Best Western Hotel Prisma

Hotels
•
Best Western
8 (2132 reviews)
Max-Johannsen-Brücke 1 , Neumünster , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Convenient location
Cons:
Cleanliness issues in common areas
Noise from outside
Lack of certain amenities requested

Categories

Cleanliness
7.33
There were mentions of cleanliness issues in the hallways and noise from outside.
Service
8.8
Friendly and helpful staff, excellent service throughout the stay.
Location
8.34
Convenient location, close to local attractions.
Room Quality
7.79
Rooms were generally good, but some complaints about noise and room amenities.
Amenities
7.82
Adequate amenities; praised for breakfast buffet and free parking.
Value for Money
7.78
Overall a good value based on the service and room provided.
Food and Beverage
8.33
Food received high praise, although there were specific requests for vegan options.
Overall Experience
7.8
Overall a good experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:26

Property Description

Modern Rooms with Colourful Decor
Experience comfort and style in our modern rooms at the Best Western Hotel Prisma. Each room is tastefully decorated with colorful accents, providing a vibrant and welcoming atmosphere. Enjoy amenities such as satellite TV, a work desk, and a well-equipped bathroom for a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at the campinos restaurant, where you can savor a variety of regional and international dishes. Start your day right with a rich breakfast buffet at the Prisma, ensuring you have the energy you need for a day of exploration or business meetings.

Convenient Location and Accessibility
Located just a 3-minute drive from the A7 motorway, the Best Western Prisma offers easy access to nearby attractions. Explore the beauty of Kiel and Hamburg, both within a short driving distance, or escape to nature at the Aukrug Nature Park only 20 minutes away. Book your stay now for a memorable experience!

Important information:

Please note that pets cannot be accommodated in all rooms and are only allowed upon request. A maximum of 2 pets per room are allowed.

The property offers e-charging station for cars.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 4 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2132 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
J
Jeppe • couple • dk
8
2026-03-14 • via Nuitee
T
Tristan • extended_group • nl
8
2026-03-12 • via Nuitee
F
Farmer • solo_traveller • de
7
2026-03-11 • via Nuitee
M
michael • solo_traveller • de
7
2026-03-09 • via Nuitee
M
Mirjam • couple • ch
5
Riesenenttäuschung; bestimmt nie wieder!
Pros:

Das Frühstücksbuffet

Cons:

Schmutzige Zimmer
Sehr lärmige Lage
Fitnessraum sehr schmuddelig
Restaurant wegen Lokalanlass völlig ausgebucht

2026-03-07 • via Nuitee
M
Mirjam • solo_traveller • ch
5
Nie mehr!
Pros:

Eigentlich nichts

Cons:

Schmutzig
Schmuddeliger Fitnessraum
Restaurant voll, kein Platz für Hotelgäste (auch keine Reservierungsmöglichkeit!)
Lärmige Lage

2026-03-07 • via Nuitee
L
Lasse • solo_traveller • dk
9
Great for a stop over with a large vehicle
Pros:

Parking lot for larger vehicles

2026-03-01 • via Nuitee
S
Sarah • solo_traveller • de
9
2026-03-01 • via Nuitee
E
Etzel • couple • de
7
2026-03-01 • via Nuitee
A
Andreas • couple • de
8
Gerne wieder
Pros:

Super Lage neben den Holstenhallen Sauna im Preis enthalten

Cons:

Kein Bademantel

2026-03-01 • via Nuitee
E
Ernst • couple • de
8
2026-02-26 • via Nuitee
M
Mirko • couple • de
9
2026-02-14 • via Nuitee
A
Annie • solo_traveller • dk
8
Morgenmaden 🤩 det eneste vi godt kunne bruge var maskinen med kaffe kunne lave varm kakao
Pros:

Dejlig rent overalt og hyggeligt værelse.
Dog havde jeg ringet ned fordi jeg bøvlede med at bestille værelse til 4 personer. Og i tlf fik jeg at vide det kunne jeg sagtens få .. da vi stod nede ved jer fik vi at vide i ikke havde værelser til 4 😱..

Vi fik et ekstra værelse uden beregning. Vi spurgte om man ikke bare kunne ligge en madres på gulvet men det fik vi at vide der ikke var plads til..

Men der er masser plads til at ligge madres på gulvet ..
vi sagde vi ikke skulle bruge det ekstra men kun en madres .. men i har ikke nogle ekstra madresser. Så vi spærrede et ekstra værelse kun pga en madres.,

Det synd i ikke har værelser til 4 eller ekstra madres …
Hilsen annie

Cons:

Intet :) kun det der er beskrevet ovenfor

2026-02-14 • via Nuitee
T
Tanja • family_with_children • de
7
2026-02-14 • via Nuitee
K
Katrin • solo_traveller • de
9
Gut für einen kurzen Aufenthalt
Pros:

Lage

2026-02-12 • via Nuitee
M
Mandy • solo_traveller • de
8
2026-02-11 • via Nuitee
B
Bjarke • family_with_children • dk
8
2026-02-11 • via Nuitee
C
Cliff • family_with_children • dk
8
Udemærket til prisen og korterer ophold
Pros:

Morgenmaden. Det hele. Alt var super godt.

Cons:

Fjernsynet gav lidt problemer. Der mangler nøgle til badeværelse

2026-02-10 • via Nuitee
H
Hendrik • couple • de
7
2026-02-09 • via Nuitee
D
Dorothee • solo_traveller • de
7
2026-02-08 • via Nuitee