The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group

Hotels
9 (2094 reviews)
46-46A Greengate Street , Stafford , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Slow service at times
Pressure on staff during busy periods

Categories

Cleanliness
8.25
Bar area is cozy; some service delays indicated issues with cleanliness.
Service
9.25
Staff were friendly and attentive; overall positive sentiments regarding service.
Location
9.25
Great location with a vibrant atmosphere; conveniently located in town center.
Room Quality
8.75
Rooms met expectations for a classic British hotel; mentioned as comfortable.
Amenities
9.25
Amenities include coffee shop, restaurant, bar, and great private dining.
Value for Money
8.75
Prices deemed fair for quality, as per feedback.
Food and Beverage
9.25
Breakfast was amazing; food quality during events was highly praised.
Overall Experience
9.25
Overall positive experiences across multiple visits; high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Award-Winning Brasserie and Stylish Rooms:
Experience luxury at The Swan Hotel in Stafford, Staffordshire, boasting an award-winning brasserie and stylish rooms with free Wi-Fi. The elegant rooms feature plasma-screen TVs, modern bathrooms, and cosy seating areas, providing the perfect blend of comfort and sophistication.

Fine Dining and Cocktail Lounge:
Indulge in a culinary journey at The Brasserie restaurant with its original exposed beams, offering fine wines and modern British cuisine made from quality local produce. After dinner, unwind at Bar Swan, featuring a charming courtyard terrace and a chic cocktail lounge, perfect for a relaxing evening.

Convenient Location and Easy Access:
Conveniently located in the heart of Stafford, our hotel is just a short drive from the M6 motorway, granting you easy access to explore Staffordshire's attractions. With Stafford Castle only 1.5 miles away and vibrant Birmingham a quick 30-minute drive, The Swan Hotel is the ideal choice for your next getaway. Book now for an unforgettable experience.

Important information:

Please note the hotel is a popular event venue at weekends and live music may be playing until late.

When booking 8 rooms or more, different policies and additional supplements will apply.

Please note that children can stay in rooms with adult supervision. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2094 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
B
Beth couple gb
10
Pros:

Great location hard working staff lovely warm feel to the hotel excellent coffee shop parking a bonus beautiful park within walking distance would definitely return

Cons:

Nothing

2026-07-18 via Nuitee
N
Neil solo_traveller gb
2
Pros:

Breakfast very good

Cons:

The room
Was not informed that it was over the "party" area
Very loud
Although provided with a fan, the window was so small it was to no benefit

2026-07-16 via Nuitee
R
Rod couple gb
9
enjoyable
Pros:

n/a

Cons:

nothing

2026-07-16 via Nuitee
P
Paul couple gb
9
great stay 2nd time visited and would certainly book again
Pros:

Room was great arrived later so didn't try the food but had a drink in the bar and outside beer garden. Great old world feel to the hotel.

Cons:

no issues

2026-07-15 via Nuitee
N
Nicholas solo_traveller gb
7
2026-07-13 via Nuitee
W
Wendy couple au
9
Very comfortable stay.
Pros:

Very comfortable and easy stay,

Cons:

The rooms fire door, while understandably very necessary, was quite hard to open.
We dined in the restaurant and I didn’t like the 12.5 percent service fee. We chose to have breakfast elsewhere due to this.

2026-07-13 via Nuitee
N
Neil couple gb
7
The room wasn’t the best
Pros:

Good location and excellent breakfast

Cons:

No air conditioning

2026-07-13 via Nuitee
S
Sherbolsun couple gb
10
2026-07-12 via Nuitee
E
Elizabeth couple gb
8
Polite and friendly staff, big spacious rooms, amazing value for money
Pros:

Very clean spacious room, it had a luxurious feel. There was a fan in the room, as well as a coffee machine that was amazing.

Cons:

The noise level outside was quite high as it’s on the high street. It’s not really the properties fault but if you’re a light sleeper you may struggle to get uninterrupted sleep. The floorboards are quite creaky as well, so you can hear other rooms walking around quite often.

2026-07-11 via Nuitee
A
Alan solo_traveller gb
9
Very comfortable business stat dispute the temperature. Lovely hotel with friendly helpful staff.
Pros:

Beautiful property with lovely public areas, bar, restaurant etc.

Cons:

Nothing.

2026-07-11 via Nuitee
M
martinakO4529BS Business Stoke-on-Trent, Staffordshire, England
10
Brilliant stay
Pros:

Fabulous place with wonderful staff, Nina the manager and all the staff can’t do enough for me. Really enjoyed and will definitely going back again.

2026-07-08 via Tripadvisor
R
Roger solo_traveller fr
10
J’y retournerai
Pros:

L’accueil le calme et la tranquillité

2026-07-06 via Nuitee
A
ANGELA couple gb
8
2026-07-05 via Nuitee
R
Richard solo_traveller gb
9
Pros:

Location was perfect, staff extremely helpful, beautiful historic building

Cons:

Limited menu, could more choice.

2026-07-04 via Nuitee
R
Regina solo_traveller sg
8
Very good hotel for that area
Pros:

Clean and location

Cons:

No gym

2026-07-03 via Nuitee
M
Matt couple gb
10
exceeded expectations for price
Pros:

plenty of space in the rooms

2026-07-02 via Nuitee
T
Telski solo_traveller gb
10
Pros:

Perfect stay

Cons:

Nothing all was perfect

2026-07-02 via Nuitee
R
Road729739 Family
10
A nice stay at the Swan Hotel to go to the theatre close by.
Pros:

We stayed at The Swan hotel for the night as we were going to see Richard 111 at the theatre. It is in the middle of Stafford and has parking on site. We had a meal before the theatre with friends and we all enjoyed the food. The staff were very helpful and the room was very comfortable.

2026-07-01 via Tripadvisor
E
Emma solo_traveller gb
9
Lovely
Pros:

Location was great and room was lovely

Cons:

Very hot day and windows were a struggle to open even a crack.

2026-07-01 via Nuitee
S
Sheri couple au
10
2026-07-01 via Nuitee