Hecco Deluxe Hotel

It is a 5* hotel from the view point of view. Regrettably about 1 or 2 * from the room and facilities point of view.

The location is good, but the entrance to the hotel gave me an uneasy feeling. Nothing indicates that there is a hotel here. You have to take the elevator up to the 9th floor where the reception is.
In my room, 104, there was a noise on and off that made it difficult to sleep.
Many cafes in the area, old town in walking distance, and reliable pickup at the airport. But i will choose another hotel in the future.

Wonderful location and great staff. Cafe was lovely. Be prepared for a lot of stairs.

Their internet goes in an out of service. Get more reliable internet.

They should wash their toilets before guests arrive.

Nice rooftop, but if it rains there is no coverage.

I chose this spot for the location and view only. Otherwise I wouldn’t have chosen it.
Also it is on the 9th floor so it’s nice and away from street traffic.

Room is normal and clean otherwise, except Tue toilet rim.

Also, during the rain, random street people entered the building to take shelter from rain, low security.

Great for shopping and walking.

Har tidigare besökt detta hotell ett flertal gånger,
Gillar att det är så centralt vilket är smidigt. Dock kommer jag aldrig mer sätta min fot på detta hotell. Vi fick ett familjerum dock varken kuddar eller täckt för hela familjen. Bad om en extra kudde, med ett halvdåligt bemötande.
Extrasängen var där en fjäder som gick rakt upp i ryggen.

Hotellet var sisådär, men utsikten var riktigt bra. Frukosten var inte så bra, det var dubbelrum med två sängar på 70 bred och min säng var riktigt mjuk och inte bra att sova i. Personalen var trevliga och servicen var bra, men 4 stjärnor på hotellet är det inte.

Staff very friendly beautiful Hotel just right in the heart of centre

A fantastic location in Sarajevo with stunning views across the city. Would recommend this hotel for anyone who is looking to stay in Sarajevo, whether it be their first time or not. Lots to do in the area outside the hotel with many bars and restaurants offering an authentic Bosnian experience. Thank you for a great stay!

Mycket bra hotel med bra frukost och mycket fint utsikt av hela staden från the rooftop. Ligger mycket centralt. Vänliga personal. Tack!

Pros: Perfect location and great view. Hotel staff was friendly.

Cons: Toilet seat was broken and high. Rooms are only accessible with lift at 9th floor. I was worrying what if the lift was broken. Also incase of a fire Im not sure what would happen.

The hotel is brilliantly placed, a maximum of 10 minutes walk from the old town. It one of the tallest buildings in the area so is easy to spot even if you're slightly lost.

Be aware that the reception is on the 9th floor, accessible by lift but if your room is on the 2nd or 3rd floor then you only have stairs as there is no lift beyond the 9th floor.

The restaurant terrace is a great place to enjoy a meal or a coffee and has great views of the city.

This is a clean and comfortable hotel, well placed with friendly and helpful staff, i would definitely recommend.

A big thanks to Alia on reception, she was super helpful and friendly and a real asset to the hotel.

Perfect location, friendly and helpful staff. Great breakfast. Cleaning could have been better.

The best thing about this hotel was the people working there. Other wise not so much positive

Dålig städning, ingen hiss till rummen. Vi fick gå flera trappor för att komma till rummet. Ingen luft på rummet, kvavt och dammigt.

pırıl pırıl odalar, ilgili ve kibar çalışanlar. küçük çocuklu aileler üst katlardan oda almazsa daha iyi olur.

I loved

Broken toilet seat, flooded shower room, poorly kempt bedrooms, bad housekeeping. I complained and fortunately the manager changed my room to a different one that didn’t have a broken toilet seat. However, I certainly won’t be staying at this hotel again. If I am to return to Sarajevo again, I will ensure I stay at a good hotel, this was possible one of the worst hotels I have stayed in. One positive though were the views from the bedrooms.

The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.

Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed

No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.