Santiago Apartments Bilbao

Hotels
8.7 (2646 reviews)
Licenciado Poza, 12 , Bilbao , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Nice room size
Cons:
Cleanliness issues
Some amenities need upgrades

Categories

Cleanliness
7.78
Multiple mentions of cleanliness issues such as dirty dishes and inadequate cleaning.
Service
9.25
Several reviews highlight excellent service and friendly staff.
Location
9.29
Consistently praised as ideal and very convenient.
Room Quality
8.24
Rooms are spacious but some mention issues with equipment or decor.
Amenities
8.77
Amenities are generally well-received but with some suggestions for improvement.
Value for Money
8.73
Prices are generally seen as fair for the quality offered.
Food and Beverage
8.78
Limited commentary but generally acceptable; guests appreciate the convenience of nearby shops.
Overall Experience
8.75
Overall sentiment is positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:37

Property Description

Central Location:
Located in the heart of the city, our accommodation offers convenience and easy access to key attractions, making it perfect for both business and leisure travelers.

Spacious and Well-Decorated Apartments:
Our apartments, ranging from 50 to 75 m², provide ample space and are beautifully decorated. With a fully equipped kitchen, comfortable living-dining area, and a luxurious bathroom with a hydromassage shower, we ensure a comfortable and enjoyable stay for our guests.

On-Site Café-Restaurant and Terrace:
Indulge in a delightful dining experience at El Rincón de Bilbao, our café-restaurant with a charming terrace. Whether you prefer set dishes or á la carte options, our restaurant offers a wonderful culinary experience right at your doorstep.

Experience the perfect blend of comfort and convenience at our establishment. Book now for a memorable stay!

Important information:

It is very important that guests check in before 23:00 as the reception closes at this time.

License Number: TBI00006

Pet's are accepted upon request and require a 200 euro deposit. The deposit will be returned on check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2646 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
J
Juan Pablo • extended_group • es
9
2026-05-08 • via Nuitee
A
Arlette • extended_group • fr
10
2026-05-08 • via Nuitee
M
Manoli • solo_traveller • es
10
Ideal para conocer Bilbao
Pros:

Ubicación céntrica.
Cerca de metro y bus.
A 2 estaciones de metro del Casco Histórico.
Apartamento luminoso.
Teníamos el duplex..
Arriba habitación y baño.completo.
Cama cómoda.
Abajo cocina,salón.comedor y aseo.
Personal de recepción super amables.
Cerca de supermercado y bares.

Cons:

Difícil para aparcar.
Alquilamos parking que hay en el.mismo edificio.

2026-05-08 • via Nuitee
S
Stefan • extended_group • de
9
Alles hat gepasst
Pros:

Lage! Tiefgarage für die Motorräder, Rezeption sehr freundlich

Cons:

—-

2026-05-07 • via Nuitee
G
Gavanelli • solo_traveller • it
10
Posizione vincente
Pros:

Appartamento in posizione perfetta!!! Personale gentilissimo. Appartamento pulito.

Cons:

I letti erano un po piccoli ma cmq abbastanza comodi.

2026-05-06 • via Nuitee
V
Veronica • extended_group • es
9
Genial
Pros:

Atención, limpieza, ubicación. Todo de 10

2026-05-06 • via Nuitee
S
Sofia • family_with_children • es
10
Cons:

Estaría muy bien que hubiese un mínimo de insumos para cocinar (sal, aceite y servilletas)

2026-05-06 • via Nuitee
R
Rocio • family_with_children • es
10
Apartamento cómodo y completo en una ubicación excelente
Pros:

El apartamento era en un atico super amplio, muy comodo y completo, con unas vistas muy buenas.

Cons:

Lo habia reservado para 4 personas, sabía que dos de nosotros dormiríamos en el sofá cama, pero no sabía que el baño se encontraba dentro de la habitación, lo cual era quizás un poco molesto, pero no hemos tenido problemas.

2026-05-05 • via Nuitee
R
Rey • couple • es
7
Pros:

Apartamento grande y de ubicación excelente

Cons:

Colchón horrible,se te clavan los muelles. Faltan detalles en la cocina

2026-05-05 • via Nuitee
M
Medina San Román • extended_group • es
10
2026-05-04 • via Nuitee
M
Monika • solo_traveller • pl
8
Pros:

Świetna lokalizacja! Parking podziemny - dodatkowo płatny!

2026-05-04 • via Nuitee
C
Christine • solo_traveller • nl
10
2026-05-03 • via Nuitee
A
Alma Flamina Erdős • solo_traveller • se
8
Good location
Pros:

Perfect location, close to everything, good size of the apartment

2026-05-02 • via Nuitee
M
Miren • solo_traveller • es
9
Recomendable
Pros:

La ubicación, la amplitud y la azotea.

2026-05-02 • via Nuitee
M
Marzia F. • solo_traveller • it
10
2026-05-02 • via Nuitee
E
Evangelos • couple • gr
7
2026-05-02 • via Nuitee
M
María Jesús • extended_group • es
6
2026-05-02 • via Nuitee
C
Claudia • solo_traveller • uy
9
Perfecto.
Pros:

El apto era muy lindo, funcional y cómodo .
Buen amoblamiento y equipamiento en general .
La ubicación muy buena, para moverse sin coche perfectamente a todos los lugares turísticos y comerciales . Apenas a 200m de la gran via .
Colmó las expectativas plenamente.

Cons:

Solo mencionar que nuestro apto daba a la calle y enfrente había una plaza donde por la noche se reunieron jóvenes hasta altas horas de la madrugada , impidiendo el descanso .
Seguramente fue algo ocasional y obviamente no depende del alojamiento.

2026-05-01 • via Nuitee
D
DIMITRIOS • solo_traveller • gr
9
2026-05-01 • via Nuitee
F
Filipa Ferreira • extended_group • pt
9
Impecavel
Pros:

Foi incrivel. Duche fantastico. os funcionario mt simpaticos , principalmente o senhor que nos recebeu na recepção.
Obrigada por toda a hospitalidade e espero voltar para o ano com toda a equipa de Erasmus . Obrigada

2026-05-01 • via Nuitee