The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group

Hotels
9 (2030 reviews)
46-46A Greengate Street , Stafford , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Slow service at times
Pressure on staff during busy periods

Categories

Cleanliness
8.25
Bar area is cozy; some service delays indicated issues with cleanliness.
Service
9.25
Staff were friendly and attentive; overall positive sentiments regarding service.
Location
9.25
Great location with a vibrant atmosphere; conveniently located in town center.
Room Quality
8.75
Rooms met expectations for a classic British hotel; mentioned as comfortable.
Amenities
9.25
Amenities include coffee shop, restaurant, bar, and great private dining.
Value for Money
8.75
Prices deemed fair for quality, as per feedback.
Food and Beverage
9.25
Breakfast was amazing; food quality during events was highly praised.
Overall Experience
9.25
Overall positive experiences across multiple visits; high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Award-Winning Brasserie and Stylish Rooms:
Experience luxury at The Swan Hotel in Stafford, Staffordshire, boasting an award-winning brasserie and stylish rooms with free Wi-Fi. The elegant rooms feature plasma-screen TVs, modern bathrooms, and cosy seating areas, providing the perfect blend of comfort and sophistication.

Fine Dining and Cocktail Lounge:
Indulge in a culinary journey at The Brasserie restaurant with its original exposed beams, offering fine wines and modern British cuisine made from quality local produce. After dinner, unwind at Bar Swan, featuring a charming courtyard terrace and a chic cocktail lounge, perfect for a relaxing evening.

Convenient Location and Easy Access:
Conveniently located in the heart of Stafford, our hotel is just a short drive from the M6 motorway, granting you easy access to explore Staffordshire's attractions. With Stafford Castle only 1.5 miles away and vibrant Birmingham a quick 30-minute drive, The Swan Hotel is the ideal choice for your next getaway. Book now for an unforgettable experience.

Important information:

Please note the hotel is a popular event venue at weekends and live music may be playing until late.

When booking 8 rooms or more, different policies and additional supplements will apply.

Please note that children can stay in rooms with adult supervision. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2030 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
H
Helen • solo_traveller • gb
9
2026-05-16 • via Nuitee
B
Brian • extended_group • gb
9
Everything was great, but the resident in the next room was noisy. Snoring for several hours.
Pros:

Good choice. Good service

2026-05-14 • via Nuitee
J
Jackie • solo_traveller • ie
9
2026-05-14 • via Nuitee
M
Michael • couple • gb
1
Disaster!
Pros:

Nothing because we couldn't find the hotel. Impossible to contact by phone, due to a robot answering. At the end of a tiring day we gave up and got incredible service at the Spitfire Premier Inn.. So paid twice - a rare example of being let down by Booking.com

Cons:

See above - even the locals avoid Stafford.

2026-05-14 • via Nuitee
E
Eileen • solo_traveller • ie
8
Pros:

Staff were very helpful and friendly 🙂, and the food was very good. Lovely room and great sleeps.

2026-05-13 • via Nuitee
M
Martin • solo_traveller • gb
7
2026-05-13 • via Nuitee
D
Dundas • solo_traveller • gb
8
Great individual couching in hotel would happily recommend
Pros:

I travel allot on business it is really nice to stay somewhere with character. The staff were all really helpful and the room was great, especially the bed mattress.

2026-05-13 • via Nuitee
E
Eamonn • couple • ie
8
Pros:

Good food lovely staff good location

2026-05-13 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-05-13 • via Nuitee
M
Michael • couple • gb
8
Comfortable room and great staff but a little noisy at night
Pros:

Very comfortable room in a great central location. A nice evening meal.

Cons:

Noise from internal corridors and the street outside prevented us from getting a good night’s sleep. Maybe the price you have to pay for a central location.

2026-05-13 • via Nuitee
E
Emma-Jayne • extended_group • gb
10
Superb as always!
Pros:

It’s just wonderful in every way, the staff are outstanding 🤩 we regularly stay here with our dogs, they love it too as there’s always a bowl of treats waiting for them in the room!

Cons:

Nothing!

2026-05-12 • via Nuitee
A
Andy • solo_traveller • gb
10
Lovely place in the centre, warm and cosy hotel
Pros:

Really nice facilities and the hotel is very cosy with lots of seating options to relax in

2026-05-10 • via Nuitee
A
andy • couple • gb
8
Good
Pros:

Good

Cons:

Was all good

2026-05-10 • via Nuitee
E
Elliot • solo_traveller • gb
8
Pros:

We liked everything about the room.

Cons:

The breakfast: The hashbrowns were good, but there needs to be more veggie or pescatarian options.

2026-05-09 • via Nuitee
M
Matt • extended_group • gb
10
2026-05-05 • via Nuitee
S
Sarah • couple • gb
10
2026-05-05 • via Nuitee
J
Jan • solo_traveller • gb
8
Pros:

Staff were friendly,hotel was lovely and room was clean.

Cons:

Toilet seat had a stain on it and the sink plug didn't work.

2026-05-05 • via Nuitee
L
Lynne • couple • gb
10
Great room and location
Pros:

Excellent large room with good facilities
Including kettle/fridge in room
Was a great central location

Cons:

Breakfast was not included in the price and was average

2026-05-04 • via Nuitee
H
HAYLEY • couple • gb
10
2026-05-04 • via Nuitee
C
Clare • solo_traveller • gb
10
I will be back to this hotel, the next time I am in Stafford.
Pros:

The Swan Hotel is a lovely hotel and near to the Theatre and Train station.

Cons:

N/A

2026-05-04 • via Nuitee