Santuzza Hotel Catania

Hotels
Independent
7 (61 reviews)
Via Etnea, 270, Catania, CT, 95131 , Catania , IT

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated room features

Categories

Cleanliness
5
Presence of ants and general concerns about cleanliness were mentioned.
Service
8.5
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Multiple reviews praised the hotel's convenient location for tourists.
Room Quality
6
Issues with room condition were noted, such as the door being hard to open and outdated features.
Amenities
7
No specific amenities mentioned, standard quality for this hotel tier.
Value for Money
7.5
Some guests felt satisfied with the price relative to their stay.
Food and Beverage
7.5
Breakfast was positively mentioned, contributing to overall satisfaction.
Overall Experience
6
General sentiment was mixed, with both positive and negative elements highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Central Location and Easy Access to Attractions

Conveniently situated in Catania City Centre, Santuzza Hotel Catania is within walking distance to popular landmarks like the Bellini Gardens and Roman Amphitheater.

Comfortable Rooms and Modern Amenities

Relax in one of the 18 air-conditioned rooms with minibars, flat-screen TVs, and private balconies. Stay connected with complimentary Wi-Fi and enjoy satellite programming.

Dining Options and Services

Indulge in delicious meals at the hotel's restaurant or opt for room service. Unwind with a drink at the bar/lounge, and take advantage of services like concierge assistance and buffet breakfasts.

Plan your stay at Santuzza Hotel Catania to explore the vibrant streets of Catania effortlessly.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in kg is 16

See all policies

Location

Guest Reviews

7
Based on 61 reviews
Cleanliness: 5
Service: 8.5
Location: 8.5
Room Quality: 6
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 6
E
Edo Roberto
2
Pros:

The hotel informed me the day of arrival, that ill be relocated in another hotel (Agatha Cosy hotel) due to problem in the hotel i booked. The shower is inside the bed room and the WC and sink is the entrance without any door to separate from the small entrance. There is bad smell of sewer in the room. No isolation from outside, and this is a problem as in the first floor there is a techno dance room. No soap in the bath, only shampoo. No answer about all these complains.

2025-10-12 via Nuitee
A
andrea
2
Pros:

Posto

2025-10-11 via Nuitee
W
Wade family
8
Pros:

The room was nice and clean. No hand soap in the bathroom, just packets of shampoo. No coffee pot.
Its a good 2 day stay place.

2025-10-09 via Nuitee
B
Bashar
8
Pros:

Old rooms, clean, good enough breakfast, excellent location, water pressure is excellent

2025-10-06 via Nuitee
S
Suzanne
8
Pros:

The location of this hotel was better than I expected. Very convenient to many things tourists are interested in. The door to my room was extremely hard to open.

2025-09-26 via Nuitee
K
Klara
8
Pros:

Jättetrevlig och hjälpsam personal. Duschen var i lite dåligt skick men rummet i sin helhet var superfräscht med bra AC. Med tanke på priset var vi väldigt nöjda.

2025-09-18 via Nuitee
J
Jean francois
8
Très mitigé
Pros:

Emplacement parfait pour visiter la ville, en plein coeur du quartier qui bouge... bar, restaurants, transports, monuments.
Pour autant, grande chambre sommaire, au calme, mais très vieillotte... ils ont essayé de la moderniser mais vraiment pas avec les meilleurs artisants d’italie, si ce n’est pas les pires... porte serviettes mal fixé, paroie de douche trop petite par rapport au bac, applique luminaire posée a l’arrache et qui scintille, clim qui fuie(peine a ete prise de mettre un réceptacle d’eau dessous) carrelage des sanitaires peint d’une manière douteuse pour tenter de moderniser le tout... pour autant établissement charmant, petit dej sympa ainsi que le personnel... L’emplacement relève et sauve le tout

2025-09-17 via Nuitee
D
Darren
8
Perfect for a city break.
Pros:

Nice hotel, excellent location, in the city and near the airport, friendly staff, good breakfast, bathroom could do with being renovated, other than that very good.

