The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group

Hotels
9 (2142 reviews)
46-46A Greengate Street , Stafford , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Slow service at times
Pressure on staff during busy periods

Categories

Cleanliness
8.25
Bar area is cozy; some service delays indicated issues with cleanliness.
Service
9.25
Staff were friendly and attentive; overall positive sentiments regarding service.
Location
9.25
Great location with a vibrant atmosphere; conveniently located in town center.
Room Quality
8.75
Rooms met expectations for a classic British hotel; mentioned as comfortable.
Amenities
9.25
Amenities include coffee shop, restaurant, bar, and great private dining.
Value for Money
8.75
Prices deemed fair for quality, as per feedback.
Food and Beverage
9.25
Breakfast was amazing; food quality during events was highly praised.
Overall Experience
9.25
Overall positive experiences across multiple visits; high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Award-Winning Brasserie and Stylish Rooms:
Experience luxury at The Swan Hotel in Stafford, Staffordshire, boasting an award-winning brasserie and stylish rooms with free Wi-Fi. The elegant rooms feature plasma-screen TVs, modern bathrooms, and cosy seating areas, providing the perfect blend of comfort and sophistication.

Fine Dining and Cocktail Lounge:
Indulge in a culinary journey at The Brasserie restaurant with its original exposed beams, offering fine wines and modern British cuisine made from quality local produce. After dinner, unwind at Bar Swan, featuring a charming courtyard terrace and a chic cocktail lounge, perfect for a relaxing evening.

Convenient Location and Easy Access:
Conveniently located in the heart of Stafford, our hotel is just a short drive from the M6 motorway, granting you easy access to explore Staffordshire's attractions. With Stafford Castle only 1.5 miles away and vibrant Birmingham a quick 30-minute drive, The Swan Hotel is the ideal choice for your next getaway. Book now for an unforgettable experience.

Important information:

Please note the hotel is a popular event venue at weekends and live music may be playing until late.

When booking 8 rooms or more, different policies and additional supplements will apply.

Please note that children can stay in rooms with adult supervision. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms on request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 2142 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
A
Anthony • family_with_children • gb
10
Pros:

The decor was interesting and very up-market.

Cons:

Nothing........everything was perfect

2026-10-23 • via Nuitee
N
Nesma • solo_traveller • gb
10
Pros:

Great location, comfortable room.

Cons:

Nothing all was great.

2026-10-23 • via Nuitee
H
Hindle • family_with_children • gb
10
2026-10-22 • via Nuitee
L
Lorna • couple • gb
9
2026-10-18 • via Nuitee
J
John • couple • gb
10
2026-10-17 • via Nuitee
C
Cynthia • couple • us
10
Outstanding experience and loving staff!!
Pros:

Love the history behind the hotel. It’s very comfortable and appreciative the centuries of time it represents.

Cons:

All was great. The fire doors make it challenging when transporting luggage but we understand the need for them.

2026-10-16 • via Nuitee
K
Kevin • couple • au
9
Loved our Stay, thanks Swan
Pros:

The room was great, clean and a good size. Parking was so easy and close. Lovely towels. staff were all so helpful

Cons:

It was all just good

2026-10-15 • via Nuitee
M
Michael • solo_traveller • gb
9
A lovely pleasant hotel
Pros:

Nice clean Hotel. The staff were very helpful and friendly. Hotel well positioned on high st

Cons:

Might have been the day of the week. The church opposite had bell ringing practice until 9pm. A loud noise that could have been made at a different part of the day.

2026-10-15 • via Nuitee
M
Michael Allan • family_with_children • gb
9
2026-10-13 • via Nuitee
S
Steinar • solo_traveller • no
5
Pros:

Beliggenheten, spisested og bar

Cons:

Rommet, rett over pub. Mye støy derfra med prat og musikk til langt på natt. Varmtvann kun 1 minutt.

2026-10-12 • via Nuitee
S
Siv Johansen • couple • no
8
2026-10-11 • via Nuitee
W
Wendy • solo_traveller • gb
8
Pros:

Staff were exceptional. Food was lovely. Room spacious. Hotel facilities excellent.

2026-10-10 • via Nuitee
D
Dominic • solo_traveller • gb
8
Pros:

Nice room good location
The breakfast staff Hollie was absolutely superb.. very impressive

Cons:

Shower could be more modern

2026-10-09 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Old charm and character

Cons:

Nothing really darling may be tight but I didn't have my car this time

2026-10-08 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Clean, comfortable, friendly & helpful staff - what more could you want!

Cons:

Nothing.

2026-09-19 • via Nuitee
J
Jane • couple • gb
8
2026-09-19 • via Nuitee
P
PETER-SHORT • couple • gb
2
average
Pros:

the staff were pleasant

Cons:

A heavy panel fell off under the sink in the bathroom onto my wifes foot. The window did not open properly, the shower controls did not work easily

2026-09-15 • via Nuitee
K
Krishna • solo_traveller • ae
10
2026-09-13 • via Nuitee
G
Gerald • couple • gb
9
2026-09-13 • via Nuitee
S
Sabrina • solo_traveller • fr
8
Pros:

Very nice bedroom, comfy bed

Cons:

We should have asked for a quiet room, loads of noisy people on the street.

2026-09-13 • via Nuitee