Best Western Hotel Prisma

Hotels
•
Best Western
8 (2212 reviews)
Max-Johannsen-Brücke 1 , Neumünster , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Convenient location
Cons:
Cleanliness issues in common areas
Noise from outside
Lack of certain amenities requested

Categories

Cleanliness
7.33
There were mentions of cleanliness issues in the hallways and noise from outside.
Service
8.8
Friendly and helpful staff, excellent service throughout the stay.
Location
8.34
Convenient location, close to local attractions.
Room Quality
7.79
Rooms were generally good, but some complaints about noise and room amenities.
Amenities
7.82
Adequate amenities; praised for breakfast buffet and free parking.
Value for Money
7.78
Overall a good value based on the service and room provided.
Food and Beverage
8.33
Food received high praise, although there were specific requests for vegan options.
Overall Experience
7.8
Overall a good experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:26

Property Description

Modern Rooms with Colourful Decor
Experience comfort and style in our modern rooms at the Best Western Hotel Prisma. Each room is tastefully decorated with colorful accents, providing a vibrant and welcoming atmosphere. Enjoy amenities such as satellite TV, a work desk, and a well-equipped bathroom for a relaxing stay.

Delicious Dining Options
Indulge in a culinary journey at the campinos restaurant, where you can savor a variety of regional and international dishes. Start your day right with a rich breakfast buffet at the Prisma, ensuring you have the energy you need for a day of exploration or business meetings.

Convenient Location and Accessibility
Located just a 3-minute drive from the A7 motorway, the Best Western Prisma offers easy access to nearby attractions. Explore the beauty of Kiel and Hamburg, both within a short driving distance, or escape to nature at the Aukrug Nature Park only 20 minutes away. Book your stay now for a memorable experience!

Important information:

Please note that pets cannot be accommodated in all rooms and are only allowed upon request. A maximum of 2 pets per room are allowed.

The property offers e-charging station for cars.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 4 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2212 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
M
Marie • solo_traveller • fr
9
2026-07-04 • via Nuitee
C
christine • solo_traveller • be
8
Pros:

Facile a trouver, sur notre route. Restaurant à l hôtel mais il n est pas bien renseigné. Peut-être est il gère indépendamment. Petit déjeuner bien fourni.

2026-07-03 • via Nuitee
J
Janne • couple • fi
4
Huonolaatuinen ja epäystävällinen hotelli suoraan liikenteen keskellä
Pros:

Sijainti lähellä moottoritietä

Cons:

Henkilökunta vastaan otossa oli hyvin ylimielistä ja auton pysäköinti maksoi ylimääräisen 6€ millä ei ole väliä mutta ei mainita missään - jos sattuu saamaan paikan - respa kysyi ekaks - oh, you find a place to park? Huoneesta oli ikkuna suoraan McDonals parkkipaikalle joten ”viilennys joka toimi ikkunan kautta toi samalla vieraaksi paikallisen autoilijoiden McD kiertämisen seurannan..

2026-06-30 • via Nuitee
E
Eli • couple • gb
10
Convenient hotel , comfortable room and helpful staff
Pros:

Friendly staff

Cons:

Paying for car parking

2026-06-30 • via Nuitee
M
Manuela • couple • de
8
2026-06-28 • via Nuitee
M
Manuela • couple • de
8
2026-06-28 • via Nuitee
S
Sebastian • solo_traveller • de
8
2026-06-27 • via Nuitee
S
Stein • couple • de
10
2026-06-27 • via Nuitee
N
Nina • couple • dk
6
Pros:

Beliggenheden.

Cons:

Minus AC, hvor jeg ikke kunne sove ved 29 grader varme .
Plus minus køleskab på værelset. Og deres kaffemaskine duede ikke om aftenen, hvor vi ankommet der.

2026-06-24 • via Nuitee
B
Bernd • couple • de
7
2026-06-24 • via Nuitee
U
Ulvatn • solo_traveller • no
5
Pros:

Relativt fine rom.

Cons:

Null aircondition drepende varmt på rommet, gangene var enda varmere.

2026-06-22 • via Nuitee
P
Peter • couple • de
7
Pros:

Frühstück war ok, Lage gut für die Durchreise, nachts war Ruhe, Restaurant im Haus, Essen ok

Cons:

Eklig schmutziger Teppichboden mit Flecken im Zimmer, erkennbare Tapeten-Flickstellen an den Wänden, kleine Schimmelstellen in der Dusche

2026-06-21 • via Nuitee
B
Bjarne P. • couple • dk
6
2026-06-21 • via Nuitee
M
Maria • family_with_children • se
9
Jätte nöjda!
Pros:

Allt!
Supertrevlig personal. Hjälpsam och proffsiga.

Cons:

Vi hade önskat AC. Men vi visste inte det skulle bli värmebölja i Tyskland när vi bokade. Natten var mycket varm.

2026-06-21 • via Nuitee
M
Michał • solo_traveller • pl
8
2026-06-20 • via Nuitee
N
Nicole • solo_traveller • de
8
Pros:

Freundlichen Empfang, saubere Zimmer, leckeres Frühstück

Cons:

Im Hotel sehr laut. Konnten nachts nicht lüften, weil es von der Strasse her sehr laut war. 6,-€ Parkgebühr extra

2026-06-20 • via Nuitee
M
Manfred • solo_traveller • de
8
2026-06-20 • via Nuitee
W
Wim • couple • nl
6
2026-06-11 • via Nuitee
J
Jürgen • couple • de
8
Pros:

ordentliches Abendessen und Frühstück

Cons:

Renovierung wäre kein Fehler

2026-06-11 • via Nuitee
R
Ralf • solo_traveller • de
9
Preis Leistung top
Pros:

Nähe zum Messegelände, sehr gutes Frühstück.

Cons:

Frühstück könnte zumindest an Messetagen schon um 7:00 h beginnen.

2026-06-10 • via Nuitee