2025-09-05 via Nuitee
K
Kerstin family_with_children
10
Pros:

Es war ein wunderschöner Urlaub. Das Personal ist sehr freundlich und hilfsbereit. Die Lage ist super und die Busverbindung auch. Wir würden wieder kommen. Vielen Dank an das Hotel

2025-09-04 via Nuitee
D
dave
2
Pros:

Très décevant comme hôtel, Presence de fourmis sur le plancher, pas de siege pour le banc de toilette et difficulté pour communiquer car le préposé parlait en italien seulement. Pas de parking disponible contrairement à ce qui est indiqué dans l annonce.

2025-07-10 via Nuitee
K
Karen
6
Pros:

Bathroom very outdated and did not have good drainage, could smell cigarette coming in

2025-04-08 via Nuitee
D
Darren friends
6
Pros:

The location of the hotel was nice, but my room was right directly behind reception, and at 6am every morning I was rudely awoken by the staff that worked there laughing and joking making extremely loud noise with no concern for guests that was staying there, one morning at 0545 the guy was scraping the walls directly outside my room above my door as they were plastering and painting.. very rude in my opinion

The room itself was very old, unkept and basic, the shower head was broken so you have to hold the shower at all times and the toilet flush kept breaking. Other than that the room was fine got the price paid

The breakfast was a waste of time, the most limited selection of items I’ve ever seen for a continental breakfast fittting all items on a very small table.. the coffee machine kept on breaking and when it did work, it tasted like cleaning fluid

All in all I’d recommend you find another hotel and use this one if there are no better options

2025-04-04 via Nuitee
M
Matthew friends
6
Pros:

Although very friendly staff with nice communication and helpful my door card stopped working the accommodation has been let down by the early morning noise levels.
All rooms on the 1st floor are adjacent to the reception with very thin walls, therefore every conversation is heard. Some mornings music can be clearly heard playing from reception as early as 6am and on one occasion some walls were being replastered outside rooms at 7am. This quite clearly seems the norm from staff which is unfortunate.
The rooms are spacious, clean and basic which suited our trip just fine and matched the price paid (April). A basic breakfast is included but not used as the coffee machine was broken/leaking water most mornings, therefore we used the various available cafes along the street outside.
Overall a affordable pleasant building on a busy street with plenty of amenities just let down by the very early rude awakenings.

2025-04-04 via Nuitee
A
alan friends
4
Pros:

Tired and old

2025-02-21 via Nuitee
G
Gaetano family
10
Pros:

Ottima struttura

2025-02-02 via Nuitee
U
UMUT BARIS
8
Pros:

Çalışanlar gayet samimi ve güler yüzlü. Otelin konumu muhteşem. Otopark imkanı yok. Otelin biraz bakıma ihtiyacı var.

2024-12-30 via Nuitee
C
Colin
6
Pros:

Friendly staff & the Best Location! Rooms and Old and need to be Refurbished. I stayed in Sicily for weeks and tried different hotels and rooms to rent, this was the best of a bad bunch! It very hard to find a good hotel in Sicily unless you spend Big Big Money! Hotels are so Overpriced in Sicily and you get very little for your money. Yes I would stay here again. Unfortunately there was no lift and the hostel in on the Top floor of a high building but if you are fit then that’s ok. I lost the room card and kindly they did not charge me ! This is an open and honest review! If it helps you will see my Guided Tours from Sicily with my Tips and Recommendations on You Tube @ Travel with Col

2024-12-03 via Nuitee
N
Nida family_with_children
4
Pros:

It is very bad, old and the reception is not comfortable. I spent a night as if I was in a prison. I do not recommend it at all. It does not deserve a single star.

2024-11-09 via Nuitee
D
Darran
8
Pros:

It was very quirky and very central and the longer I stayed the more I liked it.

2024-10-30 via Nuitee
A
Arminda Di partner
2
Pros:

Je ne recommande vraiment pas cet établissement nous n avons pas pu dormir des 2 nuits il y a un moteur d eau qui se mets en route toutes les 2 minutes la chambre 6 est à proscrire. Niveau propreté n en parlons pas ( poussière, taches, salle de bain, pas de protège matelas ect ect ) les seuls points positifs sont la localisation et la réception 24h/24 et les jeunes qui sont présents sympathiques . Établissement qui a du avoir du charisme il y a de nombreuses années. Ce n est vraiment pas un 3 étoiles je dirais à peine une . Cet établissement n est pas à l image d Expedia

2024-10-28 via Nuitee