian dishes at the hotel's traditional restaurant, served on a sunny terrace. Start your day with a delightful continental breakfast buffet. Unwind by the outdoor swimming pool in the garden area equipped with sun loungers.

Convenient Location and Nearby Attractions
With buses to the town center at the doorstep and easy access to Capri and Pompei, Hotel Metropole ensures a convenient stay for exploring Sorrento. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that parking is subject to availability, as parking spaces are limited. If you leave your car in the parking lot, you must leave your car keys at the front desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an existing bed.
    Children from 11 years old to 15 years old stay for € 25 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1016 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
M
Maurizio solo_traveller it
10
Hotel luminoso
Pros:

La pulizia e luminosità

Cons:

Nulla

2026-06-06 via Nuitee
F
Ferriel solo_traveller in
9
2026-06-04 via Nuitee
A
Aušra couple lt
10
2026-06-03 via Nuitee
F
Fulvio family_with_children it
8
Non male!!!
Pros:

La posizione a 300 metri dal centro, stanze comode e pulite
Rapporto qualità prezzo ottimo

Cons:

Tutto ok
Si potrebbe migliorare la colazione ma nel complesso buona

2026-06-02 via Nuitee
C
Christophe solo_traveller fr
9
2026-06-01 via Nuitee
L
Liliana couple cl
6
Pros:

desayuno bueno ,personal de comedor muy amable

Cons:

Personal de recepción algo apáticos, carta de restaurant limitada, no tiene vista a la bahía ,

2026-05-29 via Nuitee
P
Petre Lucian family_with_children ro
8
Pros:

Room was big enough, cleaning was done every day, u get 2 bottles of free water every day, staff was friendly and joyful, specially the bar guys. I recommend the hotel for price vs quality.

Cons:

It said that there is a single bed in the room but actually there were 2 single beds with a big bed sheet. DO NOT EAT AT THEIR RESTAURANT. The food was terrible. We tried the lasagna. They say in the menu that it's fresh homemade. It was something frozen, with some kind of small meatballs and sausages slices inside. It was brought warm'ish. We ate it because we were really hungry and they were the only option available there. I don't recomment the restaurant.

2026-05-28 via Nuitee
F
Florence couple fr
9
Beau séjour à Sorrente
Pros:

Hôtel facile à trouver et bien situé pour aller à Sorrente à pied. Le personnel nous a très bien accueilli. La chambre était bien équipée et très confortable. Puis nous avons profité de la piscine, malgré qu’elle ne soit pas chauffée. Le petit déjeuner sous forme de buffet était bon avec du choix. Nous recommandons cet hôtel et avons passé un agréable séjour.

2026-05-26 via Nuitee
I
Irfan fane couple me
9
2026-05-22 via Nuitee
A
arianna solo_traveller it
8
2026-05-21 via Nuitee
N
Nicole couple de
9
Alles wunderbar!
Pros:

Sehr hell und freundlich, schöne Terrasse mit Pool. Nettes Personal…

2026-05-18 via Nuitee
A
AIDA family_with_children al
10
Pros:

Mi è piaciuto tutto: un'ottima colazione, un servizio impeccabile, un luogo piacevole immerso nel verde e un'aria meravigliosamente pulita. Se ne avessi la possibilità, ci tornerei volentieri. È un vero peccato che il soggiorno sia stato breve. Consiglierei questo hotel.

2026-05-16 via Nuitee
E
Enrique solo_traveller us
10
Pros:

The place was very clean

Cons:

I was happy on my stay

2026-05-15 via Nuitee
F
Florencia solo_traveller us
10
2026-05-12 via Nuitee
T
Toon couple nl
10
2026-05-12 via Nuitee
F
FRANCESCA solo_traveller it
10
Pros:

Posizione molto bella, in prossimità del centro di Sorrento, raggiungibile in 15 minuti a piedi. Accoglienza eccellente, upgrade della camera non richiesto e concesso. Abbiamo soggiornato il giorno del compleanno di mio padre ed ha trovato in camera ilun graditissimo dolce dello chef con candelina!!!!

Cons:

Niente

2026-05-10 via Nuitee
F
Fasanelli couple ar
10
Pros:

Hermoso y muy confortable hotel. Ubicación tranquila, a pocas cuadras caminando del centro de Sorrento. Desayuno excelente, muy buenas instalaciones (La vista de la habitación al mar y el Vesubio es maravillosa). Personal muy amable y atento a cualquier necesidad. El estacionamiento disponible en el lugar es otro punto a favor. Además cuenta con un muy buen restaurant con excelentes platos y muy buena atención.

Cons:

Nada

2026-05-09 via Nuitee
M
Maja couple se
7
Pros:

Fantastisk utsikt, trevlig och hjälpsam personal

Cons:

Hårda sängar och kuddar. För att gå till hotellet måste man gå en bit efter vägen utan trottoar där mycket bilar körde. Lite högljutt utanför fönstret då bilvägen går precis utanför.

2026-05-09 via Nuitee
S
Starr extended_group ie
7
Very nice
Pros:

All good

Cons:

The room was very small for 3 persons no room between the beds.

2026-05-09 via Nuitee
G
Gal couple il
4
2026-05-09 via Nuitee